200 Hotel Administration jobs in Bahrain
Senior Guest Services Manager
Posted today
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Director of Guest Services
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Director of Guest Services
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Key responsibilities:
- Oversee all aspects of guest services operations, including check-in/check-out, concierge, bell services, and guest relations.
- Develop and implement service standards and training programs to ensure consistently high levels of guest satisfaction.
- Manage the department budget and control expenses effectively.
- Handle guest complaints and service recovery issues with professionalism and efficiency.
- Monitor guest feedback and implement strategies to enhance the overall guest experience.
- Collaborate with other departments (e.g., Housekeeping, Food & Beverage, Sales) to ensure seamless guest service delivery.
- Recruit, train, motivate, and manage the performance of the guest services team.
- Ensure efficient room allocation and occupancy management in coordination with the Reservations department.
- Implement and maintain high standards of safety and security within the guest service areas.
- Stay updated on industry best practices and emerging trends in hospitality management.
- Act as a brand ambassador for the resort, representing its values and service ethos.
Guest Services Executive – Front Office – Jumeirah Gulf of Bahrain
Posted 3 days ago
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Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.
About Jumeirah Gulf Of Bahrain
Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.
About The Job
An exciting opportunity has arisen for a Guest Services Executive – Front Office to join Jumeirah Gulf of Bahrain.
The Main Duties And Responsibilities Of This Role Include
- Efficiently handle guest check-ins and check-outs, ensuring a smooth, accurate, and welcoming experience.
- Process guest payments, manage billing inquiries, and handle cash and credit transactions securely and accurately.
- Allocate rooms based on guest preferences and availability, ensuring special requests are accommodated.
- Assist with reservation modifications, cancellations, and confirmations in line with hotel policies and procedures.
- Handle and resolve guest complaints with a professional, solutions-oriented approach, escalating when necessary.
- Promote hotel services and amenities during guest interactions, identifying opportunities to enhance their stay through upselling.
The ideal candidate for this position will have the following experience and qualifications:
- Previous Experience or internships in Front Office department preferable
- Good knowledge of Opera PMS
- Intermediate computer skills (Microsoft Office)
- A minimum of 1–2-year work experience for a luxury hotel.
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive tax-free salary and incentive structure
Bahrain-Manama
Job
Front Office
Organization
MEASA Region (Main)
Job Posting
Jul 24, 2025, 6:41:36 PM #J-18808-Ljbffr
Hotel Operations Manager
Posted today
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Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, ensuring seamless service delivery and guest satisfaction.
- Manage and motivate the hotel staff, providing training, performance evaluations, and fostering a positive work environment.
- Develop and implement operational procedures to enhance efficiency and guest service quality.
- Monitor and manage departmental budgets, controlling costs while maximizing revenue.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints and inquiries promptly and professionally, resolving issues to ensure guest satisfaction.
- Collaborate with the General Manager and other department heads to achieve strategic objectives.
- Maintain the physical condition of the hotel, coordinating with maintenance for timely repairs and upkeep.
- Implement and oversee quality control measures across all operational areas.
- Analyze operational data and prepare reports to identify areas for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of successfully managing multiple hotel departments.
- Excellent knowledge of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Strong leadership, communication, and problem-solving skills.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays.
- A passion for delivering exceptional customer service.
Hotel Operations Manager
Posted today
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We require a Bachelor's degree in Hospitality Management, Business Administration, or a related field, and a minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a management role. Proven experience in managing multiple hotel departments and a strong understanding of hotel financial statements and P&L management are essential. Excellent leadership, communication, problem-solving, and decision-making skills are required. A passion for delivering outstanding guest service and a proactive approach to identifying and resolving operational challenges are crucial. Experience with luxury hotel brands is highly desirable. This position offers a competitive salary, comprehensive benefits, and the opportunity to advance your career within a globally recognized hospitality group. Be a leader in delivering world-class guest experiences.
Hotel Operations Manager
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Hotel Operations Manager
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Responsibilities:
- Oversee and manage all hotel operations, ensuring seamless service delivery and guest satisfaction.
- Lead, train, and motivate department heads and staff to achieve service excellence.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Manage departmental budgets, control costs, and ensure profitability targets are met.
- Ensure compliance with all health, safety, and hygiene standards.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner.
- Monitor inventory levels and manage procurement for operational supplies.
- Collaborate with the General Manager on strategic planning and business development.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Implement quality control measures across all operational areas.
- Oversee maintenance and upkeep of hotel facilities and equipment.
- Stay updated on industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hotel operations, with at least 3 years in a management or supervisory role.
- Proven track record of successfully managing hotel operations and driving guest satisfaction.
- Strong knowledge of hotel operations, including F&B, housekeeping, front office, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software.
- Strong financial acumen and experience with budgeting and cost control.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- A passion for delivering exceptional customer service.
- Flexibility to work varied shifts, including weekends and holidays.
This is an excellent opportunity for a seasoned hospitality professional to join a reputable establishment and make a significant impact.
Hotel Operations Manager
Posted today
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Key Responsibilities:
- Oversee and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Ensure adherence to all hotel policies, procedures, and service standards.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Recruit, train, motivate, and manage the performance of hotel staff.
- Conduct regular staff meetings and performance reviews.
- Monitor and analyze operational performance metrics, implementing corrective actions as needed.
- Ensure compliance with health, safety, and hygiene regulations.
- Develop and maintain strong relationships with guests, suppliers, and local community stakeholders.
- Oversee the implementation of new initiatives and operational improvements.
- Act as a point of contact for guest concerns and ensure swift resolution.
- Maintain brand standards and uphold the hotel's reputation.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, with a proven track record of success.
- In-depth knowledge of all hotel operational areas.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to manage budgets and financial performance.
- Commitment to delivering exceptional guest service.
- Fluency in English is required; knowledge of Arabic or other languages is a significant advantage.
- Experience working in the GCC hospitality market is preferred.
Hotel Operations Director
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