192 The Ritz Carlton jobs in Bahrain
Director of Food and Beverage- Ritz Carlton, Bahrain
Manama, Capital
Marriott
Posted 1 day ago
Job Viewed
Job Description
**Additional Information**
**Job Number** 25116121
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Company Overview:**
Nestled along the white-sand shores of the Arabian Gulf, **The Ritz-Carlton, Bahrain** is a five-star luxury resort located in the heart of Manama's prestigious Seef District. Spanning 20 acres of lush gardens, a private lagoon, and a secluded island, the resort offers an exceptional blend of city sophistication and beachfront serenity. With 260 rooms, suites, and seafront villas-each with 24-hour butler service-the property is a sanctuary of elegance and personalized service.
A culinary destination in its own right, the resort features **over a dozen award-winning restaurants and lounges** , offering a global dining experience that spans Mediterranean, French, Italian, Indian, Mexican, and Asian cuisines. Signature venues include the ultra-exclusive _La Table Krug by Y_ , the refined _Primavera_ Italian Osteria, and the al fresco _La Plage_ with Arabian-Mediterranean fusion fare. Whether guests seek fine dining, casual beachside bites, or vibrant nightlife, The Ritz-Carlton, Bahrain delivers unforgettable gastronomic moments.
**Role Summary:**
As the **Director of Food & Beverage** , you will lead the strategic direction and daily operations of the resort's diverse culinary and beverage offerings-including restaurants, bars, in-room dining, and banqueting. Reporting directly to the General Manager, you will play a pivotal role in shaping the guest experience, driving revenue, and fostering a culture of excellence across a multicultural team. This is a high-impact leadership opportunity for a visionary F&B professional passionate about innovation, service, and luxury hospitality.
**Key Responsibilities:**
Lead and inspire the F&B leadership team to deliver exceptional guest experiences across all outlets.
Develop and execute departmental strategies aligned with brand standards and business goals.
Oversee financial performance, including budgeting, forecasting, and cost control.
Drive innovation in menus, service delivery, and guest engagement.
Ensure compliance with health, safety, and hygiene standards.
Foster a culture of continuous improvement, coaching, and professional development.
Collaborate with culinary, marketing, and events teams to enhance visibility and profitability.
Monitor guest feedback and implement service enhancements.
Manage vendor relationships and oversee procurement of supplies and equipment.
Represent the F&B department in executive meetings and strategic planning.
**Desirable Skills and Qualifications:**
Degree in Hospitality Management or related field.
Minimum 4 years of experience in a similar leadership role within a luxury hospitality brand (Marriott Luxury or equivalent).
Strong knowledge of wine, mixology, and global cuisine.
Proven ability to manage budgets, drive revenue, and optimize operational efficiency.
Excellent interpersonal, leadership, and communication skills.
Strategic thinker with a hands-on, guest-centric approach.
Passion for mentoring and developing high-performing teams.
Culturally aware and adaptable in a diverse, international environment.
**Career Growth Opportunities:**
As part of Marriott International's luxury portfolio, The Ritz-Carlton offers unparalleled opportunities for career advancement across global properties. You'll benefit from structured leadership development programs, cross-functional exposure, and a strong culture of internal mobility and mentorship.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
**Job Number** 25116121
**Job Category** Food and Beverage & Culinary
**Location** The Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Company Overview:**
Nestled along the white-sand shores of the Arabian Gulf, **The Ritz-Carlton, Bahrain** is a five-star luxury resort located in the heart of Manama's prestigious Seef District. Spanning 20 acres of lush gardens, a private lagoon, and a secluded island, the resort offers an exceptional blend of city sophistication and beachfront serenity. With 260 rooms, suites, and seafront villas-each with 24-hour butler service-the property is a sanctuary of elegance and personalized service.
A culinary destination in its own right, the resort features **over a dozen award-winning restaurants and lounges** , offering a global dining experience that spans Mediterranean, French, Italian, Indian, Mexican, and Asian cuisines. Signature venues include the ultra-exclusive _La Table Krug by Y_ , the refined _Primavera_ Italian Osteria, and the al fresco _La Plage_ with Arabian-Mediterranean fusion fare. Whether guests seek fine dining, casual beachside bites, or vibrant nightlife, The Ritz-Carlton, Bahrain delivers unforgettable gastronomic moments.
**Role Summary:**
As the **Director of Food & Beverage** , you will lead the strategic direction and daily operations of the resort's diverse culinary and beverage offerings-including restaurants, bars, in-room dining, and banqueting. Reporting directly to the General Manager, you will play a pivotal role in shaping the guest experience, driving revenue, and fostering a culture of excellence across a multicultural team. This is a high-impact leadership opportunity for a visionary F&B professional passionate about innovation, service, and luxury hospitality.
**Key Responsibilities:**
Lead and inspire the F&B leadership team to deliver exceptional guest experiences across all outlets.
Develop and execute departmental strategies aligned with brand standards and business goals.
Oversee financial performance, including budgeting, forecasting, and cost control.
Drive innovation in menus, service delivery, and guest engagement.
Ensure compliance with health, safety, and hygiene standards.
Foster a culture of continuous improvement, coaching, and professional development.
Collaborate with culinary, marketing, and events teams to enhance visibility and profitability.
Monitor guest feedback and implement service enhancements.
Manage vendor relationships and oversee procurement of supplies and equipment.
Represent the F&B department in executive meetings and strategic planning.
**Desirable Skills and Qualifications:**
Degree in Hospitality Management or related field.
Minimum 4 years of experience in a similar leadership role within a luxury hospitality brand (Marriott Luxury or equivalent).
Strong knowledge of wine, mixology, and global cuisine.
Proven ability to manage budgets, drive revenue, and optimize operational efficiency.
Excellent interpersonal, leadership, and communication skills.
Strategic thinker with a hands-on, guest-centric approach.
Passion for mentoring and developing high-performing teams.
Culturally aware and adaptable in a diverse, international environment.
**Career Growth Opportunities:**
As part of Marriott International's luxury portfolio, The Ritz-Carlton offers unparalleled opportunities for career advancement across global properties. You'll benefit from structured leadership development programs, cross-functional exposure, and a strong culture of internal mobility and mentorship.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
This advertiser has chosen not to accept applicants from your region.
0
Guest Services Manager
604 Hamala, Northern
BHD4800 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a renowned luxury hotel in the vibrant heart of Sanad, Capital, BH , is actively searching for an accomplished and charismatic Guest Services Manager. This leadership position is instrumental in ensuring an unparalleled guest experience from arrival to departure. The ideal candidate will be a master of hospitality, with a keen eye for detail and a passion for exceeding guest expectations. You will be responsible for leading a team of front-desk associates, concierge staff, and guest relations officers, fostering an environment of exceptional service and operational excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee the daily operations of the front desk, concierge, bell desk, and guest relations departments.
- Ensure seamless check-in and check-out processes, addressing guest needs promptly and efficiently.
- Develop and implement service standards and training programs for guest-facing staff to enhance service quality.
- Handle guest complaints and concerns with professionalism and empathy, turning potentially negative experiences into positive resolutions.
- Build and maintain strong relationships with guests, recognizing and anticipating their needs and preferences.
- Collaborate with other hotel departments (e.g., Housekeeping, F&B, Maintenance) to ensure smooth operations and guest satisfaction.
- Manage room inventory and assist with yield management strategies to maximize occupancy and revenue.
- Monitor guest feedback and implement strategies for continuous improvement.
- Supervise, train, and motivate the guest services team, fostering a positive and productive work environment.
- Ensure adherence to all hotel policies, procedures, and safety standards.
- Prepare departmental budgets and manage expenses within allocated limits.
- Act as a brand ambassador, embodying the hotel's values and commitment to excellence.
- A degree in Hospitality Management, Business Administration, or a related field is preferred.
- A minimum of 4-6 years of progressive experience in front office or guest services management within the hotel industry.
- Demonstrated success in leading and developing service-oriented teams.
- Exceptional interpersonal, communication, and problem-solving skills.
- Proficiency in hotel property management systems (PMS) and reservation software.
- A strong understanding of luxury service standards and guest expectations.
- Excellent command of English, both written and spoken. Knowledge of other languages is highly desirable.
- Flexibility to work varied shifts, including weekends and public holidays.
This advertiser has chosen not to accept applicants from your region.
1
Guest Services Manager
415 Askar, Southern
BHD2800 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is seeking an experienced and charismatic Guest Services Manager to oversee all aspects of guest relations and satisfaction in Tubli, Capital, BH . This vital role ensures that every guest receives exceptional service, creating memorable experiences that foster loyalty and positive reviews. You will lead a team of front-line staff, manage daily operations, and be the primary point of contact for guest inquiries and issue resolution.
Key responsibilities include:
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of experience in a supervisory or management role within the hospitality industry (hotels, resorts, serviced apartments) is required. Proven leadership abilities and a track record of delivering exceptional customer service are essential. Strong problem-solving skills, excellent communication, and interpersonal abilities are critical. Familiarity with hotel management software (PMS) is a must. A polished and professional presentation is expected. This role offers the chance to significantly impact guest satisfaction and contribute to the reputation of a renowned establishment. If you are passionate about hospitality and excel at creating outstanding guest experiences, we encourage you to apply.
Key responsibilities include:
- Overseeing the daily operations of the front desk, concierge, and guest relations departments.
- Managing and training guest services staff, fostering a positive and customer-centric work environment.
- Ensuring all guest requests, inquiries, and complaints are handled promptly, efficiently, and professionally.
- Developing and implementing service standards and procedures to enhance the overall guest experience.
- Monitoring guest feedback through surveys, online reviews, and direct interactions, and taking proactive measures to address concerns.
- Collaborating with other departments, such as housekeeping, F&B, and maintenance, to ensure seamless service delivery.
- Handling VIP guest arrangements and special requests to ensure personalized service.
- Managing the department's budget, controlling costs, and optimizing resource allocation.
- Implementing strategies to increase guest satisfaction scores and repeat business.
- Staying informed about local attractions and services to provide accurate recommendations to guests.
The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 5 years of experience in a supervisory or management role within the hospitality industry (hotels, resorts, serviced apartments) is required. Proven leadership abilities and a track record of delivering exceptional customer service are essential. Strong problem-solving skills, excellent communication, and interpersonal abilities are critical. Familiarity with hotel management software (PMS) is a must. A polished and professional presentation is expected. This role offers the chance to significantly impact guest satisfaction and contribute to the reputation of a renowned establishment. If you are passionate about hospitality and excel at creating outstanding guest experiences, we encourage you to apply.
This advertiser has chosen not to accept applicants from your region.
2
Guest Services Manager
141 Diplomatic Area
BHD60000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a renowned hospitality establishment in **Isa Town, Southern, BH**, is seeking an experienced and charismatic Guest Services Manager to lead their front-of-house operations. This role is critical in ensuring an exceptional guest experience, from arrival to departure. The ideal candidate will possess outstanding leadership qualities, a deep understanding of hotel operations, and a passion for delivering personalized service that exceeds guest expectations.
Key Responsibilities:
Key Responsibilities:
- Oversee the daily operations of the front desk, concierge, bell staff, and valet services.
- Ensure all guests receive a warm and efficient welcome, and their stay is comfortable and memorable.
- Manage guest relations, handling inquiries, requests, and complaints promptly and professionally.
- Train, supervise, and motivate front-of-house staff to maintain high service standards.
- Develop and implement service standards and operational procedures for the guest services department.
- Monitor guest feedback and implement improvements to enhance overall guest satisfaction.
- Collaborate with other departments, such as housekeeping and food & beverage, to ensure seamless guest experiences.
- Manage room inventory, reservations, and ensure efficient check-in and check-out processes.
- Prepare daily reports on occupancy, arrivals, departures, and guest feedback.
- Maintain an up-to-date knowledge of hotel services, local attractions, and events to assist guests.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in front office or guest services management within the hospitality industry.
- Proven ability to lead and motivate a team, fostering a positive work environment.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong understanding of hotel management systems (PMS) and reservation software.
- Exceptional customer service orientation and a passion for creating memorable guest experiences.
- Ability to remain calm and professional under pressure.
- Fluent in English; proficiency in additional languages is a significant asset.
- Knowledge of local attractions and services in **Isa Town, Southern, BH** and surrounding areas.
- A flexible schedule is required, including evenings, weekends, and holidays.
This advertiser has chosen not to accept applicants from your region.
3
Director of Guest Services
25790 Askar, Southern
BHD75000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a luxurious five-star hotel celebrated for its impeccable service and world-class amenities, is seeking an experienced and visionary Director of Guest Services to lead their front-of-house operations in Tubli, Capital, BH . This senior leadership position is responsible for ensuring an unparalleled guest experience from arrival to departure, fostering a culture of excellence, and driving guest satisfaction and loyalty. The Director of Guest Services will oversee all aspects of guest interactions, including reception, concierge, bell services, and reservations, ensuring seamless and personalized service delivery.
Key responsibilities include: developing and implementing high-standard service protocols and guest engagement strategies; managing and leading the front office, concierge, bell desk, and reservations teams, providing guidance, training, and performance feedback; ensuring efficient check-in and check-out processes, handling guest inquiries, requests, and complaints promptly and professionally; proactively identifying opportunities to enhance the guest experience and anticipate guest needs; monitoring guest feedback and implementing improvements based on reviews and surveys; managing departmental budgets, controlling labor costs, and optimizing resource allocation; collaborating with other hotel departments to ensure seamless service coordination; developing and executing marketing and sales strategies to drive occupancy and revenue; and maintaining a strong presence on the floor, engaging with guests and ensuring their satisfaction throughout their stay.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 8 years of progressive experience in hotel front office management, with at least 3 years in a Director-level role within a luxury hotel environment, is required. Proven experience in leading and motivating large teams, coupled with exceptional customer service skills and a deep understanding of hotel operations, is essential. Strong operational, financial, and interpersonal skills are mandatory. The ability to think strategically, solve problems effectively, and maintain high standards in a fast-paced environment is crucial. Fluency in English and Arabic is highly desirable. A passion for creating memorable guest experiences and a commitment to upholding the hotel's reputation for excellence are paramount.
Key responsibilities include: developing and implementing high-standard service protocols and guest engagement strategies; managing and leading the front office, concierge, bell desk, and reservations teams, providing guidance, training, and performance feedback; ensuring efficient check-in and check-out processes, handling guest inquiries, requests, and complaints promptly and professionally; proactively identifying opportunities to enhance the guest experience and anticipate guest needs; monitoring guest feedback and implementing improvements based on reviews and surveys; managing departmental budgets, controlling labor costs, and optimizing resource allocation; collaborating with other hotel departments to ensure seamless service coordination; developing and executing marketing and sales strategies to drive occupancy and revenue; and maintaining a strong presence on the floor, engaging with guests and ensuring their satisfaction throughout their stay.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 8 years of progressive experience in hotel front office management, with at least 3 years in a Director-level role within a luxury hotel environment, is required. Proven experience in leading and motivating large teams, coupled with exceptional customer service skills and a deep understanding of hotel operations, is essential. Strong operational, financial, and interpersonal skills are mandatory. The ability to think strategically, solve problems effectively, and maintain high standards in a fast-paced environment is crucial. Fluency in English and Arabic is highly desirable. A passion for creating memorable guest experiences and a commitment to upholding the hotel's reputation for excellence are paramount.
This advertiser has chosen not to accept applicants from your region.
4
Guest Services Executive – Spa – Jumeirah Gulf of Bahrain
Jumeirah
Posted today
Job Viewed
Job Description
Guest Services Executive – Spa – Jumeirah Gulf of Bahrain
The ideal candidate for this position will have the following experience and qualifications:
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
Bahrain
Job
Sports, Leisure and Spa
Organization
MEASA Region (Main)
Job Posting
Jul 27, 2025, 6:50:18 PM Seniority level
Join to apply for the Guest Services Executive – Spa – Jumeirah Gulf of Bahrain role at Jumeirah
Guest Services Executive – Spa – Jumeirah Gulf of Bahrain1 day ago Be among the first 25 applicants
Join to apply for the Guest Services Executive – Spa – Jumeirah Gulf of Bahrain role at Jumeirah
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.
About Jumeirah Gulf Of Bahrain
Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.
About The Job
An exciting opportunity has arisen for a Guest Services Executive – Spa Department to join Jumeirah Gulf of Bahrain.
The Main Duties And Responsibilities Of This Role Include
- Greet and Escort guests to various location in the spa, ensure the cleanliness of treatment room, handle guest enquiries, recommend and arrange amenities for the guests, and run errands as necessary.
- Anticipate customer needs and expectations correctly, including those with special needs, and provide appropriate products, services, or information.
- Recognize customer dissatisfaction promptly and take action to resolve the situation according to individual level of responsibility and complaint procedures. Inform the managers as necessary.
- Maintain operation and cleanliness of the Reception Desk. Ensure each area is correctly stocked on their respective floor and operational according to set service standards.
- Maintain an organized and professional atmosphere. Prepare and set tables and/or trays according to property standard SOPs and guest’s requirements.
The ideal candidate for this position will have the following experience and qualifications:
- Minimum 2 years of experience, preferably with an international luxury hospitality company
- Good knowledge of working with Opera system.
- Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive tax-free salary and incentive structure
Bahrain
Job
Sports, Leisure and Spa
Organization
MEASA Region (Main)
Job Posting
Jul 27, 2025, 6:50:18 PM Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Hospitality
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This advertiser has chosen not to accept applicants from your region.
5
Guest Services Executive – Front Office – Jumeirah Gulf of Bahrain
Manama, Capital
RESO
Posted 19 days ago
Job Viewed
Job Description
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.
About Jumeirah Gulf Of Bahrain
Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.
About The Job
An exciting opportunity has arisen for a Guest Services Executive – Front Office to join Jumeirah Gulf of Bahrain.
The Main Duties And Responsibilities Of This Role Include
The ideal candidate for this position will have the following experience and qualifications:
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
Bahrain-Manama
Job
Front Office
Organization
MEASA Region (Main)
Job Posting
Jul 24, 2025, 6:41:36 PM #J-18808-Ljbffr
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.
About Jumeirah Gulf Of Bahrain
Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.
About The Job
An exciting opportunity has arisen for a Guest Services Executive – Front Office to join Jumeirah Gulf of Bahrain.
The Main Duties And Responsibilities Of This Role Include
- Efficiently handle guest check-ins and check-outs, ensuring a smooth, accurate, and welcoming experience.
- Process guest payments, manage billing inquiries, and handle cash and credit transactions securely and accurately.
- Allocate rooms based on guest preferences and availability, ensuring special requests are accommodated.
- Assist with reservation modifications, cancellations, and confirmations in line with hotel policies and procedures.
- Handle and resolve guest complaints with a professional, solutions-oriented approach, escalating when necessary.
- Promote hotel services and amenities during guest interactions, identifying opportunities to enhance their stay through upselling.
The ideal candidate for this position will have the following experience and qualifications:
- Previous Experience or internships in Front Office department preferable
- Good knowledge of Opera PMS
- Intermediate computer skills (Microsoft Office)
- A minimum of 1–2-year work experience for a luxury hotel.
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive tax-free salary and incentive structure
Bahrain-Manama
Job
Front Office
Organization
MEASA Region (Main)
Job Posting
Jul 24, 2025, 6:41:36 PM #J-18808-Ljbffr
This advertiser has chosen not to accept applicants from your region.
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6
Senior Concierge & Guest Services Manager
1008 Tubli, Central
BHD3500 month
WhatJobs
Posted today
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Job Description
Our client is seeking a highly experienced and charismatic Senior Concierge & Guest Services Manager to oversee all guest relations and provide exceptional experiences for visitors in **Janabiyah, Northern, BH**. This pivotal role demands a proactive approach to anticipating guest needs, resolving issues with grace, and ensuring every interaction reflects the highest standards of hospitality. The successful candidate will be responsible for managing the concierge team, developing and implementing guest service strategies, coordinating with various hotel departments (front desk, housekeeping, F&B) to ensure seamless operations, and handling VIP guest requests with utmost discretion.
Key Responsibilities include:
Key Responsibilities include:
- Leading, training, and mentoring the concierge staff to maintain service excellence.
- Developing and maintaining a comprehensive list of local attractions, restaurants, and transportation options.
- Proactively identifying and addressing guest concerns to ensure satisfaction and loyalty.
- Managing special requests, such as event bookings, transportation arrangements, and personalized itinerary planning.
- Collaborating with marketing to promote guest services and loyalty programs.
- Monitoring and analyzing guest feedback to identify areas for improvement.
- Ensuring compliance with all company policies and service standards.
- Maintaining relationships with local vendors and service providers to enhance guest offerings.
- Handling administrative tasks related to the concierge department, including budgeting and staff scheduling.
- Minimum of 5 years of experience in a luxury hotel or resort setting, with at least 2 years in a supervisory or management role within concierge services.
- Proven track record of delivering outstanding guest experiences.
- Excellent communication, interpersonal, and problem-solving skills.
- Fluency in English is essential, and proficiency in Arabic is highly advantageous.
- Strong knowledge of local culture, attractions, and amenities in **Janabiyah, Northern, BH**.
- Proficiency in hotel management software and reservation systems.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for hospitality and a commitment to exceeding guest expectations.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager & Guest Services Director
20412 Al Jasra
BHD5000 month
WhatJobs
Posted today
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Job Description
Our client, a prestigious hotel property, is seeking an experienced and dynamic Hotel Operations Manager & Guest Services Director to lead their front-of-house operations and ensure exceptional guest experiences. This senior management position, based in Hidd, Muharraq, BH , is responsible for overseeing all aspects of hotel operations, including front desk, concierge, housekeeping, and food and beverage services, with a particular focus on guest satisfaction and operational efficiency. The ideal candidate will possess a deep understanding of the hospitality industry, strong leadership skills, and a proven ability to manage teams effectively. Responsibilities include developing and implementing operational strategies to meet and exceed guest expectations, managing departmental budgets, and ensuring compliance with all hotel standards and policies. You will play a key role in training and motivating staff, fostering a culture of excellent customer service, and resolving guest complaints promptly and professionally. A significant part of the role involves analyzing operational performance, identifying areas for improvement, and implementing innovative solutions to enhance service quality and profitability. You will also be responsible for ensuring the safety and security of guests and staff, maintaining high standards of cleanliness and presentation throughout the property. The successful candidate must have exceptional communication, interpersonal, and problem-solving skills, with the ability to thrive in a fast-paced environment. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required. A minimum of 6 years of progressive experience in hotel operations management, with at least 3 years in a senior leadership role, is essential. Previous experience in a luxury hotel setting is highly preferred. This role offers a competitive salary, attractive benefits package, and opportunities for professional growth within a renowned hospitality group.
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Luxury Hotel Operations Director
2221 Seef, Capital
BHD110000 Annually
WhatJobs
Posted today
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Job Description
Our client, a renowned luxury hospitality group, is seeking an experienced and visionary Operations Director to oversee the comprehensive management of its flagship property in **Jidhafs, Capital, BH**. This executive-level position is responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all hotel departments. The Director will lead and inspire a diverse team, driving a culture of excellence and guest satisfaction.
Key responsibilities include managing daily hotel operations, including front office, housekeeping, food and beverage, and events. You will develop and implement strategic initiatives to enhance guest experiences, optimize operational costs, and maximize revenue. The Operations Director will be responsible for budgeting, financial forecasting, and performance management, ensuring adherence to brand standards and company policies. This role requires strong leadership skills to motivate and develop department heads and their teams, fostering a positive and productive work environment. You will also play a key role in marketing and sales efforts, building relationships with key stakeholders and contributing to the hotel's overall success.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 8 years of progressive experience in hotel management, including at least 3 years in a Director-level role within a luxury hotel environment. Proven track record of success in driving profitability, improving operational efficiency, and delivering exceptional guest service is essential. Strong financial acumen, including P&L management and budgeting expertise, is required. Excellent leadership, communication, problem-solving, and interpersonal skills are critical. The ability to maintain composure under pressure and make sound decisions in a fast-paced environment is also necessary. This is an outstanding opportunity to lead a prestigious hotel and contribute to its continued success in the vibrant hospitality sector.
Key responsibilities include managing daily hotel operations, including front office, housekeeping, food and beverage, and events. You will develop and implement strategic initiatives to enhance guest experiences, optimize operational costs, and maximize revenue. The Operations Director will be responsible for budgeting, financial forecasting, and performance management, ensuring adherence to brand standards and company policies. This role requires strong leadership skills to motivate and develop department heads and their teams, fostering a positive and productive work environment. You will also play a key role in marketing and sales efforts, building relationships with key stakeholders and contributing to the hotel's overall success.
The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with a minimum of 8 years of progressive experience in hotel management, including at least 3 years in a Director-level role within a luxury hotel environment. Proven track record of success in driving profitability, improving operational efficiency, and delivering exceptional guest service is essential. Strong financial acumen, including P&L management and budgeting expertise, is required. Excellent leadership, communication, problem-solving, and interpersonal skills are critical. The ability to maintain composure under pressure and make sound decisions in a fast-paced environment is also necessary. This is an outstanding opportunity to lead a prestigious hotel and contribute to its continued success in the vibrant hospitality sector.
This advertiser has chosen not to accept applicants from your region.
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