What Jobs are available for IT Service in Bahrain?

HELP DESK Specialist

Job Description

• Provide administrative support for Microsoft Windows Servers within the SIU & PP Data Centre.
• Manage and maintain Microsoft Domain Controller & Exchange environments.
• Administer Microsoft 365 services and user accounts.
• Diagnose and troubleshoot server-related issues.
• Oversee and manage server backup solutions.
• Administer Traps Antivirus and ensure endpoint security.
• Coordinate with local vendors for IT equipment procurement as needed.
• Follow up with vendors to resolve hardware issues and ensure timely delivery and service level compliance.
• Conduct regular assessments of server configurations, performance, and security posture.
• Manage network devices, Routers and Switches.
• Maintain and support Access Control Systems.
• Manage and troubleshoot CCTV systems and IP cameras.
• Configure and deploy servers as required.
• Apply system updates, security patches, and service packs consistently.
• Maintain licenses, and hardware warranty records.
• Handle Exchange server configuration, monitor queue sizes, resource usage, Active Directory settings, DHCP,

Domain Controller setups, and analyzing server logs.

• Maintain UPS systems for power continuity.
• Identify and mitigate single points of failure within the infrastructure.

Kingdom of Bahrain الـبـحـــريــن مـمــلـكــة

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• Monitor system capacity and performance to preempt potential issues.
• Verify proper operation of the tape library for data backup.
• Ensure reliable configuration and operation of all IT hardware and software systems.
• Keep internal IT infrastructure current and secure.
• Install new systems and perform upgrades based on organizational needs.
• Maintain up-to-date network security measures including antivirus, firewalls, and patch management.
• Oversee data storage solutions and implement reliable backup and recovery procedures.
• Maintain uninterrupted operations of all SIU servers, routers, switches, and IP telephony systems.
• Handle daily end-user support requests and technical issues.
• Ensure continuous functionality of the NVR system and IP cameras.
• Troubleshoot and maintain network equipment and connected peripherals.
• Apply the latest security and firmware updates.
• Monitor server logs and responds proactively to performance issues.
• Set up and manage user accounts within Active Directory.
• Troubleshoot hardware and software problems, prioritize incidents, and document resolutions.
• Manage and support file server shares and access permissions.
• Perform administrative tasks such as user and group management, security policy enforcement, group policy

management, print services, and monitoring system logs.

• Monitor the health of data center infrastructure using monitoring tools and address hardware issues

promptly; assist with server provisioning and maintenance.

• Support internal infrastructure, including desktops, laptops, servers, printers, firewalls, phones, and ensure

proper functioning of internet, intranet, LANs, WANs, and network segments.

• Conduct routine system audits, including regular backups and security reviews.

Job Type: Full-time

Job Description
VAM Systems
is currently looking for
Helpdesk Technicians
for our
Bahrain
operations with the following skillsets & terms and conditions:

Required Skills:

• Technicians that can support and solve IT issues remotely and on site
• Must be Fluent in Arab and English.

Terms and conditions
Joining time frame: days)

Company Description

Tech Bay IT Solutions is your trusted partner for comprehensive IT services, delivering tailored solutions to meet the evolving needs of your business. Our skilled team and innovative mindset ensure seamless IT operations, advanced security, and optimized efficiency—allowing you to focus on achieving your core objectives. We specialize in workflow automation, AI-driven solutions, Fawateer EFTS integration, and Customer Relationship Management (CRM), among others. Whether you're looking to streamline operations or embrace smart technologies, Tech Bay provides the necessary tools and support.

Role Description

This is a full-time, on-site role for an IT Help Desk Specialist located in Manama. The IT Help Desk Specialist will be responsible for providing technical support to users, troubleshooting hardware and software issues, managing network administration tasks, ensuring network security, and delivering excellent customer service. Daily tasks will include responding to and resolving support tickets, configuring and maintaining computer systems, and assisting with IT-related projects.

1. Provide administrative support for Microsoft Windows Servers, Domain Controller, Exchange, and Microsoft 365.
2. Diagnose, troubleshoot, and resolve server, network, and end-user issues.
3. Manage backups, data recovery, and ensure endpoint security (Antivirus, firewalls, patch management).
4. Administer Active Directory, user accounts, group policies, and security policies.
5. Configure, deploy, and maintain servers, routers, switches, IP telephony systems, and access control systems.
6. Support and maintain CCTV systems, NVRs, IP cameras, UPS, and other IT hardware.
7. Monitor server capacity, performance, and logs to proactively address issues.
8. Maintain licenses, warranty records, and coordinate with vendors for procurement and service compliance.
9. Perform system updates, security patches, audits, and ensure infrastructure reliability and security.
10. Support internal IT infrastructure including desktops, laptops, printers, and network connectivity (LAN/WAN).
11. Document incidents, resolutions, and maintain up-to-date network/security measures.

Qualifications & Skills:

• Education:
  Bachelor's degree in Computer Science, IT, or related field. Relevant certifications are a plus.
• Experience:
  Minimum
  4 years
  in IT infrastructure, server administration, and network support.
• Technical Skills:
  Windows Server, Active Directory, Exchange, Microsoft 365
  .
• Server setup, backups, security patches, and troubleshooting.
• Routers, switches, LAN/WAN, firewalls, endpoint security (Antivirus/Traps).
• CCTV, NVR, IP telephony, access control, UPS, and storage solutions.
• Other Skills:
  Vendor coordination, incident management, documentation, and network security awareness.

About the Role

Provide technical support and ensure smooth IT operations across desktops, servers, networks, and peripherals.

Key Responsibilities

• L1/L2 support (desktops, laptops, printers, peripherals)
• Administer Windows Servers, Active Directory, Exchange
• Manage Microsoft 365 accounts/services
• Perform updates, patching, and backups
• Configure/support routers, switches, basic network services
• Troubleshoot & maintain CCTV, access control, NVR/IP cameras
• Monitor performance/logs and act proactively
• Maintain endpoint protection/AV and general IT security
• Coordinate with vendors (procurement, warranty, repairs)
• Document issues, resolutions, and service records

Qualifications & Skills

• Bachelors in CS/CE or related field
• 2–4 years in IT support/helpdesk
• Hands-on with AD, Exchange, M365, Windows Servers
• Basic networking (routers, switches, DHCP, DNS)
• Experience with CCTV/access control is a plus
• Familiar with endpoint security and patching
• Strong troubleshooting & communication
• Certifications (Azure Admin, CompTIA, CCNA) are a plus

How to Apply

Send CV + certificates to 

with subject: 
IT Help Desk Specialist

.

Job Title:

Customer Service & Logistics Coordinator (Remote, Full-Time)

Work Schedule:

Flexible, Full-Time – Work from Home

Language Requirement:

Fluent in English (Arabic is a cherry on top)

Job Overview:

We're looking for a proactive, detail-oriented, and
exceptionally smart

individual to manage daily customer service and logistics tasks. This is a flexible, remote position—perfect for someone who communicates well, enjoys solving problems, and wants to grow into a more senior role over time. Ideally, you are passionate about watches and excited to help us build a brand that customers love.

We're not just looking for someone to answer emails: we want a capable person who can evolve into an operations manager as the business grows.

Roles & Responsibilities:

Customer Service

• Respond to customer emails and messages on Instagram and other social platforms in a timely, friendly, and professional manner.

• Handle questions about orders, shipping, returns, exchanges, and product concerns.

• Provide regular updates to customers regarding their orders, returns, or issues.

• Use tools like ChatGPT (this is a must)

to help draft thoughtful, accurate replies when needed.

Logistics & Order Fulfillment

• Book and manage daily shipments using courier platforms.

• Monitor shipment statuses and follow up on packages with exceptions, delays, or issues.

• Liaise with courier companies to resolve problems and keep customers informed.

• Track, manage, and keep records of product returns, especially those related to refunds, damages, or defects.

Administrative Support

• Maintain clear logs for communication, shipping, and returns in Excel, Google Sheets, or other tools.

• Collaborate with the team to escalate priority matters.

• Suggest and implement ways to improve the customer experience and order flow process.

Requirements:

• Fluent in English (written and spoken)—Arabic is a big bonus.

• Excellent communication and organizational skills.

• Very comfortable working independently and managing time effectively.

• Familiar with Instagram, Gmail, courier dashboards, Excel, Office, and Google Sheets.

• Previous experience in customer service or logistics is a plus.

• Must be comfortable using ChatGPT to enhance communication speed and quality.

• Ideally, you love watches and want to grow with us long-term.

Ideal Candidate Profile:

You are smart, resourceful, and ambitious—someone who can take ownership of day-to-day operations while thinking ahead. You'll start by handling customer support and logistics, but over time, you'll help improve processes and eventually step into a more strategic role such as Operations Manager.

If you're looking for a role where you can learn, grow, and make a real impact, we'd love to hear from you.

JOIN OUR TEAM

Join Chapati Bhai and become part of our team, that works together to bring the best customer service We're looking for a smart, genuine smile, enthusiasm, energy, plus an ability to connect with customers and make them feel valued

• Responsibilities:

• Take and prepare orders.

• Greeting and serving customers.
• Able to make a range of hot and cold beverages.
• Prepare and serve high quality food.
• Carry out opening and closing duties.
• Clean equipments, dispose wastes.

If you are able to preform please email your CV to

Job Types: Full-time, Permanent

Pay: BD BD per month

Responsibilities:

* Coordinate body shop repairs

* Maintain customer satisfaction ratings

* Manage service appointments

* Provide advisory services on automotive matters

* Ensure timely vehicle delivery

Health insurance

Job Objective:

Oversee day to day operations of services delivery. Design new ways to optimize the quality of service and overall operations of Emerging Services function in line with strategy aspirations.

Job Specifications

• Oversee and manage the delivery of high-quality services from receiving the request to fulfilment with strong focus on delightful customer experience & excellence management across the value chain
• Lead service delivery team on premise and remote locations and ensure enablers (systems, trainings, toolkit, escalation matrix etc.) are available to carry out tasks efficiently
• Maintain a strong relationship with multiple providers to negotiate service contracts and ensure other enablers are available to deliver their services in line with the agreed arrangements
• Design, track and run analysis on KPIs against specified targets, reporting results on a regular basis to higher management, identifying root causes of underperformance if any, and taking corrective actions as needed
• Identify the touchpoints of improvement during the process and collaborate with internal and external stakeholders to design policies and procedures to execute them
• Leverage on the strength of stc's core services to ensure best in class customer experience while ensuring profitability of the InsurTech and Emerging Services play
• Handle complaint on day-to-day basis and collaborate with internal and external stakeholders to resolve them within SLAs and in accordance with SOPs
• Develop policies & procedure to improve complaint handling and approach a zero-complaint service delivery model in collaboration with stakeholders and constantly track the performance of initiatives
• Manage day to day operations including reconciliation, invoicing, payments & forecasting expenditure in collaboration with finance and other operations within the InsurTech & Emerging Service value chain
• Perform other duties as requested

Qualification & Experience

Minimum requirement:

• Bachelor's degree in Business Administration / Supply Chain
• Proficiency in English & Arabic language

Preferred:

• Master's degree in Business Administration / Supply Chain

Professional Experience:

• Minimum of 8 years of customer service/customer experience experience in Insurance, Insurtech/FinTech Service Operations, Modern Trade (Electronics), OEM, Service Centre management or Banking
• Experience in telecom industry would be a plus point

A service crew may take on a wide variety of responsibilities during a shift. A crew duties include serving customers and preparing food. Customer service responsibilities include greeting customers, taking orders, and completing customer transactions on the cash register.

MAIN DUTIES

• Performing basic food preparation tasks such as preparing chicken by cutting it into pieces or frying it in oil, sandwiches, or biscuits using proper safety precautions and sanitary measures.
• Taking orders from customers and providing them with accurate information about menu items and upselling.
• Preparing food items according to recipes and specifications provided by the standards
• Handling cash registers and processing payments from customers.
• Cleaning the store and surrounding areas, including sweeping and mopping floors and cleaning bathrooms
• Preparing ingredients and maintaining inventory of food items in the kitchen area
• Taking food orders over the phone and providing customer service.
• Maintain sanitation, health, and safety standards in work areas. Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
• Maintaining a clean work environment, including stocking shelves with paper goods, napkins, plates, utensils, etc.
• Participating in training activities to improve service skills and knowledge of brand promotions and products.

REQUIREMENTS

• Team spirit
• Basic math skills
• Flexibility to work in shifts
• Excellent presentation skills
• Attentiveness and patience for customers
• Proven work experience
• Active listening and effective communication skills
• Hands-on experience with cash register and ordering information system (e.g. POS)
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment