47 Medical Support jobs in Bahrain
Remote Patient Support Coordinator
Posted 12 days ago
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Remote Patient Support Coordinator
Posted 19 days ago
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Job Description
Responsibilities:
- Provide remote assistance and support to patients regarding appointments, treatment plans, and inquiries.
- Coordinate patient care activities by liaising with healthcare professionals, ensuring seamless communication.
- Manage patient inquiries via phone, email, and secure messaging platforms.
- Educate patients on healthcare services, procedures, and necessary preparations.
- Assist patients with scheduling appointments and managing their medical records remotely.
- Document patient interactions accurately and comprehensively in the electronic health record (EHR) system.
- Troubleshoot and resolve patient concerns with empathy and efficiency.
- Maintain a high level of patient confidentiality and adhere to all healthcare privacy regulations (e.g., HIPAA).
- Proactively identify patient needs and offer appropriate resources and support.
- Collaborate with clinical staff to ensure patient care plans are understood and followed.
- Contribute to the improvement of patient support processes through feedback and suggestions.
- Ensure a positive and supportive remote patient experience at all times.
- High school diploma or equivalent; Associate's or Bachelor's degree in a healthcare-related field is a plus.
- Minimum of 2 years of experience in a customer service, administrative, or healthcare support role.
- Strong understanding of healthcare terminology and patient care coordination.
- Exceptional interpersonal and communication skills, with the ability to show empathy and build rapport remotely.
- Proficiency in using electronic health record (EHR) systems and other relevant software.
- Excellent organizational and time-management skills, with the ability to multitask effectively.
- High level of discretion and professionalism when handling sensitive patient information.
- Ability to work independently and as part of a remote team.
- Reliable internet connection and a dedicated workspace for remote work.
- Familiarity with virtual communication tools.
- Must be based in or near Busaiteen, Muharraq, BH to comply with regional healthcare regulations and for potential emergency coordination.
Remote Patient Support Specialist
Posted 19 days ago
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Job Description
Responsibilities:
- Provide timely and empathetic support to patients via phone, email, and chat regarding platform usage, appointment scheduling, and general health inquiries.
- Troubleshoot technical issues related to the patient portal and connected devices, guiding users through step-by-step solutions.
- Educate patients on the features and benefits of our digital health services.
- Assist patients in navigating healthcare processes and understanding their treatment plans.
- Document all patient interactions accurately and comprehensively in the CRM system.
- Escalate complex issues to appropriate departments (e.g., clinical support, technical team) when necessary.
- Contribute to the development of FAQs, knowledge base articles, and other support resources.
- Gather patient feedback to identify areas for service improvement.
- Maintain strict confidentiality of patient information in accordance with HIPAA and other relevant regulations.
- Collaborate with the wider support team to ensure consistent service delivery and share best practices.
- Adhere to company policies, procedures, and service level agreements.
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
- Minimum of 2 years of experience in a customer service, technical support, or patient support role, preferably in a healthcare or SaaS environment.
- Excellent communication and active listening skills, with the ability to convey complex information clearly and empathetically.
- Strong problem-solving abilities and a patient-focused approach.
- Proficiency in using CRM software and common office productivity tools.
- Comfortable working independently and managing time effectively in a remote setting.
- Stable internet connection and a dedicated home office setup.
- Familiarity with telehealth platforms and electronic health records (EHR) is a plus.
- Fluent in English; proficiency in other languages is an advantage.
Senior Patient Support Coordinator (Chronic Diseases)
Posted 2 days ago
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Job Description
Responsibilities:
- Develop and implement patient support strategies for individuals with specific chronic conditions.
- Serve as a primary point of contact for patients, providing information on disease management, treatment adherence, and available resources.
- Coordinate communication between patients, physicians, specialists, and other healthcare providers.
- Assist patients in navigating healthcare systems, insurance complexities, and accessing necessary medical supplies.
- Organize and lead virtual support groups and educational sessions for patients and their families.
- Maintain accurate and confidential patient records in compliance with healthcare regulations.
- Identify patient needs and challenges, developing personalized support plans.
- Collaborate with internal teams to improve patient support services and materials.
- Stay updated on the latest advancements and best practices in chronic disease management.
- Provide empathetic and professional support, fostering a positive patient experience.
- Minimum of 4 years of experience in patient advocacy, healthcare coordination, social work, or a related field, with a focus on chronic diseases.
- Strong understanding of various chronic conditions (e.g., diabetes, heart disease, respiratory illnesses).
- Excellent communication, active listening, and interpersonal skills.
- Proficiency in using telehealth platforms, CRM systems, and electronic health records (EHR).
- Ability to empathize with patients and provide sensitive, non-judgmental support.
- Strong organizational and time management skills, with the ability to manage multiple cases simultaneously in a remote setting.
- Bachelor's degree in Nursing, Social Work, Public Health, Healthcare Administration, or a related field.
- Experience in managing support programs or leading a team is a plus.
- Bilingual proficiency (Arabic/English) is highly advantageous.
Senior Clinical Social Worker - Remote Patient Support
Posted 15 days ago
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Job Description
Responsibilities:
- Provide remote clinical assessment and diagnosis of mental health and psychosocial issues.
- Develop and implement evidence-based treatment plans utilizing therapeutic modalities (e.g., CBT, DBT, Motivational Interviewing).
- Conduct individual, family, and group therapy sessions via secure telehealth platforms.
- Offer crisis intervention and support services to individuals in acute distress.
- Educate patients and families on mental health conditions, treatment options, and coping strategies.
- Facilitate patient referrals to appropriate community resources and support services.
- Collaborate with interdisciplinary healthcare teams to coordinate patient care.
- Maintain accurate and timely clinical documentation in accordance with professional standards and organizational policies.
- Advocate for patient needs and rights within the healthcare system.
- Stay current with best practices and research in clinical social work and telehealth.
- Master of Social Work (MSW) degree from an accredited institution.
- Current and unrestricted Clinical Social Work license (e.g., LCSW, LICSW) in a relevant jurisdiction.
- Minimum of 5 years of post-graduate clinical experience in mental health or related fields.
- Proficiency in conducting remote psychosocial assessments and developing treatment plans.
- Experience with various therapeutic modalities and evidence-based practices.
- Strong understanding of ethical principles and professional standards in social work.
- Excellent verbal and written communication skills, with strong active listening abilities.
- Proficiency with telehealth platforms and electronic health record (EHR) systems.
- Ability to work independently and manage caseloads effectively in a remote environment.
- Commitment to ongoing professional development and continuing education.
Senior Clinical Social Worker - Remote Patient Support
Posted 19 days ago
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Job Description
Responsibilities:
- Conduct comprehensive psychosocial assessments to identify client needs and strengths.
- Develop and implement evidence-based treatment plans in collaboration with clients.
- Provide individual, family, and group therapy sessions via secure telehealth platforms.
- Offer crisis intervention and support to clients experiencing acute distress.
- Facilitate referrals to community resources, medical specialists, and support groups.
- Maintain accurate and confidential client records in accordance with ethical and legal standards.
- Advocate for client rights and access to services.
- Provide consultation and support to other healthcare professionals.
- Participate in interdisciplinary team meetings and case conferences.
- Stay current with relevant research, policies, and best practices in social work and mental health.
Qualifications:
- Master's degree in Social Work (MSW) from an accredited institution.
- Current licensure as a Licensed Clinical Social Worker (LCSW) or equivalent in the relevant jurisdiction.
- Minimum of 5 years of clinical social work experience, preferably in a healthcare or mental health setting.
- Demonstrated experience providing therapy and case management services via telehealth.
- Proficiency in electronic health record (EHR) systems and telehealth platforms.
- Strong knowledge of mental health diagnoses, treatment modalities, and community resources.
- Excellent assessment, diagnostic, and intervention skills.
- Exceptional communication, interpersonal, and active listening skills.
- Ability to work independently, manage caseloads effectively, and maintain strong organizational habits in a remote environment.
- Commitment to ethical practice, cultural competence, and patient-centered care.
Clinical Social Work Manager - Remote Patient Support
Posted 19 days ago
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Job Description
Responsibilities:
- Lead, mentor, and supervise a team of remote clinical social workers, providing clinical guidance and support.
- Develop and implement best practices in case management, client assessment, and intervention strategies for remote service delivery.
- Ensure compliance with all relevant ethical standards, legal requirements, and organizational policies.
- Manage client caseloads and service delivery, optimizing resource allocation for maximum impact.
- Conduct regular case conferences and team meetings to discuss client progress and address challenges.
- Develop and deliver training programs for social work staff on remote service provision and specialized care areas.
- Monitor and evaluate the effectiveness of social work programs, implementing improvements as needed.
- Foster a collaborative and supportive team environment, promoting professional development and staff well-being.
- Liaise with external agencies, healthcare providers, and community resources to coordinate care and advocate for clients.
- Contribute to the development and refinement of organizational policies and procedures related to social care services.
- Ensure accurate and timely documentation of all client interactions and services provided.
- Champion the adoption of innovative technologies to enhance remote client engagement and support.
- Master's degree in Social Work (MSW) from an accredited program.
- Current and valid LCSW (Licensed Clinical Social Worker) or equivalent certification.
- Minimum of 6 years of progressive experience in clinical social work, with at least 2 years in a supervisory or management role.
- Demonstrated experience in developing and managing remote service delivery models.
- Expertise in various therapeutic modalities and evidence-based practices.
- Strong understanding of community resources and social welfare systems.
- Exceptional leadership, communication, and interpersonal skills, crucial for managing a remote team.
- Proficiency in electronic health record (EHR) systems and telehealth platforms.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Commitment to promoting social justice, equity, and client empowerment.
- Familiarity with the social and cultural landscape of **Riffa, Southern, BH** and surrounding areas is advantageous.
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Senior Clinical Social Worker & Remote Patient Support Lead
Posted 6 days ago
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Job Description
Key Responsibilities:
- Conduct comprehensive psychosocial assessments via tele-health.
- Provide individual, family, and group therapy sessions remotely.
- Develop and implement individualized care plans tailored to patient needs.
- Offer crisis intervention and emotional support to patients facing challenging circumstances.
- Educate patients and families on mental health conditions, treatment options, and coping strategies.
- Connect patients with appropriate community resources and support services.
- Collaborate with a remote team of healthcare professionals to coordinate patient care.
- Maintain accurate and confidential patient records in compliance with HIPAA and other relevant regulations.
- Stay current with best practices in clinical social work and tele-mental health.
- Advocate for patients' needs and facilitate access to services.
- Master's degree in Social Work (MSW) from an accredited institution.
- Licensed Clinical Social Worker (LCSW) or equivalent license in the relevant jurisdiction.
- Minimum of 5 years of clinical experience in social work, with a focus on mental health counseling.
- Proven experience providing therapy and support through tele-health platforms.
- Strong knowledge of mental health conditions, diagnostic criteria, and treatment modalities.
- Excellent communication, active listening, and empathetic engagement skills.
- Proficiency in using tele-health software, EHR systems, and standard office applications.
- Ability to work independently, manage caseloads, and maintain professional boundaries in a remote setting.
- Strong crisis intervention and de-escalation skills.
- Commitment to ethical practice and patient confidentiality.
Director of Patient Advocacy & Support Services
Posted 19 days ago
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Job Description
Responsibilities:
- Develop and execute strategic initiatives to enhance patient advocacy and support services across all program areas.
- Lead, manage, and mentor a distributed team of patient advocates, navigators, and support staff.
- Design and implement training programs for staff and volunteers on patient rights, healthcare navigation, and effective advocacy techniques.
- Oversee the development and maintenance of educational resources, toolkits, and information materials for patients and their families.
- Establish and maintain strong partnerships with healthcare providers, community organizations, and government agencies to facilitate seamless patient support.
- Develop and implement robust data collection and reporting systems to measure program effectiveness, client satisfaction, and outcomes.
- Advocate for policy changes that improve patient access to care and enhance patient rights at local, regional, and national levels.
- Manage program budgets, grants, and fundraising efforts related to patient support initiatives.
- Ensure services are culturally sensitive, trauma-informed, and accessible to diverse patient populations.
- Stay informed about healthcare policies, patient rights legislation, and emerging trends in patient advocacy.
- Serve as a key liaison for patient concerns and feedback, driving continuous improvement in service delivery.
The ideal candidate possesses a Master's degree in Social Work, Public Health, Health Administration, or a related field, combined with a minimum of 6 years of progressive experience in patient advocacy, healthcare navigation, or community support services management. Demonstrated success in leading remote teams and managing complex programs is essential. Strong understanding of healthcare systems, patient rights, and relevant legislation is required. Excellent communication, interpersonal, and leadership skills, with a proven ability to inspire and motivate teams and engage diverse stakeholders, are paramount. Experience with CRM systems and data analysis for program evaluation is highly desirable. This is a unique opportunity to lead impactful work from anywhere, championing patient well-being for our client, who serves individuals across Janabiyah, Northern, BH .
Medical Aesthetician - Virtual Client Support
Posted 16 days ago
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Job Description
Responsibilities:
- Conduct in-depth virtual consultations to assess client skin conditions and concerns.
- Develop and recommend personalized treatment plans utilizing medical-grade products and protocols.
- Educate clients on advanced skincare techniques and the science behind aesthetic treatments.
- Provide ongoing support and follow-up to ensure client satisfaction and treatment efficacy.
- Stay abreast of cutting-edge developments in medical aesthetics and dermatology.
- Contribute to the creation of educational materials and client-facing content.
- Collaborate with the product development team to provide insights on product performance and client needs.
- Maintain accurate and confidential client records.
- Address client inquiries and resolve issues effectively and efficiently.
- Uphold the highest standards of professionalism and client care.
- Licensed Medical Aesthetician with a minimum of 5 years of practical experience in a clinical setting.
- Extensive knowledge of medical-grade skincare, dermatological principles, and aesthetic procedures.
- Demonstrated expertise in treating a wide range of skin concerns (e.g., acne, hyperpigmentation, aging).
- Excellent verbal and written communication skills, with strong interpersonal abilities for virtual client engagement.
- Proficiency in utilizing telehealth platforms, CRM systems, and other relevant digital tools.
- Ability to work independently, manage time efficiently, and prioritize tasks in a remote environment.
- A passion for skincare education and empowering clients.
- Experience in creating educational content or delivering virtual training is highly desirable.
- Commitment to maintaining client confidentiality and adhering to professional ethics.