1 241 Hotel Operations jobs in Bahrain
Hotel Operations Manager
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Hotel Operations Manager
Posted today
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Job Description
Responsibilities:
- Oversee the daily operations of all hotel departments.
- Ensure high standards of guest service and satisfaction.
- Manage departmental budgets and control operational costs.
- Develop and implement operational policies and procedures.
- Recruit, train, and supervise hotel staff.
- Monitor staff performance and conduct reviews.
- Resolve guest complaints and ensure timely resolution.
- Maintain compliance with health, safety, and legal regulations.
- Collaborate with department heads to optimize service delivery.
- Contribute to the hotel's overall profitability and success.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Minimum of 5 years of experience in hotel operations management.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hospitality industry best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel property management systems (PMS).
- Knowledge of budgeting, cost control, and revenue management.
- Ability to handle stressful situations and resolve conflicts effectively.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee all hotel operations, ensuring smooth and efficient functioning of all departments.
- Manage and train hotel staff, fostering a positive and productive work environment.
- Implement and maintain high standards of customer service to ensure guest satisfaction.
- Monitor and control operational costs, including labor, supplies, and inventory, to achieve budgetary goals.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Handle guest complaints and concerns promptly and professionally, seeking satisfactory resolutions.
- Collaborate with the sales and marketing team to drive occupancy rates and revenue.
- Conduct regular inspections of the property to ensure cleanliness, maintenance, and overall appearance.
- Prepare operational reports for senior management, highlighting key performance indicators and areas for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 4 years of progressive experience in hotel operations management or a similar leadership role.
- Proven track record of success in managing hotel departments and leading diverse teams.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Strong understanding of budgeting, financial management, and cost control.
- Excellent interpersonal, communication, and problem-solving skills.
- Ability to remain calm and effective under pressure.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Passion for hospitality and commitment to delivering outstanding guest service.
Hotel Operations Manager
Posted today
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Hotel Operations Director
Posted today
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The ideal candidate will possess a deep understanding of all hotel departments, including front office, food and beverage, housekeeping, and maintenance, along with a proven track record in strategic planning and execution. Responsibilities include developing and implementing operational policies and procedures, setting performance targets, and monitoring key metrics such as occupancy rates, revenue per available room (RevPAR), and guest satisfaction scores. You will work closely with General Managers and department heads at each property, providing guidance, support, and strategic direction through virtual channels. This role demands exceptional leadership, communication, and problem-solving skills, with a focus on empowering teams and driving continuous improvement. You will be instrumental in developing and managing operational budgets, controlling costs, and maximizing profitability. Staying abreast of industry trends, guest expectations, and technological advancements in hospitality is essential. The ability to analyze financial reports, identify opportunities for revenue generation, and implement effective cost-control measures is paramount. This position requires a dynamic leader capable of motivating and inspiring teams from a distance and upholding the brand's commitment to luxury and unparalleled guest experiences.
Key Responsibilities:
- Oversee and manage the day-to-day operations of multiple hotel properties remotely.
- Develop and implement strategic operational plans to enhance service quality and guest satisfaction.
- Set performance standards and KPIs for all hotel departments and monitor progress.
- Collaborate closely with General Managers and department heads to ensure operational efficiency.
- Manage operational budgets, control costs, and maximize profitability across the portfolio.
- Ensure compliance with all health, safety, and brand standards.
- Drive initiatives for revenue growth and market share enhancement.
- Foster a culture of exceptional service delivery and employee engagement.
- Analyze operational data and guest feedback to identify areas for improvement.
- Lead and mentor hotel management teams through effective remote communication and guidance.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or MBA is a strong asset.
- Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior operational leadership role (e.g., General Manager, Director of Operations).
- Demonstrated success in managing multi-property operations and achieving financial targets.
- Comprehensive knowledge of all hotel operations, including front office, F&B, housekeeping, and M&E.
- Exceptional leadership, communication, and interpersonal skills.
- Strong financial acumen and experience in budget management.
- Proven ability to drive operational excellence and guest satisfaction.
- Experience in developing and implementing strategic plans.
- Proficiency in hotel management software and systems.
- Proven ability to lead and motivate teams effectively in a remote or distributed work environment.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee and manage all hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
- Ensure the highest standards of guest service and satisfaction are met.
- Develop and implement operational policies and procedures to enhance efficiency and profitability.
- Manage staff recruitment, training, scheduling, and performance evaluation.
- Monitor budgets, control expenses, and manage inventory.
- Ensure compliance with all health, safety, and hygiene regulations.
- Handle guest complaints and resolve issues in a timely and professional manner.
- Collaborate with the sales and marketing teams to drive revenue.
- Conduct regular inspections of hotel facilities to ensure quality and upkeep.
- Stay abreast of industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or operations.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including front office, F&B, and housekeeping.
- Excellent customer service and problem-solving abilities.
- Financial acumen, including budgeting and cost control.
- Proficiency in hotel management software (PMS).
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of local tourism and hospitality market is a plus.
This is an excellent opportunity to advance your career in the hospitality industry and make a significant impact on guest satisfaction and hotel performance. Join our team in Isa Town, Southern, BH and help us create memorable experiences for our guests.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee daily hotel operations across all departments.
- Develop and implement operational strategies to enhance guest satisfaction and profitability.
- Manage departmental budgets and control expenses.
- Ensure adherence to service standards and quality control.
- Lead, train, and motivate a team of hotel staff.
- Manage staffing levels and schedules to meet operational needs.
- Ensure compliance with health, safety, and hygiene regulations.
- Address and resolve guest concerns and complaints effectively.
- Collaborate with Sales and Marketing to drive revenue.
- Manage relationships with suppliers and vendors.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven experience in managing front office, housekeeping, and F&B operations.
- Strong understanding of hotel financial management and budgeting.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in Property Management Systems (PMS) and other hotel software.
- Strong problem-solving and decision-making abilities.
- Excellent communication and customer service skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
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Hotel Operations Director
Posted today
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Responsibilities:
- Direct and oversee all aspects of hotel operations, ensuring alignment with the company's vision, brand standards, and financial goals.
- Manage and lead department heads (Front Office, F&B, Housekeeping, Rooms Division, etc.), providing guidance, motivation, and performance evaluation.
- Develop and implement operational strategies to enhance guest satisfaction, maximize revenue, and control costs.
- Monitor key performance indicators (KPIs) such as occupancy rates, RevPAR, guest satisfaction scores, and operational expenses.
- Ensure compliance with all health, safety, and sanitation regulations and policies.
- Develop and manage departmental budgets, forecasting revenue and expenses accurately.
- Implement and maintain service standards that meet or exceed guest expectations.
- Foster a positive and collaborative work environment, promoting employee development and retention.
- Oversee vendor relations and contract management for operational supplies and services.
- Act as a key liaison with owners, corporate management, and local authorities.
- Lead initiatives for continuous improvement in operational efficiency and guest experience.
- Handle escalated guest concerns and ensure timely and effective resolution.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or equivalent professional certification is highly desirable.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a Director of Operations or equivalent senior leadership role.
- Proven success in managing multiple hotel departments and driving operational excellence.
- Strong understanding of hotel financial management, budgeting, and P&L responsibility.
- Excellent leadership, team-building, and communication skills.
- In-depth knowledge of hotel operations systems and technology (PMS, POS, etc.).
- Demonstrated ability to develop and implement strategic plans.
- Exceptional problem-solving and decision-making abilities.
- A strong focus on guest satisfaction and service quality.
- Proficiency in English; knowledge of Arabic is a significant advantage.
- Experience within the hospitality sector in the Capital Governorate , Bahrain, is highly preferred.
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Oversee and coordinate the daily operations of all hotel departments, ensuring seamless guest experiences.
- Develop and implement operational policies and procedures to maintain service excellence and efficiency.
- Manage departmental budgets, controlling costs and optimizing revenue streams.
- Recruit, train, and motivate a high-performing team of hotel staff.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor guest feedback and implement improvements to enhance satisfaction.
- Build and maintain strong relationships with guests, suppliers, and local community stakeholders.
- Conduct regular staff meetings and performance reviews.
- Manage inventory and procurement of supplies and amenities.
- Oversee maintenance and upkeep of hotel facilities and equipment.
- Develop and execute marketing and sales strategies to drive occupancy and revenue.
- Handle guest complaints and resolve issues promptly and professionally.
- Lead by example, fostering a positive and professional work environment.
- Analyze operational data to identify trends and opportunities for improvement.
- Ensure adherence to brand standards and service quality metrics.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 5 years of progressive experience in hotel management or a senior operational role.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, including F&B, front office, housekeeping, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs effectively.
- Proficiency in hotel management software and systems.
- Ability to work effectively in a fast-paced, demanding environment.
- Strong problem-solving and decision-making abilities.
- Knowledge of local hospitality regulations and best practices.
- Customer-centric approach with a passion for service excellence.
- Fluency in English and Arabic is an advantage.
This hybrid role offers a blend of on-site engagement and remote flexibility, providing a balanced work experience. Join a reputable organization committed to career development and operational excellence in the heart of Hidd, Muharraq, BH .
Hotel Operations Manager
Posted today
Job Viewed
Job Description
Responsibilities:
- Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and ensure financial targets are met.
- Recruit, train, motivate, and manage hotel staff to ensure high performance.
- Maintain high standards of cleanliness, safety, and security throughout the hotel.
- Implement and monitor service quality standards, addressing guest feedback promptly.
- Manage vendor relationships and procurement of supplies and services.
- Ensure compliance with all relevant health, safety, and licensing regulations.
- Develop and execute marketing and sales strategies to drive occupancy and revenue.
- Conduct regular operational audits and implement improvements.
- Collaborate with other departments to ensure seamless service delivery.
- Prepare operational reports and financial statements for senior management.
- Stay abreast of industry trends and competitor activities to maintain a competitive edge.
- Foster a positive and collaborative work environment for all staff members.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or a senior operations role.
- Proven ability to manage multiple departments and lead diverse teams.
- Strong financial acumen and experience with budgeting and cost control.
- Excellent interpersonal, communication, and problem-solving skills.
- In-depth knowledge of hotel operations, F&B, and front office management.
- Proficiency in hotel management software (PMS) and relevant IT systems.
- A passion for guest service and a commitment to exceeding expectations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Experience in sales and marketing within the hospitality sector is a plus.
- Demonstrated leadership qualities and the ability to inspire staff.