200 Hotel Administration jobs in Bahrain
Senior Guest Services Manager
21080 Durrat Al Bahrain
BHD2500 month
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We are seeking a highly experienced and motivated Senior Guest Services Manager to oversee all aspects of guest relations and hospitality operations for a premier hotel located in Jidhafs, Capital, BH . This pivotal role requires a leader with a proven track record in delivering exceptional guest experiences, managing a diverse team, and implementing strategic initiatives to enhance customer satisfaction and loyalty. The ideal candidate will be responsible for maintaining the highest standards of service excellence across all departments, including front desk operations, concierge services, housekeeping, and food and beverage. Key responsibilities include developing and implementing service standards, training and mentoring staff, handling guest feedback and complaints with professionalism and efficiency, and collaborating with other departments to ensure seamless operations. You will also be instrumental in creating personalized guest experiences, managing budgets for guest services, and identifying opportunities for service improvement and revenue generation. A strong understanding of luxury hospitality trends and best practices is essential. The successful applicant will possess outstanding interpersonal and communication skills, a keen eye for detail, and the ability to work under pressure in a fast-paced environment. A bachelor's degree in Hospitality Management or a related field is preferred, along with a minimum of 5 years of progressive experience in guest services management within the hospitality industry. Fluency in English and Arabic is highly advantageous. This is a fantastic opportunity to join a dynamic team and contribute to the success of a leading establishment in the region.
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0
Director of Guest Services
00275 Tubli, Central
BHD70000 Annually
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Our client, a renowned luxury hotel, is seeking an experienced and charismatic Director of Guest Services to manage all front-of-house operations and ensure an unparalleled guest experience in Budaiya, Northern, BH . This senior role is responsible for overseeing the Front Desk, Concierge, Bell Desk, and Guest Relations teams, ensuring that every guest interaction is seamless, personalized, and exceeds expectations. You will be instrumental in developing and implementing service standards, training staff to deliver exceptional customer care, and resolving guest issues with professionalism and efficiency. The ideal candidate will possess a deep understanding of luxury hospitality, a passion for service excellence, and the ability to anticipate and respond to the diverse needs of international clientele. Key responsibilities include managing daily operations, developing and executing guest loyalty programs, monitoring guest feedback, and implementing strategies to enhance guest satisfaction and repeat business. You will also collaborate with other departments to ensure a cohesive and high-quality guest experience throughout the property. Strong leadership, interpersonal, and problem-solving skills are essential. Qualifications must include a Bachelor's degree in Hospitality Management or a related field, or equivalent experience, along with a minimum of 7 years of progressive experience in front office management or guest relations, with at least 3 years in a managerial capacity. Fluency in multiple languages and experience with hotel management systems are highly desirable. We are looking for a dedicated and service-oriented professional to uphold the highest standards of hospitality in Budaiya, Northern, BH .
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1
Director of Guest Services
90001 BH Zallaq, Southern
BHD75000 Annually
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Our client, a premier luxury resort, is seeking a dynamic and results-oriented Director of Guest Services to lead their front-of-house operations in **Zallaq, Southern, BH**. This senior management position is responsible for ensuring exceptional guest experiences from arrival to departure, upholding the highest standards of service excellence. You will oversee the front desk, concierge, bell staff, and guest relations teams, driving operational efficiency and fostering a culture of personalized service.
Key responsibilities:
Key responsibilities:
- Oversee all aspects of guest services operations, including check-in/check-out, concierge, bell services, and guest relations.
- Develop and implement service standards and training programs to ensure consistently high levels of guest satisfaction.
- Manage the department budget and control expenses effectively.
- Handle guest complaints and service recovery issues with professionalism and efficiency.
- Monitor guest feedback and implement strategies to enhance the overall guest experience.
- Collaborate with other departments (e.g., Housekeeping, Food & Beverage, Sales) to ensure seamless guest service delivery.
- Recruit, train, motivate, and manage the performance of the guest services team.
- Ensure efficient room allocation and occupancy management in coordination with the Reservations department.
- Implement and maintain high standards of safety and security within the guest service areas.
- Stay updated on industry best practices and emerging trends in hospitality management.
- Act as a brand ambassador for the resort, representing its values and service ethos.
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2
Guest Services Executive – Front Office – Jumeirah Gulf of Bahrain
Manama, Capital
RESO
Posted 3 days ago
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About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.
About Jumeirah Gulf Of Bahrain
Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.
About The Job
An exciting opportunity has arisen for a Guest Services Executive – Front Office to join Jumeirah Gulf of Bahrain.
The Main Duties And Responsibilities Of This Role Include
The ideal candidate for this position will have the following experience and qualifications:
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
Bahrain-Manama
Job
Front Office
Organization
MEASA Region (Main)
Job Posting
Jul 24, 2025, 6:41:36 PM #J-18808-Ljbffr
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travelers.
About Jumeirah Gulf Of Bahrain
Located on the pristine beaches of Bahrain’s West Coast, the resort features stunning ocean views, verdant greenery, and meandering waterways with modern, spacious rooms and suites as well as an exclusive Gulf Summer House, located directly on the beach. Guests can enjoy a variety of water sports activities, the resort’s five pools, and book treatments at Jumeirah’s signature Talise Spa.
About The Job
An exciting opportunity has arisen for a Guest Services Executive – Front Office to join Jumeirah Gulf of Bahrain.
The Main Duties And Responsibilities Of This Role Include
- Efficiently handle guest check-ins and check-outs, ensuring a smooth, accurate, and welcoming experience.
- Process guest payments, manage billing inquiries, and handle cash and credit transactions securely and accurately.
- Allocate rooms based on guest preferences and availability, ensuring special requests are accommodated.
- Assist with reservation modifications, cancellations, and confirmations in line with hotel policies and procedures.
- Handle and resolve guest complaints with a professional, solutions-oriented approach, escalating when necessary.
- Promote hotel services and amenities during guest interactions, identifying opportunities to enhance their stay through upselling.
The ideal candidate for this position will have the following experience and qualifications:
- Previous Experience or internships in Front Office department preferable
- Good knowledge of Opera PMS
- Intermediate computer skills (Microsoft Office)
- A minimum of 1–2-year work experience for a luxury hotel.
At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
Benefits Include
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Locally competitive tax-free salary and incentive structure
Bahrain-Manama
Job
Front Office
Organization
MEASA Region (Main)
Job Posting
Jul 24, 2025, 6:41:36 PM #J-18808-Ljbffr
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3
Hotel Operations Manager
204 Sidon
BHD55000 Annually
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Our client, a luxury boutique hotel, is actively seeking an experienced and dynamic Hotel Operations Manager to oversee all daily operations in Hidd, Muharraq, BH . This critical role ensures the delivery of exceptional guest experiences and the smooth running of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. The ideal candidate will possess strong leadership skills, a passion for hospitality, and a comprehensive understanding of hotel management principles. You will be responsible for staff training and development, budget management, operational efficiency, and maintaining the highest standards of service quality.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, ensuring seamless service delivery and guest satisfaction.
- Manage and motivate the hotel staff, providing training, performance evaluations, and fostering a positive work environment.
- Develop and implement operational procedures to enhance efficiency and guest service quality.
- Monitor and manage departmental budgets, controlling costs while maximizing revenue.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints and inquiries promptly and professionally, resolving issues to ensure guest satisfaction.
- Collaborate with the General Manager and other department heads to achieve strategic objectives.
- Maintain the physical condition of the hotel, coordinating with maintenance for timely repairs and upkeep.
- Implement and oversee quality control measures across all operational areas.
- Analyze operational data and prepare reports to identify areas for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of successfully managing multiple hotel departments.
- Excellent knowledge of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Strong leadership, communication, and problem-solving skills.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Ability to work flexible hours, including nights, weekends, and holidays.
- A passion for delivering exceptional customer service.
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4
Hotel Operations Manager
32502 Al Hidd
BHD78000 Annually
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Our client, a prestigious hotel known for its luxurious accommodations and exceptional guest service, is seeking an experienced and dynamic Hotel Operations Manager to oversee all day-to-day operations in **Sitra, Capital, BH**. This is a critical role focused on ensuring operational efficiency, maximizing guest satisfaction, and driving revenue growth. The Hotel Operations Manager will be responsible for managing and coordinating the activities of various departments, including Front Office, Housekeeping, Food & Beverage, and Engineering, to ensure seamless service delivery. You will develop and implement operational policies and procedures, set service standards, and monitor performance against key metrics. Key responsibilities include managing departmental budgets, controlling costs, optimizing staffing levels, and ensuring compliance with health, safety, and hygiene regulations. You will also play a key role in staff training and development, fostering a positive work environment, and resolving guest complaints to ensure a superior guest experience. The ideal candidate will possess a strong understanding of hotel management software and systems.
We require a Bachelor's degree in Hospitality Management, Business Administration, or a related field, and a minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a management role. Proven experience in managing multiple hotel departments and a strong understanding of hotel financial statements and P&L management are essential. Excellent leadership, communication, problem-solving, and decision-making skills are required. A passion for delivering outstanding guest service and a proactive approach to identifying and resolving operational challenges are crucial. Experience with luxury hotel brands is highly desirable. This position offers a competitive salary, comprehensive benefits, and the opportunity to advance your career within a globally recognized hospitality group. Be a leader in delivering world-class guest experiences.
We require a Bachelor's degree in Hospitality Management, Business Administration, or a related field, and a minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a management role. Proven experience in managing multiple hotel departments and a strong understanding of hotel financial statements and P&L management are essential. Excellent leadership, communication, problem-solving, and decision-making skills are required. A passion for delivering outstanding guest service and a proactive approach to identifying and resolving operational challenges are crucial. Experience with luxury hotel brands is highly desirable. This position offers a competitive salary, comprehensive benefits, and the opportunity to advance your career within a globally recognized hospitality group. Be a leader in delivering world-class guest experiences.
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5
Hotel Operations Manager
88888 Amwaj Islands
BHD60000 Annually
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Our client, a luxury boutique hotel, is looking for a dynamic and experienced Hotel Operations Manager to oversee all daily operations in **Isa Town, Southern, BH**. This pivotal role is responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all hotel departments. You will manage and coordinate the activities of Front Office, Housekeeping, Food & Beverage, and Maintenance, ensuring seamless guest experiences and optimal staff performance. Key responsibilities include developing and implementing operational policies and procedures, managing departmental budgets, controlling costs, and identifying opportunities for revenue enhancement. The ideal candidate will possess exceptional leadership, communication, and problem-solving skills, with a proven ability to motivate and develop a diverse team. A strong understanding of hotel management systems, budgeting, and financial reporting is essential. You will also be responsible for ensuring compliance with all health, safety, and licensing regulations. Guest satisfaction is paramount, and you will be expected to proactively address guest feedback and resolve any issues promptly and professionally. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 5-7 years of progressive experience in hotel operations, with at least 3 years in a supervisory or management role, is required. Previous experience in a luxury hotel environment is a significant advantage. This is an excellent opportunity to join a renowned establishment and contribute to its continued success by delivering exceptional service and operational excellence.
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6
Hotel Operations Manager
10001 Zinj, Capital
BHD6500 Annually
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Our client, a prestigious hotel in the heart of **Tubli, Capital, BH**, is seeking a dynamic and experienced Hotel Operations Manager to oversee all day-to-day operations. This senior role demands exceptional leadership, a passion for guest service, and a comprehensive understanding of the hospitality industry. You will be responsible for ensuring the highest standards of service delivery across all departments, including F&B, housekeeping, front desk, and maintenance, while driving operational efficiency and profitability. The ideal candidate is a highly organized and proactive individual with a proven ability to manage diverse teams and optimize guest experiences.
Responsibilities:
Qualifications:
This is an excellent opportunity for a seasoned hospitality professional to join a reputable establishment and make a significant impact.
Responsibilities:
- Oversee and manage all hotel operations, ensuring seamless service delivery and guest satisfaction.
- Lead, train, and motivate department heads and staff to achieve service excellence.
- Develop and implement operational policies and procedures to enhance efficiency and guest experience.
- Manage departmental budgets, control costs, and ensure profitability targets are met.
- Ensure compliance with all health, safety, and hygiene standards.
- Handle guest inquiries, complaints, and feedback in a professional and timely manner.
- Monitor inventory levels and manage procurement for operational supplies.
- Collaborate with the General Manager on strategic planning and business development.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Implement quality control measures across all operational areas.
- Oversee maintenance and upkeep of hotel facilities and equipment.
- Stay updated on industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of experience in hotel operations, with at least 3 years in a management or supervisory role.
- Proven track record of successfully managing hotel operations and driving guest satisfaction.
- Strong knowledge of hotel operations, including F&B, housekeeping, front office, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software.
- Strong financial acumen and experience with budgeting and cost control.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- A passion for delivering exceptional customer service.
- Flexibility to work varied shifts, including weekends and holidays.
This is an excellent opportunity for a seasoned hospitality professional to join a reputable establishment and make a significant impact.
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7
Hotel Operations Manager
00235 Sidon
BHD70000 Annually
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Posted today
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Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to lead their property in Hidd, Muharraq, BH . This key role is responsible for overseeing all daily hotel operations, ensuring the highest standards of guest service, operational efficiency, and profitability. The ideal candidate will possess strong leadership skills, a comprehensive understanding of hotel management, and a passion for delivering exceptional guest experiences.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Concierge.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Ensure adherence to all hotel policies, procedures, and service standards.
- Manage departmental budgets, control costs, and optimize revenue generation.
- Recruit, train, motivate, and manage the performance of hotel staff.
- Conduct regular staff meetings and performance reviews.
- Monitor and analyze operational performance metrics, implementing corrective actions as needed.
- Ensure compliance with health, safety, and hygiene regulations.
- Develop and maintain strong relationships with guests, suppliers, and local community stakeholders.
- Oversee the implementation of new initiatives and operational improvements.
- Act as a point of contact for guest concerns and ensure swift resolution.
- Maintain brand standards and uphold the hotel's reputation.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management, with a proven track record of success.
- In-depth knowledge of all hotel operational areas.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to manage budgets and financial performance.
- Commitment to delivering exceptional guest service.
- Fluency in English is required; knowledge of Arabic or other languages is a significant advantage.
- Experience working in the GCC hospitality market is preferred.
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8
Hotel Operations Director
1060 Saar, Northern
BHD90000 Annually
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Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Director to manage and optimize the operations of their flagship property in Saar, Northern, BH . This senior leadership role demands a strategic vision for excellence in guest service, operational efficiency, and profitability. You will oversee all hotel departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and high standards of service delivery. Key responsibilities include developing and implementing operational strategies, setting performance goals for department heads, and monitoring financial performance to achieve revenue and profitability targets. The Hotel Operations Director will be responsible for recruiting, training, and motivating hotel staff, fostering a positive and productive work environment. You will also ensure compliance with all health, safety, and hygiene regulations, and uphold the brand's reputation for quality and guest satisfaction. Experience in managing large, diverse teams and a deep understanding of hotel management systems are essential. This role involves close collaboration with the General Manager and other stakeholders to drive business growth and enhance the guest experience. The ideal candidate will have a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or relevant professional certifications are a plus. A minimum of 8 years of progressive experience in hotel operations management, with at least 5 years in a senior leadership role, is required. Exceptional leadership, communication, financial acumen, and problem-solving skills are critical. This is a premier opportunity to lead a successful hotel and contribute to the growth of a renowned hospitality brand.
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