1 131 Hotel Staff jobs in Bahrain

Hotel Guest Services Manager

20020 Tubli, Central BHD50000 Annually WhatJobs

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full-time
Our client is looking for an exceptional Hotel Guest Services Manager to lead their front-of-house operations in Janabiyah, Northern, BH . This role is central to ensuring an outstanding guest experience from arrival to departure. The ideal candidate will have a passion for hospitality, excellent interpersonal skills, and a proven ability to manage a dynamic team. Responsibilities include overseeing the reception, concierge, and bell desk operations, ensuring all guest requests and inquiries are handled promptly and professionally. You will be responsible for training and developing the guest services team, setting performance standards, and conducting regular performance reviews. A key part of the role involves handling guest feedback, resolving complaints efficiently and effectively, and turning potentially negative situations into positive ones. You will work closely with other hotel departments, such as housekeeping and food and beverage, to ensure seamless service delivery. Managing guest reservations, check-ins, and check-outs efficiently and accurately is essential. The Guest Services Manager will also be involved in implementing guest loyalty programs and ensuring the highest standards of service quality are consistently met. A proactive approach to anticipating guest needs and exceeding expectations is paramount. The ability to work flexible hours, including evenings and weekends, is required. This position demands exceptional problem-solving skills and the capacity to remain calm and composed under pressure. Your leadership will directly impact guest satisfaction and the hotel's overall reputation for excellence in service.
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Hotel Manager

909 Diplomatic Area BHD4500 month WhatJobs

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full-time
Our client, a renowned luxury hotel situated in the vibrant tourist hub of Isa Town, Southern, BH , is seeking an experienced and dynamic Hotel Manager to lead its operations and ensure unparalleled guest experiences. This senior position requires a strong leader with a proven track record in hospitality management, excellent business acumen, and a passion for delivering exceptional service. As Hotel Manager, you will be responsible for overseeing all aspects of hotel operations, including front desk, housekeeping, food and beverage, maintenance, and staff management, to ensure smooth and efficient service delivery. Your duties will encompass developing and implementing operational strategies to enhance guest satisfaction, drive revenue, and control costs. You will be instrumental in maintaining the hotel's reputation for quality and excellence, managing budgets, staff training, and ensuring compliance with all health, safety, and licensing regulations. Building and maintaining strong relationships with guests, staff, and suppliers will be crucial. The ideal candidate will possess a deep understanding of the hospitality industry, including market trends, operational best practices, and customer service standards. Exceptional leadership, communication, and problem-solving skills are essential, along with the ability to motivate and inspire a diverse team. Proven experience in a similar management role within the hotel industry is required. A degree in Hospitality Management, Business Administration, or a related field is highly desirable. If you are a results-oriented professional with a commitment to excellence and a desire to lead a team in a prestigious hospitality setting, this role offers a rewarding career opportunity.
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Hotel Manager

209 Tubli, Central BHD50000 Annually WhatJobs

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full-time
Our client is seeking a charismatic and experienced Hotel Manager to oversee the operations of a premier hospitality establishment in Janabiyah, Northern, BH . This crucial role is responsible for ensuring exceptional guest experiences, managing daily hotel operations, and driving profitability. The ideal candidate will possess a passion for hospitality, strong leadership skills, and a comprehensive understanding of hotel management, including front office, housekeeping, food and beverage, and events. Responsibilities include supervising all hotel departments, ensuring adherence to service standards, and implementing operational policies and procedures. You will be responsible for staff training and development, performance management, and fostering a positive and productive work environment. Key aspects of the role involve managing budgets, controlling costs, and developing strategies to maximize revenue through room occupancy, F&B sales, and event bookings. The Hotel Manager will also be responsible for guest relations, handling complaints, and ensuring guest satisfaction by maintaining high standards of service. A strong understanding of marketing, sales, and local tourism trends is beneficial. This position offers an exciting opportunity to lead a dedicated team and contribute to the success of a renowned hospitality venue.

Responsibilities:
  • Oversee all aspects of hotel operations, including front desk, housekeeping, F&B, and maintenance.
  • Ensure the delivery of exceptional guest service and satisfaction.
  • Manage hotel staff, including hiring, training, and performance evaluation.
  • Develop and implement operational policies and procedures.
  • Manage hotel budgets, control expenses, and maximize revenue.
  • Monitor and analyze financial performance to identify areas for improvement.
  • Develop and implement marketing and sales strategies to increase occupancy and revenue.
  • Ensure compliance with health, safety, and hygiene standards.
  • Build and maintain strong relationships with guests, suppliers, and local tourism partners.

Qualifications:
  • Bachelor's degree in Hospitality Management, Tourism, Business Administration, or a related field.
  • Minimum of 5 years of experience in hotel management or a senior hospitality role.
  • Proven experience in managing diverse hotel departments.
  • Strong understanding of hotel operations, revenue management, and customer service principles.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software and systems.
  • Ability to manage budgets and financial performance.
  • Strong problem-solving and decision-making abilities.
  • A passion for hospitality and creating memorable guest experiences.
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Hotel Operations Director - Luxury Boutique Hotel

101 Manama, Capital BHD120000 Annually WhatJobs

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full-time
Our client, a prestigious luxury boutique hotel, is looking for an experienced and visionary Hotel Operations Director to lead their team in the heart of Manama, Capital, BH . This senior leadership role is responsible for overseeing all aspects of hotel operations, ensuring the delivery of exceptional guest experiences and maintaining the highest standards of service and quality. The ideal candidate will have a comprehensive understanding of hotel management, including front office, food and beverage, housekeeping, and guest services. You will be tasked with driving operational efficiency, managing departmental budgets, implementing service standards, and ensuring compliance with health and safety regulations. Key responsibilities include leading and motivating diverse teams, developing and executing strategic operational plans, and fostering a culture of excellence and continuous improvement. Our client prides itself on personalized service, and you will be instrumental in upholding and enhancing this reputation. The successful applicant will hold a degree in Hospitality Management or a related field, coupled with a minimum of 7 years of progressive experience in hotel operations, with at least 3 years in a senior management role. Previous experience with luxury hotels is essential. Strong leadership, financial acumen, problem-solving abilities, and outstanding communication skills are required. You should be adept at managing guest relations, resolving complex issues, and ensuring guest satisfaction. Experience with property management systems (PMS) and other hotel technologies is expected. This is an exceptional opportunity to join a highly respected establishment and shape the guest experience in a vibrant city. Our client offers a competitive salary, comprehensive benefits package, and opportunities for professional growth. You will be a key player in the hotel's success, contributing to its reputation for outstanding hospitality. The ability to maintain high standards in a fast-paced environment is critical. If you are passionate about creating memorable experiences and possess a commitment to service excellence, we invite you to apply.
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Hotel Operations Manager - Luxury Boutique Hotel

20562 Askar, Southern BHD70000 Annually WhatJobs

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full-time
Our client, a prestigious luxury boutique hotel, is seeking an experienced and dynamic Hotel Operations Manager to oversee all aspects of its daily operations in Tubli, Capital, BH . This role is pivotal in ensuring the highest standards of guest service, operational efficiency, and profitability. The ideal candidate will have a deep understanding of hotel management, a passion for hospitality, and a proven ability to lead and motivate diverse teams. You will be responsible for managing various departments, including Front Office, Housekeeping, Food & Beverage, and Concierge, ensuring seamless coordination and exceptional guest experiences. Key responsibilities include developing and implementing operational strategies, setting service standards, and monitoring performance against key metrics. You will manage budgets, control costs, and maximize revenue opportunities through effective yield management and sales initiatives. Ensuring compliance with health, safety, and hygiene regulations is paramount. You will also play a crucial role in staff recruitment, training, and development, fostering a positive and productive work environment. Handling guest feedback and resolving complaints promptly and professionally to maintain guest satisfaction is essential. Collaboration with senior management to develop and execute strategic plans, market positioning, and overall business growth will be a significant part of this role. We are looking for a proactive, results-oriented leader with excellent interpersonal and problem-solving skills. A strong understanding of the luxury hospitality market and a commitment to delivering unparalleled guest experiences are vital. This is an outstanding opportunity to contribute to the success of a renowned establishment and advance your career in the hospitality industry.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 8 years of experience in hotel operations, with at least 3 years in a management role.
  • Proven track record in managing multiple hotel departments.
  • Strong understanding of hotel operations, budgeting, and P&L management.
  • Excellent leadership, communication, and customer service skills.
  • Proficiency in Property Management Systems (PMS) and hotel software.
  • Ability to work under pressure and manage multiple priorities.
  • Knowledge of local tourism trends and market dynamics is a plus.
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Hotel Operations Manager - Luxury Boutique Hotel

26531 Muharraq, Muharraq BHD70000 Annually WhatJobs

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full-time
Our client is looking for a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of a prestigious luxury boutique hotel located in **Muharraq, Muharraq, BH**. This key leadership role is responsible for ensuring the highest standards of guest service, operational efficiency, and profitability across all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Banquets. You will lead and motivate a diverse team of hospitality professionals, fostering a culture of excellence and continuous improvement. Responsibilities include developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with health, safety, and quality standards. The ideal candidate will have a minimum of 5 years of progressive management experience in the luxury hospitality sector, with a proven ability to manage multiple departments effectively. Strong knowledge of hotel management systems (PMS), revenue management principles, and customer service best practices is essential. Excellent interpersonal, communication, and problem-solving skills are critical for success in this role. You will be instrumental in enhancing the guest experience, driving guest satisfaction, and building positive relationships with local businesses and the community. The ability to work flexible hours, including evenings, weekends, and holidays, is required. This is an exciting opportunity to contribute to the success of a highly acclaimed establishment and advance your career in hotel management. You will play a vital role in maintaining the hotel's reputation for exceptional service and creating memorable experiences for every guest. Strategic planning and implementation of service standards will be a core function of this position.
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Hotel General Manager - Luxury Boutique Hotel

BH-111 Manama, Capital BHD150000 Annually WhatJobs

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full-time
Our client, a highly acclaimed hospitality group renowned for its exquisite boutique hotels, is seeking an experienced and charismatic General Manager to lead their flagship property in Manama, Capital, BH . This is a premier leadership opportunity to oversee all operational aspects of a luxury hotel, ensuring unparalleled guest experiences, driving revenue growth, and maintaining the highest standards of service excellence. The ideal candidate will possess a deep understanding of luxury hospitality, strong financial acumen, and exceptional leadership skills.

Key responsibilities include:
  • Overseeing all hotel operations, including front office, housekeeping, food and beverage, sales and marketing, and finance.
  • Developing and implementing strategic business plans to achieve optimal guest satisfaction, operational efficiency, and financial performance.
  • Managing the hotel's budget, controlling costs, and maximizing revenue through effective pricing and marketing strategies.
  • Ensuring the highest standards of service quality and guest satisfaction are consistently met and exceeded.
  • Recruiting, training, motivating, and developing a high-performing hotel team.
  • Establishing and maintaining strong relationships with guests, vendors, and the local community.
  • Ensuring compliance with all health, safety, and sanitation regulations, as well as all local and national laws.
  • Driving sales and marketing initiatives to increase occupancy rates and market share.
  • Monitoring industry trends and competitor activities to identify opportunities for innovation and improvement.
  • Conducting regular performance reviews of department heads and implementing development plans.
  • Representing the hotel and the company at industry events and community functions.
  • Maintaining the physical integrity of the hotel through effective facility management.
  • Championing a culture of exceptional service and guest loyalty.
  • Reporting on hotel performance to corporate management and stakeholders.

The ideal candidate will possess:
  • A Bachelor's degree in Hospitality Management, Business Administration, or a related field; a Master's degree is a plus.
  • A minimum of 10 years of progressive experience in hotel management, with at least 5 years in a General Manager or Director of Operations role within a luxury hotel setting.
  • Proven track record of successfully managing hotel operations, driving profitability, and enhancing guest satisfaction.
  • In-depth knowledge of luxury hospitality standards and best practices.
  • Strong financial acumen, including P&L management, budgeting, and forecasting.
  • Exceptional leadership, communication, and interpersonal skills.
  • Proficiency in hotel management systems (PMS) and point-of-sale (POS) systems.
  • A passion for delivering outstanding customer service and creating memorable guest experiences.
  • The ability to inspire and motivate a diverse team.
  • Strong problem-solving and decision-making capabilities.
  • A comprehensive understanding of sales, marketing, and revenue management principles.
  • Flexibility to work varied hours, including nights, weekends, and holidays as needed.
This is an unparalleled opportunity for a seasoned hospitality leader to guide a premier establishment and contribute to its continued success.
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Hotel Operations Manager - Luxury Boutique Hotel

67890 Diplomatic Area BHD70000 Annually WhatJobs

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full-time
Our client, a distinguished luxury boutique hotel known for its exceptional guest service and unique ambiance, is seeking an experienced and dynamic Hotel Operations Manager for its property in **Isa Town, Southern, BH**. This senior role requires a strategic leader with a keen eye for detail, a passion for hospitality, and the ability to ensure seamless day-to-day operations across all hotel departments. You will be responsible for driving operational efficiency, maintaining high standards of service, and enhancing the overall guest experience.

Responsibilities:
  • Oversee and manage daily operations of all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Facilities.
  • Ensure the delivery of impeccable guest services and maintain the highest standards of hospitality.
  • Develop and implement operational policies and procedures to improve efficiency and guest satisfaction.
  • Manage departmental budgets, control costs, and optimize revenue streams.
  • Recruit, train, motivate, and manage hotel staff to ensure exceptional performance.
  • Conduct regular inspections of the hotel's facilities and services to ensure quality and compliance with standards.
  • Handle guest feedback and resolve complaints promptly and professionally.
  • Collaborate with the General Manager on strategic planning, marketing initiatives, and capital expenditure projects.
  • Maintain strong relationships with suppliers and vendors.
  • Ensure compliance with all health, safety, and hygiene regulations.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel operations management, preferably in luxury or boutique hotel settings.
  • Proven track record of successfully managing multiple hotel departments.
  • Strong understanding of hotel operations, including revenue management, guest relations, and staff management.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in hotel management software (PMS) and Microsoft Office Suite.
  • Ability to work under pressure and make sound decisions in a fast-paced environment.
  • A passion for providing exceptional guest experiences.
This is an exceptional opportunity to join a highly reputable hospitality group in **Isa Town, Southern, BH**. We offer a competitive salary, attractive benefits, and opportunities for career growth within a luxurious environment.
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Guest Services Manager, Luxury Hotel

BH 325 Askar, Southern BHD70000 Annually WhatJobs

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full-time
Our client, a highly-rated luxury hotel, is seeking an experienced and guest-centric Guest Services Manager to oversee all front-facing operations in Tubli, Capital, BH . This role is pivotal in ensuring an exceptional guest experience from arrival to departure, upholding the hotel's reputation for outstanding service. The ideal candidate will be a natural leader with a passion for hospitality and a proven ability to manage a diverse team, ensuring seamless operations and exceeding guest expectations. You will be responsible for the overall guest satisfaction, including front desk, concierge, and bell services.

Responsibilities include managing and training the front desk, concierge, bell staff, and valet teams to deliver personalized and efficient service. You will be responsible for developing and implementing standard operating procedures to enhance guest services and operational efficiency. Handling guest inquiries, concerns, and complaints with professionalism and empathy, ensuring timely and satisfactory resolutions, is crucial. This role involves monitoring and analyzing guest feedback, implementing strategies to improve guest satisfaction scores. You will also be responsible for managing room inventory, reservations, and ensuring the accuracy of billing and guest accounts. Collaboration with other hotel departments, such as housekeeping, food and beverage, and maintenance, is essential to ensure a cohesive guest experience. Budget management for the Guest Services department, including staffing, supplies, and training, will be a key responsibility. The Guest Services Manager will actively participate in the hotel's yield management strategies to maximize occupancy and revenue. The ability to anticipate guest needs and proactively offer solutions is a hallmark of this position.

Qualifications : A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 5 years of progressive experience in hotel front office operations, with at least 2 years in a supervisory or management capacity. Proven experience in luxury hotel environments is essential. Excellent knowledge of hotel property management systems (PMS) and reservation software. Strong understanding of customer service principles and best practices. Exceptional leadership, communication, and interpersonal skills. Ability to work flexible hours, including weekends and holidays. A polished and professional demeanor. The ability to remain calm and efficient under pressure. A passion for delivering memorable guest experiences.
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Hotel Cleanliness Expert

Manama, Capital Marriott

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**Additional Information**
**Job Number** 25137893
**Job Category** Housekeeping & Laundry
**Location** The Westin City Centre Bahrain, Sheikh Khalifa Bin Salman Highway, Manama, Bahrain, Bahrain,VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts - to get it right for our guests and our business each and every time.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves. To achieve the brand mission of becoming the preeminent wellness brand in hospitality, we need passionate and engaged associates to bring the brand's unique programming to life. We want our associates to embrace their own well-being practices both on and off property. You are the ideal Westin candidate if you are passionate; you are active and take pride in how you maintain your well-being; you are optimistic; you are adventurous. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing globalteam, and **become** the best version of you.
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