1 270 l3 Support jobs in Bahrain

Job Description

VAM Systems is currently looking for Application Support Engineer for our Bahrain operations with the following skillsets and terms & conditions:

Experience Required:

• Strong understanding on webservices and Rest services and Integrations using webservices / Rest services
• Strong understanding on AWS , cloud integrations (Eg: Lamda functions)
• Strong skill on supporting OIC integrations and troubleshooting the production issues
• Strong support skills on EFTS transactions.
• Strong skill set on supporting Banking applications
• Understanding on Temenos core banking is nice to have.

Domain : Bank

Terms and conditions

Joining time frame: days)

Job Title: Application Support Specialist
Location: Bahrain (on-site)
Job Summary
Our client is seeking an highly skilled and experienced Application Support Specialist to join our clients team onsite in Bahrain. The ideal candidate will have a strong background in
application maintenance, troubleshooting, and deployment,
with specific expertise in our core technologies.

Key Responsibilities:

• Application Monitoring & Troubleshooting:
• Proactively monitor application performance and stability, identifying and resolving issues swiftly to minimize downtime.
• Perform in-depth log analysis across multiple systems to identify root causes and responsible systems for incidents, errors, and performance degradation.
• Utilize Correlation IDs and timestamps to trace transaction flows across microservices and integration layers.
• Patch Management and Deployment:
• Plan, test, and execute regular patch deployments for core banking applications (T24) and underlying infrastructure components (MS SQL, Kubernetes).
• Coordinate with vendors and internal teams to obtain, validate, and schedule necessary application and security patches.
• Core Banking System Support:
• Provide expert support and maintenance for the T24 Core Banking System, including environment management, end-of-day/start-of-day procedures, and troubleshooting specific module issues.
• Understand core banking processes and data flows to better support business users.
• Infrastructure & Deployment:
• Manage and support application deployments utilizing Kubernetes containers and orchestration.
• Maintain and optimize application databases running on MS SQL Server.
• Support applications built with the Flutter framework.
• Integration and Cloud Support:
• Support and troubleshoot integrations managed through Oracle Integration Cloud (OIC), ensuring reliable data exchange between systems.
• Security & Access Management:
• Administer and maintain secure remote server and access management systems (e.g., VPNs, jump servers, access control lists).
• Ensure all support activities adhere to established security and compliance standards.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 3-5 years of experience in an application support or IT operations role, with proven experience in patch management and log aggregation/analysis tools (e.g., ELK Stack, Splunk).
• Technical Skills (Must-Have):
• Proven experience supporting and troubleshooting the T24 Core Banking System.
• Solid understanding and practical experience with Kubernetes for containerized application deployment and management.
• Expertise in MS SQL Server, including writing complex queries, performance tuning, and database maintenance.
• Experience with application development and/or support using the Flutter framework.
• Familiarity with Oracle Integration Cloud (OIC) for monitoring and supporting enterprise integrations.
• Soft Skills:
• Exceptional analytical and diagnostic skills for troubleshooting complex, multi-system failures using log data.
• Strong verbal and written communication skills in English.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Qualifications

• Certifications related to Kubernetes (e.g., CKA, CKAD), Microsoft SQL, or Oracle Cloud.
• Experience in the financial services or banking sector in the GCC region.
• Proficiency in Arabic is a plus.

Unity Infotech
has multiple opportunities in
Microsoft .NET
and is hiring for the following roles for its
Banking
,
FinTech
&
Payments
practices:

• Software Engineer (.Application/Production Support)

Work
Location
: Manama, Bahrain

Start Date
: Immediate

Job Overview

We are seeking experienced, highly skilled L1-L2 Support Specialists to join our dynamic and innovative team. The successful candidate will be responsible for designing, developing, testing, and maintaining high-performance, scalable, and secure web applications using the .NET framework. The ideal candidate should have a minimum of 3 years of professional experience in .NET development/support and a strong background in software engineering principles.

Responsibilities

1. Collaborate with cross-functional teams, including product owners, UI/UX designers, and other developers, to define project requirements and specifications.
2. Design and develop robust, scalable, and maintainable web applications using the .NET framework and related technologies.
3. Write clean, efficient, and well-documented code, adhering to coding standards and best practices.
4. Conduct thorough code reviews to ensure code quality, performance, and security.
5. Participate in the entire software development lifecycle, from planning and design to implementation, testing, and deployment.
6. Identify and troubleshoot software defects and issues, providing timely resolutions.
7. Stay updated on industry trends, emerging technologies, and best practices to continuously improve development processes.
8. Mentor junior developers and provide technical guidance and support.

Requirements

1. Bachelor's degree in Computer Science preferred.
2. Minimum of 3 years of professional experience in .NET development.
3. Proficient in C# and the .NET framework, with hands-on experience in ASP.NET MVC and/or ASP.NET Core.
4. Strong understanding of object-oriented programming principles and design patterns.

Experience with front-end technologies such as HTML, CSS, JavaScript, and front-end frameworks (e.g., Angular, React, or ).Knowledge of database design and development using SQL Server or other relational databases.

Job description:

We are seeking a knowledgeable and motivated IT Specialist to manage and support our company's technology infrastructure. The successful candidate will play a key role in maintaining systems, resolving IT issues, and supporting digital transformation across the organization.

Key Responsibilities:

• Install, configure, and maintain hardware and software systems (computers, networks, printers, etc.)
• Monitor system performance and troubleshoot issues
• Provide technical support to staff onsite and remotely
• Maintain network security and data protection protocols
• Perform regular backups and disaster recovery procedures
• Manage user accounts, permissions, and access controls
• Support implementation of new applications and upgrades
• Maintain IT documentation and asset inventory
• Coordinate with vendors for equipment or service support

Required Skills and Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field
• Proven experience as an IT Specialist, IT Support Technician, or similar role
• Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and networking fundamentals
• Experience with hardware troubleshooting and repair
• Familiarity with cybersecurity principles and best practices
• Excellent problem-solving, communication, and organizational skills
• Ability to work independently and in a team environment
• Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP) are a plus

Interested Candidates can share their CVS here :

Job Types: Full-time, Permanent

Pay: BD BD per month

• Respond to customer support requests via phone, email, and chat in a timely and professional manner.
• Diagnose and resolve technical hardware and software issues, including operating system problems, network connectivity issues, and application errors.
• Guide end-users through problem-solving processes and provide step-by-step solutions.
• Install, configure, and troubleshoot computer hardware, software, systems, networks, printers, and scanners.
• Maintain a detailed record of customer interactions and issues resolved in the helpdesk system.
• Escalate complex issues to higher-level support teams when necessary.
• Create and update knowledge base articles and support documentation.
• Provide ongoing support and training to end-users on new software and technologies.
• Identify trends in technical issues and provide feedback to development and IT teams for potential improvements.
• Ensure customer satisfaction by providing responsive and effective technical support.

• Responding to customer support requests via phone, email, and chat.
• Diagnosing and resolving technical hardware and software issues.
• Guiding users through step-by-step solutions.
• Escalating unresolved issues to the appropriate internal teams.
• Documenting all support interactions and resolutions in the CRM system.
• Maintaining a high level of customer satisfaction.
• Assisting with user account management and system configurations.
• Providing feedback to product development teams on common issues and user needs.
• Keeping up-to-date with product updates and technical changes.

• Provide remote technical support to end-users via phone, email, and chat.
• Diagnose and resolve hardware, software, and network-related issues.
• Install, configure, and maintain software and hardware.
• Escalate complex issues to higher-level support teams when necessary.
• Document technical issues, solutions, and support procedures.
• Maintain accurate records of support interactions and resolutions.
• Contribute to the development of knowledge base articles.
• Ensure a high level of customer satisfaction through effective support.

• Proven experience in a technical support or helpdesk role.
• Strong knowledge of Windows and macOS operating systems.
• Familiarity with common productivity software and applications.
• Basic understanding of networking concepts (TCP/IP, DNS, DHCP).
• Excellent troubleshooting and problem-solving skills.
• Outstanding communication and customer service abilities.
• Ability to work independently and manage time effectively in a remote environment.
• Relevant certifications (e.g., CompTIA A+, Network+) are a plus.

• Proven experience in a technical support or helpdesk role.
• Strong understanding of computer hardware, software, and network troubleshooting.
• Excellent verbal and written communication skills.
• Ability to explain technical concepts to non-technical users.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow).
• Familiarity with remote desktop tools.
• High school diploma or equivalent; further technical certifications are a plus.