75 Hospitality jobs in Bahrain

Requirements:

• All candidates need to have GCC experience
• 10+ years’ experience in the hospitality industry, demonstrating progressive career growth and a pattern of exceptional performance.
• 4-year degree from an accredited university in Advertising and or/graphic design, or related major. MA preferred
• Experience managing and defining transformational strategies for business units.
• Demonstrated ability to deliver results under difficult conditions, particularly when faced with complexity and ambiguity.
• Prior track record of development of outstanding creative, with a deep understanding of brand building around hospitality.
• Extensive experience leading and managing breakthrough design work, and the development and implementation of large and complex creative initiatives.
• Demonstrated ability to thrive in a fast-paced environment, with strong organizational and time management skills, and a detail-oriented approach to problem solving.
• Works with teams to put sustainable work processes and systems in place that support the execution of the strategy.
• Establishes and maintains complete and up-to-date information to ensure accurate reporting.
• To think outside the box and be innovative. To be trendsetter and spot trends early on to spread these fads to new locations and social media groups.

To lead day-to-day business activities in accordance with agreed upon policies, goals and objectives. To obtain optimum efficiency and economy of operations to maximize revenue for Hala Bahrain. In addition, develop strategic short- and long-term plans to cover operations, marketing, human resources, financial performance and growth.

1. Provide strategic leadership for the development of Hala Bahrain and to ensure that Hala Bahrain achieves its short-term, mid-term and long-term goals in terms of revenue, customer satisfaction and quality of service.
2. Demonstrate the competencies in relation to business orientation, strategic thinking, executive maturity, entrepreneurial drive and execution excellence.
3. Confer with managerial and administrative personnel within Hala Bahrain and parent company to review activity, operating and marketing reports to determine changes in programs or operations.
4. Represent Hala Bahrain on boards of other related, important hospitality-related entities/associations.
5. Keep the Board of Directors informed on all matters requiring action and supply them with sufficient information upon which decisions can be based.
6. Prepare and present the proposed annual budget to the Board of Directors for approval and update them regularly.
7. Devise sampling procedures and directions for recording and reporting quality data and identifying areas for improvement in the quality system and report outcomes to the Management.
8. Establish Investigation Committees to investigate customer complaints and non-conformance issues.
9. Devise a plan to recommend the appropriate corrective and preventive actions of business requirements.

Minimum Qualification: Bachelor’s degree in marketing or business administration, Master’s Degree (preferable).

Minimum Experience: 20 - 25 Years of working experience in hospitality, hotel, or catering.

Good understanding of hospitality sectoral business, ecosystem, and its operating environment. Adequate knowledge of hospitality regulatory norms and procedures. Knowledge of and experience in strategic planning, new business development, acquisition and operation.

Overview

Responsible to meet, assist and greet Hala Bahrain customers at Bahrain International Airport and assist them through airport procedures, such as immigration, security and baggage drop off or claim to ensure a complete and high-quality service to their onward journey whether arriving or departing the terminal.

• Meet, greet, and assist passengers, and aid from arrival to their onward transportation, or in case of departing passenger, from curbside to the boarding gate.
• Arrange bookings for Hala Bahrain services from the customer service desks in the arrival and departure halls.
• Provide Hala Bahrain services in compliance with the operating policies and procedures to ensure high quality service delivery.
• Be aware of all information related to Hala Bahrain service offering and provide timely and adequate information to passengers as per their inquiry.
• Cross-sell and/or up-sell services to passengers.
• Operate office equipment such as air-to-ground radio, airport access control, computers, and phones as and when required.
• Maintain and update records, MIS, and/or databases of passengers, customer interactions and transactions, feedback, etc.
• Assist with problems and offer practical advice on arrival issues i.e. phone cards, where to eat, emergency accommodation, lost/damaged luggage etc.

High National Diploma

Experience

1-2 years of working experience in sales, customer service and promotional services.

Job Specific Skills
:

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):

• Manage and coordinate daily operations across all hotel departments.
• Ensure high standards of guest service and satisfaction are met and exceeded.
• Develop and implement operational policies and procedures.
• Oversee staff recruitment, training, performance management, and scheduling.
• Manage departmental budgets, control costs, and optimize profitability.
• Ensure compliance with health, safety, and hygiene regulations.
• Build and maintain positive relationships with guests, suppliers, and the local community.
• Monitor industry trends and implement innovative service offerings.
• Conduct regular operational assessments and implement improvement plans.
• Resolve guest complaints and operational issues promptly and effectively.

• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 5 years of experience in hotel operations management or a similar role.
• Proven track record of successful operational leadership in the hospitality industry.
• Strong understanding of hotel operations, including front office, F&B, and housekeeping.
• Excellent leadership, communication, and interpersonal skills.
• Financial management and budgeting expertise.
• Proficiency in hotel management software (PMS).
• Ability to motivate and lead a diverse team.
• Problem-solving skills and the ability to handle pressure.

• Develop and execute dynamic pricing and inventory management strategies to optimize occupancy and average daily rate (ADR).
• Conduct in-depth market analysis, competitor benchmarking, and demand forecasting to inform revenue strategies.
• Collaborate with Sales, Marketing, and Operations teams to align revenue management initiatives with overall business goals.
• Manage relationships with online travel agencies (OTAs) and other distribution partners, optimizing channel mix and performance.
• Develop and monitor key performance indicators (KPIs) related to revenue, occupancy, ADR, and RevPAR (Revenue Per Available Room).
• Prepare regular revenue reports and performance analyses for senior management.
• Identify opportunities for new revenue streams and product enhancements.
• Utilize revenue management systems and data analytics tools to gain insights and make data-driven decisions.
• Stay abreast of industry trends, emerging technologies, and best practices in revenue management.
• Provide strategic guidance and support to property-level teams on revenue management principles.

• Conceptualize, plan, and execute a variety of events, ensuring they align with client objectives and brand standards.
• Develop detailed event proposals, including budgets, timelines, and staffing requirements.
• Manage all aspects of event logistics, including venue selection, vendor coordination, catering, A/V, entertainment, and staffing.
• Source and negotiate contracts with suppliers and service providers to secure competitive pricing and quality.
• Oversee event setup, execution, and breakdown, ensuring smooth operations on the day of the event.
• Conduct post-event evaluations, analyzing feedback and financial performance to identify areas for improvement.
• Build and maintain strong relationships with clients, stakeholders, and vendors.
• Stay abreast of industry trends, new event technologies, and innovative concepts.
• Manage event budgets effectively, ensuring profitability and cost control.
• Ensure all events comply with relevant health, safety, and licensing regulations.

• Bachelor's degree in Hospitality Management, Marketing, Communications, or a related field.
• Minimum of 4 years of experience in event management, preferably within the hospitality, leisure, or entertainment sectors.
• Proven track record of successfully planning and executing diverse types of events.
• Excellent organizational, time management, and multitasking abilities.
• Strong negotiation and vendor management skills.
• Creative thinking and problem-solving capabilities.
• Proficiency in event management software and MS Office Suite.
• Excellent communication, interpersonal, and client-facing skills.
• Ability to work under pressure and meet tight deadlines.
• A passion for creating memorable and impactful events.