409 The Ritz Carlton jobs in Bahrain
University Intern- Rooms- The Ritz-Carlton Bahrain
BHD15000 - BHD30000 Y
Marriott International
Posted today
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Additional Information
Job Number
Job CategoryManagement Development Programs/Interns
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey
To be considered for an internship, you must be a current college or university student. Want to join us? Apply now
Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
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At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Guest Services Manager
99221 Isa Town, Northern
BHD25 Hourly
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Posted 1 day ago
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Our client is seeking a dynamic and experienced Guest Services Manager to oversee daily operations within the hospitality sector in Isa Town, Southern, BH . This pivotal role requires a leader with a passion for delivering exceptional customer experiences and ensuring seamless service delivery across all guest touchpoints. As a Guest Services Manager, you will be responsible for training, motivating, and managing a diverse team of front desk staff, concierge, and bell services. You will develop and implement service standards, protocols, and operational procedures to enhance guest satisfaction and efficiency. Key responsibilities include handling guest complaints and resolving issues promptly and professionally, managing reservations and room allocations, and coordinating with other departments such as housekeeping, maintenance, and food and beverage to ensure a cohesive guest experience.
The ideal candidate will possess a strong understanding of hotel management software, including property management systems (PMS). You will be adept at budget management, labor cost control, and inventory management for guest services supplies. This role demands excellent communication, interpersonal, and problem-solving skills, with the ability to remain calm and effective under pressure. A proactive approach to anticipating guest needs and exceeding expectations is crucial. Furthermore, you will play a key role in staff recruitment, performance reviews, and ongoing professional development. This is an exciting opportunity to make a significant impact in a fast-paced environment, contributing to the reputation and success of our client's establishment. We are looking for an individual with a minimum of 5 years of experience in a supervisory or managerial role within the hospitality industry, preferably with a background in luxury hotels or resorts. A bachelor's degree in Hospitality Management or a related field is highly desirable. Proficiency in multiple languages is a plus. Join our team and help shape memorable experiences for our valued guests.
The ideal candidate will possess a strong understanding of hotel management software, including property management systems (PMS). You will be adept at budget management, labor cost control, and inventory management for guest services supplies. This role demands excellent communication, interpersonal, and problem-solving skills, with the ability to remain calm and effective under pressure. A proactive approach to anticipating guest needs and exceeding expectations is crucial. Furthermore, you will play a key role in staff recruitment, performance reviews, and ongoing professional development. This is an exciting opportunity to make a significant impact in a fast-paced environment, contributing to the reputation and success of our client's establishment. We are looking for an individual with a minimum of 5 years of experience in a supervisory or managerial role within the hospitality industry, preferably with a background in luxury hotels or resorts. A bachelor's degree in Hospitality Management or a related field is highly desirable. Proficiency in multiple languages is a plus. Join our team and help shape memorable experiences for our valued guests.
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1
Guest Services Supervisor
13061 Al Seef
BHD20 Hourly
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Posted 1 day ago
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Our client is seeking an experienced and customer-focused Guest Services Supervisor to lead their front desk operations in Salmabad, Northern, BH . This role is crucial for ensuring that every guest receives exceptional service from arrival to departure. You will be responsible for managing the front desk team, handling guest inquiries and issues, and ensuring smooth operational flow. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a passion for creating memorable guest experiences. This position requires attention to detail, problem-solving abilities, and a proactive approach to service delivery.
Key Responsibilities:
Qualifications:
This role offers a competitive hourly wage and the opportunity to advance within a reputable hospitality organization. If you are a dedicated service professional with leadership potential, apply now.
Key Responsibilities:
- Supervise and coordinate the daily activities of the front desk team.
- Ensure efficient check-in and check-out processes for all guests.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Train and mentor new front desk staff, providing ongoing guidance and support.
- Monitor guest satisfaction levels and implement service recovery strategies when necessary.
- Maintain a high standard of presentation and organization at the front desk.
- Manage room inventory and reservations to maximize occupancy.
- Collaborate with other hotel departments to ensure seamless guest service.
- Assist with scheduling and staff management to ensure adequate coverage.
- Develop and implement procedures to enhance guest service efficiency.
- Handle cash, credit card, and direct billing transactions accurately.
- Ensure compliance with all hotel policies and safety regulations.
Qualifications:
- Previous experience in a hotel front desk or guest services role, with at least 1-2 years in a supervisory capacity.
- Excellent communication, interpersonal, and leadership skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in property management systems (PMS) and reservation software.
- Ability to remain calm and professional under pressure.
- A genuine commitment to providing outstanding customer service.
- High school diploma or equivalent; hospitality-related certification is a plus.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
This role offers a competitive hourly wage and the opportunity to advance within a reputable hospitality organization. If you are a dedicated service professional with leadership potential, apply now.
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2
Guest Services Manager
215 Galali
BHD50000 Annually
WhatJobs
Posted 9 days ago
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Our client is seeking an experienced and charismatic Guest Services Manager to oversee all front-of-house operations and ensure exceptional guest experiences. This role is central to creating a welcoming and efficient environment for all visitors, managing a team of front desk staff, concierges, and bell staff. You will be responsible for setting service standards, training staff, and handling guest inquiries, complaints, and special requests with professionalism and efficiency.
The ideal candidate will have a proven background in hospitality management, with a keen understanding of customer service excellence. You will be adept at problem-solving, anticipate guest needs, and strive to exceed expectations at every touchpoint. Strong leadership qualities, excellent communication skills, and a passion for service are essential. You will also collaborate with other departments, such as housekeeping and F&B, to ensure seamless operations and guest satisfaction.
Key Responsibilities:
Qualifications:
This is an on-site position located in Sanad, Capital, BH , offering a dynamic role within the thriving hospitality sector.
The ideal candidate will have a proven background in hospitality management, with a keen understanding of customer service excellence. You will be adept at problem-solving, anticipate guest needs, and strive to exceed expectations at every touchpoint. Strong leadership qualities, excellent communication skills, and a passion for service are essential. You will also collaborate with other departments, such as housekeeping and F&B, to ensure seamless operations and guest satisfaction.
Key Responsibilities:
- Manage and lead the front desk, concierge, and bell desk teams.
- Ensure the highest standards of guest service are maintained at all times.
- Handle guest check-ins, check-outs, and inquiries efficiently and courteously.
- Resolve guest complaints and concerns promptly and effectively.
- Train and mentor front-of-house staff on service protocols and operational procedures.
- Develop and implement strategies to enhance guest satisfaction and loyalty.
- Oversee the management of room inventory and guest reservations.
- Coordinate with other departments to ensure smooth operations and guest experience.
- Manage budgets and control expenses for the guest services department.
- Analyze guest feedback and implement improvements.
- Maintain a visible presence in the lobby and public areas, engaging with guests.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel front office management or guest services.
- Demonstrated leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Proficiency in hotel property management systems (PMS).
- Strong understanding of hospitality best practices and service standards.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for providing outstanding customer service.
- Knowledge of local attractions and services to assist guests.
This is an on-site position located in Sanad, Capital, BH , offering a dynamic role within the thriving hospitality sector.
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3
Head of Guest Experience & Services
BH11 Muharraq, Muharraq
BHD90000 Annually
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Posted 3 days ago
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Our client, a prominent entity in the hospitality sector, is seeking a passionate and results-driven Head of Guest Experience & Services to lead their fully remote operations. This leadership role is dedicated to elevating the guest experience across all touchpoints, ensuring exceptional service delivery, and fostering guest loyalty. You will be responsible for defining service standards, training staff, implementing innovative guest engagement strategies, and managing customer feedback to continuously improve service quality. This is a remote-first opportunity to shape the future of hospitality service.
Responsibilities:
Qualifications:
Responsibilities:
- Develop and implement a comprehensive guest experience strategy aligned with the brand's values and objectives.
- Define and maintain exceptional service standards across all guest interactions.
- Lead and motivate a remote team of guest service professionals.
- Oversee the management of guest feedback channels, analyzing trends and implementing improvements.
- Develop and execute training programs to enhance staff service skills and product knowledge.
- Manage online reputation and social media engagement related to guest services.
- Collaborate with marketing and operations teams to create seamless guest journeys.
- Identify opportunities for service innovation and implement new guest programs.
- Handle escalated guest complaints and ensure satisfactory resolutions.
- Monitor industry best practices and emerging trends in guest experience management.
- Develop and manage the budget for the guest experience department.
- Analyze service metrics and report on performance to senior leadership.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 7+ years of progressive experience in guest services, customer experience, or a related hospitality management role.
- Proven track record of successfully enhancing guest satisfaction and loyalty.
- Strong understanding of the hospitality industry and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Ability to motivate and manage a remote team effectively.
- Experience with CRM systems and guest feedback platforms.
- Strong analytical and problem-solving skills.
- Creativity and a passion for delivering exceptional service.
- Proficiency in digital communication and collaboration tools.
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4
Senior Luxury Hotel Manager
701 Southern, Southern
BHD65000 Annually
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Our client, a prestigious hotel group, is seeking an experienced and dynamic Senior Luxury Hotel Manager to oversee operations at their premier establishment located in the vibrant district of Nuwaidrat, Southern, BH . This pivotal role requires a seasoned professional with a proven track record in delivering exceptional guest experiences and managing a diverse team. The successful candidate will be responsible for all aspects of hotel operations, including front office, housekeeping, food and beverage, banquets, and all other guest-facing departments. You will lead strategic initiatives to enhance guest satisfaction, drive revenue growth, and maintain the highest standards of service excellence. Key responsibilities include developing and implementing operational policies and procedures, managing budgets and financial performance, ensuring compliance with health, safety, and security regulations, and fostering a positive and productive work environment. A strong emphasis will be placed on staff training and development, ensuring that all team members are equipped with the skills and knowledge to provide unparalleled service. You will also be instrumental in marketing and sales efforts, working closely with the sales and marketing teams to attract and retain clientele. The ideal candidate will possess exceptional leadership, communication, and interpersonal skills, with the ability to motivate and inspire a team. A minimum of 8 years of progressive experience in luxury hotel management is essential, along with a Bachelor's degree in Hospitality Management or a related field. Fluency in English is mandatory, and knowledge of Arabic is a significant advantage. If you are a results-oriented leader passionate about hospitality and seeking a challenging yet rewarding opportunity, we encourage you to apply.
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5
Luxury Hotel Operations Manager
30030 Zallaq, Southern
BHD95000 Annually
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Our client, a prestigious luxury hotel, is looking for an experienced and dynamic Luxury Hotel Operations Manager to oversee all day-to-day operations. This role is pivotal in ensuring the highest standards of guest service, operational efficiency, and staff performance. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and concierge services, to deliver an unparalleled guest experience. The ideal candidate will possess a proven track record in luxury hospitality management, with exceptional leadership and interpersonal skills. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing revenue streams. You will also be tasked with recruiting, training, and motivating a high-performing team of hospitality professionals. A strong focus on guest satisfaction, problem resolution, and maintaining brand standards is essential. The ability to work under pressure, make sound decisions in fast-paced environments, and uphold the reputation of a world-class establishment is critical. A Bachelor's degree in Hospitality Management, Business Administration, or a related field, coupled with a minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a management capacity, is required. Excellent communication skills, both written and verbal, and fluency in English are necessary. Familiarity with hotel management software and systems is also important. This is a hands-on role requiring a dedicated professional committed to excellence in guest service and operational management, located at our premier property in Zallaq, Southern, BH .
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6
Luxury Hotel General Manager
500 Isa Town, Northern
BHD9000 Annually
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Our client, a prestigious five-star hotel, is seeking an accomplished and visionary General Manager to lead its operations in **Isa Town, Southern, BH**. This is a demanding on-site role requiring exceptional leadership, strategic vision, and a passion for delivering unparalleled guest experiences. The General Manager will be responsible for the overall success of the hotel, overseeing all departments including F&B, rooms division, sales, marketing, finance, and human resources. You will develop and implement strategies to maximize revenue, control costs, and enhance guest satisfaction and employee engagement. This role requires a deep understanding of the hospitality industry, strong financial acumen, and the ability to motivate and inspire a diverse team. Key responsibilities include maintaining the highest standards of service, ensuring operational efficiency, and upholding the hotel's reputation for luxury and excellence. You will also be responsible for managing relationships with stakeholders, investors, and the local community. The ideal candidate will have a proven track record in luxury hotel management, with experience in budgeting, P&L management, and strategic planning. A commitment to sustainability and corporate social responsibility is also highly valued. You must possess outstanding leadership qualities, excellent communication and interpersonal skills, and the ability to thrive in a fast-paced environment. This is a critical leadership position that offers the opportunity to shape the future of a renowned luxury establishment and deliver exceptional results. We are looking for a seasoned professional with a keen eye for detail and a relentless pursuit of perfection in all aspects of hotel operations.
Responsibilities:
Responsibilities:
- Oversee all hotel operations, ensuring profitability and high standards of service.
- Develop and implement strategic plans to achieve financial and operational goals.
- Manage budgets, control expenses, and optimize revenue streams.
- Lead and motivate the hotel management team and staff.
- Ensure exceptional guest satisfaction and loyalty.
- Maintain brand standards and ensure compliance with all regulations.
- Develop and implement effective sales and marketing strategies.
- Manage relationships with owners, investors, and community partners.
- Oversee human resources functions, including recruitment, training, and performance management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years as a General Manager in a luxury property.
- Proven track record of achieving financial targets and improving guest satisfaction scores.
- Strong understanding of hotel operations, revenue management, and marketing.
- Excellent leadership, communication, and interpersonal skills.
- Ability to make sound decisions under pressure.
- Knowledge of local market and luxury hospitality trends.
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7
Luxury Hotel General Manager
23601 Al Malikiyah, Northern
BHD95000 Annually
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Posted today
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Our client, a renowned luxury hospitality group, is seeking an accomplished and dynamic General Manager to lead their flagship property. This on-site role requires a passion for exceptional guest service, strong leadership capabilities, and a comprehensive understanding of hotel operations. You will be responsible for overseeing all aspects of the hotel's operations, including front office, food and beverage, housekeeping, sales and marketing, and finance. Your primary focus will be on ensuring the highest standards of guest satisfaction, driving revenue growth, and maintaining profitability. You will develop and implement strategic plans to enhance the hotel's reputation and market position. Key duties include managing departmental budgets, controlling costs, leading and motivating a diverse team of hospitality professionals, and ensuring compliance with all health, safety, and regulatory standards. The ability to foster a positive and productive work environment, inspire staff, and cultivate strong relationships with guests and the local community is paramount. Experience with hotel management systems, revenue management strategies, and marketing initiatives is essential. The ideal candidate will possess a proven track record of success in luxury hotel management and a deep understanding of the nuances of the high-end hospitality market. Exceptional communication, interpersonal, and problem-solving skills are a must. This is a demanding yet rewarding opportunity to lead a prestigious establishment and contribute to an unforgettable guest experience. This position is located in **Hidd, Muharraq, BH**.
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8
Luxury Hotel Operations Manager
415 Southern, Southern
BHD70000 Annually
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Posted today
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Our client is seeking a dynamic and experienced Luxury Hotel Operations Manager to oversee all aspects of hotel operations, ensuring the highest standards of guest satisfaction and operational efficiency. This fully remote position requires an individual with a deep understanding of the hospitality industry, exceptional leadership capabilities, and a passion for delivering unparalleled guest experiences. You will be responsible for managing daily operations across various departments including Front Office, Housekeeping, Food & Beverage, and Concierge services. Key duties include developing and implementing operational strategies to enhance service quality and guest loyalty; managing departmental budgets, controlling costs, and maximizing revenue opportunities; recruiting, training, and supervising hotel staff, fostering a positive and high-performance work culture; ensuring compliance with all health, safety, and sanitation regulations; developing and maintaining strong relationships with guests, addressing concerns, and resolving issues promptly; overseeing inventory management and procurement processes; collaborating with marketing and sales teams to drive business and promote hotel services; and implementing innovative service enhancements and operational improvements. The ideal candidate will have a minimum of 5 years of progressive experience in hotel management, with a strong focus on luxury properties. Excellent communication, problem-solving, and decision-making skills are essential. You should be proficient in hotel management software and possess a strong understanding of P&L statements and financial reporting. A Bachelor's degree in Hospitality Management or a related field is required. This role demands a proactive, detail-oriented individual who thrives in a fast-paced environment and is committed to exceeding guest expectations. Join our remote team and contribute to the success of prestigious properties, connecting with guests and managing operations from your home office in **Nuwaidrat, Southern, BH**. This is a unique opportunity to lead and innovate within the luxury hospitality sector.
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