What Jobs are available for IT Technicians in Bahrain?

Job Description
VAM Systems
is currently looking for
Onsite Technicians
for our
Bahrain
operations with the following skillsets & terms and conditions:

Required Skills:

• Technicians that can support and solve IT issues remotely and on site
• Must be Fluent in Arab and English.

Terms and conditions
Joining time frame: days)

VAM Systems

is a Business Consulting, IT Solutions and Services company.

VAM Systems

is currently looking for
Helpdesk Technicians

for our
Bahrain

operations with the following skillsets & terms and conditions:

Required Skills:

·   Technicians that can support and solve IT issues remotely and on site

·   Must be Fluent in Arab and English.

Terms and conditions

Joining time frame: days)

The selected candidates shall join VAM Systems – Bahrain and shall be deputed to one of the leading
Organisation
s in Bahrain.

Should you be interested in this opportunity, please send your latest resume at the earliest

Job Description

VAM Systems is currently looking for Onsite Technicians for our Bahrain operations with the following skillsets & terms and conditions:

Required Skills:

• Technicians that can support and solve IT issues remotely and on site
• Must be Fluent in Arab and English.

Terms and conditions

Joining time frame: days)

Job Description

VAM Systems is currently looking for IT support Technicians for our Bahrain operations with the following skillsets & terms and conditions:

Required Skills:

• Technicians that can support and solve IT issues remotely and on site
• Must be Fluent in Arab and English.

Terms and conditions

Joining time frame: days)

Job Description
VAM Systems
is currently looking for
IT support Technicians
for our
Bahrain
operations with the following skillsets & terms and conditions:

Required Skills:

• Technicians that can support and solve IT issues remotely and on site
• Must be Fluent in Arab and English.

Terms and conditions
Joining time frame: days)

Minimum of 3 years of experience in Conventional & Addressable Fire Alarm Systems/Firefighting/Fire Suppression/LPG detection (Maintenance & Trouble shooting).

Must be ready to transfer visa immediately. (Local Transfer)

Attractive Salary with O.T., Batchelor Accommodation will be provided, Air ticket will be provided after completion of two years.

Job Type: Full-time

Job description:

We are seeking a knowledgeable and motivated IT Specialist to manage and support our company's technology infrastructure. The successful candidate will play a key role in maintaining systems, resolving IT issues, and supporting digital transformation across the organization.

Key Responsibilities:

• Install, configure, and maintain hardware and software systems (computers, networks, printers, etc.)
• Monitor system performance and troubleshoot issues
• Provide technical support to staff onsite and remotely
• Maintain network security and data protection protocols
• Perform regular backups and disaster recovery procedures
• Manage user accounts, permissions, and access controls
• Support implementation of new applications and upgrades
• Maintain IT documentation and asset inventory
• Coordinate with vendors for equipment or service support

Required Skills and Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field
• Proven experience as an IT Specialist, IT Support Technician, or similar role
• Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and networking fundamentals
• Experience with hardware troubleshooting and repair
• Familiarity with cybersecurity principles and best practices
• Excellent problem-solving, communication, and organizational skills
• Ability to work independently and in a team environment
• Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP) are a plus

Interested Candidates can share their CVS here :

Job Types: Full-time, Permanent

Pay: BD BD per month

• Lead and manage a remote technical support and helpdesk team.
• Oversee daily support operations, ensuring timely and effective issue resolution.
• Train, mentor, and develop support staff to enhance their technical and customer service skills.
• Manage incoming support tickets, prioritizing and escalating issues as needed.
• Act as a primary point of escalation for complex technical problems.
• Monitor key support metrics and implement strategies for continuous improvement.
• Collaborate with engineering and product teams to provide feedback and resolve issues.
• Develop and maintain support documentation, including knowledge base articles and FAQs.
• Ensure a high level of customer satisfaction through excellent service delivery.
• Implement best practices for remote team management and customer support.

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• A minimum of 5 years of experience in technical support or helpdesk roles, with at least 2 years in a leadership or supervisory capacity.
• Proven experience managing and mentoring remote teams.
• Strong technical troubleshooting skills across various operating systems, software, and hardware.
• Proficiency with helpdesk ticketing systems and remote support tools.
• Excellent customer service, communication, and interpersonal skills.
• Ability to prioritize tasks, manage time effectively, and work under pressure.
• A proactive approach to problem-solving and a passion for customer success.

• Provide first-level and second-level technical support to clients via phone, email, and chat.
• Diagnose and resolve complex technical issues related to software installation, configuration, and usage.
• Escalate unresolved issues to senior support engineers or development teams as needed.
• Document all support interactions, solutions, and procedures in the ticketing system.
• Create and maintain a knowledge base of common issues and their resolutions.
• Assist in the testing and rollout of new software features and updates.
• Train clients on product features and best practices.
• Collaborate with the product development team to identify and report software bugs and enhancement requests.
• Contribute to the improvement of support processes and tools.
• Ensure customer satisfaction by providing prompt, accurate, and empathetic support.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
• Minimum of 2-3 years of experience in technical support or a similar IT role.
• Strong understanding of operating systems (Windows, macOS, Linux).
• Familiarity with networking concepts (TCP/IP, DNS, DHCP).
• Experience with ticketing systems (e.g., Zendesk, ServiceNow).
• Excellent problem-solving and diagnostic skills.
• Strong communication and interpersonal skills, with the ability to explain technical concepts to non-technical users.
• Customer-focused attitude and commitment to providing excellent service.
• Ability to multitask and manage time effectively in a fast-paced environment.
• Willingness to work in a hybrid model, with some days in the office and some remotely.