145 Hospitality jobs in Al Muharraq
Remote Revenue Manager - Hospitality
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Responsibilities:
- Develop and execute dynamic pricing and inventory management strategies to maximize room revenue and occupancy rates.
- Conduct thorough market analysis, competitor benchmarking, and demand forecasting.
- Implement and manage revenue management systems (RMS) and related technologies.
- Analyze booking trends, customer behavior, and market shifts to identify revenue opportunities.
- Collaborate with sales and marketing teams to develop promotional offers and packages that align with revenue goals.
- Prepare regular revenue performance reports and provide insights and recommendations to senior management.
- Monitor competitor pricing and strategies, adjusting tactics as needed to maintain competitive advantage.
- Ensure optimal channel mix management to maximize profitability.
- Train and guide property-level staff on revenue management best practices.
- Stay informed about industry trends, economic conditions, and global events that may impact the hospitality market.
- Develop and manage budgets related to revenue optimization initiatives.
- Identify and implement strategies for ancillary revenue streams.
- Bachelor's degree in Hospitality Management, Business Administration, Marketing, Economics, or a related field.
- Minimum of 4 years of experience in revenue management, specifically within the hotel or hospitality industry.
- Proven track record of successfully increasing revenue and profitability through effective revenue management strategies.
- Strong analytical and quantitative skills, with the ability to interpret complex data and translate it into actionable strategies.
- Proficiency in using various Revenue Management Systems (e.g., IDeaS, Duetto, SynXis) and data analysis tools.
- Excellent understanding of hotel operations, market dynamics, and the competitive landscape.
- Strong communication, presentation, and interpersonal skills.
- Ability to work independently, manage multiple priorities, and meet deadlines in a remote environment.
- Familiarity with digital marketing and distribution channels in the hospitality sector.
- A strategic mindset with a focus on driving results and profitability.
Executive Chef - Luxury Hospitality
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Responsibilities include conceptualizing and designing creative, seasonal menus that align with the establishment's brand and guest expectations. You will manage all kitchen staff, including hiring, training, scheduling, and performance evaluation, fostering a positive and productive work environment. Ensuring the highest standards of food quality, presentation, and hygiene, in compliance with all health and safety regulations, is paramount. You will oversee inventory management, cost control, and budgeting for the kitchen department, optimizing profitability while maintaining quality. Collaborating with the F&B management team to develop special events, catering menus, and promotions will also be a key function. Staying abreast of culinary trends, sourcing high-quality ingredients, and innovating new dishes are essential for maintaining a competitive edge. This is an on-site role requiring a hands-on approach and dedication to culinary artistry.
Qualifications:
- Culinary degree from a recognized institution or equivalent experience.
- 7+ years of progressive experience in high-end culinary roles, with at least 3 years as an Executive Chef.
- Proven expertise in menu development, food costing, and kitchen management.
- Strong leadership, team management, and communication skills.
- In-depth knowledge of international cuisines and culinary techniques.
- Passion for food quality, innovation, and guest satisfaction.
- Ability to work under pressure in a fast-paced environment.
Remote Senior Hospitality Consultant
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Hospitality & Tourism Operations Manager
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Key Responsibilities:
- Manage day-to-day operations of various hospitality departments, ensuring seamless service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Oversee staffing, training, and performance management for operational teams.
- Monitor financial performance, including revenue, costs, and profitability, and implement measures for improvement.
- Ensure adherence to all health, safety, and hygiene standards and regulations.
- Develop and maintain strong relationships with suppliers and external partners.
- Implement and refine operational policies and procedures to optimize efficiency.
- Conduct regular inspections of facilities and services to ensure quality standards are met.
- Identify opportunities for service innovation and revenue generation.
- Manage guest feedback and resolve complaints effectively and professionally.
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hospitality operations management.
- Demonstrated success in managing multiple departments within a hotel or resort environment.
- Strong understanding of F&B, accommodation, and guest services operations.
- Excellent leadership, team-building, and communication skills.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Sound financial acumen and experience in budget management.
- Ability to work under pressure and make effective decisions.
- A customer-centric approach with a commitment to service excellence.
- Knowledge of local tourism trends and market dynamics.
Director of Hospitality Operations
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Key Responsibilities:
- Oversee day-to-day operations of all hospitality departments.
- Develop and implement strategic business plans to achieve revenue and profitability targets.
- Ensure the delivery of outstanding guest service and satisfaction.
- Manage departmental budgets, forecasting, and financial performance.
- Recruit, train, and develop a high-performing team of hospitality professionals.
- Establish and maintain high standards for service quality, cleanliness, and safety.
- Implement and monitor operational policies and procedures.
- Analyze market trends and competitor activities to identify opportunities.
- Collaborate with marketing and sales teams to drive business growth.
- Oversee vendor relationships and supply chain management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 10 years of progressive experience in hospitality management, with at least 5 years in a senior leadership role.
- Proven track record of success in driving operational excellence and financial performance.
- Strong knowledge of hotel operations, F&B, and guest services.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in property management systems (PMS) and other hospitality software.
- Ability to make sound decisions under pressure and manage complex situations.
- Strong understanding of financial management and budgeting.
Senior Hospitality Operations Director
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Responsibilities:
- Oversee and direct all operational aspects of multiple hospitality properties and services.
- Develop and implement strategic plans to enhance operational efficiency and guest satisfaction.
- Manage budgets, financial performance, and P&Ls for all assigned operations.
- Ensure adherence to quality standards, brand consistency, and regulatory compliance.
- Lead and mentor on-site management teams, providing guidance and performance feedback.
- Drive revenue growth and cost control initiatives across all departments.
- Develop and implement innovative service standards and guest engagement programs.
- Oversee food and beverage operations, including menu engineering and inventory management.
- Manage relationships with key suppliers and vendors.
- Monitor industry trends and implement best practices to maintain a competitive edge.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. An MBA or Master's degree is preferred.
- Minimum of 10 years of progressive experience in hospitality management, with a significant focus on operations.
- Proven track record of successfully managing large-scale hospitality operations.
- In-depth knowledge of hotel, restaurant, and event management.
- Strong financial acumen, including budgeting, P&L management, and cost control.
- Excellent leadership, strategic planning, and decision-making skills.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Ability to effectively lead and manage teams remotely.
- Proficiency in hospitality management software and systems.
- Passion for delivering outstanding guest experiences.
Remote Hospitality Operations Coordinator
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Responsibilities:
- Coordinate guest reservations, inquiries, and pre-arrival communications.
- Assist with the planning and execution of small-scale events and group bookings.
- Liaise with on-site hotel staff, vendors, and clients to ensure smooth operations.
- Manage and update property information and service offerings in booking systems.
- Monitor online reviews and assist in responding to guest feedback.
- Process invoices and manage vendor payments related to operational needs.
- Develop and maintain operational reports and performance metrics.
- Ensure adherence to brand standards and operational guidelines.
- Assist in troubleshooting operational issues and implementing solutions.
- Contribute to process improvement initiatives within the operations team.
- Associate's or Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 3 years of experience in a hospitality operations, coordination, or administrative role.
- Familiarity with hotel reservation systems (PMS) and online travel agencies (OTAs).
- Excellent customer service and communication skills, both written and verbal.
- Strong organizational skills and attention to detail, essential for managing multiple tasks remotely.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently, manage time effectively, and meet deadlines.
- Proactive problem-solving attitude.
- Knowledge of standard hospitality procedures and best practices.
- Experience working in a remote setting is a significant advantage.
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Senior Hospitality Operations Manager
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Key Responsibilities:
- Oversee and manage all daily operations of assigned hospitality venues, including front desk, housekeeping, food and beverage, and events.
- Ensure the delivery of exceptional guest service and address any guest concerns or feedback promptly and effectively.
- Develop and implement operational policies and procedures to enhance efficiency, safety, and quality standards.
- Manage departmental budgets, control costs, and drive revenue generation initiatives.
- Lead, train, motivate, and evaluate the performance of department heads and operational staff.
- Ensure compliance with all health, safety, and sanitation regulations.
- Collaborate with marketing and sales teams to develop and execute strategies that drive business growth.
- Maintain strong relationships with suppliers and vendors to ensure the availability of high-quality goods and services.
- Implement and monitor key performance indicators (KPIs) to measure operational success and identify areas for improvement.
- Conduct regular inspections of facilities to ensure they meet brand standards and are well-maintained.
- Foster a positive and productive work environment that encourages teamwork and professional development.
- Stay abreast of industry trends and best practices to continuously enhance operational strategies.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hospitality management, with a proven track record in operations.
- Demonstrated experience in managing multiple departments within a hotel or resort setting.
- Strong understanding of hotel operations, including F&B, front office, and housekeeping management.
- Excellent leadership, communication, and interpersonal skills.
- Proven ability to manage budgets, control costs, and drive revenue.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Strong problem-solving and decision-making abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- A passion for service excellence and creating outstanding guest experiences.
- Knowledge of local regulations and compliance standards is beneficial.
This is an on-site position located in Riffa, Southern, BH .
Lead Hospitality Experience Designer
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- Developing innovative concepts for guest experiences that align with brand identity and strategic goals.
- Mapping and designing the end-to-end guest journey, identifying key moments of truth and opportunities for enhancement.
- Collaborating with stakeholders across departments (operations, marketing, technology) to ensure cohesive and integrated experiences.
- Creating detailed design specifications, storyboards, and prototypes to communicate experience concepts.
- Conducting user research, including surveys, interviews, and observational studies, to understand guest needs and preferences.
- Staying abreast of the latest trends in hospitality, design thinking, and customer experience management.
- Leading and mentoring a team of experience designers, providing creative direction and feedback.
- Presenting design concepts and recommendations to senior leadership and clients.
- Measuring the impact of designed experiences and iterating based on feedback and data.
- Ensuring accessibility and inclusivity are core considerations in all experience designs.
- Bachelor's or Master's degree in Design, Hospitality Management, Human-Computer Interaction, or a related field.
- Minimum of 8 years of experience in experience design, service design, or a related field, with a significant focus on hospitality or customer-facing industries.
- Proven track record of successfully designing and implementing complex customer experiences.
- Expertise in user-centered design methodologies, journey mapping, and service blueprinting.
- Strong understanding of brand strategy and its role in shaping guest perceptions.
- Excellent visual communication, storytelling, and presentation skills.
- Demonstrated leadership experience and the ability to inspire and guide a remote team.
- Proficiency in design tools such as Figma, Adobe Creative Suite, or similar.
- A passion for creating exceptional customer interactions and a deep empathy for users.
- Ability to think strategically and translate creative ideas into actionable plans.
Remote Hospitality Experience Manager
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Key Responsibilities:
- Develop and execute strategies for enhancing remote guest experiences.
- Manage and optimize digital customer service channels and communication platforms.
- Analyze customer feedback and behavior to identify improvement opportunities.
- Create engaging digital content and personalized guest interactions.
- Collaborate with cross-functional teams to ensure a consistent brand experience.
- Implement new technologies and tools to improve guest engagement.
- Track key performance indicators related to customer satisfaction and loyalty.
- Orchestrate virtual events and digital service enhancements.
- Bachelor's degree in Hospitality Management, Marketing, or related field.
- Minimum of 4 years of experience in customer experience, guest relations, or digital marketing within hospitality.
- Proven ability to manage and enhance customer journeys through digital channels.
- Excellent communication, interpersonal, and problem-solving skills.
- Experience working remotely and managing virtual teams or projects.
- Strong understanding of digital marketing principles and customer engagement strategies.
- Creative thinker with a passion for innovation in hospitality.
- Proficiency in CRM systems and customer service platforms.