88 IT Firms jobs in Bahrain

Sr Information Technology Specialist vacancy in Manama Bahrain

Attention! This vacancy is temporarily suspended!

VAM Systems is a Business Consulting, IT Solutions and Services company.

VAM Systems is currently looking for Sr. Information Technology Specialist for our Bahrain operations with the following skillsets & terms and conditions:

You must be able to manage fully all Microsoft’s/non-Microsoft core business applications and operating systems, On-Prem and Cloud Environment (Azure/AWS), in addition to fully the network and security in the organisation. This includes all the devices, software, workstation, and server hardware.

This role is a key position within the service department and will be called upon to resolve the highest level of technical issues.

• Provide technical services for the following areas:
• Microsoft and non-Microsoft Products.
• Deploying of new project/Product.
• Upgrade any of the current system.
• Managing Infrastructure this will include on-prem and cloud environment.
• Advanced working knowledge of Windows server 2019/2022 maintenance, troubleshooting, optimization, migration, & upgrade.
• Advanced working knowledge of Active Directory 2022/Azure AD, DHCP, DNS and how it works in complex environments.
• Advanced working knowledge in latest Linux Servers OS, creation and management.
• Management of all Microsoft related technologies: Windows 11, Microsoft 365 Apps (Desktop-Web-Mobile) Office 365, Visio, MS Teams, Exchange Online, SharePoint Storage Online, Intune 2307, Microsoft Defender.
• Implementing and managing Conditional Access Policy, Windows Information Protection, Identity Protection, MFA. Implementing Security systems as per requirements.
• Creations and management of AWS EC2 Instances, Security Groups, S3 Storage, Storage Gateway, RDS
• Network configuration and management.
• Palo Alto firewalls and Cortex Antivirus, Qualys Cloud Platform.
• Management Internal systems, cloud and network infrastructure.
• Management of all Virtualization technologies: Microsoft Azure, AWS
• Monitoring and management of servers/systems alerts and notifications.
• Advanced working knowledge of Veritas Backup Exec, Altaro Backup & Replication, and Recovery.
• Advanced working knowledge in IP Cloud Telephony integrated with Teams.
• Resolve all the issues related to IT infrastructure & Network.
• Document maintenance for all computer systems and network infrastructure.
• Active participation in all on going and upcoming IT projects. Providing technical support, documents & reports and feed backs for the IT projects. Coordination with the clients and suppliers for IT requirements.
• Perform other duties and related tasks as may be required from time to time.

• Bachelor’s degree in Computer Science, Information Technology, or any related field from an accredited institution.
• 12+ years, experience in designing and deploying Infrastructure, hardware and networking solutions.
• Experience deploying production applications, solutions, Hardware and networking as stated above in “Required Advanced Technical Proficiencies and Duties”.
• Working knowledge of systems deployment within Windows platform.
• Experience in Infrastructure, Virtualization, Hardware and networking from deployment and maintaining the availability of the service.
• Knowledge of Service-oriented architecture and interfaces Architecture.
• Experience of working with multiple solution partners and systems integrators.
• Can lead and manage on the ground and virtual team.
• Takes accountability and responsibility of the department overall services.
• Good understanding of security issues surrounding applications.
• Good critical thinking and problem-solving skills.
• Experience of monitoring of service thresholds.
• Strong attention to detail, Analytical, excellent time management and organizational and able to work in fast, paced, high volume environment.
• Effective communication skills are required.
• Knowledge of current technological developments/trends in area of expertise.
• Excellent multi-tasking and organizational skills are required to manage outstanding issues until resolution.
• Excellent command in computer literacy.
• Excellent command in Microsoft Windows operation systems and office.
• Working knowledge of systems monitoring.
• Experience of working with multiple solution partners and systems integrators. Holder of MCTS (Microsoft Certified Solutions Certificate), Microsoft Certified Technology Specialist (MCTS), Microsoft Exchange, and AWS Certified Solution Associate.
• Holder of Cisco Certification.
• Holder of Microsoft Azure Certification.
• The Employee will be responsible for all the points mentioned in stated above in “Required Advanced Technical Proficiencies and Duties”.
• In addition to fully manage the infrastructure in Amazon Web Services, Responsible for Backup for the AWS servers, managing on-prem Physical Servers, Managing and Deployment for Firewall with Network Design. In addition to the Above Managing the SharePoint on premise Design and Deployment of Load balancers in Cloud/ On premise,
• Managing the NAC Forescout Solution for Enhanced security in Overall HQ and Sites, Design, Deploying and management for Altaro Backup & Replication for On Prem and O365, Managing the Palo Alto Firewall Endpoints of Servers and Clients, Managing IP Cloud Telephony integrated with Teams.
• Excellent English speaking and writing skills.
• Sr. Information Technology Specialist should be available on Friday, Saturday & after working hours if required for scheduled activities.

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Operation

Division

IT & Technical

Location

Closing Date

06-May-2025

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: Zain Overview

This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"

Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.

With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.

The Head of IT in Bede is responsible for leading the overall technology vision, strategy, and execution for a cutting-edge fintech application specializing in microfinance, cards, and digital payment solutions. This role includes overseeing development, infrastructure, security, and support functions while ensuring high platform availability, scalability, and regulatory compliance. The head will work closely with executive leadership to align technology with business goals and drive innovation in financial services.

1. Education: Bachelor’s degree in IT, Computer Science, Fintech or any related field. Fintech related Masters preferred.
2. Experience: 10-15+ years of experience in a similar role. Fintech Experience is highly preferred.
3. Technical Skills:
   • Technology Strategy & Leadership: Strong strategic thinking, leadership, and experience with emerging technologies like AI, blockchain, and data analytics.
   • Cloud & Infrastructure Management: Expertise in cloud platforms (AWS, Azure, GCP), microservices, and ensuring high availability and scalability.
   • Security & Compliance: Knowledge of PCI-DSS, ISO, cybersecurity frameworks, and financial regulations.
   • DevOps & Agile Practices: Ability to drive agile methodologies and DevOps for efficient product development.
   • Team & Vendor Management: Leadership in managing tech teams and vendor relationships, alongside budgeting and cost optimization.
   • Innovation: Ability to integrate new payment technologies like open banking, digital wallets, and AI-driven risk models.
   • Critical Thinking
   • Customer Focus and Support
   • Market Analysis and Knowledge
   • Problem Analysis and Resolution

1. Define and execute the technology roadmap to support business objectives and drive innovation in microfinance, card services, and digital payments.
2. Establish and maintain a scalable, secure, and high-performance fintech platform, ensuring reliability, efficiency, and compliance with financial regulations.
3. Drive digital transformation by leveraging emerging technologies such as AI, blockchain, and data analytics to enhance financial products.
4. Ensure alignment between business, product, and technology teams, optimizing digital service delivery.
5. Establish agile and DevOps best practices to accelerate product development and deployment cycles.
6. Development & Infrastructure Management: Build and lead a high-performing technology team, including software engineers, infrastructure specialists, and security experts.
7. Oversee the architecture, development, and deployment of fintech products, ensuring seamless integration of microfinance, payment, and card processing solutions.
8. Ensure high platform availability (99.99% uptime), robust disaster recovery mechanisms, and high-load scalability to support transaction-heavy services.
9. Champion the use of cloud-native architectures (AWS, Azure, GCP) and containerized microservices for operational resilience.
10. Lead initiatives to automate processes, improve deployment efficiency, and enhance system observability.
11. Security, Compliance & Risk Management: Implement and maintain bank-grade security standards, ensuring compliance with PCI-DSS, ISO, and financial regulations in fintech.
12. Develop a cybersecurity framework to protect user data, prevent fraud, and mitigate risks related to payment transactions.
13. Ensure regulatory compliance with central banks, financial authorities, and payment networks, working closely with legal and compliance teams.
14. Oversee incident response management and security audits to continuously improve platform security posture.
15. Support Functions & Operational Excellence: Establish 24/7 monitoring, support, and IT operations teams to ensure continuous service availability and rapid issue resolution.
16. Implement ITSM (IT Service Management) best practices to enhance user support, system maintenance, and platform reliability.
17. Oversee SLA (Service Level Agreements) and uptime commitments, ensuring seamless financial transactions for customers.
18. Direct the deployment of customer support automation tools, including AI chatbots and self-service portals, to enhance the fintech experience.
19. Explore and integrate new payment technologies, including open banking APIs, digital wallets, BNPL (Buy Now Pay Later), and blockchain-based solutions.
20. Oversee the adoption of AI-driven risk assessment models to enhance credit scoring and fraud detection in microfinance.
21. Evaluate the reduction of physical financial service centers by leveraging digital-first strategies and customer self-service platforms.
22. Define budgeting and cost optimization strategies for technology investments and infrastructure expansion.
23. Manage relationships with technology vendors, cloud service providers, and third-party payment processors.
24. Optimize cost per transaction and per channel, ensuring efficiency in digital customer acquisition and service delivery.
25. Service Delivery Enhancement & Technology Utilization: Evaluate and enhance service providers' SLAs, ensuring high-quality technical development and adherence to performance standards.
26. Oversee IT setup processes to ensure seamless integration of new technologies and efficient deployment of systems.
27. Continuously improve Network Operations Center (NOC) services to ensure real-time monitoring and rapid resolution of technical issues.
28. Ensure application stability and efficiency by monitoring system performance and implementing effective solutions.
29. Lead the planning and implementation of the Bede IT department setup, ensuring compliance with regional regulations and operational efficiency.
30. Develop a roadmap for sprint development, optimizing resource utilization, timelines, and prioritization of tasks.
31. Foster a fast, agile, and adaptive approach to technological adoption and system improvements.
32. Address customer journey issues by collaborating with relevant teams to enhance user experiences and streamline processes.

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):

• Identifying and pursuing new sales leads through various prospecting methods, including cold calling, networking, and social selling.
• Building and maintaining strong, long-lasting relationships with key decision-makers within client organizations.
• Conducting thorough needs assessments to understand client challenges and pain points.
• Developing and delivering compelling sales presentations and product demonstrations.
• Crafting and negotiating proposals and contracts to secure new business.
• Collaborating with internal teams, including marketing and technical support, to ensure client satisfaction.
• Meeting and exceeding monthly, quarterly, and annual sales quotas.
• Staying abreast of industry trends, competitive landscape, and emerging technologies.
• Providing accurate sales forecasts and reports to management.
• Continuously improving sales techniques and product knowledge through training and self-study.

• Identify and develop new business opportunities within the assigned territory.
• Build and maintain strong, long-lasting relationships with clients.
• Understand client needs and propose appropriate technology solutions.
• Deliver compelling sales presentations and product demonstrations.
• Negotiate contract terms and pricing to close sales agreements.
• Achieve and exceed monthly, quarterly, and annual sales targets.
• Collaborate with marketing and technical teams to support sales efforts.
• Manage the sales pipeline and provide regular sales forecasts.
• Stay informed about market trends and competitor activities.
• Provide excellent customer service and ensure client satisfaction.

• Bachelor's degree in Business, Marketing, Technology, or a related field.
• Minimum of 3 years of experience in B2B sales, preferably in the technology sector.
• Proven track record of meeting or exceeding sales quotas.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of technology products and services.
• Ability to build rapport and trust with clients.
• Self-motivated and able to work independently, as well as part of a team.
• Proficiency in CRM software (e.g., Salesforce) and sales productivity tools.
• Valid driver's license and willingness to travel for client meetings.
• Knowledge of the Bahraini market is a significant advantage.

• Develop and execute strategic sales plans to achieve company objectives and expand the customer base.
• Lead, coach, and mentor a team of sales representatives to ensure high performance and achievement of sales targets.
• Build and maintain strong, long-lasting customer relationships with key decision-makers in target organizations.
• Identify emerging markets and market shifts while monitoring competitors.
• Oversee the entire sales cycle, from lead generation to closing deals, for complex technology solutions.
• Analyze sales data and market trends to identify opportunities for growth and areas for improvement.
• Collaborate with marketing and product development teams to align sales strategies with market needs and product roadmaps.
• Prepare and present sales forecasts, pipeline reports, and performance metrics to senior management.
• Negotiate contracts and pricing with clients to ensure mutually beneficial agreements.
• Foster a culture of success, accountability, and continuous learning within the sales team.
• Stay up-to-date with the latest technology trends and solutions to effectively position our offerings.

• Bachelor's degree in Business Administration, Marketing, or a related field. An MBA is a plus.
• Minimum of 7 years of experience in B2B technology sales, with at least 3 years in a sales management role.
• Demonstrated success in meeting and exceeding sales quotas consistently.
• Strong understanding of solution selling methodologies and enterprise sales processes.
• Excellent leadership, coaching, and team-building skills.
• Exceptional negotiation, communication, and presentation skills.
• Proven ability to build and maintain relationships with C-level executives and key stakeholders.
• Strategic thinker with strong analytical and problem-solving capabilities.
• Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
• Ability to thrive in a hybrid work environment, balancing office-based collaboration with remote autonomy.
• Knowledge of the local market and business landscape is advantageous.

• Identify and pursue new business opportunities through various channels, including cold outreach, networking, and inbound lead follow-up.
• Develop and maintain strong, long-lasting relationships with key stakeholders and decision-makers within target organizations.
• Conduct in-depth needs assessments to understand prospective clients' business challenges and requirements.
• Prepare and deliver persuasive sales presentations and product demonstrations tailored to specific client needs.
• Negotiate contract terms and pricing to secure mutually beneficial agreements.
• Manage the sales pipeline effectively, ensuring accurate forecasting and timely follow-up.
• Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
• Stay abreast of industry trends, competitive landscape, and emerging technologies.

• Bachelor's degree in Business, Marketing, or a related field.
• 5+ years of proven experience in B2B technology sales, with a focus on software or IT solutions.
• Demonstrated success in achieving and exceeding sales quotas.
• Strong understanding of sales methodologies and CRM software (e.g., Salesforce).
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and manage time effectively in a remote setting.

• Develop and execute strategic sales plans to achieve and exceed annual sales quotas for technology solutions.
• Identify and prospect new business opportunities through various channels, including networking, cold outreach, and market analysis.
• Build and maintain strong relationships with key decision-makers and stakeholders within target organizations.
• Conduct thorough needs assessments to understand client challenges and propose tailored technology solutions.
• Lead the entire sales cycle, from initial contact and qualification to proposal development, negotiation, and closing deals.
• Collaborate with pre-sales engineers and solution architects to develop compelling product demonstrations and presentations.
• Provide accurate sales forecasts and report on pipeline activity regularly.
• Stay current with market trends, competitor activities, and advancements in technology solutions.
• Negotiate contract terms and conditions to ensure mutually beneficial agreements.
• Participate in virtual industry events, webinars, and online forums to generate leads and build brand awareness.
• Contribute to the refinement of sales strategies and processes based on market feedback.
• Achieve and surpass individual and team sales objectives.

• Bachelor's degree in Business Administration, Marketing, Computer Science, or a related field.
• Minimum of 5 years of proven success in B2B sales, specifically selling complex technology solutions.
• Demonstrated track record of meeting and exceeding sales quotas.
• Excellent understanding of technology landscapes, including cloud computing, SaaS, cybersecurity, and data analytics.
• Strong consultative selling skills, with the ability to articulate value propositions effectively.
• Exceptional negotiation, presentation, and communication skills, with a flair for building rapport remotely.
• Proficiency in CRM software (e.g., Salesforce) and sales enablement tools.
• Self-motivated, disciplined, and able to thrive in a fast-paced, remote work environment.
• Ability to manage a sales pipeline effectively and forecast accurately.
• Strong business acumen and understanding of enterprise IT challenges.