640 Inside Sales jobs in Bahrain

1. BRIEF DESCRIPTION OF JOB FUNCTION

The function of Telemarketing Agent entails the following:

1. Cold calling techniques on prospects.
2. Persuading potential customers to purchase a product or service.
3. Obtaining referrals and leads from a variety of sources from lead generation activities.
4. Contributing to department’s function of collecting data and converting them into qualified leads then conduct sales calls.

2. DUTIES ACTUALLY PERFORMED BY THIS POSITION:

• Serves customers by selling products via telephone.
• Contact individuals by telephone in order to solicit sales for goods or services.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Conduct client or market surveys, and type detailed notes regarding sale or service offered.
• Deliver prepared sales talks, reading from scripts that describe products or services, to persuade potential customers to purchase a product or service.
• Explain products or services and prices, and answer questions from customers.
• Maintain records of contacts, accounts, and orders in the company’s system only.
• Obtain customer information such as name, address, and payment method, and enter orders into computers.
• Obtain names and telephone numbers of potential customers from sources such as referrals, cold calling, and any other legal means.
• Assist and support the line manager by taking tasks assigned by them when necessary.

1. ESSENTIAL QUALIFICATIONS REQUIRED (EDUCATION/EXPERIENCE/SKILLS)

• Minimum of high school certification.
• Diploma and some form of work experience is preferred.
• Strong communication skills.
• Good selling skills.
• Positive energy and teamwork ethos.
• Excellent written and oral communication skills.
• Good understanding of the services.
• Be highly computer literate, particularly in Microsoft Office Products.
• Ability to persuade others to change their minds or behavior.
• Ability to give full attention to what other people are saying, and to actively look for ways to help people.

2. TYPICAL WORKING CONDITIONS

Normal Working Hours: 40 hours a week.

Working timing may include rotating shifts.

Work may require occasional weekend and/or evening work.

Since 2011, General Assembly has transformed tens of thousands of careers through pioneering, experiential education in today’s most in-demand skills. As featured in The Economist, Wired, and The New York Times, GA offers training in web development, data, design, business, and more, both online and at campuses around the world. Our global professional community boasts 60,000 full- and part-time alumni — and counting. In addition to fostering career growth for individuals, GA helps employers cultivate top tech talent and spur innovation by transforming their teams through strategic learning.

Role Description:

The consumer sales team (Admissions) is responsible for ensuring each potential student understands what it takes to be successful in a General Assembly course. In this role, you are responsible for driving revenue that allows GA to continue to grow, scale, and change lives.

*This is a contract role and on-site.*

Responsibilities:

1. Manage the student application process, including scheduling and conducting interviews, providing guidance to prospective students on our courses, communicating the value of a General Assembly experience, and keeping applicants engaged and informed throughout the process.
2. Proactively manage and respond to a high volume of prospective students (100+ per day) through phone, video calls, email, and chat.
3. Achieve measurable results against a range of funnel management and activity metrics.
4. Own targets and manage a robust pipeline of prospective students in Salesforce; build and cultivate relationships on an ongoing basis to drive results.
5. Continuously learn and master the course catalog through training and independent research to provide a valuable admissions experience for students.
6. Work cross-functionally with different regional teams to drive enrollments and generate interest in courses.
7. Host and lead information sessions and sales events to convert sales.

Qualifications:

• Bilingual: Fluent in Arabic and English.
• 1-2 years proven experience in consultative sales, consumer sales, enterprise sales/partnerships, admissions or recruiting.
• Competitive personality ideal.
• Exceptional closing skills.
• A welcoming, understanding, and empathetic approach to leads.
• Goal-oriented with experience exceeding quotas and driving for results in a target-driven environment.
• Able to think on your feet, try new approaches and bounce back when things don’t go your way.
• Outstanding communication skills and ability to influence others internally and externally.
• Ability to tie an individual’s wants and needs into a logical solution.
• Confidence pitching in both 1:1 and 1:many situations.

Competency Rubric:

• Drive for Results
• Written and verbal communications
• Interpersonal Savvy
• Customer Focus