121 Hospitality jobs in Riffa
Senior Hospitality Specialist
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee daily hotel operations across various departments, including front office, housekeeping, and food & beverage, ensuring seamless service delivery.
- Lead and mentor a team of hospitality professionals, providing training, guidance, and performance feedback.
- Develop and implement strategies to enhance guest satisfaction, anticipating needs and addressing concerns promptly and effectively.
- Manage guest relations, handling complaints and special requests with professionalism and discretion.
- Monitor service quality and operational efficiency, identifying areas for improvement and implementing corrective actions.
- Ensure compliance with all hotel policies, procedures, and health and safety regulations.
- Collaborate with department heads to optimize resource allocation and improve inter-departmental coordination.
- Assist in budgeting and cost control efforts, looking for opportunities to improve profitability without compromising service.
- Conduct regular inspections of hotel facilities to ensure cleanliness, maintenance, and adherence to brand standards.
- Analyze guest feedback and operational data to identify trends and inform strategic decisions.
- Support the implementation of new services, promotions, and operational procedures.
- Foster a culture of excellence, teamwork, and continuous improvement among staff.
Qualifications:
- Bachelor's degree in Hospitality Management, Hotel Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel operations, with at least 2 years in a supervisory or senior role within a luxury hotel setting.
- Demonstrated expertise in guest relations and service recovery.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Fluency in English is essential; knowledge of Arabic or other languages is a plus.
- A passion for delivering exceptional customer service.
What We Offer:
Our client offers a competitive salary, attractive benefits package, and a supportive work environment that values professional growth. You will be part of a prestigious team dedicated to creating memorable experiences for guests in Sanad, Capital, BH , with ample opportunities for career advancement within the luxury hospitality sector.
Hospitality Operations Manager
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee the daily operations of various hospitality departments, including Front Office, Housekeeping, F&B, and Guest Services, ensuring seamless coordination.
- Develop and implement operational policies and procedures to optimize efficiency, quality of service, and guest satisfaction.
- Monitor and analyze guest feedback, implementing corrective actions and continuous improvement initiatives to enhance the overall guest experience.
- Lead, motivate, train, and develop a diverse team of hospitality professionals, fostering a culture of excellence, teamwork, and accountability.
- Manage departmental budgets, control costs, and ensure financial targets are met while maintaining service quality.
- Ensure compliance with all health, safety, hygiene, and fire regulations, as well as company standards.
- Handle escalated guest complaints and resolve issues promptly and effectively, turning challenges into opportunities for loyalty.
- Implement and monitor key performance indicators (KPIs) for operational effectiveness and guest satisfaction.
- Collaborate with sales and marketing teams to promote services and attract new guests.
- Oversee inventory management for operational supplies and amenities.
- Conduct regular inspections of facilities to ensure high standards of cleanliness, maintenance, and presentation.
- Identify opportunities for service innovation and process enhancements.
- Manage vendor relationships for operational supplies and services.
- Prepare regular reports on operational performance, guest satisfaction, and financial results for senior management.
- Ensure effective communication flow across all operational teams.
- Drive initiatives to enhance employee engagement and retention.
Qualifications:
- Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hospitality operations management, with at least 2-3 years in a leadership role within a reputable hotel, resort, or large-scale hospitality establishment.
- Proven track record of delivering exceptional guest experiences and achieving operational excellence.
- Strong understanding of all facets of hotel operations (Front Office, Housekeeping, F&B, Guest Relations).
- Excellent leadership, team-building, and interpersonal skills.
- Exceptional problem-solving abilities and ability to make sound decisions under pressure.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Strong financial acumen and experience with budget management.
- Outstanding communication skills, both written and verbal, with fluency in English and Arabic preferred.
- Flexibility to work irregular hours, including evenings, weekends, and holidays, as required by hospitality operations.
- A passion for service excellence and creating memorable guest moments.
If you are a results-oriented and guest-centric Hospitality Operations Manager looking to lead a premier establishment, our client invites you to apply for this exciting opportunity in Salmabad, Northern, BH .
Hospitality & Tourism Manager
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage all operational aspects of the resort/tourism destination, ensuring seamless service delivery across all departments (front office, F&B, housekeeping, events, leisure).
- Develop and implement strategies to enhance guest satisfaction, loyalty, and overall experience.
- Manage budgets, control costs, and optimize revenue generation through effective pricing and marketing strategies.
- Lead, mentor, and develop a diverse team of hospitality professionals, fostering a culture of excellence and guest-centric service.
- Ensure compliance with all health, safety, and hygiene regulations, as well as industry standards.
- Monitor market trends, competitor activities, and customer feedback to identify opportunities for improvement and innovation.
- Develop and implement marketing and promotional initiatives to attract new guests and retain existing ones.
- Handle guest complaints and resolve issues promptly and efficiently to maintain high service standards.
- Oversee facility maintenance, renovations, and upgrades to ensure a premium guest environment.
- Collaborate with tourism boards, travel agencies, and other stakeholders to promote the destination.
- Prepare detailed operational and financial reports for senior management.
- Organize and manage special events, conferences, and leisure activities to enhance the guest offering.
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism Management, Business Administration, or a related field; Master's preferred.
- Minimum of 7 years of progressive experience in hospitality or tourism management, with at least 3 years in a senior leadership role.
- Proven track record of managing successful hotel or resort operations and achieving business targets.
- Strong understanding of all aspects of hospitality operations, including F&B, rooms, and events.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional customer service orientation and problem-solving abilities.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Strong financial acumen and budget management experience.
- Ability to work flexible hours, including weekends and holidays, as required.
- Proficiency in English; Arabic language skills are a significant advantage.
- Knowledge of local tourism regulations and market dynamics.
Hospitality Operations Manager
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage the daily operations of all hotel departments, including Front Office, F&B, Housekeeping, and Maintenance.
- Ensure consistently high standards of guest service and satisfaction, addressing any issues or complaints promptly and effectively.
- Develop and implement operational policies, procedures, and service standards to enhance efficiency and guest experience.
- Lead, mentor, and motivate a diverse team of hotel staff, fostering a positive and productive work environment.
- Monitor departmental budgets, control costs, and optimize revenue streams to achieve financial targets.
- Conduct regular inspections of hotel facilities to ensure cleanliness, maintenance, and adherence to brand standards.
- Collaborate with the sales and marketing teams to develop promotional strategies and attract new business.
- Implement and enforce health, safety, and security protocols across all operations.
- Handle staff scheduling, performance reviews, and training initiatives.
- Analyze operational data and guest feedback to identify areas for improvement and implement corrective actions.
- Maintain strong relationships with vendors, suppliers, and local authorities.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel operations management, with at least 2-3 years in a similar managerial role within a reputable hotel or resort.
- Strong understanding of all hotel departments and their interdependencies.
- Proven leadership and team-building skills with the ability to inspire and manage diverse teams.
- Exceptional customer service orientation and problem-solving abilities.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by business needs.
- Strong financial acumen and experience with budget management.
- Fluency in English is essential; Arabic proficiency is a significant advantage.
If you are a seasoned hospitality professional ready to elevate a prestigious property to new heights of operational excellence, we invite you to apply. Join a team dedicated to creating unparalleled guest experiences!
General Manager (Hospitality)
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Provide strategic leadership and operational oversight for all departments, including Front Office, F&B, Housekeeping, Sales & Marketing, HR, and Finance.
- Develop and implement business strategies to achieve financial targets, enhance guest satisfaction, and maximize profitability.
- Ensure the highest standards of guest service are consistently delivered, resolving any issues promptly and effectively to maintain guest loyalty.
- Manage the resort's budget, financial planning, and revenue management strategies to optimize performance.
- Recruit, train, mentor, and motivate a high-performing team, fostering a positive work environment and promoting professional development.
- Oversee property maintenance, ensuring facilities are well-maintained, safe, and aesthetically pleasing.
- Implement and monitor operational policies and procedures to ensure efficiency and compliance with brand standards and local regulations.
- Analyze market trends, competitor activities, and guest feedback to identify opportunities for improvement and innovation.
- Build and maintain strong relationships with key stakeholders, including owners, investors, suppliers, and local authorities.
- Drive sales and marketing initiatives in collaboration with the marketing team to attract and retain guests.
- Ensure compliance with all health, safety, and environmental regulations.
- Prepare comprehensive reports for ownership on operational performance, financial results, and strategic initiatives.
- Lead sustainability efforts and corporate social responsibility initiatives.
- Champion a culture of continuous improvement and guest-centric service.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree is a plus.
- Minimum of 10-15 years of progressive leadership experience in luxury hotels or resorts, with at least 5 years as a General Manager or a senior executive role.
- Proven track record of successfully managing large-scale hospitality operations and achieving financial targets.
- Exceptional leadership, communication, and interpersonal skills.
- Strong business acumen, financial management capabilities, and strategic planning expertise.
- In-depth knowledge of all hotel operational areas, including F&B, rooms, sales, and marketing.
- Demonstrated ability to inspire and motivate a diverse team.
- Strong problem-solving abilities and decision-making skills.
- Customer-centric mindset with a passion for delivering extraordinary guest experiences.
- Proficiency in hotel management software and MS Office Suite.
- Fluency in English is essential; Arabic is highly desirable.
What Our Client Offers:
- Highly competitive salary package, including performance-based incentives.
- Comprehensive health benefits and executive perks.
- Opportunity to lead a prestigious luxury property.
- Significant autonomy and impact on business direction.
- Professional development and networking opportunities.
- A vibrant and supportive work culture.
If you are a dynamic and results-driven General Manager with a passion for luxury hospitality, we encourage you to apply to lead our client's exceptional resort.
Hospitality & Tourism Manager
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and manage the daily operations of all resort departments, ensuring seamless coordination and efficiency.
- Develop and implement strategies to enhance guest satisfaction, drive repeat business, and achieve financial targets.
- Lead, mentor, and motivate a diverse team of hospitality professionals, fostering a culture of excellence and teamwork.
- Monitor service quality, identify areas for improvement, and implement corrective actions as needed.
- Manage budgets, control expenses, and optimize revenue streams across all operational areas.
- Ensure compliance with all health, safety, hygiene, and local regulatory requirements.
- Handle guest feedback and complaints promptly and professionally, ensuring satisfactory resolutions.
- Develop and maintain strong relationships with vendors, suppliers, and local tourism partners.
- Implement innovative practices and technologies to improve operational efficiency and guest experience.
- Prepare regular performance reports for senior management, outlining key metrics, challenges, and successes.
- Oversee recruitment, training, and performance management of staff.
- Plan and coordinate special events, promotions, and activities to attract and retain guests.
- Monitor market trends and competitor activities to maintain a competitive edge.
Qualifications:
- Bachelor’s degree in Hospitality Management, Tourism, Business Administration, or a related field. Master’s degree is a plus.
- Minimum of 7 years of progressive experience in hospitality management, with at least 3 years in a managerial role within a luxury hotel or resort.
- Proven track record of success in managing diverse teams and achieving operational and financial targets.
- Extensive knowledge of hotel management systems, reservation software, and POS systems.
- Strong financial acumen, including budgeting, forecasting, and revenue management.
- Exceptional leadership, communication, and interpersonal skills.
- Customer-centric approach with a passion for delivering outstanding service.
- Ability to work under pressure, solve problems effectively, and make sound decisions.
- Fluency in English and Arabic is essential.
- Flexibility to work varied shifts, including weekends and holidays, as required by the nature of the business.
What Our Client Offers:
Our client offers an exciting leadership opportunity with a competitive salary, performance-based incentives, and comprehensive benefits. They are committed to fostering a rewarding work environment and provide opportunities for significant career growth within their expanding luxury portfolio. Join a group that defines excellence in hospitality and tourism.
Hospitality Guest Services Agent
Posted 15 days ago
Job Viewed
Job Description
Key Responsibilities:
- Warmly greet and welcome guests upon arrival, performing efficient check-ins and check-outs.
- Handle all guest inquiries, requests, and complaints promptly and professionally, ensuring guest satisfaction.
- Provide detailed information about hotel facilities, services, local attractions, and transportation options.
- Manage reservations, cancellations, and modifications accurately using the hotel's property management system (PMS).
- Process payments, handle cash, and maintain accurate records of transactions.
- Answer incoming calls, direct them appropriately, and take messages when necessary.
- Assist guests with luggage handling, taxi arrangements, and other concierge services.
- Maintain a tidy and organized front desk area.
- Collaborate closely with other departments, including housekeeping, F&B, and maintenance, to ensure seamless service delivery.
- Address guest feedback and resolve issues to the best of your ability, escalating complex matters to management when required.
- Promote hotel amenities and special offers to guests.
- Adhere to all hotel policies and procedures, including safety and security protocols.
- Maintain a professional appearance and demeanor at all times.
- Develop a comprehensive understanding of hotel services and local attractions to provide informed recommendations.
- Contribute to a positive and supportive team environment.
- High school diploma or equivalent; a degree or diploma in Hospitality Management is a significant advantage.
- Minimum of 1-2 years of experience in a guest services or front desk role within the hospitality industry.
- Excellent verbal and written communication skills in English; proficiency in Arabic or other languages is a strong plus.
- Strong interpersonal skills and a genuine desire to assist guests.
- Proficiency in using Property Management Systems (PMS) like Opera, Fidelio, or similar.
- Ability to handle cash and process credit card transactions accurately.
- Strong organizational skills and attention to detail.
- Ability to work flexible shifts, including evenings, weekends, and holidays.
- Calm and professional demeanor, even under pressure.
- Proactive problem-solver with a positive attitude.
- Ability to stand for extended periods.
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Associate Events Coordinator (Hospitality)
Posted 15 days ago
Job Viewed
Job Description
Our client is a prestigious hospitality group renowned for its exquisite venues and exceptional event services. They specialize in hosting a wide array of events, from corporate conferences and grand weddings to intimate social gatherings, consistently delivering memorable experiences for their diverse clientele. With a commitment to creativity, precision, and guest satisfaction, they are seeking a passionate and organized Associate Events Coordinator to join their vibrant team.
Job Summary:
The Associate Events Coordinator will assist the Events Management team in the planning, execution, and successful delivery of various events. This entry-level to mid-level role is perfect for an enthusiastic individual looking to build a career in event management within the luxury hospitality sector. The successful candidate will support client communication, vendor coordination, logistical arrangements, and on-site event execution, ensuring every detail aligns with our client's high standards. You will be instrumental in bringing clients' visions to life.
Key Responsibilities:
- Assist in all stages of event planning, from initial inquiry to post-event follow-up.
- Liaise with clients to understand their event requirements, preferences, and budget, ensuring their vision is clearly communicated to the team.
- Prepare event proposals, contracts, and detailed event orders (BEOs) for internal departments.
- Coordinate with internal departments (e.g., F&B, AV, Housekeeping) to ensure seamless event execution.
- Communicate effectively with external vendors (e.g., florists, decorators, entertainers) to secure services and manage logistics.
- Maintain comprehensive event files, including client communications, vendor agreements, and financial records.
- Assist in managing event budgets, tracking expenses, and processing invoices.
- Conduct site visits with clients and prepare room layouts and seating plans.
- Provide on-site support during events, ensuring smooth operations and addressing any immediate needs or issues.
- Assist in post-event evaluations, gathering feedback, and preparing summary reports.
- Identify opportunities for upselling additional services or amenities to clients.
- Stay updated on event industry trends, venue capabilities, and competitor offerings.
- Ensure all events comply with safety regulations and venue policies.
- Contribute to marketing efforts for event spaces and services as needed.
Qualifications:
- Bachelor's degree in Hospitality Management, Event Management, Marketing, or a related field.
- 1-3 years of experience in event coordination, hospitality, or a related customer service role. Internships in event management are highly valued.
- Exceptional organizational skills and attention to detail.
- Strong communication and interpersonal skills, with a customer-centric approach.
- Ability to work effectively under pressure and manage multiple projects simultaneously.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and event management software is a plus.
- Creative thinking and problem-solving abilities.
- Flexibility to work evenings, weekends, and holidays as required by event schedules.
- A passion for hospitality and delivering exceptional guest experiences.
- Must be based in Janabiyah, Northern, BH , or willing to commute/relocate.
What We Offer:
Our client offers a vibrant and supportive work environment, hands-on experience with diverse events, and opportunities for career advancement within a leading hospitality group. They provide a competitive salary and benefits.
Application Process:
Please submit your resume and a cover letter outlining your interest in event coordination and any relevant experience. We are excited to see how you can contribute to our team.
Intermediate Interior Designer - Hospitality
Posted today
Job Viewed
Job Description
- Boutique design haus
- Multinational office
Our Client is a fantastic Boutique Interior Design Firm, working on many prestigious projects across the GCC. Their work is some of the most beautiful and stylish in the industry, bringing beauty to any space they design. They focus mainly on Hospitality works such as **Hotels** **and **F&B**.
**Requirements**:
- Degree in Interior Architecture or Architecture.
- 4-5 Years of experience in Interior Design.
- Experience in Hotels and F+B are a must.
- Can work concept to delivery.
- Strong communicator and presenter.
- Experience liaising with consultants and contractors.
- Creative and innovative designer.
- Software fluency in 3D Studio Max, Sketchup, Photoshop, Illustrator.
- 3D modelling capabilities
If you are looking to relocate or based in the Bahrain with the right skill set, please APPLY NOW.
redfish solutions* promotes a culture where diversity is welcomed and celebrated. We embrace differences, whether they be social backgrounds, ethnicity, disability, gender, age, religion, sexuality and any other protected characteristic. We have an inclusive recruitment philosophy and will endeavour to support those applicants who may need adjustments in order to take part in the recruitment process. Call us on
+44 (0)
* if you require additional assistance.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
RT128
Maintenance Manager - Hospitality Background
Posted today
Job Viewed
Job Description
- Ensure the smooth functioning of all building systems (HVAC, electrical, plumbing) through
preventative maintenance and prompt response to repair requests.
- Responsible for enforcing building cleanliness standards, conservation practices, and take
preventative/corrective measures to maintain a safe, clean, sanitary, healthy, presentable,
professional atmosphere, free of dust, clutter and trash in all working facilities and areas.
- Inspects facilities for safety, security, and maintenance problems; makes recommendations on
replacement versus repair, necessity of upgrading facilities and cost of such equipment and
supplies; identify and eliminate safety hazards; assist with the regulation of medical waste and
hazardous material disposal.
- Provide leadership, direction and support for the Maintenance, Security, and Cleaner staff.
- Set standards and ensure quality control.
- Set annual calendar for Planned, Preventive Maintenance (PPM) activities.
- Oversee janitorial services and ensure a clean, safe, and professional work environment for all
occupants. This may include defining cleaning protocols, scheduling deep cleaning projects, and
conducting quality checks.
- Encourage professional development of staff through training, goal setting and performance
reviews.
- Assist staff in setting appropriate goals and provides support for their attainment.
- Responsible for purchasing and inventory of equipment and supplies for custodial, grounds and
maintenance areas.
- Maintain adequate inventory of all necessary supplies and parts.
- Evaluate security policy on a continuing basis and recommend changes as needed.
- Actively participate in the safety and emergency operations including planning and drills.
- Regularly inspect all work areas to ensure that no safety hazards exist.
- Prepare a Crisis Management Plan Project Administration
- Develop and control the operating budgets.
- Inspects work orders to ensure that labor and material are charged properly.
- Supervise staff, including but not limited to their training, professional development, discipline
and evaluation.
QUALIFICATION:
- Demonstrated supervisory and leadership skills.
- Ability to negotiate and communicate with various outside contractors and vendors.
- Expertise in administration, budgeting, scheduling, management, MEP, Inventory & Purchasing,
supervision, security and general services.
- Strong verbal, written and interpersonal communication skills.
- Proficient computer skills
- Must be able to create a scope of work.
- Must have valid driver’s license and must be available on-call for reporting to work during
emergency closures