166 Manager Quality jobs in Bahrain

• Develop, implement, and maintain the company's Quality Management System (QMS) in accordance with relevant industry standards (e.g., ISO 9001).
• Establish and monitor key quality metrics (KPIs) and performance indicators to drive continuous improvement.
• Lead and mentor the Quality Assurance team, providing training and performance management.
• Oversee incoming material inspection, in-process quality control, and final product testing procedures.
• Investigate product non-conformances, customer complaints, and quality issues, implementing effective corrective and preventive actions (CAPA).
• Conduct internal audits and support external audits by customers and regulatory bodies.
• Collaborate with engineering and production teams to ensure product design and manufacturing processes adhere to quality standards.
• Manage supplier quality assurance activities, including supplier audits and performance evaluations.
• Ensure all quality-related documentation is accurate, up-to-date, and compliant.
• Promote a strong quality culture throughout the organization.
• Analyze quality data to identify trends and areas for improvement.
• Stay abreast of regulatory requirements and industry best practices related to quality management.

• Bachelor's degree in Engineering, Quality Management, or a related technical field.
• Minimum of 6 years of experience in Quality Assurance or Quality Control, with at least 3 years in a management or supervisory role.
• Proven experience in developing and implementing ISO 9001 or similar QMS.
• Strong understanding of manufacturing processes and quality control techniques.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in statistical process control (SPC) and quality tools.
• Strong leadership, communication, and interpersonal skills.
• Experience with audit processes and regulatory compliance.
• Detail-oriented with a commitment to accuracy and excellence.
• Familiarity with various manufacturing sectors is advantageous.

• Develop, implement, and maintain the company's Quality Management System (QMS).
• Establish quality control standards and procedures for all manufacturing processes.
• Lead and mentor QA/QC teams, providing guidance and training.
• Oversee product inspection, testing, and validation processes.
• Conduct internal audits and ensure compliance with ISO and other relevant standards.
• Analyze quality data, identify trends, and implement corrective and preventive actions (CAPA).
• Manage supplier quality and conduct supplier audits.
• Collaborate with R&D, production, and engineering departments to ensure product quality.
• Investigate customer complaints and quality issues, implementing timely resolutions.
• Drive continuous improvement initiatives to enhance product quality and process efficiency.

• Bachelor's degree in Engineering, Science, or a related field.
• Minimum of 6 years of experience in Quality Assurance or Quality Control within a manufacturing setting.
• Proven experience in developing and managing ISO 9001 or similar QMS.
• In-depth knowledge of quality control tools and methodologies (e.g., Six Sigma, Lean Manufacturing).
• Strong leadership, team management, and problem-solving skills.
• Excellent analytical and reporting capabilities.
• Experience with product testing and validation procedures.
• Effective communication and interpersonal skills for cross-functional collaboration.
• Familiarity with the manufacturing industry in Tubli, Capital, BH is a significant asset.
• Relevant professional certifications (e.g., ASQ Certified Quality Manager) are highly desirable.

• Bachelor's degree in Engineering (Mechanical, Electrical, or Automotive preferred), or a related technical field.
• Minimum of 7 years of experience in quality assurance or quality control within the automotive industry.
• In-depth knowledge of IATF 16949 standards and implementation.
• Proven experience with quality tools such as FMEA, SPC, MSA, and APQP.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Proficiency in root cause analysis and corrective action implementation.
• Strong communication and interpersonal skills, with the ability to interact effectively with all levels of the organization and external auditors.
• Experience in supplier quality management is a plus.

• Developing, implementing, and managing the company's Quality Management System (QMS) to ensure compliance with regulatory standards (e.g., FDA, EMA, local regulations).
• Overseeing all QA activities, including batch record review and release, deviation management, change control, CAPA (Corrective and Preventive Actions), and complaint handling.
• Conducting internal and external audits of manufacturing sites, suppliers, and third-party partners.
• Ensuring adherence to GMP, GDP, and other relevant quality guidelines throughout the product lifecycle.
• Leading and mentoring the QA team, providing guidance and support to ensure high performance and professional development.
• Participating in regulatory inspections and responding to queries from health authorities.
• Collaborating with cross-functional departments, including manufacturing, R&D, and regulatory affairs, to resolve quality issues.
• Reviewing and approving validation protocols and reports for equipment, processes, and analytical methods.
• Managing quality risk assessments and implementing appropriate risk mitigation strategies.
• Driving a culture of quality and continuous improvement throughout the organization.

• Bachelor's or Master's degree in Pharmacy, Chemistry, Biology, or a related scientific discipline.
• Minimum of 7 years of experience in Quality Assurance within the pharmaceutical industry, with at least 3 years in a management or supervisory role.
• In-depth knowledge of GMP, GDP, ICH guidelines, and other relevant pharmaceutical quality regulations.
• Proven experience in developing and implementing QMS, including SOPs, CAPA, and change control systems.
• Strong experience with internal and external audits, as well as regulatory inspections.
• Excellent leadership, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Ability to make critical decisions and manage complex quality issues.
• Proficiency in quality management software and tools.
• Experience in a manufacturing or laboratory environment is essential.

• Develop, implement, and maintain the company's quality management system.
• Lead and manage a remote team of Quality Assurance professionals.
• Establish and monitor key performance indicators (KPIs) for quality control.
• Conduct regular audits of processes and products to ensure compliance with standards.
• Analyze quality data to identify trends, risks, and opportunities for improvement.
• Develop and implement corrective and preventive action plans.
• Collaborate with R&D, production, and customer service teams to address quality issues.
• Ensure compliance with all relevant industry regulations and certifications.
• Stay abreast of new quality assurance technologies and methodologies.
• Report on quality performance to senior management.

• Bachelor's degree in Science, Engineering, or a related technical field. Master's degree preferred.
• Minimum of 7 years of experience in Quality Assurance or Quality Management, with at least 3 years in a leadership role.
• In-depth knowledge of quality control principles, tools, and techniques (e.g., Six Sigma, Lean Manufacturing).
• Experience with ISO 9001 or other relevant quality certifications.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills, with the ability to lead and motivate a remote team.
• Proficiency in quality management software and virtual collaboration platforms.
• Experience in the cleaning and sanitation industry is a strong advantage.
• Proven ability to drive continuous improvement initiatives.

About the Role

The Site QA/QC Manager is responsible for implementing and maintaining the Integrated Management System (IMS) at the project site, reporting its performance and improvement recommendations to top management, and ensuring that customer requirements are effectively promoted and upheld throughout the site organization.

• Assist the QA/QC Manager in developing and implementing a jobsite orientation program to ensure team awareness of project quality requirements.
• Prepare and manage project quality system documentation prior to commencement, including control and archiving upon project completion.
• Conduct internal and second-party site audits, prepare audit reports, identify non-conformances, and verify corrective/preventive actions.
• Monitor and manage the resolution of non-conformance reports and customer complaints.
• Review and verify contractor and vendor documentation to ensure compliance with quality requirements.
• Attend and coordinate project quality requirements in meetings with clients, subcontractors, and suppliers.
• Review qualifications and training needs of quality inspection personnel to ensure competence.
• Coordinate all QA/QC activities at the site level, ensuring alignment with project specifications and standards.
• Prepare and report on project KPIs and monitor statistical quality control methods.
• Maintain and update AS-BUILT marked-up drawings monthly, ensuring they reflect at least 80% of actual site progress.
• Follow up with subcontractors to ensure timely and accurate submission of AS-BUILT drawings.
• Conduct pre-job briefings with site execution teams (direct and indirect) for each approved method statement.
• Document and maintain lessons learned for continuous improvement and future reference.
• Perform various assignments assigned by the QA / QC Manager.

• Bachelor’s degree in civil engineering, with a post graduate qualification in a relevant field.
• Minimum 15 – 20 years of experience in the construction industry, with relevant GCC experience.
• Eligible for CRPEP grade A registration.
• Good organizing and coordinating skills.
• Ability to gather and analyse statistical data, budgeting and generate reports.
• Ability to use language and communications translation issues and activities as necessary to enable effective relations and integration.
• Good database management skills.
• Knowledge of temporary works preferred.

• Good organizing and coordinating skills.
• Ability to gather and analyze statistical data, budgeting and generate reports.
• Good database management skills.

We are looking for an experienced and results-driven Quality Manager to lead our quality assurance initiatives at Tafaseel BPO. The Quality Manager will be responsible for developing, implementing, and managing quality assurance processes to ensure that our BPO operations consistently meet and exceed client expectations and industry standards. This role is essential for maintaining a high level of service quality and operational efficiency.

• Quality Strategy Development: Design and implement a comprehensive quality assurance strategy aligned with organizational goals and client requirements.
• Monitoring and Evaluation: Oversee the monitoring of service delivery processes, conducting regular evaluations and audits to ensure compliance with established quality standards.
• Data Analysis: Analyze quality performance metrics and trends, preparing detailed reports to inform decision-making and continuous improvement initiatives.
• Team Leadership: Lead and mentor the quality assurance team, fostering a culture of quality and accountability throughout the organization.
• Feedback and Improvement: Provide constructive feedback and coaching to employees based on quality assessments, and collaborate with training teams to address skill gaps.
• Process Enhancement: Identify opportunities for process improvements and implement best practices to enhance service quality and operational efficiency.
• Client Liaison: Serve as the primary point of contact for quality-related client inquiries, addressing concerns and ensuring alignment with client expectations.
• Compliance Assurance: Ensure adherence to regulatory and industry standards, conducting regular compliance audits and implementing corrective actions as necessary.
• Stakeholder Collaboration: Work closely with cross-functional teams, including Operations, Training, and Client Services, to drive quality initiatives and improvements.

• Bachelor’s degree in business administration, Quality Management, or a related field; master’s degree is a plus.
• Proven experience in quality management, preferably within the BPO industry, with a minimum of 3 years in a leadership role.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, capable of engaging effectively with all levels of staff and clients.
• Familiarity with quality management frameworks (e.g., Six Sigma, ISO, CMMI) and quality assurance tools.
• Fluency in Both Arabic and English.

Job Summary:

We are looking for an experienced and results-driven Quality Manager to lead our quality assurance initiatives at Tafaseel BPO. The Quality Manager will be responsible for developing, implementing, and managing quality assurance processes to ensure that our BPO operations consistently meet and exceed client expectations and industry standards. This role is essential for maintaining a high level of service quality and operational efficiency.

• Quality Strategy Development: Design and implement a comprehensive quality assurance strategy aligned with organizational goals and client requirements.
• Monitoring and Evaluation: Oversee the monitoring of service delivery processes, conducting regular evaluations and audits to ensure compliance with established quality standards.
• Data Analysis: Analyze quality performance metrics and trends, preparing detailed reports to inform decision-making and continuous improvement initiatives.
• Team Leadership: Lead and mentor the quality assurance team, fostering a culture of quality and accountability throughout the organization.
• Feedback and Improvement: Provide constructive feedback and coaching to employees based on quality assessments, and collaborate with training teams to address skill gaps.
• Process Enhancement: Identify opportunities for process improvements and implement best practices to enhance service quality and operational efficiency.
• Client Liaison: Serve as the primary point of contact for quality-related client inquiries, addressing concerns and ensuring alignment with client expectations.
• Compliance Assurance: Ensure adherence to regulatory and industry standards, conducting regular compliance audits and implementing corrective actions as necessary.
• Stakeholder Collaboration: Work closely with cross-functional teams, including Operations, Training, and Client Services, to drive quality initiatives and improvements.

• Bachelor’s degree in business administration, Quality Management, or a related field; master’s degree is a plus.
• Proven experience in quality management, preferably within the BPO industry, with a minimum of 3 years in a leadership role.
• Strong analytical and problem-solving skills, with a data-driven approach to decision-making.
• Excellent communication and interpersonal skills, capable of engaging effectively with all levels of staff and clients.
• Familiarity with quality management frameworks (e.g., Six Sigma, ISO, CMMI) and quality assurance tools.
• Fluency in Both Arabic and English.

We are recruiting a Quality Assurance Manager to develop and implement policies, processes, and standards to ensure service excellence and compliance across the Operations and Technology departments. The role holder will be empowered to foster a quality-oriented culture, drive continuous improvement, adequate measurement and monitoring, and support key projects and initiatives. Main objectives of the role include:

Develop, document, and establish policies, processes, procedures, standards, and management systems based on industry best practices and frameworks within the Operations and Technology departments.
Develop quality assurance plans and conduct periodic quality assurance reviews and assessments of service delivery activities and work products. Document and communicate areas of weakness and opportunities for improvement.
Prepare and present assessment reports, recommendations, or alternatives that address existing or potential weaknesses in services and processes across the Operations and Technology departments.
Institutionalize practices across the department. Regularly assess staff adherence to policies, processes, and procedures, and provide guidance and mentoring to ensure compliance.
Prepare and present cases for process or service changes, including benefits, resource requirements, ROI/ROV, timeline, and impact on services.
Implement and maintain a Quality Management System in line with the ISO 9001 standard.
Support the collection of service, process, partner, and people metrics. Ensure the establishment of Key Performance Indicators (KPIs) and targets for each process in accordance with industry best practices for service delivery. Regularly monitor performance reports and provide recommendations for corrective and preventive actions. Follow up to ensure gaps and non-conformities are addressed.
Prepare training materials and plans, and conduct awareness sessions and training on process releases, changes and improvements, quality standards, management systems, and tools.
Promote a service quality-oriented culture across the Operations and Technology departments. Foster a customer-centric approach that enhances the overall customer experience.
Develop and implement methods to record, assess, and analyze customer perceptions.
Manage and support key projects and initiatives within the Operations and Technology departments.
Actively seek standardization and automation and apply and implement best practices.
Conduct tasks and assignments designated by the Head of Quality Assurance.

Education/Certifications:

•A university degree preferably in Information Technology, Computer Science or related subjects.
• Relevant professional certification such as CISA/CIA are an added advantage.

Experience:
• Minimum of 5 years of related experience in a quality management position focused on operations and technology

Education and Certifications:
• Bachelor’s degree in quality management, information technology, business administration, or equivalent fields
• Related professional intermediate certifications, e.g., ITIL, COBIT, CGEIT, CISA, ISO 9001 Lead Auditor, or other relevant certificates

Knowledge/Skills/Attributes:
• Leadership and management skills
• Strong communication and negotiation skills
• Ability to work well under pressure and to take quick decisions in critical situations
• Ability to work towards very short deadlines
• Analytical thinking skills
• Good technical skills
• Structured and organized approach
• Advanced knowledge of ISO-certified management systems
• Good knowledge of PCI DSS, Visa, AMEX, and MasterCard regulations
• Excellent inter-relationship management skills
• Knowledge of AFS business, processes, products, and services

Boost your career Find thousands of job opportunities by signing up to eFinancialCareers today.