114 IT Implementation jobs in Bahrain

• Develop detailed implementation plans for corporate strategies, outlining key milestones, deliverables, timelines, and resource requirements.
• Lead and coordinate cross-functional project teams, fostering collaboration and ensuring alignment with strategic objectives.
• Manage project execution, monitor progress, identify risks, and implement mitigation strategies to ensure on-time and within-budget delivery.
• Establish key performance indicators (KPIs) and metrics to track the success of strategic initiatives and report on outcomes.
• Facilitate communication and provide regular updates to senior leadership and stakeholders on project status, challenges, and successes.
• Identify opportunities for process improvement and operational efficiency within the implementation framework.
• Conduct post-implementation reviews to capture lessons learned and inform future strategic planning.
• Champion the adoption of new strategies and initiatives across the organization through effective change management.
• Manage external vendor relationships and partnerships as required for project execution.
• Develop and maintain comprehensive project documentation, including charters, status reports, and risk logs.
• Provide guidance and mentorship to project team members.

• Master's degree in Business Administration (MBA), Management, or a related field.
• Minimum of 8 years of experience in management consulting, strategy development, or strategic project/program management.
• Proven track record of successfully leading and implementing complex strategic initiatives in large organizations.
• Exceptional project management skills, with experience in methodologies such as Agile, Waterfall, or Lean.
• Strong analytical, problem-solving, and critical thinking abilities.
• Excellent leadership, communication, and interpersonal skills, with the ability to influence and motivate diverse teams.
• Proficiency in project management software (e.g., Microsoft Project, Asana, Jira) and collaboration tools.
• Experience in change management and organizational development.
• Ability to thrive in a fully remote work environment, demonstrating strong self-discipline and time management skills.
• Strategic mindset with a pragmatic approach to execution.

Bachelor of Technology/Engineering, Bachelor of Business Administration(Management)

Nationality

Any

Vacancy

1 Vacancy

Job Description

The Customer Implementation and Support Specialistleads the onboarding, technical integration, and ongoing support of clients using INFINIOS cards and payments solutions. This role also manages the Customer Service and Operations Executive team, ensuring seamless service delivery, operational excellence, and continuous improvement. The ideal candidate brings strong expertise in Mastercard and Visa networks, host-to-host (H2H) payment rails, and a proven ability to manage complex client implementations and support operations.

Client Implementation & Onboarding

• Drive end-to-end delivery of card and payment solution implementations, ensuring alignment with client requirements and project timelines.
• Coordinate with internal and external technical teams to configure, test, and deploy solutions.
• Manage multiple projects simultaneously, proactively addressing risks and ensuring successful go-lives.

Customer Support & Incident Management

• Oversee the Customer Service and Operations Executive team to ensure timely and effective resolution of client issues.
• Ensure SLA compliance and escalate unresolved matters to appropriate internal teams.
• Deliver technical guidance and training to clients and internal stakeholders.

Team Leadership & Operational Oversight

• Lead, mentor, and develop team members to maintain high performance and engagement.
• Establish and monitor KPIs to ensure service quality and operational efficiency.
• Promote a culture of accountability, collaboration, and continuous improvement.

Process Optimization & Reporting

• Enhance onboarding and support workflows to improve client satisfaction and operational scalability.
• Maintain accurate documentation for implementations, support cases, and procedures.
• Analyze performance data and generate actionable reports for leadership.

Desired Candidate Profile

• Bachelor’s degree in information technology, Business, or a related field.
• 3+ years in client implementation, technical support, or operations within the cards and payments industry.
• Hands-on experience with H2H payment rails, local switches.
• Strong knowledge of card issuing, acquiring, payment gateways, and transaction processing
• Skilled in managing cross-functional projects and stakeholder communication
• Proficient in project and support tools such as Jira

Disclaimer: Naukrigulf.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at

• Design, implement, and manage telecommunications networks, with a focus on 5G technologies.
• Install, configure, and maintain network hardware and software, including routers, switches, base stations, and servers.
• Monitor network performance, identify bottlenecks, and implement solutions to optimize efficiency.
• Perform regular network diagnostics, troubleshooting, and root cause analysis for network issues.
• Develop and implement network security measures to protect against threats.
• Collaborate with cross-functional teams to plan and execute network upgrades and expansions.
• Create and maintain detailed network documentation, including diagrams and configuration guides.
• Respond to network outages and service disruptions, ensuring minimal downtime.
• Stay current with industry trends, emerging technologies, and best practices in telecommunications.
• Provide technical support and guidance to junior engineers and field technicians.

• Bachelor's degree in Electrical Engineering, Computer Science, Telecommunications, or a related field.
• Minimum of 5 years of experience in telecommunications network engineering, with a strong emphasis on mobile network technologies (4G/LTE, 5G).
• In-depth knowledge of IP networking, routing protocols (BGP, OSPF), and switching technologies.
• Hands-on experience with network simulation and analysis tools.
• Familiarity with wireless technologies, including radio access networks (RAN) and core network components.
• Strong troubleshooting and problem-solving skills.
• Excellent communication and teamwork abilities.
• Relevant certifications such as CCNA, CCNP, or JNCIE are highly desirable.
• Ability to work effectively under pressure and manage multiple priorities.
• Willingness to work flexible hours, including occasional evenings or weekends for critical maintenance.