28 Local Hotels jobs in Gudaibiya

Hotel Front Desk Supervisor

54321 Seef, Capital BHD30000 Annually WhatJobs

Posted 1 day ago

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full-time
Our client, a prominent establishment in the hospitality sector, is seeking a dynamic and customer-focused Hotel Front Desk Supervisor to join their team at our location in Seef, Capital, BH . This on-site role requires a passion for guest service and proven leadership abilities. As the Front Desk Supervisor, you will oversee the daily operations of the front desk, ensuring exceptional guest experiences from check-in to check-out. You will lead and motivate a team of front desk agents, providing training, support, and performance feedback. Your responsibilities will include managing reservations, room assignments, and guest inquiries. You will handle guest complaints and resolve issues promptly and professionally, escalating complex problems as needed. Ensuring adherence to hotel policies and procedures, maintaining high standards of cleanliness and presentation at the front desk, and managing cash handling and billing procedures will be crucial. You will also coordinate with other hotel departments, such as housekeeping and maintenance, to ensure seamless service delivery. Analyzing guest feedback and identifying areas for improvement will be part of your role. The ideal candidate will have excellent communication and interpersonal skills, with a friendly and welcoming demeanor. Previous experience in a hotel front desk role, with at least 1 year in a supervisory capacity, is required. Proficiency in hotel property management systems (PMS) is essential. A strong understanding of the hospitality industry and a commitment to providing outstanding customer service are paramount. This role requires flexibility in working hours, including weekends and holidays, as operational needs dictate. A passion for service and a proactive approach to problem-solving are key attributes we are seeking. You will be the face of the hotel for many guests, making a significant impact on their overall stay. Strong organizational skills and the ability to multitask in a fast-paced environment are essential.
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Hotel Front Desk Manager

70800 Seef, Capital BHD55000 Annually WhatJobs

Posted 16 days ago

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full-time
Our client, a luxurious boutique hotel known for its exceptional guest service, is seeking an experienced and dynamic Hotel Front Desk Manager to lead their front office operations. This hybrid role offers a unique opportunity to blend strategic oversight with hands-on guest interaction, ensuring an unparalleled hospitality experience. The Front Desk Manager will be responsible for overseeing all front desk activities, including check-ins, check-outs, reservations, guest inquiries, and concierge services. You will lead, train, and motivate a team of front desk agents to deliver consistently outstanding customer service, setting the tone for the entire guest experience.

Key responsibilities include managing staff schedules, performance evaluations, and ongoing training to enhance service quality and operational efficiency. You will be the primary point of contact for resolving guest issues and complaints, ensuring prompt and satisfactory resolutions. Developing and implementing front desk policies and procedures to optimize workflow and guest satisfaction will be a crucial part of your role. You will also work closely with other hotel departments, such as housekeeping, F&B, and management, to ensure seamless communication and coordination. Financial responsibilities may include managing the front desk budget, controlling guest ledger accuracy, and optimizing room occupancy and revenue through effective yield management strategies. The ideal candidate possesses a passion for hospitality, exceptional leadership qualities, and a proven ability to maintain high standards of service in a fast-paced environment. Strong organizational skills, problem-solving capabilities, and a polished professional demeanor are essential.

Qualifications:
  • Proven experience in front desk operations, with at least 2 years in a supervisory or management role within the hospitality industry.
  • Excellent leadership, team management, and customer service skills.
  • Proficiency in hotel property management systems (PMS) and reservation software.
  • Strong understanding of front office operations, including check-in/check-out procedures, billing, and guest relations.
  • Ability to handle stressful situations and resolve guest complaints effectively.
  • Excellent communication and interpersonal skills.
  • Flexible schedule, including evenings, weekends, and holidays.
  • Adept at multitasking and working efficiently in a fast-paced environment.
  • High school diploma required; degree in Hospitality Management or a related field is a plus.

This position offers a hybrid work arrangement, with significant responsibilities on-site at our property in Seef, Capital, BH , complemented by remote administrative and strategic planning tasks.
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Luxury Hotel Front Desk Manager

311 Arad BHD2800 Annually WhatJobs

Posted 2 days ago

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full-time
Our client, a premier hospitality establishment in Hidd, Muharraq, BH , is seeking a highly experienced and charismatic Luxury Hotel Front Desk Manager to lead their front office operations. This role is pivotal in ensuring an exceptional guest experience from arrival to departure. You will be responsible for overseeing the day-to-day activities of the front desk, including check-in, check-out, concierge services, and guest relations. Your primary focus will be on maintaining the highest standards of service excellence, ensuring guest satisfaction, and resolving any issues or complaints promptly and professionally.

Key Responsibilities:
  • Supervise, train, and motivate front desk staff to ensure efficient and courteous service delivery.
  • Develop and implement standard operating procedures for the front desk to enhance operational efficiency and guest satisfaction.
  • Manage room inventory, reservations, and group bookings, ensuring accuracy and optimal utilization.
  • Handle guest inquiries, requests, and complaints with professionalism and a solution-oriented approach.
  • Liaise with other hotel departments to ensure seamless service coordination.
  • Monitor and manage the front desk budget, including staffing and operational expenses.
  • Conduct regular performance reviews and provide constructive feedback to front desk team members.
  • Ensure compliance with all hotel policies and safety regulations.
  • Maintain a high level of product knowledge of the hotel's services, facilities, and local attractions.
  • Prepare daily reports on front desk activities, occupancy rates, and guest feedback.

Qualifications:
  • Proven experience as a Front Desk Manager or in a similar senior supervisory role within a luxury hotel environment.
  • Excellent leadership, communication, and interpersonal skills.
  • Strong problem-solving abilities and a customer-centric approach.
  • Proficiency in hotel management software (e.g., Opera, Fidelio) and Microsoft Office Suite.
  • Fluency in English and Arabic is highly desirable.
  • Ability to work flexible hours, including weekends and public holidays.
  • A passion for delivering outstanding guest service and a keen eye for detail.

This role offers a competitive salary and the opportunity to be part of a dynamic and prestigious hospitality group. If you are a seasoned hospitality professional with a passion for service excellence, we encourage you to apply.
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Boutique Hotel Front Desk Supervisor

601 Gudaibiya, Capital BHD22 Hourly WhatJobs

Posted 4 days ago

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full-time
Our client, a charming and highly-rated boutique hotel, is seeking an enthusiastic and customer-focused Front Desk Supervisor to lead their guest services team. Located in the vibrant area of Tubli, Capital, BH , this role is crucial in ensuring every guest has an exceptional and memorable stay. You will be the first point of contact for many guests and will play a pivotal role in creating a welcoming atmosphere and resolving any guest concerns with professionalism and efficiency.

Responsibilities:
  • Oversee daily front desk operations, ensuring smooth check-in and check-out processes.
  • Manage and train a team of front desk agents, fostering a positive and high-performing work environment.
  • Handle guest inquiries, requests, and complaints promptly and courteously, striving for complete guest satisfaction.
  • Coordinate with various hotel departments, such as housekeeping, maintenance, and F&B, to ensure seamless guest service.
  • Manage room inventory and reservations, optimizing occupancy rates.
  • Process payments, manage cash handling procedures, and ensure accuracy in financial transactions.
  • Develop and implement procedures to enhance guest experience and operational efficiency.
  • Prepare daily reports on front office activities and key performance indicators.
  • Maintain a high standard of presentation and professionalism at the front desk.
  • Assist with concierge duties as needed, providing local recommendations and information to guests.

Qualifications:
  • Proven experience in hotel front desk operations, with at least 2 years in a supervisory or leadership role.
  • Excellent communication, interpersonal, and customer service skills.
  • Proficiency in hotel management software (PMS) and reservation systems.
  • Strong organizational and multitasking abilities.
  • Ability to remain calm and composed under pressure.
  • Leadership skills with the ability to motivate and manage a team.
  • A passion for hospitality and a commitment to exceeding guest expectations.
  • Basic understanding of accounting and financial procedures.
  • Flexibility to work shifts, including evenings, weekends, and holidays.

This is an excellent opportunity for a dedicated hospitality professional to take on a leadership role within a prestigious establishment. Join a team that values excellent service and a commitment to guest satisfaction. This role requires your physical presence at the hotel located in Tubli, Capital, BH .
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Front Desk Supervisor - Luxury Hotel

10551 Seef, Capital BHD30000 Annually WhatJobs

Posted 9 days ago

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full-time
Our client , a prestigious luxury hotel in Seef, Capital, BH , is seeking an exceptional Front Desk Supervisor to lead their guest services team. This role is essential in creating a memorable and seamless experience for all guests, embodying the hotel's commitment to unparalleled hospitality. You will be responsible for overseeing the daily operations of the front desk, managing check-ins and check-outs, handling guest inquiries and requests, and resolving any issues or complaints with professionalism and efficiency. Key duties include supervising, training, and motivating front desk staff, ensuring adherence to hotel standards and procedures, and managing room inventory and rates. You will also be involved in coordinating with other hotel departments, such as housekeeping and concierge, to ensure guest satisfaction. The ideal candidate will possess excellent leadership, communication, and interpersonal skills, with a natural ability to anticipate guest needs. A strong understanding of hotel operations and experience with property management systems (PMS) are required. Previous experience in a supervisory role within the hospitality industry is essential. Fluency in English and Arabic is a strong advantage. This position demands a polished presentation, a calm demeanor under pressure, and a passion for providing outstanding customer service. You will be expected to contribute to a positive and productive work environment, ensuring that every guest interaction reflects the highest standards of luxury service. Join our esteemed team and play a crucial role in delivering unforgettable guest experiences.
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Luxury Hotel Front Desk Manager

337 Seef, Capital BHD55000 Annually WhatJobs

Posted 18 days ago

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full-time
Our client, a prestigious luxury hotel, is seeking an experienced and charismatic Front Desk Manager to oversee all front office operations. This role is essential in ensuring a seamless and exceptional guest experience from arrival to departure. You will lead a team of front desk agents, manage check-in/check-out processes, handle guest inquiries and complaints, and coordinate with other hotel departments to ensure guest satisfaction. The ideal candidate will have a strong background in hospitality management, outstanding leadership skills, and a passion for delivering impeccable customer service.

Responsibilities:
  • Supervise and train front desk staff, ensuring high standards of service.
  • Manage daily front office operations, including check-ins, check-outs, and room assignments.
  • Ensure all guest requests and concerns are addressed promptly and professionally.
  • Develop and implement procedures to enhance guest satisfaction and operational efficiency.
  • Handle guest feedback, complaints, and service recovery efforts effectively.
  • Coordinate with housekeeping, maintenance, and F&B departments to ensure seamless guest service.
  • Manage room inventory and reservations, optimizing occupancy rates.
  • Prepare daily reports on front office activities, occupancy, and revenue.
  • Maintain a professional and welcoming atmosphere at the front desk.
  • Ensure compliance with hotel policies and procedures.
  • Assist in the development and implementation of guest service initiatives.
  • Conduct regular performance reviews for front desk staff.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
  • Minimum of 3-5 years of experience in front office operations, with at least 2 years in a supervisory or management role within the luxury hotel sector.
  • Proven leadership and team management skills.
  • Excellent communication, interpersonal, and problem-solving abilities.
  • Strong knowledge of hotel management systems (PMS) and reservation software.
  • Ability to remain calm and professional under pressure.
  • Fluency in English and Arabic is a strong advantage.
  • A keen eye for detail and a commitment to service excellence.
  • Must be available to work flexible hours, including evenings, weekends, and holidays.

This is an on-site position located at our client's premier hotel in Seef, Capital, BH . If you are a dedicated hospitality professional with a passion for guest service and leadership, we encourage you to apply.
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Luxury Hotel Front Desk Manager

23105 Seef, Capital BHD3500 Monthly WhatJobs

Posted 18 days ago

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full-time
Our client, a prestigious 5-star hotel in the heart of Seef, Capital, BH , is seeking a highly organized and charismatic individual to join their team as a Luxury Hotel Front Desk Manager. This pivotal role is responsible for overseeing all front desk operations, ensuring guests receive an exceptional and seamless experience from check-in to check-out. You will lead a team of front desk agents, fostering a culture of outstanding customer service and efficient problem-solving. Key responsibilities include managing reservations, coordinating with various hotel departments (housekeeping, F&B, maintenance) to anticipate and meet guest needs, handling guest inquiries and complaints with professionalism and diplomacy, and implementing operational procedures to maximize guest satisfaction and operational efficiency. The ideal candidate will have a proven track record in hotel management, preferably within the luxury segment, and possess strong leadership, communication, and interpersonal skills. A keen eye for detail, the ability to remain calm under pressure, and a passion for hospitality are essential. This role requires flexibility, including the ability to work shifts, weekends, and holidays, as operational needs dictate. You will be instrumental in shaping the first and last impressions of our guests, contributing significantly to the hotel's reputation for excellence. This position offers a competitive salary, opportunities for professional development within a renowned hospitality group, and the chance to work in a vibrant and dynamic environment. If you are a dedicated hospitality professional with a drive for service excellence and are looking for a challenging and rewarding opportunity in Seef, Capital, BH , we encourage you to apply.
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Luxury Hotel Front Desk Manager

900 Manama, Capital BHD2500 Monthly WhatJobs

Posted 20 days ago

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full-time
Our client, a distinguished hospitality group, is seeking an experienced and highly motivated Luxury Hotel Front Desk Manager to oversee operations at their premier establishment in Manama, Capital, BH . This role requires a dynamic individual with a passion for delivering exceptional guest experiences and leading a dedicated front desk team. You will be responsible for ensuring the smooth and efficient functioning of the front desk, from check-in to check-out, managing guest inquiries and requests, and resolving any issues that may arise with professionalism and promptness. Key responsibilities include staff supervision, training, and scheduling; implementing and maintaining high service standards; managing reservations and room allocations; handling cash and credit transactions accurately; and coordinating with other hotel departments such as housekeeping and maintenance to ensure guest satisfaction. The ideal candidate will possess excellent communication, interpersonal, and problem-solving skills, with a strong ability to remain calm under pressure. A minimum of 5 years of experience in hotel front desk operations, with at least 2 years in a supervisory or management role, is essential. Fluency in English and Arabic is highly preferred. This is a fantastic opportunity for a seasoned hospitality professional to make a significant impact in a prestigious hotel environment. The role involves both on-site management and strategic planning, making it a hybrid role. We are looking for someone who can uphold the brand's reputation for excellence and contribute to its continued success. A degree in Hospitality Management or a related field is a plus.
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Front Desk Shift leader (Arabic Speaker)

Manama, Capital Marriott

Posted 16 days ago

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Job Description

**Additional Information**
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Residence Inn by Marriott Manama Juffair, Building 894, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Hotel Revenue Management Director

211 Manama, Capital BHD110000 Annually WhatJobs

Posted 20 days ago

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full-time
Our client is seeking a strategic and analytical Hotel Revenue Management Director to lead their revenue optimization efforts. This hybrid role requires a blend of on-site presence for key meetings and strategic planning, with the flexibility of remote work for day-to-day operations. You will be responsible for developing and implementing comprehensive revenue management strategies to maximize room revenue and overall profitability across all properties. This includes forecasting demand, optimizing pricing and inventory controls, and analyzing market trends and competitor performance. The ideal candidate will have a deep understanding of the hospitality industry, proven experience in revenue management systems and methodologies, and a strong analytical aptitude. You will lead a team of revenue analysts, providing guidance and fostering a data-driven approach to decision-making. Key responsibilities include setting pricing strategies, managing distribution channels, and collaborating with sales, marketing, and operations teams to ensure alignment with business objectives. You must be proficient in using revenue management software, data analysis tools, and possess excellent communication and presentation skills to convey complex strategies to stakeholders. This role demands a forward-thinking individual who can adapt to the dynamic hospitality market and drive continuous improvement in revenue performance. The ability to balance strategic leadership with hands-on execution in a hybrid work model is crucial.
Responsibilities:
  • Develop and execute dynamic pricing and inventory management strategies to maximize RevPAR.
  • Conduct thorough market analysis, competitor benchmarking, and demand forecasting.
  • Manage relationships with online travel agencies (OTAs) and other distribution partners.
  • Analyze performance data and identify trends to inform strategic decisions.
  • Lead and mentor the revenue management team, setting performance goals and providing development opportunities.
  • Collaborate with Sales, Marketing, and Operations departments to align strategies and drive revenue.
  • Prepare regular performance reports and presentations for senior leadership.
  • Implement and leverage revenue management systems and technologies effectively.
  • Identify opportunities for new revenue streams and cross-selling initiatives.
  • Stay abreast of industry trends, emerging technologies, and best practices in revenue management.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Economics, or a related field.
  • 7+ years of progressive experience in hotel revenue management, with at least 3 years in a leadership role.
  • Proven track record of successfully increasing revenue and profitability for hotel properties.
  • In-depth knowledge of hotel operations, market dynamics, and distribution channels.
  • Proficiency in leading revenue management software (e.g., IDeaS, Duetto, SynXis) and analytics tools.
  • Strong analytical, quantitative, and problem-solving skills.
  • Excellent leadership, communication, and presentation abilities.
  • Ability to work effectively in a hybrid work environment, balancing on-site and remote responsibilities.
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