1 131 Hotel Staff jobs in Bahrain
Hotel Guest Services Manager
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Hotel Manager
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Hotel Manager
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Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Ensure the delivery of exceptional guest service and satisfaction.
- Manage hotel staff, including hiring, training, and performance evaluation.
- Develop and implement operational policies and procedures.
- Manage hotel budgets, control expenses, and maximize revenue.
- Monitor and analyze financial performance to identify areas for improvement.
- Develop and implement marketing and sales strategies to increase occupancy and revenue.
- Ensure compliance with health, safety, and hygiene standards.
- Build and maintain strong relationships with guests, suppliers, and local tourism partners.
Qualifications:
- Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or a senior hospitality role.
- Proven experience in managing diverse hotel departments.
- Strong understanding of hotel operations, revenue management, and customer service principles.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software and systems.
- Ability to manage budgets and financial performance.
- Strong problem-solving and decision-making abilities.
- A passion for hospitality and creating memorable guest experiences.
Hotel Operations Director - Luxury Boutique Hotel
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Hotel Operations Manager - Luxury Boutique Hotel
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Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8 years of experience in hotel operations, with at least 3 years in a management role.
- Proven track record in managing multiple hotel departments.
- Strong understanding of hotel operations, budgeting, and P&L management.
- Excellent leadership, communication, and customer service skills.
- Proficiency in Property Management Systems (PMS) and hotel software.
- Ability to work under pressure and manage multiple priorities.
- Knowledge of local tourism trends and market dynamics is a plus.
Hotel Operations Manager - Luxury Boutique Hotel
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Hotel General Manager - Luxury Boutique Hotel
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Key responsibilities include:
- Overseeing all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and finance.
- Developing and implementing strategic business plans to achieve optimal guest satisfaction, operational efficiency, and financial performance.
- Managing the hotel's budget, controlling costs, and maximizing revenue through effective pricing and marketing strategies.
- Ensuring the highest standards of service quality and guest satisfaction are consistently met and exceeded.
- Recruiting, training, motivating, and developing a high-performing hotel team.
- Establishing and maintaining strong relationships with guests, vendors, and the local community.
- Ensuring compliance with all health, safety, and sanitation regulations, as well as all local and national laws.
- Driving sales and marketing initiatives to increase occupancy rates and market share.
- Monitoring industry trends and competitor activities to identify opportunities for innovation and improvement.
- Conducting regular performance reviews of department heads and implementing development plans.
- Representing the hotel and the company at industry events and community functions.
- Maintaining the physical integrity of the hotel through effective facility management.
- Championing a culture of exceptional service and guest loyalty.
- Reporting on hotel performance to corporate management and stakeholders.
The ideal candidate will possess:
- A Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is a plus.
- A minimum of 10 years of progressive experience in hotel management, with at least 5 years in a General Manager or Director of Operations role within a luxury hotel setting.
- Proven track record of successfully managing hotel operations, driving profitability, and enhancing guest satisfaction.
- In-depth knowledge of luxury hospitality standards and best practices.
- Strong financial acumen, including P&L management, budgeting, and forecasting.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in hotel management systems (PMS) and point-of-sale (POS) systems.
- A passion for delivering outstanding customer service and creating memorable guest experiences.
- The ability to inspire and motivate a diverse team.
- Strong problem-solving and decision-making capabilities.
- A comprehensive understanding of sales, marketing, and revenue management principles.
- Flexibility to work varied hours, including nights, weekends, and holidays as needed.
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Hotel Operations Manager - Luxury Boutique Hotel
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Responsibilities:
- Oversee and manage daily operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Facilities.
- Ensure the delivery of impeccable guest services and maintain the highest standards of hospitality.
- Develop and implement operational policies and procedures to improve efficiency and guest satisfaction.
- Manage departmental budgets, control costs, and optimize revenue streams.
- Recruit, train, motivate, and manage hotel staff to ensure exceptional performance.
- Conduct regular inspections of the hotel's facilities and services to ensure quality and compliance with standards.
- Handle guest feedback and resolve complaints promptly and professionally.
- Collaborate with the General Manager on strategic planning, marketing initiatives, and capital expenditure projects.
- Maintain strong relationships with suppliers and vendors.
- Ensure compliance with all health, safety, and hygiene regulations.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in luxury or boutique hotel settings.
- Proven track record of successfully managing multiple hotel departments.
- Strong understanding of hotel operations, including revenue management, guest relations, and staff management.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- A passion for providing exceptional guest experiences.
Guest Services Manager, Luxury Hotel
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Responsibilities include managing and training the front desk, concierge, bell staff, and valet teams to deliver personalized and efficient service. You will be responsible for developing and implementing standard operating procedures to enhance guest services and operational efficiency. Handling guest inquiries, concerns, and complaints with professionalism and empathy, ensuring timely and satisfactory resolutions, is crucial. This role involves monitoring and analyzing guest feedback, implementing strategies to improve guest satisfaction scores. You will also be responsible for managing room inventory, reservations, and ensuring the accuracy of billing and guest accounts. Collaboration with other hotel departments, such as housekeeping, food and beverage, and maintenance, is essential to ensure a cohesive guest experience. Budget management for the Guest Services department, including staffing, supplies, and training, will be a key responsibility. The Guest Services Manager will actively participate in the hotel's yield management strategies to maximize occupancy and revenue. The ability to anticipate guest needs and proactively offer solutions is a hallmark of this position.
Qualifications : A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 5 years of progressive experience in hotel front office operations, with at least 2 years in a supervisory or management capacity. Proven experience in luxury hotel environments is essential. Excellent knowledge of hotel property management systems (PMS) and reservation software. Strong understanding of customer service principles and best practices. Exceptional leadership, communication, and interpersonal skills. Ability to work flexible hours, including weekends and holidays. A polished and professional demeanor. The ability to remain calm and efficient under pressure. A passion for delivering memorable guest experiences.
Hotel Cleanliness Expert
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**Job Number** 25137893
**Job Category** Housekeeping & Laundry
**Location** The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.