Head of Revenue Management (Hospitality)

1023 Bilad Al Qadeem, Capital BHD130000 Annually WhatJobs

Posted 5 days ago

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full-time
Our client, a renowned leader in the hospitality sector, is seeking an innovative and strategic Head of Revenue Management. This is a fully remote position, allowing you to leverage your expertise from anywhere while driving critical business decisions for our properties. You will be responsible for developing and implementing sophisticated revenue management strategies to maximize profitability across all segments of the hospitality business. This involves analyzing market trends, competitor pricing, and historical data to forecast demand and set optimal pricing strategies for rooms, services, and events. You will collaborate closely with sales, marketing, and operations teams to align pricing with promotional activities and occupancy goals. Overseeing the utilization of revenue management systems and ensuring data integrity are key responsibilities. The ideal candidate will possess a deep understanding of the hospitality industry, coupled with exceptional analytical, quantitative, and strategic thinking skills. A proven track record in driving revenue growth and optimizing profit margins in a similar role is essential. Experience with dynamic pricing models, yield management techniques, and various hotel management software suites is highly desirable. You will be expected to lead by example, mentor junior revenue managers, and foster a culture of continuous improvement. This is a unique opportunity to impact a leading hospitality brand from a remote location, contributing significantly to its financial success in relation to its operations in Janabiyah, Northern, BH . We seek a forward-thinking professional ready to redefine revenue strategies in a flexible, remote work environment.
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Operations Manager - Hospitality

708 Tubli, Central BHD55000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a premier establishment in the hospitality sector, is seeking an experienced and dynamic Operations Manager to oversee daily operations in Tubli, Capital, BH . This role demands exceptional leadership skills, a passion for customer service, and a comprehensive understanding of hotel or resort management. The ideal candidate will be responsible for ensuring smooth and efficient operations across all departments, from front desk and housekeeping to food and beverage, while maintaining the highest standards of guest satisfaction and operational profitability.

Key Responsibilities:
  • Manage and coordinate daily operations of the establishment, ensuring seamless service delivery.
  • Oversee staffing, scheduling, training, and performance management of operational staff.
  • Implement and enforce operational policies, procedures, and service standards.
  • Monitor departmental performance, identifying areas for improvement and implementing solutions.
  • Manage budgets, control costs, and optimize revenue streams.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Handle guest feedback and complaints, resolving issues promptly and professionally.
  • Collaborate with department heads to achieve operational excellence and guest satisfaction.
  • Maintain strong relationships with vendors and suppliers.
  • Develop and execute strategies to enhance guest experience and operational efficiency.
  • Conduct regular property inspections to ensure the highest standards of maintenance and presentation.
Qualifications and Experience:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel or resort operations management.
  • Proven track record in managing multiple departments and leading diverse teams.
  • Strong understanding of F&B, front office, housekeeping, and maintenance operations.
  • Excellent financial acumen, including budgeting and cost control.
  • Exceptional customer service skills and a commitment to guest satisfaction.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to work under pressure and make sound decisions in a fast-paced environment.
  • Proficiency in property management systems (PMS) and relevant software.
  • Knowledge of health and safety regulations in the hospitality industry.
  • A proactive approach to problem-solving and a passion for continuous improvement.
This is a fantastic opportunity for a seasoned hospitality professional to lead and inspire a team while contributing to the success of a prestigious establishment.
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Hospitality Operations Manager

801 Riffa, Southern BHD60000 Annually WhatJobs

Posted 3 days ago

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full-time
Our client, a prominent establishment in the hospitality sector, is seeking a dynamic and experienced Hospitality Operations Manager. This role is primarily on-site, requiring a strong presence within the establishment. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional guest experiences, and managing staff to achieve service excellence and profitability goals.

Key Responsibilities:
  • Manage and coordinate all aspects of daily operations, including front desk, housekeeping, food and beverage, and event services.
  • Develop and implement operational strategies to enhance efficiency, guest satisfaction, and revenue.
  • Recruit, train, supervise, and evaluate operational staff.
  • Ensure compliance with health, safety, and hygiene standards.
  • Manage budgets, control costs, and optimize resource allocation.
  • Handle guest complaints and resolve issues promptly and professionally.
  • Maintain inventory levels and oversee procurement of supplies and equipment.
  • Develop and implement service standards and operating procedures.
  • Collaborate with marketing and sales teams to drive business growth.
  • Prepare operational reports and present findings to senior management.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • 5+ years of progressive experience in hospitality operations management.
  • Proven leadership and team management skills.
  • Strong understanding of hospitality industry best practices.
  • Excellent customer service and problem-solving abilities.
  • Proficiency in property management systems (PMS) and other relevant software.
  • Financial acumen with experience in budgeting and cost control.
  • Exceptional communication and interpersonal skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
  • Passion for delivering outstanding guest experiences.
This demanding role requires a hands-on leader dedicated to upholding the high standards of our client's hospitality services. The successful candidate will be adept at managing a diverse team and ensuring seamless operations.
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Hospitality Operations Analyst

601 Askar, Southern BHD65000 Annually WhatJobs

Posted 4 days ago

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full-time
Our client, a premier hospitality group renowned for its exceptional guest experiences, is seeking a detail-oriented and analytical Hospitality Operations Analyst to join their management team. This role is crucial for driving operational efficiency, enhancing service quality, and supporting strategic decision-making across their portfolio of properties. The position is based full-time at our central offices in Sanad, Capital, BH , providing direct insight and involvement in the operations.

Your responsibilities will include:
  • Analyzing operational data from various departments (e.g., F&B, Rooms Division, Events) to identify trends, areas for improvement, and best practices.
  • Developing and maintaining operational dashboards and reports to track key performance indicators (KPIs) such as occupancy rates, RevPAR, guest satisfaction scores, and cost management.
  • Conducting feasibility studies and financial analyses for new initiatives, menu changes, or service enhancements.
  • Assisting in the development and implementation of standard operating procedures (SOPs) across all properties.
  • Monitoring industry trends and competitor activities to provide strategic recommendations.
  • Collaborating with property management and department heads to translate data insights into actionable operational improvements.
  • Supporting budgeting and forecasting processes for operational departments.
  • Ensuring compliance with health, safety, and hygiene standards.
  • Assisting in the training and development of operational staff on new systems and procedures.
  • Identifying opportunities for cost savings and revenue enhancement.
  • Participating in operational audits and reviews.

The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field. A minimum of 3 years of experience in hospitality operations analysis, F&B management, or a similar analytical role within the hospitality industry is required. Strong proficiency in data analysis tools (e.g., Excel, Tableau, Power BI) and a solid understanding of hospitality industry metrics are essential. Excellent analytical, problem-solving, and quantitative skills are a must. Strong written and verbal communication abilities are needed to effectively present findings and recommendations. Experience with property management systems (PMS) and point-of-sale (POS) systems is highly desirable. You should be a proactive individual with a keen eye for detail and a passion for optimizing operational performance in a high-quality service environment.
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Hospitality Operations Manager

410 Hamad Town, Northern BHD60000 Annually WhatJobs

Posted 4 days ago

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full-time
A renowned hotel chain is seeking a dedicated and experienced Hospitality Operations Manager to lead operations at one of their premier properties. This role requires a dynamic individual with a passion for delivering exceptional guest experiences and driving operational excellence. You will oversee daily hotel operations, including front desk, housekeeping, food and beverage, and event management, ensuring all departments function efficiently and cohesively. The ideal candidate will have strong leadership capabilities, a keen eye for detail, and a comprehensive understanding of hotel management best practices. You will be responsible for staff training and development, budget management, and implementing service standards to maintain high levels of guest satisfaction. This is an on-site position critical to the success of the hotel's operations and reputation.Location: Hamad Town, Northern, BH

Key Responsibilities:
  • Manage and coordinate daily operations across all hotel departments.
  • Ensure high standards of guest service and satisfaction are met and exceeded.
  • Develop and implement operational policies and procedures.
  • Oversee staff recruitment, training, performance management, and scheduling.
  • Manage departmental budgets, control costs, and optimize profitability.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Build and maintain positive relationships with guests, suppliers, and the local community.
  • Monitor industry trends and implement innovative service offerings.
  • Conduct regular operational assessments and implement improvement plans.
  • Resolve guest complaints and operational issues promptly and effectively.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hotel operations management or a similar role.
  • Proven track record of successful operational leadership in the hospitality industry.
  • Strong understanding of hotel operations, including front office, F&B, and housekeeping.
  • Excellent leadership, communication, and interpersonal skills.
  • Financial management and budgeting expertise.
  • Proficiency in hotel management software (PMS).
  • Ability to motivate and lead a diverse team.
  • Problem-solving skills and the ability to handle pressure.
This is an excellent opportunity to take on a leadership role in a prestigious hospitality environment and make a significant impact on guest satisfaction.
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Senior Hospitality Operations Director

1099 Hamad Town, Northern BHD90000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a leading name in the hospitality sector, is seeking a strategic and results-driven Senior Hospitality Operations Director to lead and elevate their service offerings. This is a fully remote position, empowering you to shape operational excellence across our establishments without the constraints of a physical office. You will be responsible for overseeing all aspects of operational management, ensuring superior guest experiences, driving revenue growth, and maintaining stringent quality standards.

Key Responsibilities:
  • Develop and implement comprehensive operational strategies to enhance service delivery, guest satisfaction, and operational efficiency.
  • Oversee and manage day-to-day operations across various hospitality departments, including accommodation, food & beverage, events, and customer service.
  • Lead, mentor, and inspire a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement.
  • Manage budgets, control costs, and identify opportunities for revenue generation and profitability enhancement.
  • Ensure compliance with all health, safety, and hygiene regulations, maintaining the highest standards of operational integrity.
  • Develop and implement standard operating procedures (SOPs) to streamline processes and ensure consistency in service delivery.
  • Monitor key performance indicators (KPIs) and conduct regular performance reviews, implementing strategic adjustments as needed.
  • Collaborate with sales, marketing, and finance teams to align operational plans with business objectives and market demands.
  • Manage relationships with suppliers, vendors, and external partners to ensure optimal resource procurement and service delivery.
  • Drive innovation in guest experiences and operational practices, staying abreast of industry trends and emerging technologies.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree is a plus.
  • Minimum of 10 years of progressive experience in hospitality operations management, with a significant portion in senior leadership roles.
  • Proven track record of successfully managing complex operations, improving profitability, and enhancing guest satisfaction in diverse hospitality settings.
  • Strong understanding of financial management, budgeting, and cost control within the hospitality industry.
  • Exceptional leadership, team-building, and motivational skills.
  • Excellent strategic thinking, problem-solving, and decision-making abilities.
  • Outstanding communication, interpersonal, and presentation skills.
  • Proficiency in hospitality management software and systems.
  • Ability to adapt to a dynamic and fast-paced remote working environment, demonstrating strong organizational and time-management skills.
  • Knowledge of current industry trends and best practices in hospitality management.
This role is notionally located in Hamad Town, Northern, BH , but operates as a fully remote position, requiring strong autonomous work habits and excellent virtual collaboration skills.
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Remote Hospitality Recruitment Specialist

3334 Hamad Town, Northern BHD68000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a dedicated and experienced Remote Hospitality Recruitment Specialist to source and attract top talent for their expanding operations. This is a fully remote position, requiring a self-motivated individual with a strong network and deep understanding of the hospitality industry. You will be responsible for the full recruitment lifecycle, from identifying staffing needs and developing compelling job descriptions to sourcing candidates, screening resumes, conducting interviews, and managing the offer process. The ideal candidate will possess excellent communication and interpersonal skills, with a proven ability to build rapport with candidates and hiring managers. A key aspect of this role involves leveraging various recruitment channels, including online job boards, social media platforms, professional networks, and industry events, to attract passive and active candidates. You will also be instrumental in developing employer branding initiatives to position our client as an employer of choice within the hospitality sector. This role offers the flexibility to work from home, requiring strong organizational skills and the ability to manage multiple searches simultaneously.

Responsibilities:
  • Manage the end-to-end recruitment process for hospitality positions.
  • Source, screen, and interview candidates for various roles (e.g., hotel management, F&B, front desk).
  • Develop effective sourcing strategies to attract qualified talent.
  • Write compelling job descriptions and post them on relevant platforms.
  • Build and maintain a strong pipeline of hospitality professionals.
  • Partner with hiring managers to understand their staffing needs and requirements.
  • Coordinate and schedule interviews.
  • Extend job offers and negotiate employment terms.
  • Promote employer brand initiatives within the hospitality community.
  • Maintain accurate candidate records in the Applicant Tracking System (ATS).
Qualifications:
  • Bachelor's degree in Human Resources, Business Administration, Hospitality Management, or a related field.
  • Minimum of 4 years of experience in recruitment, with a specialization in the hospitality industry.
  • Proven success in sourcing and hiring for various hospitality roles.
  • Proficiency with Applicant Tracking Systems (ATS) and recruitment software.
  • Strong understanding of recruitment best practices and employment law.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to build strong relationships with candidates and hiring managers.
  • Self-starter with the ability to work independently and manage time effectively in a remote setting.
  • Familiarity with social media recruitment and employer branding strategies.
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Senior Hospitality Operations Director

555 Bilad Al Qadeem, Capital BHD90000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client seeks a seasoned and dynamic Senior Hospitality Operations Director to spearhead their esteemed hospitality and tourism ventures in Janabiyah, Northern, BH . This executive role is responsible for the strategic oversight and operational management of all hospitality properties, ensuring the delivery of unparalleled guest experiences and maximizing profitability. The ideal candidate will possess a comprehensive understanding of the hospitality industry, including hotel management, food and beverage operations, and customer service excellence. You will lead a team of managers, driving performance, fostering a culture of continuous improvement, and ensuring adherence to brand standards and regulatory requirements. Responsibilities include developing and implementing strategic business plans, managing budgets and financial performance, overseeing marketing and sales initiatives, and building strong relationships with stakeholders and local communities. Exceptional leadership, strong financial acumen, and outstanding communication skills are paramount. The candidate must demonstrate a proven ability to innovate, adapt to market trends, and maintain the highest standards of service and quality. This is a leadership position that requires a visionary individual committed to excellence and sustainable growth within the vibrant tourism sector. A thorough understanding of operational efficiency, staff development, and guest satisfaction metrics is essential for success. We are looking for a results-oriented professional who can inspire teams and elevate the guest experience.
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Senior Hospitality Operations Coordinator

BH17 8YY Juffair, Capital BHD65000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is seeking a proactive and experienced Senior Hospitality Operations Coordinator to join their team. This hybrid role offers a dynamic blend of remote work and on-site engagement, focusing on optimizing the operational efficiency of various hospitality venues. The successful candidate will be instrumental in coordinating daily operations, managing staff schedules, overseeing guest services, and ensuring adherence to high standards of quality and service. Responsibilities include: developing and implementing standard operating procedures, managing inventory and procurement of supplies, liaising with vendors and suppliers, resolving guest complaints and issues promptly, and training new staff members. You will also play a key role in event planning and execution, ensuring seamless coordination for all hosted functions. Strong communication, problem-solving, and organizational skills are essential for this position. Experience with property management systems (PMS) and other hospitality software is highly desirable. This role requires a keen eye for detail, a customer-centric approach, and the ability to thrive in a fast-paced environment. You will collaborate closely with department heads to ensure smooth operations and contribute to strategic planning for service improvements. The ideal candidate will possess a strong understanding of the hospitality industry, excellent leadership qualities, and a commitment to delivering exceptional guest experiences. A minimum of 5 years of experience in a similar role within the hospitality sector, coupled with a relevant diploma or degree, is required. This is an excellent opportunity to grow your career within a reputable organization and contribute to the success of premier hospitality establishments. Join us in shaping outstanding guest experiences. The position is based out of Jidhafs, Capital, BH .
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Senior Hospitality Operations Manager

23567 Ghuraifa, Capital BHD90000 Annually WhatJobs

Posted 2 days ago

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full-time
Our client is a renowned international hospitality group seeking an experienced and dynamic Senior Hospitality Operations Manager to join their fully remote leadership team. This role is pivotal in overseeing and optimizing the operational performance of their diverse portfolio of luxury properties, ensuring the highest standards of guest experience, service excellence, and financial efficiency. You will be responsible for developing and implementing operational strategies, managing budgets, driving revenue growth, and maintaining brand integrity across all managed hotels and resorts. The ideal candidate will have a proven track record in senior management roles within luxury hospitality, exceptional leadership abilities, and a deep understanding of hotel operations, including F&B, rooms division, and sales & marketing. You will work closely with property GMs and regional directors, providing strategic guidance and support. This fully remote position requires a self-starter with excellent analytical, problem-solving, and communication skills, capable of fostering strong relationships and driving performance from a distance. You will be instrumental in shaping the future of our client's hospitality offerings, ensuring consistent quality and guest satisfaction globally.

Responsibilities:
  • Develop and execute strategic operational plans to enhance guest satisfaction and profitability.
  • Oversee the daily operations of multiple hospitality properties, ensuring adherence to brand standards.
  • Manage budgets, control costs, and drive revenue generation initiatives.
  • Lead and mentor General Managers and operational teams, fostering a culture of excellence.
  • Conduct regular performance reviews and implement action plans for improvement.
  • Ensure compliance with all health, safety, and regulatory requirements.
  • Collaborate with marketing and sales teams to optimize revenue streams.
  • Identify operational inefficiencies and implement best practices for continuous improvement.
  • Analyze market trends and competitor activities to maintain a competitive edge.
  • Represent the company in key industry events and stakeholder engagements.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 10 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role (e.g., Hotel Manager, Director of Operations).
  • Proven experience with luxury hotel brands and multi-property management.
  • Strong financial acumen and P&L management experience.
  • Exceptional leadership, team-building, and interpersonal skills.
  • In-depth knowledge of all hotel departments (Rooms, F&B, Sales, Marketing, Finance).
  • Excellent analytical, problem-solving, and strategic planning abilities.
  • Proficiency in property management systems (PMS) and hotel operational software.
  • Outstanding communication and presentation skills, adaptable to a remote environment.
  • Willingness to travel as required for property visits and industry events.
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