903 Hotels jobs in Amwaj Islands
Operations Manager, Luxury Hotels
22442 Busaiteen, Muharraq
BHD70000 Annually
WhatJobs
Posted 17 days ago
Job Viewed
Job Description
Our client, a renowned operator of luxury hospitality establishments, is seeking a highly competent and guest-focused Operations Manager to oversee the daily operations of their premier hotel. This role requires an individual with a passion for excellence in service delivery and a proven ability to manage diverse operational departments. You will be responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and profitability across all areas, including Front Office, Housekeeping, Food & Beverage, and Events. The ideal candidate will possess significant experience in hotel operations management, preferably within the luxury segment. Key responsibilities include developing and implementing operational strategies, managing departmental budgets, optimizing resource allocation, and enforcing quality control measures. You will lead and motivate a diverse team of hospitality professionals, fostering a culture of exceptional service and continuous improvement. Strong leadership, communication, and problem-solving skills are essential, as is a keen eye for detail and the ability to anticipate and respond to guest needs. Experience with hotel management systems and a thorough understanding of hospitality industry best practices are required. This position is based in Busaiteen, Muharraq, BH and involves hands-on management and direct interaction with staff and guests. We are looking for a dynamic individual who can uphold the brand's reputation for luxury and impeccable service, driving operational success and enhancing the overall guest experience. Your contribution will be vital in maintaining the high standards expected of a world-class hospitality provider.
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0
Revenue Manager - Luxury Hotels
1050 Galali
BHD90000 Annually
WhatJobs
Posted 20 days ago
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Job Description
Our client, a renowned collection of luxury hotels, is seeking a strategic and analytical Revenue Manager to optimize pricing and inventory strategies across their properties. This position offers a hybrid work arrangement, allowing for effective collaboration with on-site management teams while retaining the flexibility of remote work. You will be responsible for maximizing room revenue and profitability by forecasting demand, setting optimal rates, and managing distribution channels.
The ideal candidate will have a proven track record in revenue management within the hospitality industry, preferably with a focus on luxury properties. You will possess a deep understanding of revenue management principles, market analysis, competitor intelligence, and the use of various revenue management systems (RMS) and property management systems (PMS). Strong analytical skills, attention to detail, and the ability to make data-driven decisions are paramount. You will work closely with sales, marketing, and operations teams to align revenue strategies with overall business objectives.
Key Responsibilities:
Qualifications:
The ideal candidate will have a proven track record in revenue management within the hospitality industry, preferably with a focus on luxury properties. You will possess a deep understanding of revenue management principles, market analysis, competitor intelligence, and the use of various revenue management systems (RMS) and property management systems (PMS). Strong analytical skills, attention to detail, and the ability to make data-driven decisions are paramount. You will work closely with sales, marketing, and operations teams to align revenue strategies with overall business objectives.
Key Responsibilities:
- Develop and implement dynamic pricing and inventory strategies to maximize revenue and occupancy.
- Analyze historical data, market trends, and competitor activity to forecast demand accurately.
- Manage room rates, inventory controls, and length-of-stay restrictions across all distribution channels.
- Collaborate with the Sales and Marketing teams to develop effective promotional strategies.
- Monitor and analyze key performance indicators (KPIs) related to revenue, occupancy, and average daily rate (ADR).
- Prepare regular reports and presentations on revenue performance and strategy recommendations.
- Ensure optimal placement and content on all online travel agencies (OTAs) and the hotel's direct booking channels.
- Conduct regular business reviews with hotel management teams.
- Identify opportunities for upselling and cross-selling to enhance guest experience and revenue.
- Stay updated on the latest revenue management technologies and best practices.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel revenue management.
- Proven experience with revenue management systems (RMS) and property management systems (PMS).
- Strong analytical skills and a data-driven approach to decision-making.
- Excellent understanding of pricing strategies, demand forecasting, and market analysis.
- Proficiency in Microsoft Excel and other data analysis tools.
- Strong communication, presentation, and interpersonal skills.
- Ability to work effectively in a hybrid environment and collaborate with diverse teams.
- Experience in luxury hospitality is highly preferred.
- Proactive, organized, and detail-oriented.
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1
Senior Operations Manager, Luxury Hotels
1111 Busaiteen, Muharraq
BHD120000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a globally recognized leader in luxury hospitality, is seeking an accomplished Senior Operations Manager to join their esteemed, fully remote management team. This critical role will oversee the operational strategy and execution for a portfolio of high-end hotels, ensuring unparalleled guest experiences and driving operational excellence. The ideal candidate will leverage their extensive experience in hotel management, with a strong focus on F&B, Front Office, and Rooms Division operations. You will be responsible for developing and implementing best practices, setting performance benchmarks, and ensuring adherence to brand standards across all properties. This position demands exceptional strategic thinking, leadership, and a deep understanding of the luxury hospitality market. You will work collaboratively with on-site hotel management teams, providing guidance, support, and driving continuous improvement initiatives. Responsibilities include developing annual operating budgets, monitoring financial performance, optimizing resource allocation, and implementing innovative operational solutions to enhance guest satisfaction and profitability. This role requires strong analytical skills to interpret performance data, identify trends, and recommend data-driven decisions. A passion for service excellence, a keen eye for detail, and the ability to foster a positive and productive work culture, even in a remote setting, are paramount. You will be expected to travel occasionally to properties as needed for strategic reviews and operational assessments. This is a unique opportunity to shape the operational future of premier hospitality establishments from a remote, strategic vantage point, impacting guests and staff worldwide.
Key Responsibilities:
Key Responsibilities:
- Develop and implement operational strategies to enhance guest satisfaction and profitability.
- Oversee the performance of Front Office, Rooms Division, and Food & Beverage operations across multiple luxury hotels.
- Set operational standards and KPIs, and monitor performance against benchmarks.
- Collaborate with General Managers and department heads to drive operational excellence.
- Develop and manage annual operating budgets and forecasts.
- Identify opportunities for innovation and implement new technologies and service enhancements.
- Ensure compliance with brand standards, health, safety, and regulatory requirements.
- Analyze operational data to identify trends and recommend improvements.
- Provide leadership and mentorship to remote and on-site teams.
- Conduct regular operational audits and provide actionable feedback.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 8-10 years of progressive experience in luxury hotel operations management.
- Proven track record of success in managing multiple hotel departments and properties.
- In-depth knowledge of hotel operations, including F&B, Rooms, and Front Office.
- Strong financial acumen and budgeting experience.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to think strategically and implement operational improvements.
- Proficiency in hotel management software and MS Office Suite.
- Experience with remote team management and collaboration tools.
- Willingness to travel as required.
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2
Guest Relations Manager - Luxury Hotels
710 Busaiteen, Muharraq
BHD60000 Annually
WhatJobs
Posted 20 days ago
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Job Description
Our client, a globally recognized luxury hotel brand, is looking for an exceptional Guest Relations Manager to join their remote operations team. This role is integral to ensuring an unparalleled guest experience, focusing on enhancing satisfaction, resolving concerns, and fostering loyalty. You will work remotely, coordinating with hotel staff and guests to manage and elevate the overall guest journey.
Key Responsibilities:
Key Responsibilities:
- Overseeing and enhancing the guest experience across all touchpoints, from pre-arrival to post-departure.
- Responding promptly and professionally to guest inquiries, requests, and feedback received through various channels.
- Proactively identifying opportunities to anticipate guest needs and personalize their stay.
- Managing and resolving guest complaints and service issues with empathy, efficiency, and a commitment to guest satisfaction.
- Coordinating with various hotel departments (e.g., Front Office, F&B, Housekeeping) to ensure seamless service delivery and guest needs are met.
- Developing and implementing strategies to increase guest loyalty and repeat business.
- Monitoring online reviews and social media channels to gauge guest sentiment and respond appropriately.
- Assisting with the training and development of front-line staff on guest service standards and best practices.
- Maintaining detailed guest records and preferences for personalized service.
- Acting as a brand ambassador, embodying the luxury values of the hotel.
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3
Remote Guest Experience Manager - Boutique Hotels
456 Busaiteen, Muharraq
BHD70000 Annually
WhatJobs
Posted 12 days ago
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Job Description
Our client, a collection of exquisite boutique hotels, is seeking a dedicated and imaginative Remote Guest Experience Manager. This is a fully remote role focused on elevating the guest journey and ensuring unparalleled satisfaction across all properties. You will be instrumental in defining and implementing service standards that embody the unique character of each boutique hotel. Responsibilities include managing guest feedback systems, analyzing guest data to identify trends and opportunities for enhancement, and training on-site teams to deliver personalized and memorable experiences. The ideal candidate will have a profound understanding of luxury hospitality, a keen eye for detail, and exceptional communication and problem-solving skills. You will act as the primary advocate for the guest, proactively addressing needs and anticipating desires. This role requires a strategic approach to service design, fostering a culture of excellence and ensuring brand consistency. Responsibilities:
- Develop and implement innovative guest experience strategies aligned with the brand identity of each boutique hotel.
- Oversee guest feedback collection and analysis, translating insights into actionable improvements.
- Train and coach on-site staff on service standards, personalized guest interaction, and problem resolution.
- Act as a primary point of contact for escalated guest issues, ensuring prompt and satisfactory resolutions.
- Collaborate with hotel management teams to create unique guest offerings and amenities.
- Monitor online reviews and social media mentions, managing the hotel's online reputation.
- Develop and maintain guest preference profiles to enable personalized service.
- Identify opportunities to enhance the pre-arrival, in-stay, and post-stay guest journey.
- Stay abreast of industry trends in luxury hospitality and guest experience management.
- Ensure seamless communication between guests and hotel operational teams.
- Contribute to the development of service training materials and programs.
- Uphold the highest standards of service and operational excellence.
- Bachelor's degree in Hospitality Management, Business, or a related field.
- Minimum of 5 years of experience in guest relations, front office management, or a similar guest-facing role within luxury hospitality.
- Demonstrated experience in designing and implementing guest experience programs.
- Exceptional understanding of luxury hotel operations and service standards.
- Strong analytical skills with the ability to interpret guest data and feedback.
- Excellent written and verbal communication skills, with a talent for persuasive communication.
- Proficiency in CRM systems and guest feedback platforms.
- Ability to work independently and manage responsibilities effectively in a remote setting.
- Adept at problem-solving and conflict resolution.
- Passionate about delivering exceptional and personalized guest experiences.
This advertiser has chosen not to accept applicants from your region.
4
Remote Senior Operations Manager, Luxury Hotels
1065 Galali
BHD75000 Annually
WhatJobs
Posted 20 days ago
Job Viewed
Job Description
Our esteemed client, a globally recognized leader in luxury hospitality, is seeking a highly experienced and strategic Senior Operations Manager to join their fully remote team. This is a unique opportunity to shape operational excellence across multiple properties without the need for on-site presence. The Senior Operations Manager will be responsible for developing, implementing, and overseeing operational strategies that enhance guest satisfaction, optimize efficiency, and drive profitability. Key responsibilities include: developing and enforcing high standards of service and operational procedures; analyzing performance metrics and identifying areas for improvement; implementing best practices in hotel operations, including front desk, housekeeping, F&B, and guest services; managing budgets, controlling costs, and ensuring financial targets are met; leading and motivating remote operational teams through effective communication and virtual leadership; collaborating with property GMs and department heads to ensure seamless execution; developing and executing strategic initiatives to enhance guest experiences and loyalty programs; staying abreast of industry trends and innovative technologies in hospitality; ensuring compliance with all health, safety, and regulatory standards; and preparing comprehensive operational reports for senior leadership. The ideal candidate must demonstrate exceptional leadership qualities, a deep understanding of luxury hotel operations, and a proven ability to drive performance in a remote setting. A bachelor's degree in Hospitality Management, Business Administration, or a related field is essential, with advanced certifications highly desirable. Superior problem-solving, decision-making, and communication skills are paramount for success in this role. This position operates entirely remotely, offering unparalleled flexibility. Our client values a proactive approach, a keen eye for detail, and a commitment to upholding the highest standards of luxury service.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
201 Busaiteen, Muharraq
BHD70000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily functioning of their esteemed establishment. This role is crucial in ensuring the highest standards of guest satisfaction, operational efficiency, and profitability. You will be responsible for managing multiple departments, including front desk, housekeeping, food and beverage, and maintenance, to deliver exceptional guest experiences. The ideal candidate will possess a strong background in hospitality management, excellent leadership skills, and a deep understanding of hotel operations. Your core duties will include developing and implementing operational strategies, managing budgets, controlling costs, and ensuring compliance with all health, safety, and licensing regulations. You will be tasked with recruiting, training, and supervising hotel staff, fostering a positive work environment, and resolving guest issues promptly and effectively. Performance monitoring, reporting on key operational metrics, and identifying areas for improvement will be integral to your role. Experience in managing food and beverage services, understanding of revenue management principles, and a solid grasp of property management systems (PMS) are highly desirable. You should be adept at problem-solving, possess excellent communication and interpersonal skills, and have a keen eye for detail. A proactive approach to guest service, a commitment to maintaining brand standards, and the ability to lead a diverse team are essential. This position offers the opportunity to make a significant impact on the hotel's success and reputation. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, coupled with substantial experience in hotel operations. You will be a key player in driving service excellence and operational excellence within the hotel.
Responsibilities:
Responsibilities:
- Oversee the daily operations of all hotel departments.
- Ensure high standards of guest service and satisfaction.
- Manage departmental budgets and control operational costs.
- Develop and implement operational policies and procedures.
- Recruit, train, and supervise hotel staff.
- Monitor staff performance and conduct reviews.
- Resolve guest complaints and ensure timely resolution.
- Maintain compliance with health, safety, and legal regulations.
- Collaborate with department heads to optimize service delivery.
- Contribute to the hotel's overall profitability and success.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field (or equivalent experience).
- Minimum of 5 years of experience in hotel operations management.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hospitality industry best practices.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel property management systems (PMS).
- Knowledge of budgeting, cost control, and revenue management.
- Ability to handle stressful situations and resolve conflicts effectively.
This advertiser has chosen not to accept applicants from your region.
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6
Hotel Operations Manager
505 Amwaj Islands
BHD3000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prestigious hospitality establishment, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day management of their hotel. This key role is responsible for ensuring exceptional guest experiences, efficient operations, and profitability across all hotel departments. The ideal candidate will have a proven track record in hotel management, strong leadership skills, and a passion for delivering outstanding customer service. This position offers a hybrid work model, combining on-site management responsibilities with strategic planning that can be conducted remotely.
Responsibilities:
Qualifications:
Responsibilities:
- Oversee all hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and ensure financial targets are met.
- Recruit, train, motivate, and manage hotel staff to ensure high performance.
- Maintain high standards of cleanliness, safety, and security throughout the hotel.
- Implement and monitor service quality standards, addressing guest feedback promptly.
- Manage vendor relationships and procurement of supplies and services.
- Ensure compliance with all relevant health, safety, and licensing regulations.
- Develop and execute marketing and sales strategies to drive occupancy and revenue.
- Conduct regular operational audits and implement improvements.
- Collaborate with other departments to ensure seamless service delivery.
- Prepare operational reports and financial statements for senior management.
- Stay abreast of industry trends and competitor activities to maintain a competitive edge.
- Foster a positive and collaborative work environment for all staff members.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or a senior operations role.
- Proven ability to manage multiple departments and lead diverse teams.
- Strong financial acumen and experience with budgeting and cost control.
- Excellent interpersonal, communication, and problem-solving skills.
- In-depth knowledge of hotel operations, F&B, and front office management.
- Proficiency in hotel management software (PMS) and relevant IT systems.
- A passion for guest service and a commitment to exceeding expectations.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Experience in sales and marketing within the hospitality sector is a plus.
- Demonstrated leadership qualities and the ability to inspire staff.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager
26677 Busaiteen, Muharraq
BHD55000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is a renowned hospitality group seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of their establishment in Busaiteen, Muharraq, BH . This crucial on-site role requires a leader passionate about delivering exceptional guest experiences and driving operational efficiency. You will be responsible for managing all departments, including front office, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery and adherence to high standards. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a deep understanding of the hospitality industry. You will work closely with department heads to train staff, manage budgets, implement operational strategies, and ensure guest satisfaction. This is a demanding but rewarding position for an individual committed to excellence in hospitality management.
Responsibilities:
Responsibilities:
- Oversee and coordinate the daily operations of all hotel departments.
- Ensure the highest standards of guest service and satisfaction are maintained.
- Manage departmental budgets, including labor costs, supplies, and inventory.
- Develop and implement operational policies and procedures.
- Recruit, train, and motivate hotel staff to achieve performance goals.
- Conduct regular staff meetings and performance reviews.
- Monitor and maintain the physical condition of the hotel facilities.
- Ensure compliance with health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues promptly and effectively.
- Collaborate with the General Manager on strategic planning and business development.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel operations management.
- Proven leadership and team management skills.
- Excellent communication, interpersonal, and customer service skills.
- Strong understanding of hotel operations, including front office, housekeeping, and F&B.
- Financial acumen and experience with budget management.
- Proficiency in property management systems (PMS) and other relevant software.
- Ability to work under pressure and make sound decisions.
- Flexibility to work varied shifts, including nights, weekends, and holidays.
- A passion for the hospitality industry and a commitment to excellence.
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8
Hotel Operations Manager
1092 Galali
BHD70000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client operates a premier hotel known for its luxury accommodations and exceptional guest experiences. We are seeking a motivated and experienced Hotel Operations Manager to oversee the day-to-day management of hotel services in Sitra, Capital, BH . This is a hybrid position, allowing for strategic remote planning and on-site leadership, ensuring seamless operations and a superior guest experience. The ideal candidate will have a proven track record in hospitality management, with strong leadership skills and a keen eye for detail. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring efficiency, guest satisfaction, and profitability.
Key Responsibilities:
A degree in Hospitality Management or a related field is preferred. A minimum of 5 years of progressive experience in hotel operations management is required. Excellent leadership, communication, and problem-solving skills are essential. The ability to work effectively in a fast-paced environment and adapt to changing demands is crucial. While strategic planning and administrative tasks can be managed remotely, this role requires a significant on-site presence at our Sitra, Capital, BH location to lead and engage with the team. Join our dedicated team and elevate the guest experience.
Key Responsibilities:
- Oversee daily operations of all hotel departments to ensure efficiency and guest satisfaction.
- Develop and implement operational policies and procedures to enhance service quality.
- Manage staff performance, provide training, and foster a positive work environment.
- Control departmental budgets and ensure financial targets are met.
- Handle guest complaints and resolve issues promptly and professionally.
- Collaborate with department heads to coordinate activities and ensure seamless service delivery.
- Maintain high standards of cleanliness, maintenance, and safety throughout the hotel.
- Monitor inventory and manage procurement of supplies and amenities.
- Analyze operational data and generate reports on key performance indicators.
- Implement initiatives to improve guest loyalty and drive revenue growth.
A degree in Hospitality Management or a related field is preferred. A minimum of 5 years of progressive experience in hotel operations management is required. Excellent leadership, communication, and problem-solving skills are essential. The ability to work effectively in a fast-paced environment and adapt to changing demands is crucial. While strategic planning and administrative tasks can be managed remotely, this role requires a significant on-site presence at our Sitra, Capital, BH location to lead and engage with the team. Join our dedicated team and elevate the guest experience.
This advertiser has chosen not to accept applicants from your region.
9