HR Assistant - Hospitality

Manama, Capital Domo Ventures W.L.L.

Posted 9 days ago

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About the job HR Assistant - Hospitality

Our client is a trusted investment company with interests, subsidiaries, portfolio companies and investments ranging from asset management, private equity, commercial and residential property management, hospitality and FMCG investments isseeking an HR Assistant in Bahrain.

Job Summary:

The HR Coordinator will support the client's HR department in various administrative and operational tasks, ensuring smooth and efficient HR operations. The ideal candidate will have experience in the hospitality industry, a strong understanding of HR principles, and the ability to manage multiple tasks effectively. This role requires excellent organizational and communication skills, as well as a proactive approach to problem-solving.

Key Responsibilities:

Recruitment and Onboarding:

  • Lead the recruitment process for the client, including posting job ads, screening resumes, scheduling interviews.
  • Coordinate onboarding activities for new hires at the client's company, ensuring all necessary paperwork is completed and orientation sessions are scheduled.
  • Prepare and update job descriptions as needed for the client.

Employee Records and Administration:

  • Maintain accurate and up-to-date employee records for the client, including personal information, employment history, and performance evaluations.
  • Manage the client's HR databases and systems, ensuring data integrity and confidentiality.
  • Process employee status changes, such as promotions, transfers, and terminations, for the client.

Payroll and Benefits Administration:

  • Assist with the client's payroll processing, ensuring accurate and timely submission of timesheets and payroll data.
  • Coordinate the client's employee benefits programs, including health insurance, and leave management.
  • Handle employee inquiries regarding payroll and benefits for the client.

Employee Relations:

  • Serve as a point of contact for employee questions and concerns at the client's company, providing guidance on HR policies and procedures.
  • Assist in resolving employee relations issues at the client's company, escalating matters to the HR Manager as necessary.
  • Promote a positive and inclusive work environment through regular communication and support at the client's company.

General HR Support:

  • Coordinate HR events and initiatives for the client, such as employee recognition programs and team-building activities.
  • Provide administrative support to the client's HR department, including scheduling meetings, preparing documents, and maintaining HR supplies.
  • Participate in HR projects and initiatives as assigned for the client.

Qualifications:

  • Bachelor's degree in human resources, Administration or a related field.
  • Proven experience in the hospitality industry.
  • Strong knowledge of LMRA/SIO/Immigration formalities and visa applications (work, visit etc.)
  • Excellent organizational and multitasking abilities.
  • Strong communication and interpersonal skills.
  • High level of integrity and confidentiality.

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Hospitality Operations Supervisor

10011 Bilad Al Qadeem, Capital BHD55000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client is seeking a dynamic and customer-focused Hospitality Operations Supervisor to oversee daily operations and ensure exceptional guest experiences in Tubli, Capital, BH . This role offers a hybrid working arrangement, combining hands-on supervision with strategic planning. The successful candidate will be responsible for managing front-of-house and back-of-house activities, including supervising staff, managing service standards, ensuring cleanliness and safety protocols are met, and handling guest inquiries and complaints. You will play a key role in training and developing a team of hospitality professionals, fostering a positive work environment, and driving operational efficiency. A strong understanding of hotel or restaurant management principles, service excellence, and cost control is essential. The supervisor will also be involved in inventory management, scheduling, and coordinating with various departments to ensure seamless operations. This position requires excellent leadership, communication, and problem-solving skills, with a passion for delivering outstanding customer service. The ideal candidate will be adaptable, proactive, and able to thrive in a fast-paced hospitality setting.

Key Responsibilities:
  • Supervise and coordinate daily operations of the hospitality establishment.
  • Ensure the highest standards of guest service and satisfaction are maintained.
  • Manage and train a team of front-line staff, including scheduling and performance evaluation.
  • Oversee inventory levels for supplies and ensure proper stock rotation.
  • Maintain a clean, safe, and welcoming environment for guests and staff.
  • Handle guest feedback, complaints, and special requests promptly and professionally.
  • Implement and enforce company policies and procedures.
  • Assist in managing budgets and controlling operational costs.
  • Collaborate with other departments to ensure smooth service delivery.
  • Contribute to creating a positive and motivated team atmosphere.
Qualifications:
  • High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
  • Minimum of 3 years of experience in a supervisory role within the hospitality industry (e.g., hotels, restaurants, resorts).
  • Proven experience in staff supervision and training.
  • Strong knowledge of hospitality operations, service standards, and safety regulations.
  • Excellent customer service and interpersonal skills.
  • Demonstrated ability to handle difficult situations and resolve guest complaints effectively.
  • Proficiency in relevant hospitality management software.
  • Strong organizational and time-management skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
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Senior Hospitality Manager

707 Isa Town, Northern BHD55000 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client is seeking an experienced and dynamic Senior Hospitality Manager to oversee daily operations at a premier establishment in **Isa Town, Southern, BH**. This pivotal role requires a proven leader with a passion for exceptional guest experiences and a strategic approach to business management. You will be responsible for ensuring the highest standards of service across all departments, including food and beverage, accommodation, and event management. Key responsibilities include developing and implementing operational strategies to enhance efficiency and profitability, managing staff recruitment, training, and performance, and maintaining stringent quality control measures. The ideal candidate will have a comprehensive understanding of hospitality industry trends, strong financial acumen, and the ability to foster a positive and productive work environment. You will also be tasked with developing and executing marketing initiatives to attract and retain clientele, building strong relationships with suppliers, and ensuring compliance with all health, safety, and licensing regulations. This position offers a blend of on-site supervision and strategic planning, with some flexibility for remote work to accommodate planning and administrative tasks. Success in this role will be measured by guest satisfaction scores, staff retention rates, and the overall financial performance of the establishment. A minimum of 5 years of progressive experience in a senior hospitality management role is essential. We are looking for an individual who can motivate teams, solve complex operational challenges, and consistently deliver outstanding results. The ability to communicate effectively in both written and verbal forms is paramount. Join our team and help shape the future of hospitality in **Isa Town, Southern, BH**. This role requires a proactive individual with a keen eye for detail and a commitment to excellence in all aspects of service delivery. You will have the opportunity to make a significant impact on our business and contribute to its continued success. Experience with event planning and execution is highly desirable.
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Hospitality Operations Manager

6001 BH Al Muharraq BHD3500 Annually WhatJobs

Posted 2 days ago

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Job Description

full-time
Our client, a distinguished establishment within the hospitality sector, is seeking a highly experienced and motivated Hospitality Operations Manager to oversee the day-to-day operations of their premier venue. This role is crucial for ensuring exceptional guest experiences, operational efficiency, and financial success. Based in the scenic area of Sitra, Capital, BH , you will be at the forefront of delivering outstanding service in a fast-paced environment.

The responsibilities encompass managing all front-of-house and back-of-house operations, including food and beverage, accommodation, events, and guest services. You will lead, train, and motivate a diverse team of staff, fostering a culture of excellence and customer focus. Key duties include developing and implementing operational policies and procedures, managing staff schedules, and ensuring compliance with health, safety, and hygiene standards. You will also be responsible for budget management, cost control, and optimizing revenue streams through strategic pricing and upselling initiatives. Building and maintaining strong relationships with suppliers and vendors is vital. Guest satisfaction will be your top priority, requiring you to handle inquiries and resolve complaints promptly and professionally. Monitoring industry trends and implementing best practices to enhance service delivery will be ongoing tasks.

We are looking for candidates with a strong background in hospitality management, ideally with a degree in Hospitality Management, Business Administration, or a related field. A minimum of 5-7 years of progressive experience in hotel or restaurant management is required, with a proven ability to manage complex operations. Excellent leadership, communication, and interpersonal skills are essential. You must possess strong financial acumen, with experience in budgeting and cost control. A passion for delivering exceptional customer service and a proactive approach to problem-solving are vital. The ability to work under pressure and adapt to changing demands is crucial. This is a demanding but rewarding opportunity for a seasoned professional looking to make a significant impact in a renowned hospitality setting. The role requires a full-time commitment and presence at the operational site.
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Hospitality Operations Manager

900 Galali BHD60000 Annually WhatJobs

Posted 8 days ago

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Job Description

full-time
Our client, a prestigious hotel group, is seeking a dynamic and experienced Hospitality Operations Manager to oversee daily operations at their premier establishment in Sanad, Capital, BH . This role is central to ensuring exceptional guest experiences and maintaining the highest standards of service across all hotel departments. You will be responsible for managing front-of-house and back-of-house operations, including F&B, housekeeping, front desk, and events. The ideal candidate will have a strong leadership background in the hospitality industry, excellent problem-solving skills, and a passion for delivering outstanding customer service. You will lead and motivate a diverse team, manage operational budgets, and implement strategies to enhance guest satisfaction and operational efficiency. This role requires strong communication and interpersonal skills, a keen eye for detail, and the ability to thrive in a fast-paced, high-pressure environment. Responsibilities include:
  • Overseeing the day-to-day operations of all hotel departments to ensure smooth and efficient functioning.
  • Managing and motivating a team of department heads and staff, fostering a positive work environment.
  • Implementing and enforcing hotel policies and procedures to maintain quality standards.
  • Ensuring guest satisfaction by addressing concerns and resolving issues promptly and professionally.
  • Managing departmental budgets, controlling costs, and maximizing revenue opportunities.
  • Collaborating with the sales and marketing teams to drive occupancy and enhance the hotel's brand reputation.
  • Overseeing inventory management and procurement for operational supplies.
  • Conducting regular inspections of guest rooms and public areas to ensure cleanliness and maintenance standards are met.
  • Developing and implementing training programs for staff to enhance service skills and operational knowledge.
  • Staying up-to-date with industry trends and best practices in hospitality management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel management or operations.
  • Proven leadership experience in managing diverse teams within the hospitality sector.
  • Strong understanding of hotel operations, including F&B, housekeeping, front office, and events.
  • Excellent customer service, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS) and other relevant operational tools.
  • Strong financial acumen, including budget management and cost control.
  • Ability to work flexible hours, including evenings, weekends, and holidays as needed.
  • Problem-solving skills and the ability to make sound decisions under pressure.
This is an excellent opportunity for a seasoned hospitality professional to lead operations at a premier location and contribute to the continued success of a renowned hotel brand.
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Operations Manager - Hospitality

711 Busaiteen, Muharraq BHD70000 Annually WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client is seeking a seasoned and dynamic Operations Manager to oversee the day-to-day functions of their prestigious hospitality establishment in Busaiteen, Muharraq, BH . This role is critical for ensuring the highest standards of service, operational efficiency, and guest satisfaction. The ideal candidate will have a strong background in hospitality management, a keen understanding of operational workflows, and exceptional leadership capabilities. Your responsibilities will include managing all aspects of front-of-house and back-of-house operations, including staff supervision, inventory control, budgeting, and facilities management. You will be responsible for developing and implementing operational policies and procedures to optimize performance and maintain service excellence. The role requires a proactive approach to problem-solving, the ability to manage multiple priorities, and a commitment to fostering a positive and productive work environment for all staff members. You will collaborate closely with department heads to ensure seamless coordination and deliver memorable experiences for guests. Strong financial acumen, excellent communication skills, and a passion for the hospitality industry are essential. This is an on-site position requiring a dedicated presence to effectively lead the team and manage operations.Key Responsibilities:
  • Oversee all daily operations of the hospitality establishment.
  • Manage and lead teams across various departments (e.g., Front Office, Food & Beverage, Housekeeping).
  • Develop and implement operational policies and procedures.
  • Ensure adherence to quality standards and guest service expectations.
  • Manage budgets, control costs, and optimize operational efficiency.
  • Oversee inventory management and procurement processes.
  • Conduct regular staff training and performance evaluations.
  • Address and resolve guest complaints and operational issues promptly.
  • Ensure compliance with health, safety, and hygiene regulations.
  • Collaborate with management to develop strategic plans for growth and improvement.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in a managerial role within the hospitality industry.
  • Proven experience in operations management, with a strong understanding of hotel or restaurant operations.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong financial management and budgeting skills.
  • Ability to work under pressure and handle multiple tasks simultaneously.
  • Proficiency in hospitality management software.
  • A passion for delivering exceptional customer service.
  • Problem-solving and decision-making capabilities.
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Hospitality Operations Director

78901 Seef, Capital BHD7000 Monthly WhatJobs

Posted 9 days ago

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Job Description

full-time
Our client is looking for a seasoned and dynamic Hospitality Operations Director to lead their expanding operations. This is a fully remote role, ideal for a leader who can oversee multiple hospitality venues and initiatives from a distance. You will be responsible for ensuring operational excellence, driving revenue growth, and maintaining the highest standards of guest satisfaction. The role involves strategic planning, budget management, staff training and development, and the implementation of innovative hospitality solutions. The ideal candidate will have a deep understanding of the hospitality industry, exceptional leadership skills, and a proven ability to manage complex operations remotely.

Responsibilities:
  • Oversee day-to-day operations of multiple hospitality establishments, ensuring seamless service delivery.
  • Develop and implement strategic plans to enhance profitability and guest experience.
  • Manage operational budgets, control costs, and optimize resource allocation.
  • Lead, mentor, and develop a high-performing team of hospitality professionals.
  • Ensure compliance with all health, safety, and licensing regulations.
  • Implement and maintain exceptional service standards across all venues.
  • Drive revenue generation through effective sales and marketing strategies.
  • Oversee procurement and inventory management for all operational needs.
  • Analyze performance metrics and implement improvements to operational efficiency.
  • Foster strong relationships with stakeholders, vendors, and community partners.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 8 years of progressive experience in hospitality management, with a significant portion in senior leadership roles.
  • Proven track record of successfully managing multiple hospitality operations.
  • Strong financial acumen and experience with budgeting and P&L management.
  • Exceptional leadership, team-building, and motivational skills.
  • In-depth knowledge of hospitality industry trends and best practices.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in hospitality management software and tools.
  • Ability to thrive and lead effectively in a remote work environment.
  • Strong communication and presentation skills.
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Operations Manager, Hospitality

90208 Tubli BHD50000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a renowned establishment in the hospitality sector, is seeking an experienced and proactive Operations Manager to oversee the smooth functioning of their operations in **A'ali, Northern, BH**. This role is vital for ensuring exceptional guest experiences, managing departmental performance, and optimizing operational efficiency across various departments, including front office, food & beverage, housekeeping, and events. The ideal candidate will have a strong background in hotel or resort management, excellent leadership skills, and a proven ability to manage budgets, staff, and resources effectively. This position requires a hands-on approach and a commitment to upholding the highest standards of service and quality.

Key Responsibilities:
  • Oversee the daily operations of all hotel departments, ensuring seamless integration and service delivery.
  • Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
  • Manage departmental budgets, controlling costs and maximizing revenue opportunities.
  • Lead, train, and motivate a diverse team of hospitality professionals, fostering a positive work environment.
  • Ensure compliance with all health, safety, and hygiene regulations.
  • Monitor guest feedback and implement improvements to enhance the overall guest experience.
  • Manage vendor relationships and procurement of supplies and services.
  • Develop and implement effective staffing schedules to meet operational demands.
  • Collaborate with the sales and marketing teams to support promotional activities.
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Act as a key point of contact for VIP guests and resolve any escalated issues promptly.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel operations management.
  • Proven track record of successfully managing multiple departments within a hotel or resort.
  • Strong understanding of hospitality operations, including F&B, front office, housekeeping, and event management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS) and operational budgeting.
  • Strong problem-solving and decision-making abilities.
  • Ability to work under pressure and manage multiple priorities in a fast-paced environment.
  • A commitment to delivering exceptional customer service.
  • Knowledge of local Bahraini hospitality trends and regulations is advantageous.
  • Flexibility to work varied shifts, including weekends and holidays.
This is an excellent opportunity for a seasoned hospitality professional to take on a key leadership role and contribute to the success of a prestigious establishment.
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Hospitality Operations Manager

111 Busaiteen, Muharraq BHD65000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client, a growing hospitality group, is seeking an experienced and dynamic Hospitality Operations Manager to oversee the daily operations of their establishment. This role requires a strong leader with a passion for delivering exceptional guest experiences and driving operational efficiency. You will be responsible for managing front-of-house and back-of-house departments, ensuring high standards of service, quality, and profitability. The ideal candidate has a proven track record in hospitality management and a deep understanding of the industry's best practices.

Responsibilities:
  • Oversee and coordinate the daily operations of all hospitality departments, including food and beverage, accommodation, events, and customer service.
  • Develop and implement operational policies and procedures to enhance efficiency, service quality, and guest satisfaction.
  • Manage staff scheduling, training, performance evaluation, and development to ensure a motivated and high-performing team.
  • Monitor and control operational budgets, managing costs effectively while maximizing revenue.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Develop and maintain strong relationships with suppliers, vendors, and service providers.
  • Implement strategies to enhance the guest experience and address any guest feedback or complaints promptly.
  • Collaborate with the marketing team to develop and execute promotional activities and packages.
  • Conduct regular inspections of facilities and operations to ensure standards are maintained.
  • Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of experience in hospitality management, with a proven track record of success in operations.
  • Strong leadership, team management, and interpersonal skills.
  • In-depth knowledge of hotel operations, food and beverage management, and customer service principles.
  • Excellent financial acumen, including budgeting, cost control, and revenue management.
  • Proficiency in property management systems (PMS) and point-of-sale (POS) systems.
  • Strong problem-solving and decision-making abilities.
  • Excellent communication and organizational skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required by the business.
  • Passion for delivering outstanding guest service and creating memorable experiences.
This position is based on-site in Busaiteen, Muharraq, BH , offering a hands-on opportunity to shape guest experiences in a vibrant hospitality setting.
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Senior Hospitality Manager

2257 Al Daih, Northern BHD25000 Annually WhatJobs

Posted 10 days ago

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Job Description

full-time
Our client is seeking a highly experienced and dynamic Senior Hospitality Manager to oversee all operational aspects of a prestigious establishment in Budaiya, Northern, BH . This role is critical in ensuring the highest standards of service, guest satisfaction, and efficient team management. The ideal candidate will possess a proven track record in leading front-of-house and back-of-house operations, including F&B, accommodation, and event management. You will be responsible for developing and implementing strategic plans to enhance operational efficiency and profitability, managing budgets, controlling costs, and optimizing resource allocation. A key part of your role will involve maintaining relationships with suppliers, ensuring compliance with health and safety regulations, and fostering a positive and productive work environment for all staff. We expect you to lead by example, mentor junior staff, and continuously identify opportunities for service improvement and innovation. Your responsibilities will extend to developing and executing marketing strategies to attract and retain clientele, and managing customer feedback to uphold and enhance the establishment's reputation. The successful applicant will also be involved in recruiting, training, and evaluating hospitality staff to ensure a consistently high-performing team. A strong understanding of the local market and international hospitality trends is essential. The ability to manage multiple projects simultaneously and resolve complex operational challenges is paramount. This is an exceptional opportunity for a passionate hospitality professional to make a significant impact in a key location.
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