28 Local Hotels jobs in Gudaibiya
Hotel Front Desk Supervisor
Posted 1 day ago
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Hotel Front Desk Manager
Posted 16 days ago
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Key responsibilities include managing staff schedules, performance evaluations, and ongoing training to enhance service quality and operational efficiency. You will be the primary point of contact for resolving guest issues and complaints, ensuring prompt and satisfactory resolutions. Developing and implementing front desk policies and procedures to optimize workflow and guest satisfaction will be a crucial part of your role. You will also work closely with other hotel departments, such as housekeeping, F&B, and management, to ensure seamless communication and coordination. Financial responsibilities may include managing the front desk budget, controlling guest ledger accuracy, and optimizing room occupancy and revenue through effective yield management strategies. The ideal candidate possesses a passion for hospitality, exceptional leadership qualities, and a proven ability to maintain high standards of service in a fast-paced environment. Strong organizational skills, problem-solving capabilities, and a polished professional demeanor are essential.
Qualifications:
- Proven experience in front desk operations, with at least 2 years in a supervisory or management role within the hospitality industry.
- Excellent leadership, team management, and customer service skills.
- Proficiency in hotel property management systems (PMS) and reservation software.
- Strong understanding of front office operations, including check-in/check-out procedures, billing, and guest relations.
- Ability to handle stressful situations and resolve guest complaints effectively.
- Excellent communication and interpersonal skills.
- Flexible schedule, including evenings, weekends, and holidays.
- Adept at multitasking and working efficiently in a fast-paced environment.
- High school diploma required; degree in Hospitality Management or a related field is a plus.
This position offers a hybrid work arrangement, with significant responsibilities on-site at our property in Seef, Capital, BH , complemented by remote administrative and strategic planning tasks.
Luxury Hotel Front Desk Manager
Posted 2 days ago
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Key Responsibilities:
- Supervise, train, and motivate front desk staff to ensure efficient and courteous service delivery.
- Develop and implement standard operating procedures for the front desk to enhance operational efficiency and guest satisfaction.
- Manage room inventory, reservations, and group bookings, ensuring accuracy and optimal utilization.
- Handle guest inquiries, requests, and complaints with professionalism and a solution-oriented approach.
- Liaise with other hotel departments to ensure seamless service coordination.
- Monitor and manage the front desk budget, including staffing and operational expenses.
- Conduct regular performance reviews and provide constructive feedback to front desk team members.
- Ensure compliance with all hotel policies and safety regulations.
- Maintain a high level of product knowledge of the hotel's services, facilities, and local attractions.
- Prepare daily reports on front desk activities, occupancy rates, and guest feedback.
Qualifications:
- Proven experience as a Front Desk Manager or in a similar senior supervisory role within a luxury hotel environment.
- Excellent leadership, communication, and interpersonal skills.
- Strong problem-solving abilities and a customer-centric approach.
- Proficiency in hotel management software (e.g., Opera, Fidelio) and Microsoft Office Suite.
- Fluency in English and Arabic is highly desirable.
- Ability to work flexible hours, including weekends and public holidays.
- A passion for delivering outstanding guest service and a keen eye for detail.
This role offers a competitive salary and the opportunity to be part of a dynamic and prestigious hospitality group. If you are a seasoned hospitality professional with a passion for service excellence, we encourage you to apply.
Boutique Hotel Front Desk Supervisor
Posted 4 days ago
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Responsibilities:
- Oversee daily front desk operations, ensuring smooth check-in and check-out processes.
- Manage and train a team of front desk agents, fostering a positive and high-performing work environment.
- Handle guest inquiries, requests, and complaints promptly and courteously, striving for complete guest satisfaction.
- Coordinate with various hotel departments, such as housekeeping, maintenance, and F&B, to ensure seamless guest service.
- Manage room inventory and reservations, optimizing occupancy rates.
- Process payments, manage cash handling procedures, and ensure accuracy in financial transactions.
- Develop and implement procedures to enhance guest experience and operational efficiency.
- Prepare daily reports on front office activities and key performance indicators.
- Maintain a high standard of presentation and professionalism at the front desk.
- Assist with concierge duties as needed, providing local recommendations and information to guests.
Qualifications:
- Proven experience in hotel front desk operations, with at least 2 years in a supervisory or leadership role.
- Excellent communication, interpersonal, and customer service skills.
- Proficiency in hotel management software (PMS) and reservation systems.
- Strong organizational and multitasking abilities.
- Ability to remain calm and composed under pressure.
- Leadership skills with the ability to motivate and manage a team.
- A passion for hospitality and a commitment to exceeding guest expectations.
- Basic understanding of accounting and financial procedures.
- Flexibility to work shifts, including evenings, weekends, and holidays.
This is an excellent opportunity for a dedicated hospitality professional to take on a leadership role within a prestigious establishment. Join a team that values excellent service and a commitment to guest satisfaction. This role requires your physical presence at the hotel located in Tubli, Capital, BH .
Front Desk Supervisor - Luxury Hotel
Posted 9 days ago
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Luxury Hotel Front Desk Manager
Posted 18 days ago
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Responsibilities:
- Supervise and train front desk staff, ensuring high standards of service.
- Manage daily front office operations, including check-ins, check-outs, and room assignments.
- Ensure all guest requests and concerns are addressed promptly and professionally.
- Develop and implement procedures to enhance guest satisfaction and operational efficiency.
- Handle guest feedback, complaints, and service recovery efforts effectively.
- Coordinate with housekeeping, maintenance, and F&B departments to ensure seamless guest service.
- Manage room inventory and reservations, optimizing occupancy rates.
- Prepare daily reports on front office activities, occupancy, and revenue.
- Maintain a professional and welcoming atmosphere at the front desk.
- Ensure compliance with hotel policies and procedures.
- Assist in the development and implementation of guest service initiatives.
- Conduct regular performance reviews for front desk staff.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory or management role within the luxury hotel sector.
- Proven leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Strong knowledge of hotel management systems (PMS) and reservation software.
- Ability to remain calm and professional under pressure.
- Fluency in English and Arabic is a strong advantage.
- A keen eye for detail and a commitment to service excellence.
- Must be available to work flexible hours, including evenings, weekends, and holidays.
This is an on-site position located at our client's premier hotel in Seef, Capital, BH . If you are a dedicated hospitality professional with a passion for guest service and leadership, we encourage you to apply.
Luxury Hotel Front Desk Manager
Posted 18 days ago
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Luxury Hotel Front Desk Manager
Posted 20 days ago
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Front Desk Shift leader (Arabic Speaker)
Posted 16 days ago
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**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Residence Inn by Marriott Manama Juffair, Building 894, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
Hotel Revenue Management Director
Posted 20 days ago
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Responsibilities:
- Develop and execute dynamic pricing and inventory management strategies to maximize RevPAR.
- Conduct thorough market analysis, competitor benchmarking, and demand forecasting.
- Manage relationships with online travel agencies (OTAs) and other distribution partners.
- Analyze performance data and identify trends to inform strategic decisions.
- Lead and mentor the revenue management team, setting performance goals and providing development opportunities.
- Collaborate with Sales, Marketing, and Operations departments to align strategies and drive revenue.
- Prepare regular performance reports and presentations for senior leadership.
- Implement and leverage revenue management systems and technologies effectively.
- Identify opportunities for new revenue streams and cross-selling initiatives.
- Stay abreast of industry trends, emerging technologies, and best practices in revenue management.
- Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
- 7+ years of progressive experience in hotel revenue management, with at least 3 years in a leadership role.
- Proven track record of successfully increasing revenue and profitability for hotel properties.
- In-depth knowledge of hotel operations, market dynamics, and distribution channels.
- Proficiency in leading revenue management software (e.g., IDeaS, Duetto, SynXis) and analytics tools.
- Strong analytical, quantitative, and problem-solving skills.
- Excellent leadership, communication, and presentation abilities.
- Ability to work effectively in a hybrid work environment, balancing on-site and remote responsibilities.