17 Managed Services jobs in Bahrain
Engineering Manager, Managed Services
Canonical
Posted 6 days ago
Job Viewed
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an Engineering Manager .
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
Location: This is a globally remote role.
The role entails
- Manage a growing engineering team to optimise the quality and velocity of both development and operations
- Identify and measure team health indicators
- Implement disciplined engineering and operations processes
- Represent the BootStack team with respect to stakeholders, customers, and external teams
- Ensure proper team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments around the globe
- Deliver quality managed services in a consistent, timely manner
- Bachelors (or equivalent) education in a technology field
- Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
- Proven experience with OpenStack
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Experience with Linux system administration, Ubuntu/Debian a plus
- Strong communication and cooperation skills
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Travel to team and company events and customer meetings, roughly 20% or less
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
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0
Engineering Manager, Managed Services
Canonical
Posted 7 days ago
Job Viewed
Job Description
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We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
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Join to apply for the Engineering Manager, Managed Services role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder-led, profitable, and growing.
We are hiring an Engineering Manager .
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive the success with those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, then you will enjoy working with some of the best people in the industry at Canonical.
The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in-between, you'll be working with the latest technology in a fast-paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will be responsible for managing the engineers that oversee day-to-day Managed Service of customer environments, including customer service management, managed services operations and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
Location: This is a globally remote role.
The role entails
- Manage a growing engineering team to optimise the quality and velocity of both development and operations
- Identify and measure team health indicators
- Implement disciplined engineering and operations processes
- Represent the BootStack team with respect to stakeholders, customers, and external teams
- Ensure proper team focus on priorities, milestones, and deliverables
- Work to meet service level agreements with customer deployments around the globe
- Deliver quality managed services in a consistent, timely manner
- Bachelors (or equivalent) education in a technology field
- Proven track record of professional experience of either software delivery using Python, Go, C, C++, Java, or similar and/or managing operations teams
- Proven experience with OpenStack
- Demonstrated strong commitment to testing methodologies and maintainable code quality
- Experience with Linux system administration, Ubuntu/Debian a plus
- Strong communication and cooperation skills
- Experience with agile software development methodologies
- Experience working in and managing distributed teams
- Technical aptitude for understanding complex distributed systems
- Experience with cloud topologies and technologies
- Travel to team and company events and customer meetings, roughly 20% or less
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognize outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Team Member Assistance Program & Wellness Platform
- Opportunity to travel to new locations to meet colleagues
- Priority Pass and travel upgrades for long-haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Mid-Senior level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Software Development
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1
Senior Software Engineer - Cloud Services
700 Hamala, Northern
BHD120000 Annually
WhatJobs
Posted today
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Job Description
Our client is seeking a highly experienced Senior Software Engineer with a specialization in Cloud Services to join their innovative product development team. This is a fully remote position, offering the flexibility to work from any location. As a Senior Software Engineer, you will be instrumental in designing, developing, and deploying scalable, high-performance cloud-based applications and microservices. You will work with cutting-edge cloud technologies, primarily on AWS or Azure, and contribute to the entire software development lifecycle, from architecture and coding to testing and deployment. This role requires a deep understanding of distributed systems, containerization (Docker, Kubernetes), CI/CD pipelines, and robust security practices. You will collaborate with product managers, architects, and other engineers to deliver robust and innovative solutions that meet customer needs. A passion for writing clean, efficient, and maintainable code is essential.
Key Responsibilities:
Key Responsibilities:
- Design, develop, and maintain scalable and resilient cloud-native applications and microservices.
- Implement and manage infrastructure as code (IaC) using tools like Terraform or CloudFormation.
- Build and optimize CI/CD pipelines for automated testing and deployment.
- Develop and deploy applications using containerization technologies such as Docker and Kubernetes.
- Write high-quality, well-tested code in languages such as Python, Java, Go, or Node.js.
- Collaborate with architects and senior engineers to define technical roadmaps and architectural decisions.
- Ensure the security, performance, and reliability of cloud services.
- Participate in code reviews and provide constructive feedback to team members.
- Troubleshoot and resolve complex technical issues in production environments.
- Mentor junior engineers and contribute to fostering a culture of technical excellence.
- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.
- Minimum of 7 years of experience in software development, with at least 3 years focused on cloud-based solutions.
- Proficiency in one or more cloud platforms (AWS, Azure, GCP).
- Strong experience with containerization technologies (Docker, Kubernetes).
- Expertise in microservices architecture and design patterns.
- Solid understanding of CI/CD principles and tools (e.g., Jenkins, GitLab CI).
- Proficiency in at least one modern programming language (e.g., Python, Java, Go, Node.js).
- Experience with relational and NoSQL databases.
- Excellent problem-solving, analytical, and communication skills.
- Ability to work effectively in a fast-paced, remote team environment.
- Experience with serverless technologies is a plus.
This advertiser has chosen not to accept applicants from your region.
2
Technical Support Engineer - Cloud Services
00973 Muharraq, Muharraq
BHD55000 Annually
WhatJobs
Posted today
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Job Description
Our client, a rapidly growing cloud technology provider, is seeking a motivated Technical Support Engineer to join their customer service team. This hybrid role requires a balance of on-site support and remote assistance to clients. You will be responsible for troubleshooting technical issues, providing solutions, and ensuring customer satisfaction with our client's cloud platforms and services. The role will involve working from our offices in Muharraq and remotely.
As a Technical Support Engineer, you will handle inbound technical inquiries via phone, email, and chat, diagnose hardware and software problems, and guide users through step-by-step solutions. You will maintain detailed records of customer interactions and resolutions within the CRM system. Your primary goal will be to deliver exceptional technical support and build strong relationships with our client's customer base.
The ideal candidate will possess an Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, along with 2-3 years of experience in technical support or IT helpdesk environments. Strong knowledge of operating systems (Windows, macOS, Linux), networking fundamentals, and cloud computing concepts (e.g., AWS, Azure, GCP) is essential. Excellent communication and customer service skills, patience, and a problem-solving mindset are key.
Responsibilities include resolving client issues related to software installation, configuration, connectivity, and performance. You will also be involved in creating and updating knowledge base articles to assist users and the support team. The ability to work collaboratively with other departments to escalate complex issues is important. This is an excellent opportunity to develop your technical expertise in a supportive and dynamic environment.
As a Technical Support Engineer, you will handle inbound technical inquiries via phone, email, and chat, diagnose hardware and software problems, and guide users through step-by-step solutions. You will maintain detailed records of customer interactions and resolutions within the CRM system. Your primary goal will be to deliver exceptional technical support and build strong relationships with our client's customer base.
The ideal candidate will possess an Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, along with 2-3 years of experience in technical support or IT helpdesk environments. Strong knowledge of operating systems (Windows, macOS, Linux), networking fundamentals, and cloud computing concepts (e.g., AWS, Azure, GCP) is essential. Excellent communication and customer service skills, patience, and a problem-solving mindset are key.
Responsibilities include resolving client issues related to software installation, configuration, connectivity, and performance. You will also be involved in creating and updating knowledge base articles to assist users and the support team. The ability to work collaboratively with other departments to escalate complex issues is important. This is an excellent opportunity to develop your technical expertise in a supportive and dynamic environment.
This advertiser has chosen not to accept applicants from your region.
3
Remote Senior Software Engineer - Cloud Services
4001 Al Jasra
BHD95000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Join a rapidly growing technology company as a Remote Senior Software Engineer, specializing in cloud services. You will be instrumental in designing, developing, and deploying scalable and robust cloud-based solutions that power our innovative products. This fully remote position allows you to work from anywhere, collaborating with a talented international team to build cutting-edge applications and services. Your expertise in cloud architecture, microservices, and distributed systems will be critical to our success.
Key Responsibilities:
The ideal candidate will possess a Bachelor's or Master's degree in Computer Science, Engineering, or a related field. A minimum of 6 years of professional software development experience, with a strong focus on cloud-native development, is required. Extensive experience with at least one major cloud platform (AWS, Azure, GCP) and its associated services is essential. Proficiency in one or more programming languages (e.g., Java, Python, Go, C#) and containerization technologies (Docker, Kubernetes) is mandatory. Strong understanding of microservices architecture, RESTful APIs, and database technologies (SQL and NoSQL) is expected. Excellent problem-solving skills, a passion for technology, and the ability to thrive in a remote, collaborative team environment are crucial. This is an excellent opportunity to work on challenging projects and shape the future of cloud technology.
Key Responsibilities:
- Designing, developing, and maintaining scalable, high-performance cloud applications and microservices using languages like Java, Python, or Go.
- Architecting and implementing cloud solutions on platforms such as AWS, Azure, or GCP.
- Developing and managing CI/CD pipelines for automated build, testing, and deployment.
- Implementing and enforcing best practices for security, reliability, and performance in cloud environments.
- Collaborating with product managers, designers, and other engineers to define software requirements and technical specifications.
- Writing clean, well-documented, and testable code, including unit and integration tests.
- Troubleshooting and resolving complex technical issues in production environments.
- Mentoring junior engineers and contributing to code reviews to ensure code quality and knowledge sharing.
- Evaluating and integrating new technologies to improve our cloud infrastructure and development processes.
- Participating in agile development methodologies, including sprint planning, daily stand-ups, and retrospectives.
The ideal candidate will possess a Bachelor's or Master's degree in Computer Science, Engineering, or a related field. A minimum of 6 years of professional software development experience, with a strong focus on cloud-native development, is required. Extensive experience with at least one major cloud platform (AWS, Azure, GCP) and its associated services is essential. Proficiency in one or more programming languages (e.g., Java, Python, Go, C#) and containerization technologies (Docker, Kubernetes) is mandatory. Strong understanding of microservices architecture, RESTful APIs, and database technologies (SQL and NoSQL) is expected. Excellent problem-solving skills, a passion for technology, and the ability to thrive in a remote, collaborative team environment are crucial. This is an excellent opportunity to work on challenging projects and shape the future of cloud technology.
This advertiser has chosen not to accept applicants from your region.
4
Senior Technical Support Specialist - Cloud Services
907 Bilad Al Qadeem, Capital
BHD70000 Annually
WhatJobs
Posted today
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Job Description
Our client, a rapidly expanding technology solutions provider, is seeking a highly skilled Senior Technical Support Specialist to join their fully remote customer service and helpdesk team. This role is crucial in providing expert-level technical assistance to clients navigating our advanced cloud services and software platforms. The ideal candidate will possess a deep understanding of cloud infrastructure (AWS, Azure, GCP), networking protocols, operating systems (Windows, Linux), and common software applications. Responsibilities will include troubleshooting complex technical issues, diagnosing hardware and software problems, and guiding customers through step-by-step solutions. You will be expected to respond to customer inquiries via phone, email, and chat in a timely and professional manner, ensuring high levels of customer satisfaction. This remote-first position requires excellent problem-solving skills, the ability to explain technical concepts clearly to non-technical users, and strong organizational skills to manage multiple support tickets concurrently. You will also be involved in creating and updating knowledge base articles, technical documentation, and FAQs to empower self-service support. Escalating unresolved issues to higher-level support or engineering teams, and tracking ticket progress until resolution, are also key duties. The Senior Technical Support Specialist will contribute to improving support processes and identifying trends to enhance product stability and user experience.
- Provide advanced technical support for cloud-based software and services.
- Diagnose and resolve complex hardware, software, and network issues for clients.
- Guide customers through troubleshooting steps via phone, email, and chat.
- Manage and prioritize a queue of support tickets to ensure timely resolution.
- Create and maintain technical documentation, knowledge base articles, and FAQs.
- Collaborate with engineering teams to identify and resolve product bugs.
- Educate customers on best practices for using our cloud services.
- Contribute to continuous improvement of support processes and customer satisfaction.
- Escalate unresolved issues with detailed information for further investigation.
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
- Minimum of 4 years of experience in technical support, helpdesk, or IT support roles, with a focus on cloud services.
- Proven expertise in troubleshooting cloud platforms (AWS, Azure, GCP) and common SaaS applications.
- Strong knowledge of Windows and Linux operating systems, networking concepts (TCP/IP, DNS, DHCP), and security best practices.
- Excellent diagnostic and problem-solving abilities.
- Exceptional communication and interpersonal skills, with a customer-centric approach.
- Ability to work independently and manage time effectively in a remote setting.
- Experience with ITIL frameworks is a plus.
This advertiser has chosen not to accept applicants from your region.
5
Remote Senior Backend Engineer - Cloud Services
23111 Saar, Northern
BHD115000 Annually
WhatJobs
Posted today
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Job Description
Our client, a leader in cloud-native solutions, is searching for a highly skilled Senior Backend Engineer to join their fully remote engineering team. This role is critical for designing, developing, and deploying scalable and resilient backend services that power innovative applications. As a remote engineer, you will contribute to building robust cloud infrastructure and microservices from your home office. Your primary focus will be on creating efficient, maintainable, and secure code using modern technologies and best practices. Responsibilities include designing and implementing RESTful APIs, managing database systems, and ensuring the performance and scalability of backend services. You will collaborate closely with frontend engineers, DevOps specialists, and product managers to deliver high-quality software solutions. A deep understanding of cloud platforms like AWS, Azure, or GCP, and experience with containerization technologies such as Docker and Kubernetes, are essential. You will also be involved in setting up CI/CD pipelines and monitoring system health. We are looking for a proactive, analytical thinker with exceptional problem-solving abilities and a passion for cloud computing. This is an excellent opportunity to work on challenging projects in a dynamic, remote environment. Key Responsibilities:
- Design, develop, and deploy scalable backend services and APIs.
- Implement robust data storage solutions (SQL and NoSQL).
- Ensure code quality, performance, and security of backend systems.
- Collaborate with frontend developers and DevOps teams.
- Optimize applications for maximum speed and scalability on cloud platforms.
- Participate in code reviews and contribute to architectural discussions.
- Develop and maintain CI/CD pipelines and infrastructure as code.
- Troubleshoot and resolve issues in production environments.
- Bachelor's or Master's degree in Computer Science or a related field.
- 7+ years of experience in backend development.
- Proficiency in at least one major programming language (e.g., Java, Python, Go, Node.js).
- Extensive experience with cloud platforms (AWS, Azure, or GCP).
- Strong understanding of microservices architecture and containerization.
- Experience with database technologies and ORMs.
- Excellent problem-solving and communication skills for remote collaboration.
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6
Lead Backend Software Engineer (Cloud Services)
22345 Al Hidd
BHD160000 Annually
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Posted today
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Job Description
Our client is a rapidly growing technology firm specializing in cutting-edge cloud solutions, seeking a highly experienced Lead Backend Software Engineer. This fully remote position is ideal for a seasoned professional who thrives on building robust, scalable, and performant backend systems. You will play a pivotal role in architecting, developing, and deploying critical cloud services that power our client's innovative products. Join a talented and collaborative team dedicated to delivering excellence in the tech industry.
Responsibilities:
Responsibilities:
- Lead the design, development, and implementation of scalable microservices and APIs using modern backend technologies.
- Architect and build cloud-native applications on platforms like AWS, Azure, or GCP.
- Write clean, efficient, well-documented, and testable code in languages such as Python, Java, Go, or Node.js.
- Mentor and guide junior software engineers, fostering a culture of technical excellence and continuous learning.
- Collaborate closely with frontend developers, product managers, and QA engineers to deliver high-quality software solutions.
- Optimize application performance, scalability, and reliability through rigorous testing and performance tuning.
- Implement and maintain CI/CD pipelines for automated build, test, and deployment processes.
- Contribute to architectural discussions and decision-making, ensuring alignment with business objectives and technical strategy.
- Troubleshoot and resolve complex technical issues in production environments.
- Champion best practices in software development, including code reviews, unit testing, and security protocols.
- Research and evaluate new technologies and tools to improve development efficiency and product capabilities.
- Ensure the security and integrity of data and systems.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- 10+ years of professional software development experience with a strong focus on backend systems.
- Proven experience leading software development teams and projects.
- Expertise in one or more modern backend programming languages (e.g., Python, Java, Go, Node.js).
- Deep understanding of cloud computing platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes).
- Experience designing and building RESTful APIs and microservices.
- Proficiency in database technologies, including SQL (e.g., PostgreSQL, MySQL) and NoSQL databases (e.g., MongoDB, Cassandra).
- Strong knowledge of distributed systems design, data structures, and algorithms.
- Familiarity with CI/CD tools and practices (e.g., Jenkins, GitLab CI, CircleCI).
- Excellent problem-solving, debugging, and analytical skills.
- Strong communication and leadership abilities, with the capacity to thrive in a remote, collaborative environment.
- Experience with agile development methodologies.
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7
Remote Senior Backend Engineer - Cloud Services
99999 Seef, Capital
BHD120000 Annually
WhatJobs
Posted today
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Job Description
Our client is actively seeking a highly skilled and experienced Senior Backend Engineer to join their globally distributed team, working entirely remotely. This role focuses on designing, developing, and maintaining robust, scalable, and high-performance backend systems for their cutting-edge cloud services platform. You will be instrumental in architecting microservices, developing APIs, managing databases, and ensuring the reliability and security of our cloud infrastructure. The ideal candidate will possess extensive experience in backend development, a deep understanding of cloud technologies (AWS, Azure, or GCP), proficiency in multiple programming languages (e.g., Python, Java, Go, Node.js), and a strong grasp of database technologies (SQL and NoSQL). You will work in a collaborative, agile environment, contributing to all phases of the software development lifecycle, from planning and design to implementation, testing, and deployment. This is a fully remote position, offering the flexibility to work from anywhere. Responsibilities include:
- Designing, developing, and deploying scalable backend services and APIs.
- Building and maintaining robust and efficient microservices architecture.
- Implementing and managing cloud infrastructure on AWS, Azure, or GCP.
- Writing clean, maintainable, and well-tested code.
- Collaborating with frontend engineers and product managers to define software requirements.
- Troubleshooting and debugging complex technical issues.
- Ensuring the security, performance, and scalability of backend systems.
- Participating in code reviews and contributing to best practices.
- Staying up-to-date with emerging technologies and industry trends.
- Mentoring junior engineers and contributing to technical knowledge sharing.
- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.
- Minimum of 6 years of professional experience in backend software development.
- Proven experience with cloud platforms (AWS, Azure, GCP).
- Expertise in at least one modern backend programming language (e.g., Python, Java, Go, Node.js).
- Strong understanding of database systems, both SQL and NoSQL (e.g., PostgreSQL, MongoDB).
- Experience with containerization technologies like Docker and Kubernetes.
- Familiarity with CI/CD pipelines and DevOps practices.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration skills for remote work.
This advertiser has chosen not to accept applicants from your region.
8
Senior Technical Support Engineer - Cloud Services
1033 Northern, Northern
BHD65000 Annually
WhatJobs
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Job Description
Our client, a leading provider of advanced cloud solutions, is seeking an experienced Senior Technical Support Engineer to join their esteemed customer service team, supporting clients across the region from their hub in **Shakhura, Northern, BH**. This role is crucial for delivering exceptional technical assistance and ensuring the seamless operation of cloud services for our clientele. You will be responsible for diagnosing and resolving complex technical issues related to cloud infrastructure, platforms, and applications through various channels, including phone, email, and ticketing systems. Key responsibilities include providing in-depth technical guidance, troubleshooting server issues, network connectivity problems, and software malfunctions. The Senior Technical Support Engineer will also contribute to building and maintaining a comprehensive knowledge base, documenting solutions, and identifying recurring issues to implement preventative measures. Collaboration with engineering and development teams is vital to escalate complex problems and provide feedback for product improvement. The ideal candidate will possess extensive experience in technical support, particularly within cloud computing environments (AWS, Azure, GCP), and a strong understanding of networking protocols, operating systems, and virtualization technologies. Excellent analytical, problem-solving, and customer service skills are essential, along with the ability to communicate technical information clearly and effectively to both technical and non-technical users. This is an excellent opportunity to advance your career in cloud technology support within the growing tech landscape of **Shakhura, Northern, BH**.
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9