266 Leader Engineering Thermoplastics Etp Business jobs in Bahrain

• Lead and mentor a team of automotive technicians.
• Diagnose and repair complex mechanical and electrical issues in vehicles.
• Perform advanced automotive maintenance and repair services.
• Ensure the highest standards of workmanship and quality control.
• Manage workshop operations and workflow efficiency.
• Maintain and update diagnostic equipment and tools.
• Stay current with the latest automotive technologies and repair methods.
• Provide technical guidance and training to team members.
• Ensure customer satisfaction through excellent service delivery.
• Adhere to all safety protocols and environmental regulations.
• Contribute to the continuous improvement of service processes.
• Assist with inventory management of parts and supplies.

• Proven experience as a Senior Automotive Technician or Technical Lead.
• Minimum of 6 years of experience in automotive repair and diagnostics.
• Extensive knowledge of vehicle systems, including engines, transmissions, brakes, and electrical systems.
• Proficiency in using advanced diagnostic tools and equipment.
• Strong mechanical and technical aptitude.
• Excellent leadership, communication, and customer service skills.
• Ability to train and motivate technical staff.
• Relevant automotive certifications (e.g., ASE Master Technician) are highly preferred.
• Experience with a variety of vehicle makes and models.
• Problem-solving and decision-making abilities.

Job Description

As a Director of Software Engineering at JPMorgan Chase within the Trade and Working Capital Technology team, you will lead multiple technical teams, oversee activities across departments, and collaborate across technical domains. Your expertise will promote the adoption of technical methods within teams and help keep us at the forefront of industry trends, best practices, and technological advances. This role offers an opportunity to influence and shape the technological landscape of our firm and contribute to our growth and innovation.

Job Responsibilities

• Solution and implement project priorities, deadlines, and deliverables.
• Work closely with technology teams and internal end users to deliver solutions for trade businesses.
• Influence peer leaders and senior stakeholders across business, product, and technology teams.
• Optimize applications for performance, scalability, and high availability.
• Ensure technical feasibility of UI/UX designs.
• Build reusable code and libraries for future use.
• Deliver technical solutions that can be leveraged across multiple domains.
• Champion the company's culture of diversity, equity, inclusion, and respect.

Required Qualifications, Capabilities, and Skills

• Formal training or certification in software engineering concepts and practical experience.
• Excellent interpersonal, communication, problem-solving, analytical, organizational skills, and attention to detail.
• Experience with Test Driven Development and Domain Driven Development approaches and testing frameworks.
• Strong knowledge of Data Structures, Algorithms, and Design Patterns.
• Hands-on experience in Java/J2EE development, including designing, developing, and maintaining Java applications.
• Experience with Hibernate ORM framework, SQL, UNIX, and Shell scripting.
• Understanding of distributed and parallel processing environments.
• Experience with container orchestration frameworks like Docker Swarm or Kubernetes/OpenShift.
• Experience building stateless, SaaS/SOA, and scalable applications/platforms.
• Knowledge of continuous monitoring frameworks such as ELK, Grafana, and Prometheus.
• Proficiency with version control tools like Git.

Preferred Qualifications, Capabilities, and Skills

• Experience in Payments or Trade Finance software delivery.
• Experience with functional programming languages like Scala, Go, or Python.
• Knowledge of GWT, Mule ESB is a plus.
• Experience with persistence stores like MongoDB, Graph DB, or Bigtable.
• Familiarity with SDLC frameworks such as Maven/Gradle, PIP, Anaconda, Jenkins, Jira.
• Experience in Machine Learning, NLP, OCR.
• Open source contributions.

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to corporations, governments, wealthy individuals, and institutional investors worldwide. We aim to build trusted, long-term partnerships to help our clients achieve their objectives. We value diversity and inclusion, and are committed to equal opportunity employment and making accommodations for applicants and employees.

About The Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services, and payments, serving clients in over 100 countries. We provide strategic advice, raise capital, manage risk, and extend liquidity worldwide.

The job description provided is comprehensive and contains detailed information about responsibilities, qualifications, and skills. However, it suffers from excessive repetition of the same job responsibilities, qualifications, and skills, which could be consolidated to improve clarity and conciseness. Additionally, the formatting could be improved for better readability by removing duplicate sections and organizing content logically. Therefore, a refined version that consolidates duplicate information and enhances structure is recommended.

Job Summary

We are seeking a CRM & Billing Technical Lead with expertise in Microsoft Dynamics 365 to drive the design, development, and implementation of enterprise CRM and billing solutions. This role requires strong leadership, hands-on technical skills, and the ability to guide teams in delivering scalable, high-performance solutions.

Key Responsibilities

1. Lead the design, architecture, and implementation of Microsoft Dynamics 365 CRM and Billing solutions
2. Oversee end-to-end integrations with ERP, payment gateways, customer portals, and other enterprise systems
3. Provide technical leadership to development teams, ensuring best practices in coding, architecture, and performance optimization
4. Manage customizations, configurations, workflows, and plugins within Dynamics 365
5. Collaborate with business stakeholders to gather requirements, design solutions, and define roadmaps
6. Ensure high availability, scalability, and security of CRM & Billing systems
7. Troubleshoot performance issues and oversee system upgrades and patches
8. Work with DevOps teams for CI/CD pipeline automation and deployment management
9. Ensure compliance with regulatory, security, and data protection standards

Requirements

Qualifications & Skills

1. Bachelor's or Master's in Computer Science, Information Technology, or related field
2. 8+ years of experience in Microsoft Dynamics 365 CRM & Billing solutions
3. Strong hands-on experience with C#, .NET, JavaScript, SQL Server, and Azure
4. Knowledge of billing models, invoicing processes, and subscription management
5. Experience with RESTful APIs, SOAP, and integration patterns
6. Familiarity with Agile methodologies (Scrum, SAFe) and DevOps practices
7. Strong problem-solving and leadership skills

• Leading and managing the technical support team, providing guidance, training, and performance feedback.
• Overseeing the resolution of complex technical issues escalated by the support team.
• Developing and implementing support policies, procedures, and best practices to ensure efficient and effective service delivery.
• Monitoring support ticket queues and ensuring timely and accurate responses to customer inquiries.
• Analyzing support trends and identifying root causes of recurring issues to implement preventative measures.
• Collaborating with engineering and product development teams to provide customer feedback and influence product improvements.
• Developing and maintaining technical knowledge bases, FAQs, and troubleshooting guides for both customers and internal support staff.
• Ensuring the highest levels of customer satisfaction through excellent service and effective problem resolution.
• Managing support team schedules and ensuring adequate coverage.
• Staying current with company products, services, and technological advancements.
• Reporting on key support metrics, such as response times, resolution rates, and customer satisfaction scores.
• Onboarding and training new technical support staff.
• Escalating critical issues to senior management as needed.
• Championing a customer-centric approach throughout the support function.