1 563 IT Support Technician jobs in Bahrain

Provide technical assistance with computer hardware and software.

Resolve issues for staff via phone, in person, or electronically.

Log issues and enhancement requests.

Perform hardware and software installations, configurations, and updates as needed.

Create and maintain tips and tricks solutions for online database and website.

Provide introductory online & classroom training for company products.

Resolve technical issues in a timely manner using available resources within the company.

1. Candidate is required to have knowledge in networking and understanding of basic troubleshooting.
2. Must be a Bahraini National.
3. At least 3 years experience preferred in the same field.
4. Candidate should have experience on progress/incident report writing including documenting issues and steps of resolution.

Interested candidates to send their CVs to .

IT Helpdesk professional will be responsible for:

1. Provide timely and efficient technical support to end-users within the organization.
2. Resolve IT-related issues and inquiries promptly to minimize downtime and disruptions.
3. Ensure smooth operation of computer systems, software applications, and network infrastructure.
4. Maintain a high level of customer satisfaction by delivering excellent service and support.
5. Responding to support requests via various channels (phone, email, ticketing system) and providing timely resolutions.
6. Diagnosing and troubleshooting hardware, software, and network issues on end user devices (computers, laptops, printers, mobile devices, etc.).
7. Installing, configuring, and maintaining software applications, operating systems, and drivers.
8. Assisting users with password resets, account setups, and access permissions.
9. Conducting system and software upgrades, patches, and migrations.
10. Collaborating with internal IT teams to resolve complex technical issues.
11. Monitoring and maintaining inventory of IT assets and equipment.
12. Assisting with IT projects and initiatives as required.

Candidate preferred with valid Bahraini driving license and preferably own car.

Minimum 3-4 years experience.

• Provide first-level technical support to end-users via phone, email, or chat.
• Troubleshoot hardware, software, and network issues.
• Install, configure, and update computer systems and applications.
• Assist with user account management and access permissions.
• Document technical problems and resolutions in a helpdesk system.
• Escalate unresolved issues to senior IT support staff.
• Maintain IT inventory and assist with equipment deployment.
• Provide basic training to users on IT systems and software.
• Follow IT support procedures and best practices.
• Contribute to the creation of IT support documentation and knowledge base articles.

• High school diploma or equivalent; Associate's degree in Information Technology or a related field is a plus.
• 0-2 years of experience in IT support or a similar technical role.
• Basic knowledge of Windows and macOS operating systems.
• Familiarity with common software applications (e.g., Microsoft Office Suite).
• Understanding of basic networking concepts (TCP/IP, DNS, DHCP).
• Good problem-solving and troubleshooting skills.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team in a remote setting.
• Certifications such as CompTIA A+ are advantageous.

• Provide remote technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to requests for technical assistance in a timely and professional manner.
• Diagnose and resolve technical hardware and software issues.
• Install, configure, and troubleshoot operating systems and application software.
• Manage user accounts, permissions, and access rights.
• Perform routine system maintenance and updates.
• Assist in the setup and deployment of new IT equipment for remote employees.
• Document all technical procedures, solutions, and incidents in the helpdesk system.
• Identify and escalate situations requiring urgent attention to the appropriate personnel.
• Provide guidance and training to users on how to use various technology solutions.
• Maintain inventory of IT equipment and software licenses.
• Contribute to the development of IT knowledge base articles.
• Ensure the security and integrity of the IT systems.
• Monitor system performance and proactively address potential issues.
• Adhere to IT policies and procedures.

• Proven experience as an IT Support Technician or in a similar role.
• Excellent knowledge of computer hardware, software, operating systems (Windows, macOS), and networks.
• Proficiency in troubleshooting techniques and remote support tools.
• Strong understanding of IT support best practices.
• Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Ability to work independently and manage time effectively in a remote environment.
• Associate's degree in IT, Computer Science, or a related field, or equivalent practical experience.
• Relevant certifications (e.g., CompTIA A+, Network+) are a strong plus.
• Experience with cloud-based services (e.g., Office 365, Google Workspace) is desirable.
• Problem-solving skills and attention to detail.

• Provide remote technical support for hardware, software, and network issues.
• Diagnose and resolve technical problems reported by users.
• Install, configure, and update software and operating systems.
• Manage user accounts, permissions, and access rights.
• Document all support interactions and resolutions in the ticketing system.
• Escalate complex issues to senior IT staff when necessary.
• Assist with IT asset management and inventory.
• Maintain a high level of customer satisfaction through effective communication.

• Proven experience in IT support or a similar technical role.
• Strong knowledge of operating systems (Windows, macOS) and common applications.
• Familiarity with network troubleshooting.
• Experience with remote support tools (e.g., TeamViewer, AnyDesk).
• Excellent communication and interpersonal skills.
• Ability to work independently and manage time effectively.
• Relevant IT certifications (e.g., CompTIA A+, Network+) are a plus.

• Provide first-level technical support to end-users for hardware, software, and network issues.
• Install, configure, and update operating systems and applications.
• Assist with the setup and maintenance of computer hardware and peripherals.
• Troubleshoot and resolve common IT problems.
• Respond to and log IT support tickets.
• Perform basic network troubleshooting.
• Assist with user account management and access control.
• Help maintain IT inventory and documentation.
• Shadow senior IT staff to gain practical experience.
• Learn and adhere to IT policies and procedures.

• High school diploma or equivalent.
• Demonstrated interest in IT and technology.
• Basic understanding of computer hardware, software, and operating systems.
• Familiarity with IT support concepts.
• Good communication and interpersonal skills.
• Eagerness to learn and develop technical skills.
• Ability to follow instructions and work as part of a team.
• Proficiency in English.
• Willingness to undertake an IT apprenticeship program.

• Providing first-level technical support to end-users for hardware, software, and network issues via remote assistance and in-person.
• Assisting with the installation, configuration, and maintenance of computer hardware, software, and peripherals.
• Troubleshooting and resolving common IT problems, such as connectivity issues, software errors, and hardware malfunctions.
• Escalating complex issues to senior IT staff when necessary.
• Setting up new user accounts and workstations.
• Performing routine system maintenance and updates.
• Documenting support requests, solutions, and system configurations in the IT ticketing system.
• Learning and applying IT security best practices to protect company data and systems.
• Assisting with the management of IT inventory and assets.
• Gaining exposure to network administration and server maintenance tasks under supervision.
• Participating in training sessions and online courses to develop technical skills.
• Supporting the IT team with various projects as assigned.

• A strong interest in pursuing a career in Information Technology.
• Basic understanding of computer hardware, operating systems (Windows/macOS), and common software applications.
• Excellent problem-solving and analytical skills.
• Good communication and interpersonal abilities.
• Willingness to learn and adapt to new technologies.
• Ability to work both independently and as part of a team.
• A proactive attitude and a strong work ethic.
• High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+) are a plus.