111 Hotel Chains jobs in Bahrain
Remote Head of Guest Services
722 Tubli
BHD80000 Annually
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Our client is seeking an exceptional and service-oriented Remote Head of Guest Services to elevate the customer experience for our hospitality operations. This is a fully remote position, requiring a leader with a deep understanding of hospitality standards and a passion for exceeding guest expectations. You will be responsible for developing and implementing strategies to enhance guest satisfaction across all touchpoints, from booking to post-stay feedback. Your role will involve training and managing a remote team of guest service representatives, setting service standards, and ensuring consistent delivery of high-quality service. You will also handle escalated guest issues, identify opportunities for service improvement, and analyze guest feedback to drive operational enhancements. A key part of this role is leveraging technology and digital platforms to deliver a seamless and personalized guest experience. The ideal candidate possesses outstanding interpersonal and communication skills, strong leadership capabilities, and a proven ability to motivate and inspire teams in a remote setting. Experience in customer service management within the hospitality or travel industry is essential. This role offers a unique opportunity to shape and define the guest experience for a growing brand, all while working from the convenience of your own location.
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0
Hotel Operations Manager
101 Shahrakan
BHD55000 Annually
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Our client, a prestigious hotel in the heart of Manama, Capital, BH , is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day functions of the property. This is a hands-on leadership role responsible for ensuring exceptional guest experiences and maintaining the highest standards of service across all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Banqueting.
The successful candidate will be responsible for managing departmental budgets, controlling costs, and optimizing operational efficiency to maximize profitability. You will lead, motivate, and develop a diverse team of hospitality professionals, fostering a positive and collaborative work environment. Key responsibilities include developing and implementing operational policies and procedures, ensuring compliance with all health, safety, and hygiene regulations, and proactively addressing guest feedback to resolve issues and enhance satisfaction.
This role requires a strategic thinker with a deep understanding of the hospitality industry. You will work closely with the General Manager and other department heads to develop and execute strategic plans that align with the hotel's overall vision and objectives. Experience in managing large-scale events and conferences, as well as a proven ability to drive revenue growth through effective upselling and service excellence, is essential.
The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a passion for delivering outstanding customer service. A minimum of 7 years of progressive experience in hotel management, with at least 3 years in an operations management capacity, is required. Fluency in English is essential, and knowledge of Arabic is a plus. This is an excellent opportunity for a seasoned hospitality professional to make a significant impact in a leading establishment.
Key Responsibilities:
The successful candidate will be responsible for managing departmental budgets, controlling costs, and optimizing operational efficiency to maximize profitability. You will lead, motivate, and develop a diverse team of hospitality professionals, fostering a positive and collaborative work environment. Key responsibilities include developing and implementing operational policies and procedures, ensuring compliance with all health, safety, and hygiene regulations, and proactively addressing guest feedback to resolve issues and enhance satisfaction.
This role requires a strategic thinker with a deep understanding of the hospitality industry. You will work closely with the General Manager and other department heads to develop and execute strategic plans that align with the hotel's overall vision and objectives. Experience in managing large-scale events and conferences, as well as a proven ability to drive revenue growth through effective upselling and service excellence, is essential.
The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a passion for delivering outstanding customer service. A minimum of 7 years of progressive experience in hotel management, with at least 3 years in an operations management capacity, is required. Fluency in English is essential, and knowledge of Arabic is a plus. This is an excellent opportunity for a seasoned hospitality professional to make a significant impact in a leading establishment.
Key Responsibilities:
- Oversee and manage daily hotel operations across all departments.
- Ensure consistent delivery of high-quality guest services and experiences.
- Manage departmental budgets, control expenses, and drive operational efficiency.
- Lead, train, and motivate a team of hospitality professionals.
- Develop and implement standard operating procedures (SOPs).
- Ensure compliance with all health, safety, and regulatory standards.
- Handle guest complaints and resolve service issues effectively.
- Collaborate with marketing and sales teams to drive occupancy and revenue.
- Minimum 7 years of experience in hotel management, with at least 3 years in operations management.
- Proven track record of successful hotel operations and P&L management.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, industry trends, and best practices.
- Experience in event management and F&B operations is a strong asset.
- Bachelor's degree in Hospitality Management or a related field.
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1
Hotel Operations Manager
54321 Northern, Northern
BHD65000 Annually
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Our client, a prestigious hotel group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their premier property in **Shakhura, Northern, BH**. The successful candidate will be responsible for ensuring exceptional guest experiences, efficient departmental management, and adherence to the highest standards of service and quality. This role requires a comprehensive understanding of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. You will lead and motivate a diverse team of hospitality professionals, fostering a culture of excellence, teamwork, and guest satisfaction. The ideal candidate possesses strong leadership, problem-solving, and communication skills, with a proven track record in hotel management. We are looking for a hands-on leader who can manage resources effectively, optimize operational performance, and contribute to the profitability of the hotel. This position demands a commitment to continuous improvement and a passion for delivering unparalleled hospitality.
Key Responsibilities:
Qualifications:
This is an exciting opportunity to join a renowned hotel group and lead operations at a flagship property. Our client offers a competitive salary, comprehensive benefits, and opportunities for career advancement within the hospitality industry.
Key Responsibilities:
- Oversee the daily operations of all hotel departments, ensuring smooth and efficient service delivery.
- Manage departmental budgets, controlling costs and maximizing revenue opportunities.
- Ensure exceptional guest satisfaction by maintaining high standards of service and addressing guest concerns promptly.
- Lead, train, and motivate hotel staff, fostering a positive and productive work environment.
- Implement and enforce hotel policies, procedures, and standards.
- Conduct regular inspections of hotel facilities to ensure cleanliness, safety, and proper maintenance.
- Collaborate with department heads to develop and implement operational strategies.
- Monitor key performance indicators (KPIs) related to guest satisfaction, occupancy rates, and revenue.
- Ensure compliance with all health, safety, and legal regulations.
- Manage inventory and procurement of supplies for various departments.
- Develop and implement staff training programs to enhance service quality and operational efficiency.
- Contribute to the overall strategic planning and success of the hotel.
- Handle escalated guest complaints and resolve issues effectively.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Excellent leadership, team management, and interpersonal skills.
- Exceptional communication, problem-solving, and decision-making abilities.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Knowledge of budgeting, financial management, and revenue optimization strategies.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for hospitality and a commitment to delivering outstanding guest service.
- Experience in the luxury hotel segment is a plus.
This is an exciting opportunity to join a renowned hotel group and lead operations at a flagship property. Our client offers a competitive salary, comprehensive benefits, and opportunities for career advancement within the hospitality industry.
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2
Hotel Operations Manager
430 Tubli
BHD70000 Annually
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Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of their esteemed establishment in Isa Town, Southern, BH . This role is critical in ensuring exceptional guest experiences, operational efficiency, and profitability. You will manage various departments, including front desk, housekeeping, food and beverage, and maintenance, leading teams to achieve service excellence.
Responsibilities:
Responsibilities:
- Manage and direct all hotel operational departments to ensure smooth and efficient service delivery.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Oversee budgeting, cost control, and financial performance of the hotel operations.
- Ensure compliance with all health, safety, and sanitation regulations.
- Recruit, train, motivate, and manage hotel staff, fostering a positive and productive work environment.
- Monitor service standards across all departments, conducting regular quality checks and implementing improvements.
- Manage inventory and procurement for operational supplies and services.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with the sales and marketing teams to drive revenue and occupancy.
- Develop and implement standard operating procedures (SOPs) for all operational functions.
- Conduct regular operational meetings with department heads.
- Analyze operational data and market trends to identify opportunities for growth and efficiency.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of successfully managing multiple hotel departments.
- Strong leadership, team management, and problem-solving skills.
- Excellent understanding of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Financial acumen with experience in budgeting and cost control.
- Exceptional customer service and interpersonal skills.
- Proficiency in hotel management software and MS Office Suite.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Strong communication and presentation skills.
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3
Hotel Operations Manager
45678 Riffa, Southern
BHD55000 Annually
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Our client, a prestigious establishment within the Hospitality & Tourism sector, is seeking a dynamic and experienced Hotel Operations Manager. This role involves overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences and maximizing operational efficiency. The ideal candidate will possess strong leadership skills, a keen eye for detail, and a passion for service excellence. Responsibilities include managing all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, to ensure seamless coordination and high standards of service delivery. You will be responsible for staff recruitment, training, scheduling, and performance management, fostering a positive and productive work environment. Budget management, financial forecasting, and cost control are critical aspects of this role, requiring meticulous attention to financial performance. Ensuring compliance with health, safety, and hygiene regulations is paramount. Developing and implementing strategies to enhance guest satisfaction, handle complaints effectively, and build guest loyalty will be key. You will also collaborate with the Sales and Marketing teams to drive revenue and occupancy rates. A minimum of 5 years of progressive experience in hotel management is required, with at least 2 years in a managerial role. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. Excellent communication, interpersonal, and problem-solving skills are essential. Proficiency in hotel management software and systems is expected. This is a hybrid role, requiring presence in the office/hotel premises for key operational duties and meetings, with the flexibility for remote work on specific tasks as agreed upon. If you are a dedicated hospitality professional with a proven ability to lead and inspire teams, we encourage you to apply for this exciting opportunity in Riffa, Southern, BH .
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4
Hotel Operations Manager
00280 Southern, Southern
BHD60000 Annually
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Our client, a prominent hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of their esteemed establishment in Nuwaidrat, Southern, BH . This role is critical for ensuring the delivery of exceptional guest experiences, operational efficiency, and profitability. The ideal candidate will possess a strong understanding of all hotel departments, including front office, housekeeping, food and beverage, and maintenance. You will be responsible for leading and motivating your teams, managing budgets, implementing service standards, and ensuring compliance with health and safety regulations. Key responsibilities include:
- Directing and overseeing the daily operations of all hotel departments to ensure high standards of service and guest satisfaction.
- Developing and implementing operational strategies to enhance efficiency, productivity, and profitability.
- Managing departmental budgets, controlling costs, and maximizing revenue.
- Ensuring consistent adherence to service standards and guest service protocols.
- Leading, training, and motivating a diverse team of hotel staff, fostering a positive work environment.
- Conducting regular staff performance reviews and identifying training needs.
- Overseeing inventory management and procurement for operational supplies.
- Ensuring compliance with all health, safety, and hygiene regulations.
- Handling guest feedback and resolving complaints promptly and professionally.
- Collaborating with sales and marketing teams to drive occupancy and revenue.
- Implementing and monitoring quality assurance programs.
- Representing the hotel in community events and maintaining positive local relations.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 3 years in an operations management role.
- Proven track record of successfully managing hotel operations and driving guest satisfaction.
- Strong leadership, communication, and interpersonal skills.
- Excellent financial acumen and experience with budgeting and cost control.
- In-depth knowledge of hotel operations software and systems.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Passion for hospitality and commitment to delivering exceptional service.
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5
Hotel Operations Manager
678 Zallaq, Southern
BHD65000 Annually
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Our client, a prestigious hospitality group, is looking for an experienced and dynamic Hotel Operations Manager to join their flagship property in **Zallaq, Southern, BH**. This on-site position requires a hands-on leader with a passion for delivering exceptional guest experiences and driving operational excellence. You will oversee the day-to-day operations of various hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery and guest satisfaction. Key responsibilities include managing staff performance, developing training programs, implementing and enforcing service standards, and ensuring compliance with health and safety regulations. You will be instrumental in managing operational budgets, controlling costs, and maximizing revenue. Excellent interpersonal and communication skills are essential for building strong relationships with guests, staff, and vendors. A proven track record in hotel management, with at least 5 years of progressive experience, is required. A degree in Hospitality Management, Business Administration, or a related field is preferred. The ability to motivate and lead a diverse team, resolve guest issues effectively, and adapt to the demands of a fast-paced environment is crucial. Knowledge of hotel management software systems and experience with revenue management strategies are advantageous. This is an excellent opportunity for a dedicated hospitality professional to advance their career and contribute to the success of a renowned establishment. You will be part of a team committed to maintaining the highest standards of service and hospitality.
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6
Hotel Operations Manager
BH-222 Hamad Town, Northern
BHD70000 Annually
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Our client, a prestigious hospitality group, is looking for a seasoned Hotel Operations Manager to oversee the day-to-day management of their flagship property located in Hamad Town, Northern, BH . This critical role demands exceptional leadership skills to ensure seamless operations across all departments, including front office, housekeeping, food and beverage, and maintenance. You will be responsible for maintaining the highest standards of guest service, driving operational efficiency, and maximizing profitability. Key duties include managing budgets, controlling costs, implementing operational policies and procedures, and ensuring compliance with all health, safety, and licensing regulations.
The successful candidate will possess a deep understanding of hotel management best practices and a passion for delivering outstanding guest experiences. You will lead and motivate a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement. Responsibilities also encompass staff recruitment, training, and performance management. Developing and executing strategic initiatives to enhance guest satisfaction, increase revenue streams, and optimize operational workflows will be a key focus. Strong financial acumen is required for effective budget management and P&L oversight. The ability to troubleshoot and resolve complex operational challenges effectively and efficiently is essential.
We are seeking a candidate with at least 5 years of progressive experience in hotel management, preferably with a background in luxury or boutique properties. A degree in Hospitality Management, Business Administration, or a related field is highly desirable. Excellent communication, problem-solving, and decision-making skills are crucial. Candidates must be adept at managing multiple priorities in a fast-paced environment and have a strong commitment to service quality. This position requires a hands-on approach and a visible presence on the property to engage with staff and guests.
The successful candidate will possess a deep understanding of hotel management best practices and a passion for delivering outstanding guest experiences. You will lead and motivate a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement. Responsibilities also encompass staff recruitment, training, and performance management. Developing and executing strategic initiatives to enhance guest satisfaction, increase revenue streams, and optimize operational workflows will be a key focus. Strong financial acumen is required for effective budget management and P&L oversight. The ability to troubleshoot and resolve complex operational challenges effectively and efficiently is essential.
We are seeking a candidate with at least 5 years of progressive experience in hotel management, preferably with a background in luxury or boutique properties. A degree in Hospitality Management, Business Administration, or a related field is highly desirable. Excellent communication, problem-solving, and decision-making skills are crucial. Candidates must be adept at managing multiple priorities in a fast-paced environment and have a strong commitment to service quality. This position requires a hands-on approach and a visible presence on the property to engage with staff and guests.
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7
Hotel Operations Manager
30201 Durrat Al Bahrain
BHD75000 Annually
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Our client, a prestigious hospitality group, is seeking an accomplished and strategic Hotel Operations Manager to lead their operations for their properties, all managed remotely. This role is critical for ensuring the highest standards of guest service, operational efficiency, and profitability across our hotel portfolio. You will oversee daily hotel operations, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless execution and adherence to brand standards. The ideal candidate will possess extensive experience in hotel management, a strong understanding of hospitality best practices, and exceptional leadership and communication skills. You will be responsible for developing and implementing operational strategies, managing budgets, optimizing resource allocation, and driving revenue growth. This is a fully remote position, requiring you to be a proactive, self-directed leader capable of managing teams and operations from a distance. You will work closely with on-site hotel managers and staff to ensure guest satisfaction and operational excellence. Key responsibilities include developing training programs for staff, managing vendor relationships, ensuring compliance with health and safety regulations, and implementing quality control measures. We are looking for an individual who can inspire and motivate teams, foster a positive work environment, and consistently deliver outstanding guest experiences. Your ability to analyze operational data, identify trends, and implement effective solutions will be crucial. This is an exciting opportunity to contribute to the success of a dynamic hospitality brand from anywhere. You will play a key role in shaping the guest experience and driving the overall success of our hotel operations. We offer a supportive remote work environment that values innovation, teamwork, and professional development.
Responsibilities:
Responsibilities:
- Oversee all day-to-day hotel operations, ensuring smooth and efficient service delivery.
- Develop and implement operational policies and procedures to enhance guest satisfaction and operational efficiency.
- Manage departmental budgets, control expenses, and drive revenue generation initiatives.
- Lead, train, and motivate hotel staff to achieve high performance standards.
- Ensure compliance with all health, safety, and sanitation regulations.
- Monitor guest feedback and implement service recovery strategies as needed.
- Collaborate with sales and marketing teams to support promotional activities.
- Manage relationships with suppliers and vendors, negotiating favorable terms.
- Conduct regular performance reviews and provide constructive feedback to staff.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven track record of success in managing hotel operations and teams.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Excellent leadership, communication, problem-solving, and decision-making skills.
- Proficiency in hotel management software and tools.
- Ability to work effectively in a remote environment and manage distributed teams.
- Strong financial acumen and budget management skills.
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8
Hotel Operations Manager
55521 Jbeil
BHD95000 Annually
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Our client is seeking a dynamic and results-oriented Hotel Operations Manager to lead their hospitality team in **Salmabad, Northern, BH**. This crucial role is responsible for ensuring the seamless and efficient day-to-day operations of the hotel, consistently delivering exceptional guest experiences. You will oversee all departments, including front desk, housekeeping, food and beverage, and maintenance, fostering a collaborative and high-performing work environment. Key responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and optimizing revenue. You will ensure compliance with all health, safety, and sanitation standards, as well as brand standards. Guest satisfaction will be paramount, requiring proactive problem-solving and effective complaint resolution. The Hotel Operations Manager will also be involved in staff recruitment, training, and development, motivating the team to achieve service excellence. Performance monitoring and reporting, alongside the implementation of continuous improvement initiatives, will be essential. The ideal candidate will possess a strong background in hotel management, with a proven track record of success in operations. Excellent leadership, communication, and interpersonal skills are a must. A degree in Hospitality Management or a related field is preferred. This is an exciting opportunity for an experienced hospitality professional to take on a leadership role and contribute significantly to the success of a renowned hotel property.
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