93 Managed Services jobs in Bahrain
Technical Support Specialist - Cloud Services
00234 Arad
BHD75000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a highly skilled and motivated Technical Support Specialist with expertise in cloud services to join their growing customer service team. This is a hybrid role, offering a blend of remote work flexibility and on-site collaboration opportunities in Tubli, Capital, BH . You will be responsible for providing advanced technical assistance to clients, troubleshooting complex cloud-related issues, and ensuring customer satisfaction. The ideal candidate possesses strong analytical skills, deep knowledge of cloud platforms, and excellent communication abilities to support a diverse client base.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Provide comprehensive technical support for cloud-based services, including troubleshooting, diagnosing, and resolving issues for clients.
- Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
- Guide users through step-by-step solutions for software and hardware issues related to cloud infrastructure.
- Document all support interactions, resolutions, and technical issues in the CRM system.
- Collaborate with engineering and development teams to escalate complex issues and provide feedback for product improvements.
- Maintain a deep understanding of the company's cloud product offerings and technical specifications.
- Develop and update technical documentation, FAQs, and knowledge base articles.
- Proactively monitor system performance and identify potential issues before they impact users.
- Assist in the onboarding and training of new clients on cloud service utilization.
- Contribute to team goals and objectives, ensuring high levels of customer satisfaction and retention.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 3 years of experience in technical support, with a strong focus on cloud computing (e.g., AWS, Azure, Google Cloud).
- Proficiency in troubleshooting network issues, operating systems (Windows, Linux), and common software applications.
- Familiarity with virtualization technologies and containerization (e.g., Docker, Kubernetes).
- Excellent problem-solving and analytical skills.
- Outstanding customer service and interpersonal skills.
- Strong written and verbal communication skills.
- Ability to work effectively in a hybrid environment, balancing remote autonomy with on-site team synergy.
- Certifications in relevant cloud platforms (e.g., AWS Certified Cloud Practitioner, Azure Fundamentals) are a plus.
- Patience and empathy when assisting clients with technical challenges.
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0
Apprentice Software Developer, Cloud Services
203 Seef, Capital
BHD25000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Embark on your tech career with our exciting Apprenticeship Program, designed for aspiring software developers keen on mastering cloud services. This is a fully remote opportunity, offering comprehensive training and hands-on experience in a supportive and innovative environment. As an Apprentice Software Developer, you will work alongside experienced engineers, learning to build, deploy, and maintain scalable cloud-based applications. Your journey will involve contributing to real-world projects, gaining practical skills in coding, software design, and cloud architecture. We are seeking motivated individuals with a passion for technology and a strong desire to learn. While prior professional experience is not required, a foundational understanding of programming concepts and a Bachelor's degree in Computer Science, Engineering, or a related field is beneficial. You will receive mentorship and guidance to develop proficiency in languages like Python or Java, and frameworks relevant to cloud development. Key learning areas will include understanding cloud platforms (AWS, Azure, GCP), developing APIs, implementing microservices, and learning about CI/CD pipelines. This program is ideal for recent graduates or individuals looking to transition into a technology career. The role demands strong problem-solving skills, an analytical mindset, and excellent communication abilities. As a remote apprentice, you must demonstrate self-discipline, excellent time management, and the ability to work effectively in a virtual team setting. This apprenticeship offers a competitive stipend, a structured learning path, and the potential for full-time employment upon successful completion. This is your chance to gain invaluable industry experience and build a solid foundation for a successful career in software development. We are committed to fostering talent and providing a platform for growth in the dynamic field of cloud technology.
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1
Junior Software Developer - Cloud Services
20002 Seef, Capital
BHD20 Hourly
WhatJobs
Posted 4 days ago
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Job Description
Our client is actively seeking enthusiastic and driven Junior Software Developers to join their collaborative engineering team as interns. This is an excellent opportunity for aspiring developers to gain hands-on experience in building and maintaining modern cloud-based applications. Interns will work alongside experienced engineers, contributing to real-world projects and learning cutting-edge technologies. The program is designed to provide a comprehensive understanding of the software development lifecycle within a dynamic tech environment. You will be involved in coding, testing, debugging, and documenting software components, all while receiving mentorship and guidance.
Responsibilities:
Qualifications:
Responsibilities:
- Assist senior developers in writing clean, efficient, and maintainable code for cloud applications.
- Participate in the full software development lifecycle, including requirements gathering, design, development, testing, and deployment.
- Develop and execute unit tests and integration tests to ensure code quality and functionality.
- Debug and resolve software defects identified during testing or by users.
- Collaborate with team members to understand project requirements and design solutions.
- Learn and apply best practices in software development, including version control (Git) and Agile methodologies.
- Contribute to technical documentation for code, APIs, and system designs.
- Assist in the maintenance and enhancement of existing software systems.
- Participate in team meetings, code reviews, and knowledge-sharing sessions.
- Gain exposure to cloud platforms (e.g., AWS, Azure, GCP) and related services.
Qualifications:
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Foundational knowledge of at least one programming language such as Python, Java, C++, or JavaScript.
- Basic understanding of data structures, algorithms, and object-oriented programming principles.
- Familiarity with version control systems like Git.
- Eagerness to learn and adapt to new technologies and programming languages.
- Good problem-solving and analytical skills.
- Effective communication and teamwork abilities.
- A passion for software development and technology.
- Prior internship or project experience is a plus but not required.
- Ability to work effectively on-site.
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2
Graduate Software Engineer - Cloud Services
102 Manama, Capital
BHD2000 Monthly
WhatJobs
Posted 6 days ago
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Job Description
Our client is offering an exciting Graduate Software Engineer internship opportunity within their Cloud Services division, based in Manama, Capital, BH . This internship is designed for ambitious and talented recent graduates eager to gain hands-on experience in designing, developing, and deploying cloud-based solutions. You will work alongside experienced engineers on real-world projects, contributing to the development of scalable and reliable cloud infrastructure and applications. This role provides a fantastic foundation for a career in software engineering within a dynamic and innovative tech environment.
Internship Responsibilities:
Internship Responsibilities:
- Assist in the design, development, and implementation of cloud-native applications and services.
- Write clean, efficient, and maintainable code in relevant programming languages (e.g., Python, Java, Go).
- Collaborate with senior engineers on cloud architecture and deployment strategies.
- Participate in code reviews and contribute to the improvement of software quality.
- Gain hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud.
- Assist in testing and debugging cloud services to ensure performance and reliability.
- Learn and apply DevOps principles and practices, including CI/CD pipelines.
- Document software designs, processes, and procedures.
- Contribute to problem-solving and troubleshooting of cloud-related issues.
- Engage in team meetings and actively seek opportunities for learning and professional development.
- Recent graduate with a Bachelor's or Master's degree in Computer Science, Software Engineering, Information Technology, or a related field.
- Strong foundational knowledge of software development principles and data structures.
- Familiarity with at least one modern programming language (e.g., Python, Java, C++, Go).
- Basic understanding of cloud computing concepts and platforms is a plus.
- Excellent analytical and problem-solving skills.
- Strong communication and teamwork abilities.
- Eagerness to learn and adapt to new technologies.
- Must be legally eligible to work in Bahrain and available for the internship duration.
- Must be able to commit to working on-site in Manama, Capital, BH for the duration of the internship.
This advertiser has chosen not to accept applicants from your region.
3
Senior Backend Engineer - Cloud Services
2214 Seef, Capital
BHD120000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client, a leading innovator in cloud-based solutions, is actively seeking a highly skilled Senior Backend Engineer to join their fully remote engineering team. This role is pivotal in designing, developing, and maintaining robust and scalable backend systems that power our client's cutting-edge products. As a remote-first company, we foster a culture of asynchronous communication, autonomy, and continuous learning, offering unparalleled flexibility and professional growth. You will be responsible for architecting microservices, developing APIs, managing databases, and ensuring the performance, security, and reliability of our cloud infrastructure. This involves writing clean, efficient, and maintainable code in languages such as Python, Java, or Go, and working with cloud platforms like AWS, Azure, or GCP. Experience with containerization technologies like Docker and Kubernetes is highly desirable. You will collaborate with frontend engineers, product managers, and other stakeholders to translate business requirements into technical solutions. The ideal candidate possesses a deep understanding of distributed systems, database design, and software development best practices. A strong grasp of system security principles and performance optimization techniques is essential. You will also contribute to code reviews, system design discussions, and the overall technical vision of the team. This position offers a challenging and rewarding opportunity to work on complex problems and shape the future of cloud technology from anywhere, contributing to a world-class team.
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4
Senior Software Engineer - Cloud Services
501 Seef, Capital
BHD9000 Annually
WhatJobs
Posted 8 days ago
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Job Description
Our client is a rapidly growing SaaS company revolutionizing the way businesses operate, and they are looking for a Senior Software Engineer specializing in Cloud Services to join their fully remote team. This is an exceptional opportunity to work on cutting-edge cloud technologies and contribute to the development of scalable, high-performance applications that serve a global customer base. As a Senior Software Engineer, you will be instrumental in designing, developing, and deploying robust cloud-based solutions, leveraging your expertise in distributed systems and microservices architecture. Your responsibilities will include writing clean, efficient, and maintainable code, primarily in languages like Python, Java, or Go, and ensuring the scalability and reliability of our cloud infrastructure, predominantly on AWS or Azure. You will collaborate closely with product managers, frontend developers, and other backend engineers in an agile environment to deliver new features and enhance existing services. A significant part of your role will involve troubleshooting complex technical issues, optimizing application performance, and implementing CI/CD pipelines to streamline the development and deployment process. You will also play a key role in defining technical standards, conducting code reviews, and mentoring junior engineers. We are passionate about building secure, fault-tolerant, and cost-effective cloud solutions, and we seek individuals who share this commitment. Experience with containerization technologies such as Docker and Kubernetes, as well as infrastructure-as-code tools like Terraform, is highly desirable. A strong understanding of database technologies, both relational (e.g., PostgreSQL) and NoSQL (e.g., MongoDB, DynamoDB), will be beneficial. This role is entirely remote, providing you with the flexibility to work from anywhere. We are looking for highly motivated, self-starters with excellent problem-solving skills and a passion for continuous learning and innovation. A Bachelor's or Master's degree in Computer Science, Engineering, or a related field, coupled with 5+ years of professional software development experience with a focus on cloud platforms, is required.
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5
Senior Backend Engineer - Cloud Services
12345 Al Seef
BHD95000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client, a rapidly expanding tech innovator specializing in scalable cloud solutions, is looking for a highly skilled Senior Backend Engineer to join their fully remote engineering team. This role is critical in designing, developing, and deploying robust, high-performance backend services that power their cutting-edge platforms. You will be instrumental in shaping the architecture, optimizing performance, and ensuring the reliability of our cloud infrastructure. The ideal candidate possesses a deep understanding of backend development principles, microservices architecture, database management, and cloud technologies. You will collaborate with front-end developers, product managers, and other engineers to deliver exceptional user experiences and drive technological advancement.
Key Responsibilities:
Key Responsibilities:
- Design, build, and maintain efficient, reusable, and reliable code for backend services.
- Develop and manage scalable APIs and microservices.
- Optimize applications for maximum speed, scalability, and security.
- Integrate with third-party services and databases.
- Write comprehensive unit and integration tests.
- Troubleshoot, debug, and upgrade existing systems.
- Collaborate with front-end developers to integrate user-facing elements with server-side logic.
- Implement data storage solutions and optimize database performance.
- Work with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
- Participate in code reviews and contribute to team knowledge sharing.
- Stay current with emerging backend technologies and best practices.
- Contribute to architectural decisions and technical strategy.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 5+ years of professional experience in backend development.
- Proficiency in one or more backend languages (e.g., Python, Go, Java, Node.js).
- Strong experience with designing and implementing RESTful APIs.
- Solid understanding of microservices architecture and distributed systems.
- Experience with relational (e.g., PostgreSQL, MySQL) and/or NoSQL databases (e.g., MongoDB, Cassandra).
- Familiarity with cloud platforms (AWS, Azure, GCP) and their services.
- Experience with containerization technologies (Docker, Kubernetes) is a strong plus.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work independently and collaboratively in a remote team environment.
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6
Principal Software Architect - Cloud Services
1008 Al Malikiyah, Northern
BHD180000 Annually
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client is searching for a distinguished Principal Software Architect to lead the design and development of scalable, resilient, and high-performance cloud services. This is a fully remote, senior leadership position where you will define the technical vision and architecture for our next generation of cloud-based solutions. You will be instrumental in selecting appropriate technologies, establishing architectural patterns, and ensuring the overall technical integrity and strategic alignment of our software products. The ideal candidate will possess extensive experience in architecting complex distributed systems, microservices, and cloud-native applications on major cloud platforms (AWS, Azure, GCP). Responsibilities include guiding engineering teams, mentoring junior architects and developers, conducting in-depth technical reviews, and collaborating with product management and stakeholders to translate business requirements into robust technical designs. A strong understanding of DevOps principles, CI/CD pipelines, containerization (Docker, Kubernetes), and cybersecurity best practices is essential. You must have a proven ability to communicate complex technical concepts effectively to both technical and non-technical audiences. This role requires a deep technical acumen, strategic thinking, and a passion for innovation in cloud computing. Join our forward-thinking team and shape the future of our technology landscape from your remote workspace, impacting applications used far beyond Hidd, Muharraq, BH .
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7
Technical Support Lead (Cloud Services)
212 Muharraq, Muharraq
BHD80000 Annually
WhatJobs
Posted 11 days ago
Job Viewed
Job Description
Our client is a leading provider of cutting-edge cloud solutions and is seeking a highly skilled and experienced Technical Support Lead to manage their remote customer service and helpdesk operations. This fully remote position offers the flexibility to work from anywhere, contributing to a world-class support experience for our global clientele. As the Technical Support Lead, you will be responsible for leading a team of support engineers, ensuring the efficient and effective resolution of complex technical issues related to our cloud platform. Your duties will include managing support ticket queues, providing Tier 3 technical support, developing and maintaining knowledge base articles, implementing best practices in customer service, and coaching and mentoring your team. You will also play a key role in identifying trends in customer issues, collaborating with product and engineering teams to drive improvements, and ensuring high levels of customer satisfaction. The ideal candidate will have a strong background in cloud technologies (AWS, Azure, GCP), excellent troubleshooting skills, and proven leadership experience in a technical support environment. Exceptional communication and problem-solving abilities, combined with a passion for delivering outstanding customer service, are essential. This is an excellent opportunity to lead a high-performing, remote team and make a significant impact on customer success.
Key Responsibilities:
Key Responsibilities:
- Lead and manage a team of remote technical support engineers.
- Oversee the daily operations of the customer support helpdesk, ensuring efficient ticket resolution.
- Provide expert Tier 3 technical support for complex cloud-related issues.
- Develop, maintain, and improve the team's knowledge base and support documentation.
- Implement and enforce best practices for customer service and technical support.
- Coach, mentor, and train support team members to enhance their technical skills and customer service capabilities.
- Monitor support metrics and KPIs to ensure service level agreements (SLAs) are met and identify areas for improvement.
- Collaborate with product management and engineering teams to report and resolve software defects and identify product enhancements.
- Analyze support ticket trends to proactively address potential issues and improve product stability.
- Manage customer escalations and ensure timely and satisfactory resolution.
- Contribute to the continuous improvement of support processes and tools.
- Foster a positive and collaborative team environment, promoting knowledge sharing.
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Minimum of 5-7 years of experience in technical support, with at least 2 years in a leadership or team lead role.
- Strong expertise in cloud computing platforms (AWS, Azure, or GCP).
- Excellent troubleshooting skills for complex technical issues.
- Proven experience in managing remote teams and support operations.
- Proficiency with helpdesk and ticketing systems (e.g., Zendesk, ServiceNow).
- Exceptional communication, interpersonal, and problem-solving skills.
- Ability to work effectively in a fast-paced, remote environment.
- Experience with scripting languages (e.g., Python, Bash) is a plus.
- Customer-centric mindset and a commitment to service excellence.
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8
Graduate Software Engineer - Cloud Services
107 Gudaibiya
BHD25 Hourly
WhatJobs
Posted 13 days ago
Job Viewed
Job Description
Our client, a dynamic technology firm specializing in cloud solutions, is offering an exciting Graduate Software Engineer internship. This hybrid role provides a fantastic opportunity for aspiring engineers to gain hands-on experience in a professional setting, balancing remote learning with valuable in-office collaboration and mentorship. You will work alongside our experienced development teams, contributing to the design, development, and testing of cloud-based applications and services. This internship is designed to provide a comprehensive understanding of modern software development practices in a cloud-native environment.
Responsibilities:
Qualifications:
This internship offers invaluable practical experience and mentorship, preparing you for a successful career in software engineering. Join our client and contribute to innovative cloud projects while developing your professional skills in a supportive hybrid environment.
Responsibilities:
- Assist in the development and implementation of cloud-based software applications and microservices.
- Write clean, well-documented, and testable code under the guidance of senior engineers.
- Participate in code reviews and learn from constructive feedback.
- Contribute to the testing and debugging of software components.
- Learn and apply principles of cloud computing (e.g., AWS, Azure, GCP).
- Collaborate with team members on project tasks and problem-solving.
- Assist in maintaining and improving existing cloud infrastructure and services.
- Attend team meetings and contribute ideas for software enhancements.
- Gain exposure to various software development tools and methodologies (e.g., Agile, CI/CD).
- Develop an understanding of data structures, algorithms, and software design patterns.
- Prepare documentation for assigned tasks and contributions.
- Engage in learning and development activities to build technical skills.
Qualifications:
- Currently pursuing a Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Solid understanding of programming fundamentals and object-oriented programming concepts.
- Familiarity with at least one programming language such as Python, Java, C++, or JavaScript.
- Basic knowledge of cloud computing concepts is a plus.
- Strong analytical and problem-solving abilities.
- Eagerness to learn and adapt to new technologies.
- Good communication and interpersonal skills, necessary for teamwork and hybrid work.
- Ability to work both independently and collaboratively.
- Enthusiasm for software development and technology.
- Must be legally authorized to work in the specified location for the duration of the internship.
This internship offers invaluable practical experience and mentorship, preparing you for a successful career in software engineering. Join our client and contribute to innovative cloud projects while developing your professional skills in a supportive hybrid environment.
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