408 Hospitality Staff jobs in Bahrain
Customer Service Representative - Hospitality
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Greeting guests warmly upon arrival and assisting with check-in and check-out procedures.
- Responding to guest inquiries via phone, email, and in-person regarding hotel services, amenities, and local attractions.
- Making reservations and managing booking systems, ensuring accuracy and availability.
- Handling guest complaints and service recovery situations with empathy and a solution-oriented approach.
- Providing information about local attractions, dining, and entertainment options to enhance guest stays.
- Coordinating with various hotel departments (e.g., housekeeping, maintenance) to fulfill guest requests promptly.
- Processing payments accurately and managing guest accounts.
- Maintaining the cleanliness and presentation of the front desk area.
- Assisting with administrative tasks, such as mail handling and report generation.
- Promoting hotel services and special offers to enhance guest satisfaction and loyalty.
- Ensuring all guest interactions are logged and managed within the property management system.
- Upholding the highest standards of customer service and brand representation.
The successful candidate will have prior experience in a customer-facing role, preferably within the hospitality or tourism industry. A positive attitude, strong problem-solving skills, and the ability to remain calm under pressure are essential. Excellent verbal and written communication skills in English are required. Familiarity with hotel reservation software is a plus. This role requires flexibility to work various shifts, including evenings, weekends, and public holidays, reflecting the nature of the hospitality industry. A commitment to delivering exceptional service is paramount. This is a fantastic opportunity to join a reputable organization and grow within the thriving hospitality and tourism sector.
Hospitality Industry
Posted today
Job Viewed
Job Description
**Responsibilities**
- Greet and escort customers to their tables
- Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
- Prepare tables by setting up linens, silverware and glasses
- Inform customers about the day’s specials
- Offer menu recommendations upon request
- Up-sell additional products when appropriate
- Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
- Communicate order details to the Kitchen Staff
- Serve food and drink orders
- Check dishes and kitchenware for cleanliness and presentation and report any problems
- Arrange table settings and maintain a tidy dining area
- Deliver checks and collect bill payments
- Carry dirty plates, glasses and silverware to kitchen for cleaning
- Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
- Follow all relevant health department regulations
- Provide excellent customer service to guests
**Requirements and skills**
- Proven work experience as a Waiter or Waitress
- Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
- Basic math skills
- Attentiveness and patience for customers
- Excellent presentation skills
- Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
- Active listening and effective communication skills
- Team spirit
- Flexibility to work in shifts
- High school diploma; food safety training is a plus
Pay: From BD180.000 per month
Ability to commute/relocate:
- Manama: Reliably commute or planning to relocate before starting work (required)
Vice President - Hospitality
Posted 6 days ago
Job Viewed
Job Description
To lead day-to-day business activities in accordance with agreed upon policies, goals and objectives. To obtain optimum efficiency and economy of operations to maximize revenue for Hala Bahrain. In addition, develop strategic short- and long-term plans to cover operations, marketing, human resources, financial performance and growth.
KEY ACCOUNTABILITIES- Provide strategic leadership for the development of Hala Bahrain and to ensure that Hala Bahrain achieves its short-term, mid-term and long-term goals in terms of revenue, customer satisfaction and quality of service.
- Demonstrate the competencies in relation to business orientation, strategic thinking, executive maturity, entrepreneurial drive and execution excellence.
- Confer with managerial and administrative personnel within Hala Bahrain and parent company to review activity, operating and marketing reports to determine changes in programs or operations.
- Represent Hala Bahrain on boards of other related, important hospitality-related entities/associations.
- Keep the Board of Directors informed on all matters requiring action and supply them with sufficient information upon which decisions can be based.
- Prepare and present the proposed annual budget to the Board of Directors for approval and update them regularly.
- Devise sampling procedures and directions for recording and reporting quality data and identifying areas for improvement in the quality system and report outcomes to the Management.
- Establish Investigation Committees to investigate customer complaints and non-conformance issues.
- Devise a plan to recommend the appropriate corrective and preventive actions of business requirements.
Minimum Qualification: Bachelor’s degree in marketing or business administration, Master’s Degree (preferable).
EXPERIENCEMinimum Experience: 20 - 25 Years of working experience in hospitality, hotel, or catering.
SKILLSGood understanding of hospitality sectoral business, ecosystem, and its operating environment. Adequate knowledge of hospitality regulatory norms and procedures. Knowledge of and experience in strategic planning, new business development, acquisition and operation.
#J-18808-LjbffrAGENT - HOSPITALITY SERVICES
Posted 8 days ago
Job Viewed
Job Description
Experience
1-2 years of experience in sales, customer service, and promotional services.
Job-specific skills:
Ability to work calmly under pressure. Basic administrative skills. In-depth understanding of service offerings, policies, and procedures to inform passengers accurately. Skill in arranging bookings for Hala Bahrain services at customer service desks in departure and arrival halls. About the application processIf you meet the criteria and are enthusiastic about the role, we welcome your application. To complete the application, you will need the following documents:
#J-18808-LjbffrHospitality Operations Manager
Posted today
Job Viewed
Job Description
- Overseeing all aspects of hotel operations, including front office, housekeeping, and F&B.
- Developing and implementing operational strategies to improve efficiency and guest satisfaction.
- Managing departmental budgets, controlling expenses, and maximizing profitability.
- Recruiting, training, and supervising hotel staff, ensuring high performance and morale.
- Ensuring compliance with health, safety, and hygiene standards.
- Monitoring and analyzing operational data to identify areas for improvement.
- Handling guest inquiries, complaints, and ensuring prompt and satisfactory resolution.
- Collaborating with sales and marketing teams to drive business and occupancy rates.
- Maintaining relationships with vendors and suppliers.
- Implementing and upholding company service standards and brand identity.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations.
- Proven track record of successful operational management and staff leadership.
- Strong understanding of hotel operations, including F&B, front desk, and housekeeping.
- Excellent financial acumen and budget management skills.
- Exceptional customer service and communication skills.
- Ability to work independently and lead a remote team effectively.
- Proficiency in hotel management software and MS Office Suite.
- Knowledge of relevant industry regulations and best practices.
- Strong problem-solving and decision-making abilities.
Event Coordinator - Hospitality
Posted today
Job Viewed
Job Description
Responsibilities:
- Plan and manage all aspects of event execution from conception to completion.
- Liaise with clients to understand event requirements and objectives.
- Develop event proposals, budgets, and timelines.
- Coordinate with vendors, suppliers, and internal departments.
- Oversee event setup, logistics, and on-site management.
- Ensure a high level of client satisfaction.
- Manage event budgets and control costs.
- Develop marketing materials and promote events.
- Troubleshoot and resolve any event-related issues.
- Evaluate event success and prepare post-event reports.
- Bachelor's degree in Hospitality Management, Marketing, or a related field.
- 2+ years of experience in event planning and coordination.
- Experience in the hospitality or events industry is required.
- Excellent organizational and time management skills.
- Strong communication and interpersonal abilities.
- Proficiency in event management software.
- Ability to manage budgets and vendors.
- Creative thinking and problem-solving skills.
- Flexibility to work evenings and weekends as needed.
- Based in or able to commute to **Sanad, Capital, BH**.
Hospitality Events Coordinator
Posted today
Job Viewed
Job Description
Key responsibilities include:
- Coordinating all event logistics, including venue setup, catering, audiovisual requirements, and staffing.
- Liaising with clients to understand their event needs and preferences, providing expert advice and solutions.
- Developing event proposals, timelines, and budgets, ensuring profitability.
- Managing vendor relationships, negotiating contracts, and overseeing vendor performance.
- Developing and managing event marketing and promotional activities.
- Overseeing on-site event execution, ensuring smooth operations and guest satisfaction.
- Troubleshooting and resolving any issues that arise during events.
- Conducting post-event evaluations and collecting client feedback for continuous improvement.
- Maintaining strong relationships with clients and venues.
- Staying updated with industry trends and best practices in event management.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Tourism, Marketing, or a related field. Previous experience (at least 3 years) in event planning, coordination, or management within the hospitality industry is essential. Strong organizational, multitasking, and time management skills are required. Excellent communication, interpersonal, and client-facing skills are crucial. Proficiency in event management software and a creative approach to problem-solving are highly desirable. The ability to work under pressure and meet tight deadlines is important for this role. This is an exciting opportunity to be part of memorable guest experiences in a vibrant hospitality setting.
Be The First To Know
About the latest Hospitality staff Jobs in Bahrain !
Hospitality Operations Manager
Posted today
Job Viewed
Job Description
Key responsibilities include managing departmental budgets, optimizing resource allocation, and implementing operational strategies to enhance efficiency and service quality. You will oversee front desk operations, housekeeping, food and beverage, and other guest services, ensuring seamless coordination. Developing and implementing training programs for staff to enhance skills and service delivery is essential. You will also manage inventory, procurement, and vendor relationships to ensure cost-effectiveness and quality. Addressing guest feedback and resolving complaints promptly and professionally will be a critical aspect of your role. Performance monitoring and reporting on key operational metrics will also be part of your duties.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of progressive experience in hotel operations management is required, with a strong understanding of front office, F&B, and housekeeping management. Excellent leadership, communication, and interpersonal skills are essential for managing and motivating staff. Proven ability in budget management, P&L analysis, and operational efficiency improvement is necessary. Knowledge of hotel management software and systems is also required. A passion for delivering outstanding guest service and a commitment to maintaining high standards of quality and presentation are paramount. This is a fantastic opportunity to advance your career in the vibrant hospitality sector in Manama.
Event Manager - Hospitality
Posted today
Job Viewed
Job Description
Responsibilities:
- Plan, organize, and execute a wide range of events, from conception to completion.
- Liaise with clients to understand their needs and develop customized event solutions.
- Coordinate with internal departments (catering, AV, banqueting) to ensure seamless event delivery.
- Develop event budgets and manage expenses to ensure profitability.
- Negotiate contracts with vendors and suppliers to secure favorable terms.
- Oversee on-site event execution, ensuring all details are managed effectively.
- Manage event staff and volunteers during events.
- Conduct post-event evaluations and report on key performance indicators.
- Maintain up-to-date knowledge of event trends and industry best practices.
- Ensure adherence to health, safety, and security regulations at all events.
Qualifications:
- Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
- Minimum of 3 years of experience in event management, preferably within the hospitality industry.
- Proven experience in successfully managing a variety of events.
- Strong understanding of event planning processes, budgeting, and logistics.
- Excellent communication, negotiation, and interpersonal skills.
- Proficiency in event management software.
- Ability to work under pressure and meet tight deadlines.
- Creative thinking and problem-solving abilities.
- Knowledge of audiovisual equipment and event production.
Hospitality Operations Director
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee and manage all daily operations of the hospitality property.
- Develop and implement strategic plans to achieve operational and financial goals.
- Ensure the highest standards of guest service and satisfaction.
- Manage departmental budgets, controlling costs and maximizing revenue.
- Lead and develop a high-performing team of department heads and staff.
- Implement and maintain quality standards and operational procedures.
- Oversee sales, marketing, and revenue management strategies.
- Ensure compliance with health, safety, and licensing regulations.
- Build and maintain strong relationships with guests, vendors, and the local community.
- Monitor industry trends and best practices to enhance service offerings.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7-10 years of progressive experience in senior hospitality management.
- Proven track record of successful operational management and financial performance.
- Strong leadership, team management, and motivational skills.
- Excellent understanding of hotel operations, including F&B, Rooms, and Front Office.
- Proficiency in hotel management software and POS systems.
- Exceptional customer service orientation and problem-solving abilities.
- Strong financial acumen and budgeting skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and manage multiple priorities effectively.