1 540 Hotel Positions jobs in Bahrain
Hotel Front Desk Manager
105 Saar, Northern
BHD45000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a highly regarded boutique hotel, is seeking a polished and service-oriented Hotel Front Desk Manager to oversee guest reception and administrative operations in Saar, Northern, BH . This role is pivotal in ensuring a seamless and welcoming experience for every guest, from check-in to check-out. As the Front Desk Manager, you will lead a team of receptionists, providing training, support, and performance management to maintain the highest standards of customer service. Your responsibilities will include managing reservations, handling guest inquiries and complaints with professionalism, and ensuring efficient front desk operations. You will collaborate with other hotel departments, such as housekeeping and concierge, to guarantee guest satisfaction. The ability to anticipate guest needs, resolve issues promptly, and maintain a positive and energetic atmosphere is essential. We are looking for an individual with exceptional leadership, communication, and problem-solving skills, coupled with a genuine passion for the hospitality industry. Your attention to detail and ability to multitask in a fast-paced environment will be crucial for success. If you are dedicated to delivering outstanding guest experiences and driving operational excellence, we invite you to apply.
Responsibilities:
Qualifications:
Responsibilities:
- Lead and manage the front desk team, including scheduling, training, and performance evaluation.
- Oversee all front desk operations, ensuring efficient and welcoming guest service.
- Manage guest check-ins and check-outs, ensuring accuracy and efficiency.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Maintain reservation systems and manage room inventory.
- Collaborate with other hotel departments to ensure guest satisfaction.
- Implement and enforce hotel policies and procedures.
- Monitor and manage front desk staff performance to uphold service standards.
- Handle cash and credit card transactions accurately.
- Contribute to a positive and professional work environment.
Qualifications:
- Proven experience in hotel front desk operations, with at least 2 years in a supervisory or management role.
- Excellent customer service and interpersonal skills.
- Strong leadership and team management abilities.
- Proficiency with hotel management software (PMS) and reservation systems.
- Knowledge of front office operations and procedures.
- Ability to handle stressful situations and resolve guest issues effectively.
- Strong organizational and multitasking skills.
- Excellent communication skills, both verbal and written.
- A passion for hospitality and guest satisfaction.
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0
Hotel Front Desk Supervisor
54321 Seef, Capital
BHD30000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client, a prominent establishment in the hospitality sector, is seeking a dynamic and customer-focused Hotel Front Desk Supervisor to join their team at our location in Seef, Capital, BH . This on-site role requires a passion for guest service and proven leadership abilities. As the Front Desk Supervisor, you will oversee the daily operations of the front desk, ensuring exceptional guest experiences from check-in to check-out. You will lead and motivate a team of front desk agents, providing training, support, and performance feedback. Your responsibilities will include managing reservations, room assignments, and guest inquiries. You will handle guest complaints and resolve issues promptly and professionally, escalating complex problems as needed. Ensuring adherence to hotel policies and procedures, maintaining high standards of cleanliness and presentation at the front desk, and managing cash handling and billing procedures will be crucial. You will also coordinate with other hotel departments, such as housekeeping and maintenance, to ensure seamless service delivery. Analyzing guest feedback and identifying areas for improvement will be part of your role. The ideal candidate will have excellent communication and interpersonal skills, with a friendly and welcoming demeanor. Previous experience in a hotel front desk role, with at least 1 year in a supervisory capacity, is required. Proficiency in hotel property management systems (PMS) is essential. A strong understanding of the hospitality industry and a commitment to providing outstanding customer service are paramount. This role requires flexibility in working hours, including weekends and holidays, as operational needs dictate. A passion for service and a proactive approach to problem-solving are key attributes we are seeking. You will be the face of the hotel for many guests, making a significant impact on their overall stay. Strong organizational skills and the ability to multitask in a fast-paced environment are essential.
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1
Hotel Front Desk Manager
4455 Southern, Southern
BHD60000 Annually
WhatJobs
Posted 7 days ago
Job Viewed
Job Description
Our client is seeking an experienced and customer-focused Hotel Front Desk Manager to lead their front office operations. This role requires a strong leader with a passion for hospitality and a proven ability to ensure exceptional guest experiences. You will be responsible for overseeing the daily operations of the front desk, managing a team of receptionists and concierge staff, and ensuring all guest needs are met efficiently and courteously. The ideal candidate will have a comprehensive understanding of hotel operations, reservation systems, and customer service best practices. You will also be involved in staff training, scheduling, performance management, and implementing service standards to maintain the highest levels of guest satisfaction. This position requires excellent organizational, communication, and problem-solving skills, with a keen eye for detail.
Responsibilities:
Qualifications:
Responsibilities:
- Supervise and coordinate the daily activities of the front desk team, including receptionists and bell staff.
- Ensure all guests receive prompt, efficient, and courteous service.
- Manage guest check-in and check-out processes, ensuring accuracy and efficiency.
- Handle guest inquiries, complaints, and requests, resolving issues promptly and professionally.
- Train new front desk staff on hotel policies, procedures, and service standards.
- Develop and maintain staff schedules to ensure adequate coverage at all times.
- Monitor and manage the hotel's reservation system, ensuring room availability and accurate bookings.
- Conduct regular performance reviews and provide feedback to front desk staff.
- Oversee the handling of cash, credit card transactions, and guest billing.
- Maintain a high level of product knowledge about the hotel's services, facilities, and local attractions.
- Implement and enforce hotel policies and procedures to ensure smooth operations.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Generate reports on front office performance, occupancy rates, and guest feedback.
- Contribute to the overall success of the hotel by fostering a positive and guest-centric environment.
Qualifications:
- Minimum of 3-5 years of experience in hotel front desk operations, with at least 1-2 years in a supervisory or management role.
- Proven experience with hotel property management systems (PMS) and reservation software.
- Excellent leadership, team management, and motivational skills.
- Strong understanding of customer service principles and best practices in the hospitality industry.
- Exceptional communication, interpersonal, and problem-solving abilities.
- Proficiency in conflict resolution and de-escalation techniques.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Strong organizational and time management skills, with the ability to multitask.
- High school diploma or equivalent; a degree in Hospitality Management or a related field is a plus.
- Professional appearance and demeanor.
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2
Hotel Front Desk Supervisor
20501 Galali
BHD20 Hourly
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client is looking for an energetic and customer-focused Hotel Front Desk Supervisor to manage daily operations at their prestigious hotel. This role is crucial for ensuring a seamless and positive guest experience from check-in to check-out. You will be responsible for overseeing the front desk team, providing training, setting performance standards, and ensuring all staff adhere to hotel policies and procedures. Your duties will include managing reservations, handling guest inquiries and complaints with professionalism and efficiency, and resolving any issues that may arise during guest stays. You will also be involved in coordinating with other hotel departments, such as housekeeping and maintenance, to ensure guest satisfaction. The ideal candidate will possess exceptional leadership, communication, and interpersonal skills, with a proven track record in hotel operations or customer service management. Experience with property management systems (PMS) is essential. You must be adept at multitasking, problem-solving, and remaining calm under pressure. A positive attitude and a genuine passion for hospitality are key. This role requires a flexible schedule, including evenings, weekends, and holidays, as needed. You will be expected to lead by example, motivating your team to deliver outstanding service. Responsibilities also include managing cash handling, balancing the till, and preparing daily reports. We are seeking an individual with a keen eye for detail, who can maintain high standards of service and operational efficiency. This is an excellent opportunity to advance your career in the hospitality industry, working in a vibrant and engaging environment. Your contribution will be vital in maintaining the hotel's reputation for excellent service and guest satisfaction. Strong organizational skills and the ability to foster a positive work environment are highly valued.
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3
Hotel Front Desk Manager
6001 Muharraq, Muharraq
BHD35000 Annually
WhatJobs
Posted 16 days ago
Job Viewed
Job Description
Our client, a prestigious hospitality establishment in Muharraq, Muharraq, BH , is seeking an experienced and guest-focused Hotel Front Desk Manager. This role is crucial for ensuring a seamless and memorable experience for all guests from arrival to departure. You will lead the front desk team, oversee daily operations, manage reservations, handle guest inquiries and complaints, and maintain high standards of service excellence. The ideal candidate possesses strong leadership qualities, exceptional interpersonal skills, and a passion for the hospitality industry.
Key Responsibilities:
Key Responsibilities:
- Manage and supervise all front desk operations and staff.
- Ensure efficient check-in and check-out processes for guests.
- Handle guest reservations, inquiries, and requests in a timely and professional manner.
- Resolve guest complaints and service issues with empathy and efficiency.
- Train and motivate front desk staff to provide outstanding customer service.
- Develop and implement front desk policies and procedures to improve operational efficiency.
- Manage room inventory and liaise with housekeeping and maintenance departments.
- Prepare daily reports on occupancy, revenue, and guest feedback.
- Maintain a secure and organized front desk environment.
- Ensure adherence to hotel standards and brand guidelines.
- Collaborate with other hotel departments to ensure a cohesive guest experience.
- Manage billing and financial transactions accurately.
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4
Hotel Front Desk Manager
10330 Al Malikiyah, Northern
BHD35000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a leading hospitality group, is seeking an experienced and charismatic Hotel Front Desk Manager for their upscale property located in **Hidd, Muharraq, BH**. This pivotal role requires a leader who can ensure the seamless operation of the front desk, delivering an exceptional guest experience from arrival to departure. The Front Desk Manager will oversee a team of receptionists and concierge staff, providing training, guidance, and performance management to foster a motivated and efficient unit. Responsibilities include managing check-ins and check-outs, handling guest inquiries and complaints with professionalism and efficiency, and resolving issues to maintain guest satisfaction. You will also be responsible for scheduling staff, managing room inventory, ensuring accuracy in billing and payments, and collaborating with other hotel departments, such as housekeeping and maintenance, to guarantee a smooth overall operation. The ideal candidate will have a minimum of 5 years of experience in hotel front desk operations, with at least 2 years in a supervisory or management capacity. A strong understanding of hotel management systems (PMS) is crucial, along with excellent communication, leadership, and problem-solving skills. Fluency in English and Arabic is required, with proficiency in other languages being a significant advantage. A degree in Hospitality Management or a related field is preferred. This role demands exceptional organizational skills and the ability to thrive in a fast-paced, high-pressure environment. The successful candidate must be available to work flexible hours, including evenings, weekends, and public holidays, as required by the operational needs of the hotel. Our client offers a competitive compensation package, opportunities for professional growth within the organization, and a dynamic work environment.
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5
Hotel Front Desk Manager
70800 Seef, Capital
BHD55000 Annually
WhatJobs
Posted 21 days ago
Job Viewed
Job Description
Our client, a luxurious boutique hotel known for its exceptional guest service, is seeking an experienced and dynamic Hotel Front Desk Manager to lead their front office operations. This hybrid role offers a unique opportunity to blend strategic oversight with hands-on guest interaction, ensuring an unparalleled hospitality experience. The Front Desk Manager will be responsible for overseeing all front desk activities, including check-ins, check-outs, reservations, guest inquiries, and concierge services. You will lead, train, and motivate a team of front desk agents to deliver consistently outstanding customer service, setting the tone for the entire guest experience.
Key responsibilities include managing staff schedules, performance evaluations, and ongoing training to enhance service quality and operational efficiency. You will be the primary point of contact for resolving guest issues and complaints, ensuring prompt and satisfactory resolutions. Developing and implementing front desk policies and procedures to optimize workflow and guest satisfaction will be a crucial part of your role. You will also work closely with other hotel departments, such as housekeeping, F&B, and management, to ensure seamless communication and coordination. Financial responsibilities may include managing the front desk budget, controlling guest ledger accuracy, and optimizing room occupancy and revenue through effective yield management strategies. The ideal candidate possesses a passion for hospitality, exceptional leadership qualities, and a proven ability to maintain high standards of service in a fast-paced environment. Strong organizational skills, problem-solving capabilities, and a polished professional demeanor are essential.
Qualifications:
This position offers a hybrid work arrangement, with significant responsibilities on-site at our property in Seef, Capital, BH , complemented by remote administrative and strategic planning tasks.
Key responsibilities include managing staff schedules, performance evaluations, and ongoing training to enhance service quality and operational efficiency. You will be the primary point of contact for resolving guest issues and complaints, ensuring prompt and satisfactory resolutions. Developing and implementing front desk policies and procedures to optimize workflow and guest satisfaction will be a crucial part of your role. You will also work closely with other hotel departments, such as housekeeping, F&B, and management, to ensure seamless communication and coordination. Financial responsibilities may include managing the front desk budget, controlling guest ledger accuracy, and optimizing room occupancy and revenue through effective yield management strategies. The ideal candidate possesses a passion for hospitality, exceptional leadership qualities, and a proven ability to maintain high standards of service in a fast-paced environment. Strong organizational skills, problem-solving capabilities, and a polished professional demeanor are essential.
Qualifications:
- Proven experience in front desk operations, with at least 2 years in a supervisory or management role within the hospitality industry.
- Excellent leadership, team management, and customer service skills.
- Proficiency in hotel property management systems (PMS) and reservation software.
- Strong understanding of front office operations, including check-in/check-out procedures, billing, and guest relations.
- Ability to handle stressful situations and resolve guest complaints effectively.
- Excellent communication and interpersonal skills.
- Flexible schedule, including evenings, weekends, and holidays.
- Adept at multitasking and working efficiently in a fast-paced environment.
- High school diploma required; degree in Hospitality Management or a related field is a plus.
This position offers a hybrid work arrangement, with significant responsibilities on-site at our property in Seef, Capital, BH , complemented by remote administrative and strategic planning tasks.
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6
Hotel Front Desk Supervisor
22224 Isa Town, Northern
BHD18 Hourly
WhatJobs
Posted 23 days ago
Job Viewed
Job Description
Our client, a reputable hotel in **Isa Town, Southern, BH**, is looking for a dynamic and customer-focused Hotel Front Desk Supervisor. This role is essential for managing the daily operations of the front desk, ensuring exceptional guest experiences, and leading a team of front desk agents. The ideal candidate will possess excellent interpersonal skills, a strong understanding of hotel operations, and a commitment to upholding the highest standards of service.
Key responsibilities include:
Key responsibilities include:
- Overseeing all front desk operations, including check-in, check-out, guest inquiries, and reservations.
- Supervising, training, and motivating front desk staff to ensure efficient and courteous service delivery.
- Handling guest complaints and resolving issues promptly and effectively to ensure guest satisfaction.
- Managing room inventory and ensuring accurate room blocking and status updates.
- Processing payments, balancing cash drawers, and reconciling daily financial transactions.
- Ensuring the lobby and front desk area are maintained to high standards of cleanliness and presentation.
- Implementing hotel policies and procedures, ensuring staff adherence.
- Assisting with staffing schedules and managing front desk workload distribution.
- Liaising with other hotel departments, such as housekeeping and maintenance, to address guest needs.
- Generating reports on occupancy, revenue, and guest feedback.
- Identifying opportunities to upsell hotel services and amenities.
- Serving as a point of contact for VIP guests, ensuring their needs are met with personalized attention.
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7
Luxury Hotel Front Desk Manager
705 Al Ghurayfah
BHD2500 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier hospitality establishment located in the scenic **Shakhura, Northern, BH** area, is seeking a highly motivated and experienced Luxury Hotel Front Desk Manager to lead their guest services team. This pivotal role requires a candidate with exceptional interpersonal skills, a keen eye for detail, and a proven ability to manage front-office operations with efficiency and grace. The ideal candidate will be responsible for overseeing all aspects of the front desk, including check-in and check-out procedures, guest inquiries, reservation management, and ensuring a seamless guest experience. You will also be responsible for training and mentoring front desk staff, developing and implementing operational procedures, and managing the front desk budget.
Key responsibilities will include:
Qualifications for this role include a bachelor's degree in Hospitality Management or a related field, or equivalent work experience. A minimum of 5 years of experience in a front desk or guest services role within the luxury hotel sector is mandatory, with at least 2 years in a supervisory or management capacity. Proficiency in hotel management software (e.g., Opera, Fidelio) is essential. Excellent communication and leadership skills are paramount, as is the ability to work flexible hours, including evenings, weekends, and holidays. A professional appearance and a passion for delivering outstanding customer service are required. This is a fantastic opportunity to join a dynamic team in a beautiful location and contribute to the success of a renowned hotel.
Key responsibilities will include:
- Supervising and coordinating the activities of front desk personnel to ensure efficient operations.
- Handling guest complaints and concerns with professionalism and finding satisfactory solutions.
- Ensuring all guest requests are handled promptly and courteously.
- Managing room inventory and occupancy rates.
- Maintaining high standards of service quality and guest satisfaction.
- Implementing and enforcing hotel policies and procedures.
- Collaborating with other hotel departments to ensure smooth operations.
- Preparing daily reports on front desk activities and performance.
- Conducting regular staff meetings and training sessions.
- Adhering to all safety and security protocols.
Qualifications for this role include a bachelor's degree in Hospitality Management or a related field, or equivalent work experience. A minimum of 5 years of experience in a front desk or guest services role within the luxury hotel sector is mandatory, with at least 2 years in a supervisory or management capacity. Proficiency in hotel management software (e.g., Opera, Fidelio) is essential. Excellent communication and leadership skills are paramount, as is the ability to work flexible hours, including evenings, weekends, and holidays. A professional appearance and a passion for delivering outstanding customer service are required. This is a fantastic opportunity to join a dynamic team in a beautiful location and contribute to the success of a renowned hotel.
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8
Luxury Hotel Front Desk Manager
BH17 Seef, Capital
BHD2500 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a highly experienced and charismatic Luxury Hotel Front Desk Manager to oversee operations at a premier establishment located in the vibrant **Seef, Capital, BH** area. This is a critical role that demands exceptional leadership, a passion for guest service excellence, and a keen eye for detail. The ideal candidate will be responsible for managing all aspects of the front desk operations, ensuring a seamless and memorable experience for all guests from arrival to departure. Your responsibilities will include leading and motivating the front desk team, implementing and enforcing hotel policies and procedures, handling guest inquiries and complaints with professionalism and efficiency, managing room inventory and rates, coordinating with other hotel departments (housekeeping, maintenance, F&B) to ensure smooth operations, and contributing to the overall guest satisfaction and hotel reputation. You will also be involved in training new staff, performance reviews, and ensuring that all service standards are consistently met. A strong understanding of hotel management systems (PMS) is essential. We are looking for an individual with a proven track record in hospitality management, excellent communication and interpersonal skills, and the ability to thrive in a fast-paced, demanding environment. A bachelor's degree in Hospitality Management or a related field is preferred. If you are a dedicated hospitality professional with a commitment to delivering outstanding service and possess the leadership qualities to guide a team to success, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Supervise and coordinate front desk activities.
- Ensure exceptional guest service is provided at all times.
- Manage reservations, check-ins, and check-outs.
- Handle guest complaints and resolve issues promptly.
- Train and mentor front desk staff.
- Monitor and manage room inventory and pricing strategies.
- Collaborate with other departments to ensure seamless guest experiences.
- Maintain high standards of cleanliness and presentation at the front desk.
- Generate daily reports on occupancy, revenue, and guest feedback.
- Implement and adhere to hotel policies and safety regulations.
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9