1 266 Hardware Support jobs in Bahrain
technical support officer
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Job description:
We are seeking a knowledgeable and motivated IT Specialist to manage and support our company's technology infrastructure. The successful candidate will play a key role in maintaining systems, resolving IT issues, and supporting digital transformation across the organization.
Key Responsibilities:
- Install, configure, and maintain hardware and software systems (computers, networks, printers, etc.)
- Monitor system performance and troubleshoot issues
- Provide technical support to staff onsite and remotely
- Maintain network security and data protection protocols
- Perform regular backups and disaster recovery procedures
- Manage user accounts, permissions, and access controls
- Support implementation of new applications and upgrades
- Maintain IT documentation and asset inventory
- Coordinate with vendors for equipment or service support
Required Skills and Qualifications:
- Bachelor's degree in Information Technology, Computer Science, or related field
- Proven experience as an IT Specialist, IT Support Technician, or similar role
- Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and networking fundamentals
- Experience with hardware troubleshooting and repair
- Familiarity with cybersecurity principles and best practices
- Excellent problem-solving, communication, and organizational skills
- Ability to work independently and in a team environment
- Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP) are a plus
Interested Candidates can share their CVS here :
Job Types: Full-time, Permanent
Pay: BD BD per month
Technical Support Specialist
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Key Responsibilities:
- Respond to customer support requests via phone, email, and chat in a timely and professional manner.
- Diagnose and resolve technical hardware and software issues, including operating system problems, network connectivity issues, and application errors.
- Guide end-users through problem-solving processes and provide step-by-step solutions.
- Install, configure, and troubleshoot computer hardware, software, systems, networks, printers, and scanners.
- Maintain a detailed record of customer interactions and issues resolved in the helpdesk system.
- Escalate complex issues to higher-level support teams when necessary.
- Create and update knowledge base articles and support documentation.
- Provide ongoing support and training to end-users on new software and technologies.
- Identify trends in technical issues and provide feedback to development and IT teams for potential improvements.
- Ensure customer satisfaction by providing responsive and effective technical support.
Technical Support Specialist
Posted today
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Technical Support Specialist
Posted today
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Job Description
- Responding to customer support requests via phone, email, and chat.
- Diagnosing and resolving technical hardware and software issues.
- Guiding users through step-by-step solutions.
- Escalating unresolved issues to the appropriate internal teams.
- Documenting all support interactions and resolutions in the CRM system.
- Maintaining a high level of customer satisfaction.
- Assisting with user account management and system configurations.
- Providing feedback to product development teams on common issues and user needs.
- Keeping up-to-date with product updates and technical changes.
A High School Diploma or equivalent is required; an Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field is a strong advantage. Proven experience in a technical support role is essential. Proficiency in troubleshooting common operating systems (Windows, macOS) and familiarity with networking concepts are necessary. Excellent interpersonal skills and the ability to explain technical concepts to non-technical users are paramount. This remote position requires a dedicated individual with strong organizational skills and the ability to manage their workload effectively while working independently. Join us to provide exceptional support and contribute to a positive user experience.
Technical Support Specialist
Posted today
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Responsibilities:
- Provide remote technical support to end-users via phone, email, and chat.
- Diagnose and resolve hardware, software, and network-related issues.
- Install, configure, and maintain software and hardware.
- Escalate complex issues to higher-level support teams when necessary.
- Document technical issues, solutions, and support procedures.
- Maintain accurate records of support interactions and resolutions.
- Contribute to the development of knowledge base articles.
- Ensure a high level of customer satisfaction through effective support.
- Proven experience in a technical support or helpdesk role.
- Strong knowledge of Windows and macOS operating systems.
- Familiarity with common productivity software and applications.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
- Excellent troubleshooting and problem-solving skills.
- Outstanding communication and customer service abilities.
- Ability to work independently and manage time effectively in a remote environment.
- Relevant certifications (e.g., CompTIA A+, Network+) are a plus.
Technical Support Specialist
Posted 1 day ago
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Requirements:
- Proven experience in a technical support or helpdesk role.
- Strong understanding of computer hardware, software, and network troubleshooting.
- Excellent verbal and written communication skills.
- Ability to explain technical concepts to non-technical users.
- Experience with ticketing systems (e.g., Zendesk, ServiceNow).
- Familiarity with remote desktop tools.
- High school diploma or equivalent; further technical certifications are a plus.
Technical Support Specialist
Posted 1 day ago
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Technical Support Engineer
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The successful candidate will have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. At least 2 years of experience in a technical support or helpdesk role is required. Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote desktop support tools is essential. Strong communication skills, both written and verbal, are critical for explaining technical concepts to non-technical users. Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional are a plus. This is an on-site role based in **Isa Town, Southern, BH**.
Technical Support Specialist
Posted 1 day ago
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Key Responsibilities:
- Provide technical support and troubleshooting for customers.
- Respond to support inquiries via phone, email, and chat.
- Diagnose and resolve software and hardware issues.
- Document customer interactions and technical solutions.
- Escalate complex issues to appropriate teams.
- Assist with user training and guidance.
- Identify recurring technical problems and suggest improvements.
Qualifications:
- Associate's or Bachelor's degree in IT, Computer Science, or a related field, or equivalent experience.
- 2+ years of experience in technical support or a similar role.
- Proficiency with Windows, macOS, and common software applications.
- Strong troubleshooting and problem-solving skills.
- Excellent communication and customer service skills.
- Ability to work effectively in a hybrid work environment.
Technical Support Specialist
Posted 1 day ago
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