1 154 Hotel Positions jobs in Bahrain
Hotel Front Desk Manager
01234 Hamad Town, Northern
BHD50000 Annually
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Our client is seeking a customer-focused and experienced Hotel Front Desk Manager to lead our reception team and ensure exceptional guest experiences. This role is critical to the overall success of our hospitality operations, as you will be the first point of contact for many guests and play a key role in shaping their perception of our establishment. Your responsibilities will include managing the daily operations of the front desk, overseeing check-in and check-out processes, handling guest inquiries and complaints, and ensuring all administrative tasks are completed accurately and efficiently. You will lead, train, and motivate the front desk staff, fostering a professional and welcoming atmosphere. Key duties also involve managing reservations, coordinating with other hotel departments (housekeeping, maintenance, F&B), and implementing service standards to meet and exceed guest expectations. The ideal candidate will have a proven track record of at least 4 years in hotel front desk operations, with a minimum of 2 years in a supervisory or management capacity. A degree or diploma in Hospitality Management or a related field is preferred. Exceptional communication, interpersonal, and problem-solving skills are essential, along with a strong command of hotel management software and reservation systems. You must be adept at conflict resolution and possess a genuine passion for providing outstanding customer service. Flexibility to work various shifts, including evenings, weekends, and holidays, is required. This is an excellent opportunity to advance your career in the hospitality industry, lead a dedicated team, and contribute to the reputation of our premier hotel. If you are a motivated leader with a commitment to service excellence, we invite you to apply.
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Hotel Front Desk Supervisor
205 Busaiteen, Muharraq
BHD45000 Annually
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Our client, a highly-regarded hotel in **A'ali, Northern, BH**, is seeking a proactive and customer-focused Hotel Front Desk Supervisor. This role is critical in ensuring a welcoming and efficient check-in and check-out experience for all guests, as well as providing exceptional service throughout their stay. You will be responsible for overseeing the daily operations of the front desk, managing guest inquiries, and resolving any issues that may arise with professionalism and courtesy. Key responsibilities include leading and training a team of front desk agents, ensuring adherence to hotel policies and procedures, and maintaining accurate guest records. You will also be involved in handling reservations, managing room inventory, and collaborating with other hotel departments to ensure guest satisfaction. The ideal candidate will possess prior experience in front desk operations within the hospitality industry, preferably in a supervisory capacity. Strong leadership, communication, and problem-solving skills are essential. A positive attitude, excellent interpersonal skills, and a commitment to providing outstanding customer service are paramount. You must be proficient in using hotel property management systems (PMS) and possess strong organizational skills. This role requires flexibility in working hours, including evenings, weekends, and holidays, as needed to ensure seamless front desk coverage. A passion for hospitality and a dedication to creating a positive guest experience are key attributes for success. Join our client's dedicated team and contribute to their reputation for providing a superior guest experience. We are looking for individuals who are reliable, detail-oriented, and motivated to excel in a guest-facing role. Your contribution will directly impact guest satisfaction and the overall success of the hotel.
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Hotel Front Desk Manager
00401 Al Hidd
BHD60000 Annually
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Our client, a premier hospitality establishment, is seeking an experienced and dynamic Hotel Front Desk Manager to oversee operations at their esteemed property in **Budaiya, Northern, BH**. This leadership role is crucial for delivering exceptional guest experiences and ensuring the seamless functioning of the front desk operations. The ideal candidate will possess a strong background in hotel management, outstanding interpersonal skills, and a passion for customer service. Responsibilities include managing, training, and scheduling front desk staff, ensuring all guest inquiries and issues are handled promptly and professionally, overseeing check-in and check-out procedures, managing reservations and room assignments, and maintaining high standards of guest satisfaction. You will also be responsible for handling guest complaints, implementing service recovery strategies, and ensuring the overall efficiency and profitability of the front desk department. A thorough understanding of hotel management systems (PMS) is essential, as is the ability to work flexible hours, including evenings, weekends, and holidays. A proven ability to motivate and lead a team is vital. This is an exciting opportunity for a seasoned hospitality professional to make a significant impact within a prestigious hotel. We are looking for an individual who is dedicated to excellence, possesses strong leadership qualities, and thrives in a guest-focused environment. Join our client's team and contribute to creating memorable experiences for every guest at our **Budaiya, Northern, BH** location.
Key Responsibilities:
Key Responsibilities:
- Supervise and lead the front desk team to ensure exceptional guest service.
- Manage daily front desk operations, including check-in, check-out, and guest inquiries.
- Develop and implement training programs for front desk staff.
- Monitor and manage guest satisfaction, addressing complaints and resolving issues promptly.
- Oversee reservation management and room allocation processes.
- Ensure accuracy in billing and payment procedures.
- Maintain high standards of cleanliness and presentation in the lobby and front desk area.
- Collaborate with other hotel departments to ensure seamless guest experiences.
- Implement and enforce hotel policies and procedures.
- Analyze front desk performance data and implement strategies for improvement.
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2
Hotel Front Desk Supervisor
1030 Hamad Town, Northern
BHD55000 Annually
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Our client, a reputable hotel in Hamad Town, Northern, BH , is seeking an experienced and customer-focused Hotel Front Desk Supervisor to lead their front desk operations. This role is essential in ensuring guests receive exceptional service from arrival to departure. You will be responsible for overseeing the daily activities of the front desk team, managing check-in and check-out processes, handling guest inquiries and complaints, and ensuring the highest standards of hospitality. Key responsibilities include training and mentoring front desk staff, managing room inventory and rates, processing payments, and coordinating with other hotel departments to ensure a smooth guest experience. The ideal candidate will have excellent communication and interpersonal skills, strong problem-solving abilities, and a proven track record in guest service management. A professional demeanor, attention to detail, and the ability to remain calm under pressure are vital. You will play a key role in creating memorable experiences for guests, contributing to the hotel's reputation for excellence.
Responsibilities:
Responsibilities:
- Supervise and coordinate the daily operations of the front desk.
- Train, coach, and mentor front desk agents.
- Ensure efficient and friendly check-in and check-out procedures.
- Handle guest requests, inquiries, and resolve complaints promptly and professionally.
- Manage room reservations, cancellations, and modifications.
- Process payments and ensure accuracy in financial transactions.
- Maintain the hotel's brand standards for guest service.
- Liaise with other departments (housekeeping, maintenance, F&B) to ensure guest satisfaction.
- Monitor front desk performance and implement improvements.
- Prepare daily reports and summaries for management.
- High school diploma or equivalent; Bachelor's degree in Hospitality Management or a related field is a plus.
- Minimum of 4 years of experience in hotel front desk operations, with at least 1 year in a supervisory role.
- Proven experience with hotel property management systems (PMS).
- Excellent customer service and communication skills.
- Strong leadership and team management abilities.
- Ability to multitask and prioritize effectively in a fast-paced environment.
- Problem-solving skills and the ability to handle challenging situations calmly.
- Knowledge of hotel operations and guest relations.
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3
Hotel Front Desk Supervisor
71701 Hamala, Northern
BHD850 month
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Our client, a prestigious hospitality establishment, is searching for an experienced and customer-focused Hotel Front Desk Supervisor to oversee operations in Sanad, Capital, BH . This pivotal role ensures guests receive impeccable service from check-in to check-out, managing the front desk team and maintaining the highest standards of guest satisfaction. The ideal candidate will have a strong background in hotel operations and a natural flair for leadership.
Key Responsibilities:
Key Responsibilities:
- Supervise the daily operations of the front desk, ensuring smooth and efficient check-in and check-out processes.
- Manage and train front desk agents, providing ongoing coaching and performance feedback.
- Handle guest inquiries, requests, and complaints promptly and professionally, aiming for resolution and guest delight.
- Ensure all guests are welcomed warmly and receive personalized attention throughout their stay.
- Oversee room assignments, reservations, and special requests, coordinating with housekeeping and other departments.
- Manage the hotel's reservation system and ensure accurate room inventory.
- Process guest payments and manage cash handling procedures accurately.
- Develop and implement procedures to enhance guest service and operational efficiency.
- Maintain a high level of product knowledge, including hotel services, amenities, and local attractions.
- Assist with scheduling front desk staff to ensure adequate coverage.
- Act as a point of escalation for complex guest issues.
- Conduct regular team meetings to communicate goals and updates.
- Minimum of 2 years of experience in a hotel front desk role, with at least 1 year in a supervisory or lead capacity.
- Proficiency in hotel property management systems (PMS) such as Opera or similar.
- Excellent communication, interpersonal, and customer service skills.
- Strong organizational and multitasking abilities.
- Ability to remain calm and effective under pressure.
- A positive, professional attitude and a passion for hospitality.
- Flexibility to work various shifts, including nights, weekends, and holidays.
- High school diploma or equivalent; further hospitality education or certifications are advantageous.
- Fluent in English; knowledge of other languages is a plus.
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4
Hotel Front Desk Manager
00973 Askar, Southern
BHD60000 Annually
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Our client is looking for an experienced and customer-focused Hotel Front Desk Manager to lead their front office operations in Tubli, Capital, BH . This critical role is responsible for ensuring exceptional guest experiences from check-in to check-out, managing the front desk team, and overseeing daily administrative tasks. The ideal candidate will possess a strong background in hospitality management, excellent interpersonal skills, and a passion for providing outstanding service. Responsibilities include training, scheduling, and supervising front desk staff, ensuring all guests are greeted warmly and efficiently. You will manage guest inquiries, resolve complaints promptly and professionally, and maintain high standards of service quality. The Front Desk Manager will also oversee reservation systems, manage room inventory, and coordinate with other hotel departments to ensure smooth operations. Proficiency in hotel management software and a thorough understanding of front desk procedures are essential. This position requires strong organizational skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment. The successful candidate will play a key role in maintaining guest satisfaction and driving repeat business. This is a fantastic opportunity to join a reputable establishment and contribute to its success by creating a welcoming and memorable experience for every guest in Tubli, Capital, BH .
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5
Hotel Front Desk Manager
757 Hamala, Northern
BHD50000 Annually
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Job Description
Our client, a renowned hospitality establishment, is seeking a charismatic and efficient Hotel Front Desk Manager to lead their front desk operations in Sanad, Capital, BH . This pivotal role is responsible for ensuring exceptional guest experiences and managing the daily activities of the front desk team.
The Front Desk Manager will oversee all aspects of guest check-in and check-out processes, manage reservations, and handle guest inquiries and requests with professionalism and courtesy. You will lead, train, and motivate the front desk staff, ensuring they provide outstanding customer service. Responsibilities include scheduling staff, resolving guest complaints, managing the front desk budget, and collaborating with other hotel departments to ensure seamless operations. The manager will also be responsible for maintaining the appearance and functionality of the front desk area.
The ideal candidate will have a strong background in hotel management or front office operations, with proven leadership capabilities. Excellent communication, interpersonal, and problem-solving skills are essential. You must be adept at handling stressful situations with a calm demeanor and possess a keen eye for detail. A passion for guest satisfaction and a commitment to maintaining high service standards are critical. Previous experience with property management systems (PMS) is required.
Qualifications:
Responsibilities:
The Front Desk Manager will oversee all aspects of guest check-in and check-out processes, manage reservations, and handle guest inquiries and requests with professionalism and courtesy. You will lead, train, and motivate the front desk staff, ensuring they provide outstanding customer service. Responsibilities include scheduling staff, resolving guest complaints, managing the front desk budget, and collaborating with other hotel departments to ensure seamless operations. The manager will also be responsible for maintaining the appearance and functionality of the front desk area.
The ideal candidate will have a strong background in hotel management or front office operations, with proven leadership capabilities. Excellent communication, interpersonal, and problem-solving skills are essential. You must be adept at handling stressful situations with a calm demeanor and possess a keen eye for detail. A passion for guest satisfaction and a commitment to maintaining high service standards are critical. Previous experience with property management systems (PMS) is required.
Qualifications:
- Proven experience as a Front Desk Manager or in a similar supervisory role within the hospitality industry.
- Excellent understanding of hotel operations and front desk procedures.
- Proficiency in Property Management Systems (PMS) and hotel booking software.
- Strong leadership, coaching, and staff development skills.
- Exceptional customer service and communication abilities.
- Ability to resolve guest issues effectively and efficiently.
- Good organizational and multitasking capabilities.
- Familiarity with hotel budgeting and financial management.
- Flexibility to work varying shifts, including nights, weekends, and holidays.
- A degree in Hospitality Management or a related field is a plus.
- Professional appearance and a welcoming attitude.
- Ability to remain calm and composed under pressure.
Responsibilities:
- Supervise and coordinate the daily operations of the front desk.
- Manage guest check-ins and check-outs efficiently.
- Train, schedule, and manage front desk staff.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Ensure all guest service standards are met or exceeded.
- Maintain the cleanliness and organization of the front desk area.
- Process payments and manage the cash drawer.
- Liaise with other hotel departments to ensure smooth guest experiences.
- Monitor and manage hotel occupancy and room inventory.
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Hotel Front Desk Supervisor
401 Seef, Capital
BHD40000 Annually
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Our client, a well-regarded boutique hotel, is seeking an energetic and customer-focused Hotel Front Desk Supervisor to oversee operations in their establishment located in Jidhafs, Capital, BH . This role is critical in ensuring a seamless and welcoming experience for all guests from arrival to departure. The ideal candidate will have proven experience in hotel operations, exceptional leadership skills, and a passion for providing outstanding guest service. Responsibilities include managing the front desk team, overseeing check-in and check-out processes, handling guest inquiries and resolving complaints efficiently, coordinating with other hotel departments to ensure guest satisfaction, maintaining front desk records, and ensuring the highest standards of service. A high school diploma or equivalent is required; a degree or diploma in Hospitality Management or a related field is a significant advantage. A minimum of 3 years of experience in hotel front desk operations, with at least 1 year in a supervisory or leadership capacity, is essential. Proficiency with hotel property management systems (PMS) such as Opera, Fidelio, or similar is mandatory. Excellent interpersonal, communication, and problem-solving skills are crucial. The ability to remain calm and professional under pressure, manage a team effectively, and make sound decisions is paramount. Strong organizational skills and attention to detail are also necessary. This is a fantastic opportunity to advance your career in the hospitality industry and contribute to a positive guest experience.
Key Responsibilities:
Key Responsibilities:
- Supervise front desk staff and operations.
- Manage guest check-in and check-out processes.
- Handle guest inquiries, requests, and complaints.
- Ensure excellent guest service and satisfaction.
- Liaise with other hotel departments.
- Maintain front desk records and reporting.
- Train and mentor front desk team members.
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7
Hotel Front Desk Manager
00973 Manama, Capital
BHD50000 Annually
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Job Description
Our client, a luxurious hotel in the heart of **Manama, Capital, BH**, is seeking an experienced and customer-focused Hotel Front Desk Manager to lead their front desk operations. The ideal candidate will be dedicated to providing exceptional guest experiences, managing front desk staff efficiently, and ensuring smooth check-in and check-out processes. You will be the face of the hotel, creating a welcoming atmosphere for all guests.
Key Responsibilities:
Key Responsibilities:
- Oversee all front desk operations, ensuring efficiency and guest satisfaction.
- Manage, train, schedule, and supervise front desk staff.
- Ensure all guests are greeted warmly and efficiently processed upon arrival and departure.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Manage room inventory and ensure accurate room assignments.
- Oversee the handling of payments, billing, and cash transactions.
- Implement and maintain high standards of service and guest relations.
- Coordinate with other hotel departments (housekeeping, maintenance, F&B) to ensure seamless guest service.
- Develop and implement front desk procedures to enhance guest experience and operational efficiency.
- Monitor front desk performance metrics and take corrective actions as needed.
- Ensure the front desk area is well-maintained, organized, and presentable.
- Assist guests with local recommendations and information.
- Proven experience as a Front Desk Manager or Assistant Front Desk Manager in the hospitality industry.
- Strong knowledge of hotel operations and front office procedures.
- Excellent leadership, communication, and interpersonal skills.
- Customer-oriented approach with a passion for service excellence.
- Proficiency in Property Management Systems (PMS) and hotel booking software.
- Ability to remain calm and professional under pressure.
- Strong problem-solving and decision-making abilities.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- High school diploma required; a degree in Hospitality Management is a plus.
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Hotel Front Desk Manager
2230 Al Jasra
BHD48000 Annually
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Our client is seeking a charismatic and customer-focused Hotel Front Desk Manager to lead their guest services team in Hidd, Muharraq, BH . This role is central to creating exceptional guest experiences from arrival to departure. You will be responsible for overseeing all front desk operations, ensuring smooth check-ins and check-outs, managing guest inquiries, and resolving any issues promptly and efficiently. Key duties include supervising and training front desk staff, developing and implementing front desk procedures, and managing room inventory and rates. You will also be involved in guest satisfaction surveys, concierge services, and coordinating with other hotel departments, such as housekeeping and maintenance, to ensure guest needs are met. The ideal candidate will possess outstanding leadership, communication, and problem-solving skills, with a passion for hospitality. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 4 years of experience in hotel front desk operations, with at least 2 years in a supervisory or management capacity, is essential. Experience with property management systems (PMS) is mandatory. Fluency in multiple languages is a significant advantage. This is an exciting opportunity to shape the guest experience at a renowned establishment and advance your career in the hospitality industry. If you are a dedicated and guest-centric professional, we encourage you to apply.
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