736 IT Technology jobs in Bahrain

Head - Information Technology (Bede)

Manama, Capital Zain Bahrain

Posted 11 days ago

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Job Description

Operation

Division

IT & Technical

Location

Closing Date

06-May-2025

About Zain

Zain is the pioneer of mobile telecommunications in the Middle East. We began life in 1983 in Kuwait as the region’s first mobile operator, and since the initiation of our expansion strategy in 2003, we have expanded rapidly. Read more here: Zain Overview

About the Role

This role will be part of Zain Bahrain's Subsidiary Fintech Company - "Bede"

Bede, the fintech arm of Zain Bahrain, is a dynamic startup revolutionizing personal finance through Bahrain’s first Shariah-compliant Islamic financing app. Licensed and regulated by the Central Bank of Bahrain, Bede is committed to creating an inclusive platform that offers practical solutions tailored to real customer needs.

With a focus on customer centricity, strategic partnerships, and digital innovation, Bede aims to guide individuals toward growth and success by leveling the playing field for all.

The Head of IT in Bede is responsible for leading the overall technology vision, strategy, and execution for a cutting-edge fintech application specializing in microfinance, cards, and digital payment solutions. This role includes overseeing development, infrastructure, security, and support functions while ensuring high platform availability, scalability, and regulatory compliance. The head will work closely with executive leadership to align technology with business goals and drive innovation in financial services.

What We Need From You
  1. Education: Bachelor’s degree in IT, Computer Science, Fintech or any related field. Fintech related Masters preferred.
  2. Experience: 10-15+ years of experience in a similar role. Fintech Experience is highly preferred.
  3. Technical Skills:
    • Technology Strategy & Leadership: Strong strategic thinking, leadership, and experience with emerging technologies like AI, blockchain, and data analytics.
    • Cloud & Infrastructure Management: Expertise in cloud platforms (AWS, Azure, GCP), microservices, and ensuring high availability and scalability.
    • Security & Compliance: Knowledge of PCI-DSS, ISO, cybersecurity frameworks, and financial regulations.
    • DevOps & Agile Practices: Ability to drive agile methodologies and DevOps for efficient product development.
    • Team & Vendor Management: Leadership in managing tech teams and vendor relationships, alongside budgeting and cost optimization.
    • Innovation: Ability to integrate new payment technologies like open banking, digital wallets, and AI-driven risk models.
    • Critical Thinking
    • Customer Focus and Support
    • Market Analysis and Knowledge
    • Problem Analysis and Resolution
Responsibilities
  1. Define and execute the technology roadmap to support business objectives and drive innovation in microfinance, card services, and digital payments.
  2. Establish and maintain a scalable, secure, and high-performance fintech platform, ensuring reliability, efficiency, and compliance with financial regulations.
  3. Drive digital transformation by leveraging emerging technologies such as AI, blockchain, and data analytics to enhance financial products.
  4. Ensure alignment between business, product, and technology teams, optimizing digital service delivery.
  5. Establish agile and DevOps best practices to accelerate product development and deployment cycles.
  6. Development & Infrastructure Management: Build and lead a high-performing technology team, including software engineers, infrastructure specialists, and security experts.
  7. Oversee the architecture, development, and deployment of fintech products, ensuring seamless integration of microfinance, payment, and card processing solutions.
  8. Ensure high platform availability (99.99% uptime), robust disaster recovery mechanisms, and high-load scalability to support transaction-heavy services.
  9. Champion the use of cloud-native architectures (AWS, Azure, GCP) and containerized microservices for operational resilience.
  10. Lead initiatives to automate processes, improve deployment efficiency, and enhance system observability.
  11. Security, Compliance & Risk Management: Implement and maintain bank-grade security standards, ensuring compliance with PCI-DSS, ISO, and financial regulations in fintech.
  12. Develop a cybersecurity framework to protect user data, prevent fraud, and mitigate risks related to payment transactions.
  13. Ensure regulatory compliance with central banks, financial authorities, and payment networks, working closely with legal and compliance teams.
  14. Oversee incident response management and security audits to continuously improve platform security posture.
  15. Support Functions & Operational Excellence: Establish 24/7 monitoring, support, and IT operations teams to ensure continuous service availability and rapid issue resolution.
  16. Implement ITSM (IT Service Management) best practices to enhance user support, system maintenance, and platform reliability.
  17. Oversee SLA (Service Level Agreements) and uptime commitments, ensuring seamless financial transactions for customers.
  18. Direct the deployment of customer support automation tools, including AI chatbots and self-service portals, to enhance the fintech experience.
  19. Explore and integrate new payment technologies, including open banking APIs, digital wallets, BNPL (Buy Now Pay Later), and blockchain-based solutions.
  20. Oversee the adoption of AI-driven risk assessment models to enhance credit scoring and fraud detection in microfinance.
  21. Evaluate the reduction of physical financial service centers by leveraging digital-first strategies and customer self-service platforms.
  22. Define budgeting and cost optimization strategies for technology investments and infrastructure expansion.
  23. Manage relationships with technology vendors, cloud service providers, and third-party payment processors.
  24. Optimize cost per transaction and per channel, ensuring efficiency in digital customer acquisition and service delivery.
  25. Service Delivery Enhancement & Technology Utilization: Evaluate and enhance service providers' SLAs, ensuring high-quality technical development and adherence to performance standards.
  26. Oversee IT setup processes to ensure seamless integration of new technologies and efficient deployment of systems.
  27. Continuously improve Network Operations Center (NOC) services to ensure real-time monitoring and rapid resolution of technical issues.
  28. Ensure application stability and efficiency by monitoring system performance and implementing effective solutions.
  29. Lead the planning and implementation of the Bede IT department setup, ensuring compliance with regional regulations and operational efficiency.
  30. Develop a roadmap for sprint development, optimizing resource utilization, timelines, and prioritization of tasks.
  31. Foster a fast, agile, and adaptive approach to technological adoption and system improvements.
  32. Address customer journey issues by collaborating with relevant teams to enhance user experiences and streamline processes.
About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):

#J-18808-Ljbffr
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Director of Information Technology

Riffa, Southern American University of Bahrain

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Job Description

The IT Director is responsible for overseeing all technology operations at the university and evaluating them according to established goals. This includes managing the information technology systems and infrastructure, managing a team of IT professionals, developing and implementing IT policies and procedures, ensuring the security and integrity of university network and data, and providing technical support to faculty, staff, and students. The IT Director directs the efforts of the department to serve the university’s needs through coordination at a strategic and operational level with all functions at AUBH.

**Duties and Responsibilities include**:

- Manage the university's information technology systems and infrastructure, including network, servers, hardware, software, and databases.
- Develop and implement IT policies and procedures to ensure compliance with university and industry standards and regulatory requirements.
- Ensure the security of the institution’s IT infrastructure.
- Ensure the security and integrity of university data, including sensitive and confidential information.
- Manage a team of IT professionals, providing leadership, direction, and support to achieve departmental goals and objectives.
- Collaborate with other departments within the university to identify and prioritize technology needs and develop plans to address those needs.
- Evaluate and recommend new technology solutions that align with the university's strategic goals.
- Manage the university's IT budget, including forecasting and reporting on expenditures.
- Provide technical support to faculty, staff, and students, including troubleshooting, maintenance, and training.
- Stay current with emerging trends and technologies in the field of information technology and make recommendations for their adoption as appropriate.
- Participate in university committees, working groups, and activities as required.
- Work flexible hours as per the requirements of the activities of AUBH.
- Perform other duties as reasonably required by management.

**Requirements**:
**Qualifications and Experience required**:

- Bachelor's degree in Computer Science, Information Technology, or related field.
- Graduate degree in a related field is desirable.
- Professional certification in a related field is desirable.
- Minimum of 5 years of experience in information technology management, preferably in an academic or higher education setting.
- Experience in developing/managing budgets and hiring, developing, supervising, and appraising personnel.

**Skills and Competencies required**:

- Strong communication and relationship building skills with peers, leadership, and external constituents, including the business community.
- Knowledge of industry best practices and emerging trends in information technology.
- Ability to work independently and responsibly while managing numerous projects simultaneously.
- Demonstrate leadership aligned with AUBH core values of integrity, engagement, excellence, and desire to make a difference.
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Educational Technology Specialist

2001 Seef, Capital BHD65000 Annually WhatJobs

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full-time
Our client is seeking an innovative Educational Technology Specialist to enhance the learning experience through the strategic integration of technology. This role involves supporting educators and students in leveraging digital tools, platforms, and resources to foster a more dynamic and effective learning environment. The Specialist will be responsible for evaluating, recommending, and implementing educational technologies, including learning management systems (LMS), interactive whiteboards, educational apps, and online collaboration tools. You will provide technical support, training, and professional development to faculty and staff, ensuring they are proficient in using new technologies. Key responsibilities include troubleshooting technical issues, managing software licenses, and staying current with emerging trends in edtech. The ideal candidate will have a Bachelor's degree in Education, Information Technology, or a related field, with a strong understanding of pedagogical principles and their application in technology-enhanced learning. A minimum of 3 years of experience in an educational technology support role or a similar capacity is required. Proven experience with various LMS platforms (e.g., Moodle, Canvas, Blackboard) and a broad knowledge of educational software and hardware are essential. Excellent communication, presentation, and interpersonal skills are necessary to effectively train and support users of varying technical abilities. Strong problem-solving skills and the ability to work collaboratively in a team environment are also crucial. This is an excellent opportunity to contribute to the digital transformation of education within a forward-thinking institution. The role is based in **Seef, Capital, BH**, offering a hybrid work model that blends on-site collaboration with remote flexibility. If you are passionate about empowering learners and educators through technology, we encourage you to apply.
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Educational Technology Specialist

00980 Al Jasra BHD65000 Annually WhatJobs

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full-time
Our client, a forward-thinking educational institution, is seeking a dedicated Educational Technology Specialist to enhance the learning experience at their campus in Hidd. This hybrid role combines on-site engagement with the flexibility of remote work. You will be responsible for integrating and managing educational technologies to support teaching and learning, ensuring seamless access and effective utilization of digital tools. Your duties will include providing technical support to faculty and students, troubleshooting issues with learning management systems (LMS), and deploying new educational software and platforms.

You will also play a key role in training educators on how to leverage technology effectively in their classrooms, developing resources and workshops to foster digital literacy. Staying abreast of the latest trends and innovations in educational technology will be crucial for recommending and implementing cutting-edge solutions. Collaboration with IT departments, curriculum developers, and faculty is essential to ensure the strategic alignment of technology initiatives with educational goals. Strong project management skills are needed to manage the implementation of new technologies.

The ideal candidate will possess a Bachelor's degree in Information Technology, Education, or a related field, with at least 3 years of experience in an educational technology support or development role. Familiarity with various LMS platforms (e.g., Moodle, Canvas, Blackboard) and e-learning tools is essential. Excellent communication, problem-solving, and interpersonal skills are required to effectively assist a diverse user base. Experience in training or facilitating workshops is a strong asset. This is an excellent opportunity to contribute to the technological advancement of education in Hidd, Muharraq, BH . Our client is committed to fostering a collaborative and innovative work environment.
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Educational Technology Specialist

1001 Riffa, Southern BHD70000 Annually WhatJobs

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full-time
Our client, a distinguished educational institution located in **Riffa, Southern, BH**, is actively searching for a skilled and dedicated Educational Technology Specialist. This role is critical in integrating and supporting innovative technologies within the learning environment to enhance student engagement and academic outcomes. This is an on-site position, requiring your presence at our **Riffa, Southern, BH** campus to work directly with faculty, staff, and students. Your responsibilities will encompass managing and troubleshooting various educational platforms, including Learning Management Systems (LMS), digital content creation tools, and online assessment software. You will provide training and ongoing support to educators on effective technology utilization, pedagogical strategies, and the integration of new digital tools into their teaching practices. This involves developing user guides, conducting workshops, and offering one-on-one assistance. The ideal candidate will have a Bachelor's degree in Information Technology, Education, or a related field, with a Master's degree preferred. A minimum of 3-5 years of experience in educational technology support, IT administration within an academic setting, or instructional design is required. Strong knowledge of common educational software, hardware, and network infrastructure is essential. Excellent communication, problem-solving, and customer service skills are paramount, as you will be the primary point of contact for technology-related inquiries. You should be adept at explaining technical concepts to non-technical users and possess a passion for leveraging technology to improve the learning experience. Join our dedicated team and play a pivotal role in advancing our institution's technological capabilities and educational mission. Your contributions will directly impact the quality of education delivered within **Riffa, Southern, BH**.
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Educational Technology Specialist

70300 Northern, Northern BHD60000 Annually WhatJobs

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full-time
Our client is looking for an innovative Educational Technology Specialist to enhance learning experiences through the strategic integration of technology. This role involves supporting educators and students in utilizing digital tools and platforms effectively to foster engaging and productive learning environments. Responsibilities include providing technical support, developing training materials, curating educational resources, and piloting new educational technologies. You will work closely with faculty to design and implement technology-enhanced curriculum and assess the effectiveness of various digital learning solutions. The ideal candidate will have a strong background in education, a deep understanding of current educational technologies, and excellent communication and training skills. Experience with Learning Management Systems (LMS) and a passion for leveraging technology to improve educational outcomes are essential. This position offers a hybrid work model, combining remote flexibility with essential on-site collaboration in Shakhura to support local initiatives.
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Education Technology Specialist

60543 Diplomatic Area BHD85000 Annually WhatJobs

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full-time
Our client is seeking a dedicated and knowledgeable Education Technology Specialist to join their progressive educational institution. This position is fully remote, offering a unique opportunity to contribute to educational innovation from anywhere. You will be instrumental in implementing, managing, and supporting educational technology initiatives that enhance teaching and learning experiences. Your responsibilities will include evaluating, recommending, and deploying new educational software and hardware, providing technical support and training to faculty and staff, and developing resources to promote effective technology integration in the classroom. You will also play a key role in managing the institution's learning management system (LMS), ensuring its optimal performance and user accessibility. The ideal candidate possesses a deep understanding of current educational technologies, learning theories, and digital pedagogy. We are looking for a proactive problem-solver with excellent communication and training skills, capable of bridging the gap between technology and education. You will assist in troubleshooting technical issues, developing documentation and guides, and fostering a culture of technology adoption and innovation. This is a fantastic opportunity to make a significant impact on educational delivery and student success in a supportive and forward-thinking remote work environment. Join us to leverage your expertise in educational technology to empower educators and inspire learners.

Responsibilities:
  • Implement, manage, and support educational technology tools and platforms.
  • Provide technical assistance and training to faculty, staff, and students on ed-tech solutions.
  • Evaluate and recommend new educational technologies for adoption.
  • Manage and administer the institution's Learning Management System (LMS).
  • Develop and maintain user guides, tutorials, and support documentation.
  • Troubleshoot technical issues related to educational software and hardware.
  • Collaborate with departments to integrate technology into curricula effectively.
  • Stay current with trends and best practices in educational technology.
  • Contribute to the development of technology integration strategies.
  • Support the design and delivery of online and blended learning experiences.
Qualifications:
  • Bachelor's degree in Education, Information Technology, or a related field.
  • 2+ years of experience in educational technology support or management.
  • Familiarity with Learning Management Systems (e.g., Moodle, Canvas, Blackboard).
  • Proficiency in educational software and digital learning tools.
  • Strong understanding of pedagogical principles and technology integration.
  • Excellent technical troubleshooting and problem-solving skills.
  • Effective communication, presentation, and training abilities.
  • Ability to work independently and manage projects remotely.
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Educational Technology Specialist

23321 Zallaq, Southern BHD60000 Annually WhatJobs

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full-time
Our client, a progressive educational institution, is looking for an innovative Educational Technology Specialist to join their academic support team. This role is based in Zallaq, Southern, BH , and offers a hybrid work arrangement. The Educational Technology Specialist will be responsible for supporting the integration of technology into teaching and learning environments, enhancing the educational experience for students and faculty. You will provide training and technical assistance on various educational platforms, learning management systems (LMS), and digital tools. Key responsibilities include evaluating and recommending new educational technologies, developing training materials and resources, and troubleshooting issues related to educational software and hardware. You will also collaborate with faculty to design engaging online courses and digital learning experiences. The ideal candidate will have a Bachelor's degree in Education, Information Technology, or a related field, with a minimum of 3 years of experience in educational technology support or instructional design. A strong understanding of LMS platforms (e.g., Moodle, Blackboard, Canvas) and various digital learning tools is essential. Excellent communication, presentation, and interpersonal skills are required to effectively train and support users with varying levels of technical expertise. You should be adept at problem-solving and possess a passion for leveraging technology to improve educational outcomes. This role involves a combination of remote work for content development, virtual training sessions, and on-site support for workshops and technical assistance. We are seeking a motivated and creative individual committed to fostering a technologically advanced and supportive learning community. Join us in shaping the future of education through innovative technology solutions.
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Educational Technology Specialist

708 Southern, Southern BHD65000 Annually WhatJobs

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full-time
Our client is seeking a dynamic and innovative Educational Technology Specialist to enhance learning experiences within educational institutions in **Nuwaidrat, Southern, BH**. This role involves integrating technology into curriculum, providing training, and supporting the effective use of digital tools for teaching and learning.

Responsibilities:
  • Research, evaluate, and recommend educational technologies and digital resources to support curriculum goals.
  • Develop and deliver training programs for faculty and staff on the effective use of educational software, learning management systems (LMS), and other digital tools.
  • Provide technical support and troubleshooting for educational technology issues.
  • Collaborate with instructional designers and educators to integrate technology meaningfully into course design and delivery.
  • Create and maintain documentation, tutorials, and user guides for educational technology tools.
  • Stay abreast of emerging trends and best practices in educational technology and digital learning.
  • Assist in the development and implementation of technology integration plans for the institution.
  • Manage and maintain educational technology platforms and licenses.
  • Evaluate the effectiveness of technology initiatives and provide recommendations for improvement.
  • Support student engagement through the strategic use of technology.
Qualifications:
  • Master's degree in Educational Technology, Instructional Design, Computer Science, or a related field.
  • Minimum of 5 years of experience in educational technology support, training, or integration within an academic setting.
  • In-depth knowledge of learning management systems (e.g., Moodle, Blackboard, Canvas), video conferencing tools, and productivity software.
  • Experience with curriculum development and instructional design principles.
  • Strong understanding of pedagogical approaches that leverage technology.
  • Excellent communication, presentation, and interpersonal skills.
  • Ability to troubleshoot technical issues and provide user-friendly solutions.
  • Project management skills are a plus.
  • Experience with mobile learning and digital content creation tools.
This hybrid position offers the opportunity to shape the future of education through technology in a supportive and forward-thinking environment.
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Educational Technology Specialist

210 Al Hidd BHD70000 Annually WhatJobs

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full-time
Our client, an innovative educational institution, is looking for an experienced Educational Technology Specialist to enhance learning experiences through cutting-edge technology. This role, based remotely but requiring occasional visits to our campus in Budaiya, Northern, BH , focuses on integrating digital tools and platforms to support teaching and learning. You will be responsible for evaluating, recommending, and implementing educational technologies, including learning management systems (LMS), interactive whiteboards, virtual reality applications, and online collaboration tools. Key duties involve providing technical support and training to educators and students, developing digital learning resources, and staying abreast of emerging ed-tech trends.

The ideal candidate will possess a strong understanding of instructional design principles and how technology can be leveraged to create engaging and effective learning environments. You will troubleshoot technical issues, manage software licenses, and ensure the smooth operation of educational technology infrastructure. Collaboration with faculty to design technology-enhanced courses and activities is a core component of this role. This position requires excellent communication and interpersonal skills, as well as a passion for leveraging technology to improve educational outcomes. Experience with multimedia content creation, data analytics for learning, and cybersecurity in an educational context will be highly regarded. Join us in shaping the future of education from Budaiya, Northern, BH .
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