848 Hospitality jobs in Al Budaiya
Hospitality Operations Manager
Posted 11 days ago
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Job Description
Responsibilities: Key duties include managing and coordinating the activities of various departments, such as front desk, food and beverage, housekeeping, and events. You will develop and implement operational strategies to maximize revenue, control costs, and enhance guest experiences. This involves recruiting, training, motivating, and supervising staff members, ensuring they provide excellent service and adhere to company policies and procedures. You will be responsible for creating and managing budgets, monitoring financial performance, and implementing cost-saving measures where appropriate. Maintaining high standards of cleanliness, safety, and compliance with all relevant regulations is paramount. You will handle guest complaints and feedback, resolving issues promptly and effectively to ensure guest satisfaction. Overseeing inventory management for F&B and supplies, and managing relationships with vendors and suppliers are also integral parts of this role. You will also be involved in marketing and sales efforts to attract and retain guests, and collaborating with the executive team to achieve business objectives. This position demands exceptional problem-solving skills and the ability to remain calm and effective under pressure.
Qualifications: A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Proven experience in a management role within the hospitality industry (hotels, restaurants, resorts) is essential. Strong leadership, communication, and interpersonal skills are required to manage a diverse team and interact with guests and stakeholders. A comprehensive understanding of hotel operations, including front office, F&B, housekeeping, and event management, is necessary. Excellent financial acumen, including budgeting and cost control experience, is a must. Ability to work flexible hours, including evenings, weekends, and holidays, is required. Problem-solving skills and the capacity to make sound decisions in a fast-paced environment are critical. Proficiency in property management systems (PMS) and other relevant hospitality software is a significant advantage. This is an excellent opportunity for a dedicated hospitality professional to advance their career and lead a team in a dynamic and rewarding industry.
Hospitality Operations Director
Posted 20 days ago
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Senior Hospitality Operations Manager
Posted 2 days ago
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Job Description
Key Responsibilities:
- Develop and implement comprehensive operational strategies to enhance service quality and guest experience.
- Manage and control departmental budgets, identifying cost-saving opportunities without compromising service standards.
- Lead, mentor, and motivate a distributed team of hospitality professionals, fostering a culture of high performance and continuous improvement.
- Oversee the daily operations of all hospitality-related functions, ensuring smooth and efficient service delivery.
- Establish and maintain strong relationships with vendors and suppliers to ensure the procurement of quality goods and services at competitive prices.
- Implement and monitor key performance indicators (KPIs) to track operational efficiency and guest satisfaction.
- Conduct regular performance reviews and provide constructive feedback to team members.
- Stay abreast of industry trends and best practices to continuously innovate and improve service offerings.
- Ensure adherence to health, safety, and sanitation standards across all operational areas.
- Develop and execute crisis management plans to address potential operational challenges.
- Collaborate with marketing and sales teams to align operational capabilities with business objectives.
- Utilize technology and digital tools to streamline operations and enhance remote team collaboration.
Senior Hospitality Operations Director
Posted 4 days ago
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Senior Hospitality Experience Manager
Posted 5 days ago
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Key Responsibilities:
- Develop and execute strategies to enhance the overall guest experience, from arrival to departure.
- Manage and supervise front-desk operations, ensuring seamless check-in/check-out processes and efficient handling of guest requests.
- Lead, train, and motivate a diverse team of hospitality professionals, fostering a positive and high-performance work environment.
- Address and resolve guest complaints and issues promptly and professionally, turning challenging situations into positive outcomes.
- Implement and maintain high standards of service quality and operational efficiency across all guest touchpoints.
- Collaborate with other departments, such as F&B, housekeeping, and events, to ensure cohesive service delivery.
- Monitor guest feedback channels (surveys, online reviews) and implement improvements based on insights.
- Develop and manage departmental budgets, controlling costs while maximizing revenue opportunities.
- Ensure compliance with health, safety, and hygiene regulations.
- Stay abreast of industry trends and best practices in hospitality management to continuously innovate and improve offerings.
Remote Hospitality Experience Designer
Posted 7 days ago
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Job Description
Responsibilities:
- Conceptualize and design immersive and engaging guest experiences that align with brand standards and customer expectations.
- Map out customer journeys, identifying key moments of interaction and opportunities for enhancement.
- Develop detailed experience design documents, including storyboards, service blueprints, and user flow diagrams.
- Collaborate with cross-functional teams, including marketing, operations, and technology, to bring experience designs to life.
- Research and identify emerging trends in hospitality, travel, and guest experience design.
- Propose innovative solutions to enhance guest satisfaction, loyalty, and overall brand perception.
- Create prototypes and mockups to visualize and test experience concepts.
- Gather and analyze guest feedback to continuously improve and iterate on designs.
- Ensure seamless integration of digital tools and platforms into the overall guest experience.
- Develop guidelines and training materials for front-line staff to ensure consistent delivery of the designed experiences.
- Work effectively in a remote environment, utilizing virtual collaboration tools to communicate and present ideas.
- Contribute to a portfolio of unique and differentiated hospitality offerings.
Qualifications:
- Bachelor's degree in Hospitality Management, Design, Marketing, Psychology, or a related field. A Master's degree is a plus.
- Minimum of 5 years of experience in experience design, service design, or a related role within the hospitality or tourism industry.
- Proven ability to conceptualize and articulate innovative guest experiences.
- Strong understanding of user-centered design principles and design thinking methodologies.
- Excellent visual and verbal communication skills, with the ability to present design concepts compellingly.
- Proficiency in design software and tools (e.g., Adobe Creative Suite, Figma, Sketch) is beneficial but not essential if strong conceptual skills are present.
- Experience with journey mapping and service blueprinting.
- Ability to work independently, manage projects proactively, and meet deadlines in a remote setting.
- A passion for travel, culture, and creating exceptional guest interactions.
- Familiarity with digital customer engagement platforms.
- Strong empathy and understanding of customer needs and motivations.
Senior Hospitality Revenue Manager
Posted 7 days ago
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Job Description
Responsibilities:
- Develop and implement comprehensive revenue management strategies for assigned properties to achieve optimal occupancy and revenue goals.
- Conduct in-depth market analysis, competitive benchmarking, and demand forecasting.
- Optimize pricing strategies and inventory controls across various distribution channels.
- Manage and update the property management system (PMS) and revenue management system (RMS) with accurate data.
- Collaborate closely with hotel general managers, sales teams, and marketing departments to align strategies and drive results.
- Prepare regular reports on revenue performance, key performance indicators (KPIs), and market insights for senior management.
- Identify new revenue-generating opportunities and develop strategies to capitalize on them.
- Monitor and analyze booking pace, production by channel, and guest segment performance.
- Develop promotional offers and packages in coordination with marketing and sales teams.
- Stay current with industry trends, economic factors, and emerging technologies impacting the hospitality sector.
- Provide training and guidance to on-site hotel teams on revenue management best practices.
- Conduct strategic reviews and provide recommendations for continuous improvement.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- Minimum of 6 years of progressive experience in revenue management within the hospitality industry, preferably with luxury or boutique hotels.
- Proven track record of successfully implementing revenue management strategies that have increased RevPAR (Revenue Per Available Room).
- Strong analytical and quantitative skills, with proficiency in Excel and revenue management software (e.g., IDeaS, Duetto).
- In-depth knowledge of distribution channels, online travel agencies (OTAs), and global reservation systems.
- Excellent understanding of hotel operations and market dynamics.
- Strong communication, presentation, and interpersonal skills.
- Ability to work independently, manage multiple properties, and thrive in a remote setting.
- Detail-oriented with a strategic mindset.
- Experience with hotel PMS systems is essential.
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Event Manager - Hospitality Sector
Posted 8 days ago
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Responsibilities:
- Oversee the planning and execution of all events, ensuring they meet client expectations and brand standards.
- Develop creative event concepts and proposals, tailoring them to client needs and budgets.
- Manage event budgets, track expenses, and ensure profitability for all catered events.
- Coordinate with internal departments, including catering, audiovisual, and venue operations, to ensure smooth event execution.
- Source, negotiate with, and manage external vendors, including decorators, entertainers, and transportation providers.
- Develop detailed event timelines, run sheets, and floor plans.
- Conduct site inspections and client meetings to finalize event details.
- Supervise on-site event operations, troubleshoot any issues, and ensure guest satisfaction.
- Manage guest lists, seating arrangements, and VIP protocols.
- Stay up-to-date with event industry trends, technologies, and best practices.
- Post-event evaluation, including gathering feedback and preparing final reports.
- Maintain strong relationships with clients and seek opportunities for repeat business.
- Ensure compliance with all health, safety, and licensing regulations related to events.
- Manage the event team and provide training and guidance.
Qualifications:
- Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
- Minimum of 5 years of experience in event planning and management, preferably within the hospitality or luxury events sector.
- Proven track record of successfully managing a variety of events, from intimate gatherings to large-scale functions.
- Excellent organizational, time management, and multitasking skills.
- Strong negotiation and vendor management abilities.
- Exceptional communication, interpersonal, and client-facing skills.
- Proficiency in event management software and Microsoft Office Suite.
- Creative mindset with a keen eye for detail and aesthetics.
- Ability to work under pressure and adapt to changing circumstances.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by event schedules.
- A passion for delivering exceptional guest experiences.
If you are a passionate events professional with a flair for creativity and a commitment to excellence, this is an exciting opportunity to contribute to memorable occasions.
Remote Hospitality Operations Director
Posted 9 days ago
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Job Description
Responsibilities:
- Develop and implement comprehensive operational strategies to enhance guest satisfaction and operational efficiency.
- Oversee all aspects of hospitality operations, including service delivery, quality control, and regulatory compliance.
- Manage budgets, control costs, and drive revenue growth across all managed properties or services.
- Lead, mentor, and develop remote teams, fostering a culture of excellence, collaboration, and continuous improvement.
- Establish and monitor key performance indicators (KPIs) to track operational success and identify areas for improvement.
- Ensure adherence to brand standards and service excellence principles.
- Drive innovation in service offerings, technology adoption, and operational processes.
- Manage relationships with key stakeholders, partners, and vendors.
- Develop and implement robust health, safety, and security protocols.
- Conduct regular remote performance reviews and provide constructive feedback to team leaders.
- Stay abreast of industry trends, competitive landscape, and emerging technologies in the hospitality sector.
- Oversee guest feedback mechanisms and implement improvements based on insights.
- Lead strategic planning initiatives and contribute to the overall business development of the organization.
- Represent the company at industry events and conferences as needed.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Master’s degree preferred.
- Minimum of 10 years of progressive experience in hospitality management, with at least 5 years in a senior leadership role overseeing multiple operations or a large-scale establishment.
- Demonstrated success in driving operational excellence and profitability in the hospitality industry.
- Strong understanding of hospitality finance, budgeting, and revenue management.
- Exceptional leadership, team-building, and communication skills, with proven ability to manage remote teams effectively.
- Proficiency in hospitality management software and virtual collaboration tools.
- Excellent strategic thinking, problem-solving, and decision-making abilities.
- A deep commitment to guest satisfaction and service quality.
- Ability to adapt to a dynamic and evolving business environment.
- Strong negotiation and vendor management skills.
- Passion for the hospitality industry and a vision for its future.
Senior Hospitality Operations Manager
Posted 10 days ago
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Job Description
Key Responsibilities:
- Develop and implement operational strategies to optimize guest satisfaction and service quality across multiple properties.
- Analyze operational data, identify trends, and develop action plans to address performance gaps.
- Oversee and provide guidance on front office, food and beverage, housekeeping, and other operational departments.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and manage operational budgets, focusing on cost control and revenue enhancement.
- Lead and mentor on-site operational leadership teams, fostering a culture of excellence.
- Implement new operational procedures and technologies to improve efficiency and guest experience.
- Conduct regular performance reviews and provide feedback to property management.
- Stay informed about industry best practices and emerging trends in hospitality management.
- Collaborate with corporate teams on strategic initiatives and brand standards.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management, with a strong track record of success.
- Proven experience in managing multiple outlets or properties.
- In-depth knowledge of hotel operations, F&B, front office, and revenue management.
- Exceptional leadership, communication, and interpersonal skills.
- Strong analytical and problem-solving abilities.
- Experience with property management systems (PMS) and other hotel technology.
- Ability to work autonomously and effectively in a remote environment.
- Commitment to delivering exceptional guest experiences and service excellence.
- Fluency in English; additional languages are a plus.