47 Medical Support jobs in Bahrain
Remote Patient Support Coordinator
5001 Busaiteen, Muharraq
BHD60000 Annually
WhatJobs
Posted 12 days ago
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Job Description
Our client, a rapidly expanding healthcare technology company, is seeking a compassionate and highly organized Remote Patient Support Coordinator to join their dedicated team. This is a fully remote position, allowing you to provide vital assistance to patients from the comfort of your home office. You will be the primary point of contact for patients using our client's innovative health monitoring devices and platforms. Your responsibilities will include responding to patient inquiries via phone, email, and chat, providing technical assistance, troubleshooting issues, and guiding patients through the setup and use of their devices. You will educate patients on their health data, assist with appointment scheduling, and coordinate with healthcare providers when necessary. The ideal candidate possesses excellent communication and active listening skills, with a genuine desire to help others. Previous experience in customer service, patient care, or a related healthcare role is highly desirable. Familiarity with health technology, electronic health records (EHRs), or remote patient monitoring systems is a significant advantage. You must be proficient with standard office software and comfortable learning new technologies quickly. Strong problem-solving abilities, empathy, and the capacity to remain calm and professional under pressure are essential. You will manage patient cases efficiently, document interactions accurately, and contribute to improving patient satisfaction and adherence to treatment plans. A stable internet connection and a dedicated, quiet workspace are required for this remote role. This is an impactful opportunity to contribute to patient well-being and the advancement of telehealth services. We value individuals who are detail-oriented, proactive, and committed to delivering exceptional support.
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Remote Patient Support Coordinator
BH-444 Busaiteen, Muharraq
BHD1900 Annually
WhatJobs
Posted 19 days ago
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Job Description
Our client, a reputable healthcare provider dedicated to compassionate patient care, is seeking a dedicated and empathetic Remote Patient Support Coordinator. This fully remote role is ideal for individuals who are passionate about helping others and possess excellent organizational and communication skills. You will be the primary point of contact for patients, guiding them through various stages of their healthcare journey, ensuring they receive timely information and support. Your role is crucial in enhancing the patient experience and ensuring smooth coordination of care.
Responsibilities:
Responsibilities:
- Provide remote assistance and support to patients regarding appointments, treatment plans, and inquiries.
- Coordinate patient care activities by liaising with healthcare professionals, ensuring seamless communication.
- Manage patient inquiries via phone, email, and secure messaging platforms.
- Educate patients on healthcare services, procedures, and necessary preparations.
- Assist patients with scheduling appointments and managing their medical records remotely.
- Document patient interactions accurately and comprehensively in the electronic health record (EHR) system.
- Troubleshoot and resolve patient concerns with empathy and efficiency.
- Maintain a high level of patient confidentiality and adhere to all healthcare privacy regulations (e.g., HIPAA).
- Proactively identify patient needs and offer appropriate resources and support.
- Collaborate with clinical staff to ensure patient care plans are understood and followed.
- Contribute to the improvement of patient support processes through feedback and suggestions.
- Ensure a positive and supportive remote patient experience at all times.
- High school diploma or equivalent; Associate's or Bachelor's degree in a healthcare-related field is a plus.
- Minimum of 2 years of experience in a customer service, administrative, or healthcare support role.
- Strong understanding of healthcare terminology and patient care coordination.
- Exceptional interpersonal and communication skills, with the ability to show empathy and build rapport remotely.
- Proficiency in using electronic health record (EHR) systems and other relevant software.
- Excellent organizational and time-management skills, with the ability to multitask effectively.
- High level of discretion and professionalism when handling sensitive patient information.
- Ability to work independently and as part of a remote team.
- Reliable internet connection and a dedicated workspace for remote work.
- Familiarity with virtual communication tools.
- Must be based in or near Busaiteen, Muharraq, BH to comply with regional healthcare regulations and for potential emergency coordination.
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1
Remote Patient Support Specialist
20777 Zallaq, Southern
BHD45000 Annually
WhatJobs
Posted 19 days ago
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Job Description
Our client, a rapidly expanding digital health platform, is seeking dedicated Remote Patient Support Specialists to provide exceptional care and assistance to their user base. This is a fully remote position, offering the flexibility to work from anywhere. The successful candidate will be the primary point of contact for patients, addressing inquiries, providing technical support for our platform, and guiding them through their healthcare journey.
Responsibilities:
Responsibilities:
- Provide timely and empathetic support to patients via phone, email, and chat regarding platform usage, appointment scheduling, and general health inquiries.
- Troubleshoot technical issues related to the patient portal and connected devices, guiding users through step-by-step solutions.
- Educate patients on the features and benefits of our digital health services.
- Assist patients in navigating healthcare processes and understanding their treatment plans.
- Document all patient interactions accurately and comprehensively in the CRM system.
- Escalate complex issues to appropriate departments (e.g., clinical support, technical team) when necessary.
- Contribute to the development of FAQs, knowledge base articles, and other support resources.
- Gather patient feedback to identify areas for service improvement.
- Maintain strict confidentiality of patient information in accordance with HIPAA and other relevant regulations.
- Collaborate with the wider support team to ensure consistent service delivery and share best practices.
- Adhere to company policies, procedures, and service level agreements.
- High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
- Minimum of 2 years of experience in a customer service, technical support, or patient support role, preferably in a healthcare or SaaS environment.
- Excellent communication and active listening skills, with the ability to convey complex information clearly and empathetically.
- Strong problem-solving abilities and a patient-focused approach.
- Proficiency in using CRM software and common office productivity tools.
- Comfortable working independently and managing time effectively in a remote setting.
- Stable internet connection and a dedicated home office setup.
- Familiarity with telehealth platforms and electronic health records (EHR) is a plus.
- Fluent in English; proficiency in other languages is an advantage.
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2
Senior Patient Support Coordinator (Chronic Diseases)
BH-312 Sidon
BHD58000 Annually
WhatJobs
Posted 2 days ago
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Job Description
Our client is seeking a compassionate and highly organized Senior Patient Support Coordinator to manage comprehensive support programs for individuals living with chronic diseases. This role is essential in ensuring patients receive the guidance, resources, and emotional support needed to manage their conditions effectively. As this position is entirely remote, you will leverage technology to connect with patients, healthcare providers, and support networks, facilitating seamless care coordination and communication.
Responsibilities:
Responsibilities:
- Develop and implement patient support strategies for individuals with specific chronic conditions.
- Serve as a primary point of contact for patients, providing information on disease management, treatment adherence, and available resources.
- Coordinate communication between patients, physicians, specialists, and other healthcare providers.
- Assist patients in navigating healthcare systems, insurance complexities, and accessing necessary medical supplies.
- Organize and lead virtual support groups and educational sessions for patients and their families.
- Maintain accurate and confidential patient records in compliance with healthcare regulations.
- Identify patient needs and challenges, developing personalized support plans.
- Collaborate with internal teams to improve patient support services and materials.
- Stay updated on the latest advancements and best practices in chronic disease management.
- Provide empathetic and professional support, fostering a positive patient experience.
- Minimum of 4 years of experience in patient advocacy, healthcare coordination, social work, or a related field, with a focus on chronic diseases.
- Strong understanding of various chronic conditions (e.g., diabetes, heart disease, respiratory illnesses).
- Excellent communication, active listening, and interpersonal skills.
- Proficiency in using telehealth platforms, CRM systems, and electronic health records (EHR).
- Ability to empathize with patients and provide sensitive, non-judgmental support.
- Strong organizational and time management skills, with the ability to manage multiple cases simultaneously in a remote setting.
- Bachelor's degree in Nursing, Social Work, Public Health, Healthcare Administration, or a related field.
- Experience in managing support programs or leading a team is a plus.
- Bilingual proficiency (Arabic/English) is highly advantageous.
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3
Senior Clinical Social Worker - Remote Patient Support
600 Busaiteen, Muharraq
BHD70000 Annually
WhatJobs
Posted 15 days ago
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Job Description
Our client is a leading healthcare provider seeking a dedicated and compassionate Senior Clinical Social Worker to join their fully remote patient support team. This role is essential in providing comprehensive mental health and psychosocial support to individuals and families facing various challenges. You will conduct remote assessments, develop individualized treatment plans, and deliver evidence-based therapeutic interventions via telehealth platforms. Your expertise will be crucial in addressing issues such as mental illness, substance abuse, trauma, and life transitions. The ideal candidate will possess a Master's degree in Social Work (MSW) and a valid clinical license (e.g., LCSW, LICSW) in the relevant jurisdiction. You should have extensive experience in clinical assessment, counseling, and case management. Strong communication, empathy, and active listening skills are paramount. Experience with telehealth delivery of services is highly desirable. You will collaborate closely with physicians, therapists, and other healthcare professionals to ensure integrated care for patients. This position requires a deep understanding of human behavior, psychological principles, and community resources. You will be responsible for crisis intervention, patient advocacy, and discharge planning. This is a fully remote position, conceptually based in Busaiteen, Muharraq, BH , offering the flexibility to work from your preferred location while making a profound difference in the lives of patients. We are looking for individuals who are self-motivated, organized, and committed to providing ethical and high-quality care in a virtual setting. Your role is pivotal in supporting patient well-being and recovery through accessible and effective remote mental health services.
Responsibilities:
Responsibilities:
- Provide remote clinical assessment and diagnosis of mental health and psychosocial issues.
- Develop and implement evidence-based treatment plans utilizing therapeutic modalities (e.g., CBT, DBT, Motivational Interviewing).
- Conduct individual, family, and group therapy sessions via secure telehealth platforms.
- Offer crisis intervention and support services to individuals in acute distress.
- Educate patients and families on mental health conditions, treatment options, and coping strategies.
- Facilitate patient referrals to appropriate community resources and support services.
- Collaborate with interdisciplinary healthcare teams to coordinate patient care.
- Maintain accurate and timely clinical documentation in accordance with professional standards and organizational policies.
- Advocate for patient needs and rights within the healthcare system.
- Stay current with best practices and research in clinical social work and telehealth.
- Master of Social Work (MSW) degree from an accredited institution.
- Current and unrestricted Clinical Social Work license (e.g., LCSW, LICSW) in a relevant jurisdiction.
- Minimum of 5 years of post-graduate clinical experience in mental health or related fields.
- Proficiency in conducting remote psychosocial assessments and developing treatment plans.
- Experience with various therapeutic modalities and evidence-based practices.
- Strong understanding of ethical principles and professional standards in social work.
- Excellent verbal and written communication skills, with strong active listening abilities.
- Proficiency with telehealth platforms and electronic health record (EHR) systems.
- Ability to work independently and manage caseloads effectively in a remote environment.
- Commitment to ongoing professional development and continuing education.
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Senior Clinical Social Worker - Remote Patient Support
BH30 Busaiteen, Muharraq
BHD70000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and experienced Senior Clinical Social Worker to join their growing remote healthcare team. In this fully remote position, you will provide essential mental health support, counseling, and case management services to individuals and families navigating complex health and social challenges. You will play a critical role in assessing client needs, developing individualized treatment plans, and connecting them with appropriate resources and support systems. The ideal candidate possesses strong clinical skills, a deep understanding of social determinants of health, and a commitment to patient advocacy.
Responsibilities:
Qualifications:
Responsibilities:
- Conduct comprehensive psychosocial assessments to identify client needs and strengths.
- Develop and implement evidence-based treatment plans in collaboration with clients.
- Provide individual, family, and group therapy sessions via secure telehealth platforms.
- Offer crisis intervention and support to clients experiencing acute distress.
- Facilitate referrals to community resources, medical specialists, and support groups.
- Maintain accurate and confidential client records in accordance with ethical and legal standards.
- Advocate for client rights and access to services.
- Provide consultation and support to other healthcare professionals.
- Participate in interdisciplinary team meetings and case conferences.
- Stay current with relevant research, policies, and best practices in social work and mental health.
Qualifications:
- Master's degree in Social Work (MSW) from an accredited institution.
- Current licensure as a Licensed Clinical Social Worker (LCSW) or equivalent in the relevant jurisdiction.
- Minimum of 5 years of clinical social work experience, preferably in a healthcare or mental health setting.
- Demonstrated experience providing therapy and case management services via telehealth.
- Proficiency in electronic health record (EHR) systems and telehealth platforms.
- Strong knowledge of mental health diagnoses, treatment modalities, and community resources.
- Excellent assessment, diagnostic, and intervention skills.
- Exceptional communication, interpersonal, and active listening skills.
- Ability to work independently, manage caseloads effectively, and maintain strong organizational habits in a remote environment.
- Commitment to ethical practice, cultural competence, and patient-centered care.
This advertiser has chosen not to accept applicants from your region.
5
Clinical Social Work Manager - Remote Patient Support
N/A Riffa, Southern
BHD80000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client is a leading provider of comprehensive community and social care services, seeking an experienced and compassionate Clinical Social Work Manager to lead their remote support initiatives. This is a fully remote position, allowing you to make a significant impact from the comfort of your home office. You will oversee a team of social workers, ensuring the delivery of high-quality, client-centered care to individuals and families in need, with a focus on the **Riffa, Southern, BH** community. Your role will be critical in enhancing patient outcomes and strengthening community support networks.
Responsibilities:
Responsibilities:
- Lead, mentor, and supervise a team of remote clinical social workers, providing clinical guidance and support.
- Develop and implement best practices in case management, client assessment, and intervention strategies for remote service delivery.
- Ensure compliance with all relevant ethical standards, legal requirements, and organizational policies.
- Manage client caseloads and service delivery, optimizing resource allocation for maximum impact.
- Conduct regular case conferences and team meetings to discuss client progress and address challenges.
- Develop and deliver training programs for social work staff on remote service provision and specialized care areas.
- Monitor and evaluate the effectiveness of social work programs, implementing improvements as needed.
- Foster a collaborative and supportive team environment, promoting professional development and staff well-being.
- Liaise with external agencies, healthcare providers, and community resources to coordinate care and advocate for clients.
- Contribute to the development and refinement of organizational policies and procedures related to social care services.
- Ensure accurate and timely documentation of all client interactions and services provided.
- Champion the adoption of innovative technologies to enhance remote client engagement and support.
- Master's degree in Social Work (MSW) from an accredited program.
- Current and valid LCSW (Licensed Clinical Social Worker) or equivalent certification.
- Minimum of 6 years of progressive experience in clinical social work, with at least 2 years in a supervisory or management role.
- Demonstrated experience in developing and managing remote service delivery models.
- Expertise in various therapeutic modalities and evidence-based practices.
- Strong understanding of community resources and social welfare systems.
- Exceptional leadership, communication, and interpersonal skills, crucial for managing a remote team.
- Proficiency in electronic health record (EHR) systems and telehealth platforms.
- Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
- Commitment to promoting social justice, equity, and client empowerment.
- Familiarity with the social and cultural landscape of **Riffa, Southern, BH** and surrounding areas is advantageous.
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6
Senior Clinical Social Worker & Remote Patient Support Lead
88990 Zallaq, Southern
BHD70000 Annually
WhatJobs
Posted 6 days ago
Job Viewed
Job Description
Our client is seeking a compassionate and experienced Senior Clinical Social Worker to lead remote patient support initiatives. This fully remote role focuses on providing essential mental health counseling, crisis intervention, and resource navigation services to individuals and families. You will conduct virtual therapy sessions, develop personalized care plans, and connect patients with community resources. The position requires a strong understanding of social work principles, mental health disorders, and experience with tele-health platforms. You will collaborate closely with a remote interdisciplinary team, including physicians and case managers, to ensure comprehensive patient care. The ideal candidate is empathetic, highly organized, and dedicated to improving patient well-being through accessible remote services.
Key Responsibilities:
Key Responsibilities:
- Conduct comprehensive psychosocial assessments via tele-health.
- Provide individual, family, and group therapy sessions remotely.
- Develop and implement individualized care plans tailored to patient needs.
- Offer crisis intervention and emotional support to patients facing challenging circumstances.
- Educate patients and families on mental health conditions, treatment options, and coping strategies.
- Connect patients with appropriate community resources and support services.
- Collaborate with a remote team of healthcare professionals to coordinate patient care.
- Maintain accurate and confidential patient records in compliance with HIPAA and other relevant regulations.
- Stay current with best practices in clinical social work and tele-mental health.
- Advocate for patients' needs and facilitate access to services.
- Master's degree in Social Work (MSW) from an accredited institution.
- Licensed Clinical Social Worker (LCSW) or equivalent license in the relevant jurisdiction.
- Minimum of 5 years of clinical experience in social work, with a focus on mental health counseling.
- Proven experience providing therapy and support through tele-health platforms.
- Strong knowledge of mental health conditions, diagnostic criteria, and treatment modalities.
- Excellent communication, active listening, and empathetic engagement skills.
- Proficiency in using tele-health software, EHR systems, and standard office applications.
- Ability to work independently, manage caseloads, and maintain professional boundaries in a remote setting.
- Strong crisis intervention and de-escalation skills.
- Commitment to ethical practice and patient confidentiality.
This advertiser has chosen not to accept applicants from your region.
7
Director of Patient Advocacy & Support Services
6666 Jbeil
BHD90000 Annually
WhatJobs
Posted 19 days ago
Job Viewed
Job Description
Our client, a prominent healthcare advocacy organization, is seeking a compassionate and dynamic Director of Patient Advocacy & Support Services to lead their remote-first operations. This critical role involves shaping and delivering comprehensive support systems for patients navigating complex healthcare journeys. You will be responsible for developing and implementing patient-centric programs, empowering individuals with the knowledge and resources they need to make informed decisions and access optimal care. This fully remote position offers the flexibility to work from anywhere while making a significant impact.
Responsibilities:
The ideal candidate possesses a Master's degree in Social Work, Public Health, Health Administration, or a related field, combined with a minimum of 6 years of progressive experience in patient advocacy, healthcare navigation, or community support services management. Demonstrated success in leading remote teams and managing complex programs is essential. Strong understanding of healthcare systems, patient rights, and relevant legislation is required. Excellent communication, interpersonal, and leadership skills, with a proven ability to inspire and motivate teams and engage diverse stakeholders, are paramount. Experience with CRM systems and data analysis for program evaluation is highly desirable. This is a unique opportunity to lead impactful work from anywhere, championing patient well-being for our client, who serves individuals across Janabiyah, Northern, BH .
Responsibilities:
- Develop and execute strategic initiatives to enhance patient advocacy and support services across all program areas.
- Lead, manage, and mentor a distributed team of patient advocates, navigators, and support staff.
- Design and implement training programs for staff and volunteers on patient rights, healthcare navigation, and effective advocacy techniques.
- Oversee the development and maintenance of educational resources, toolkits, and information materials for patients and their families.
- Establish and maintain strong partnerships with healthcare providers, community organizations, and government agencies to facilitate seamless patient support.
- Develop and implement robust data collection and reporting systems to measure program effectiveness, client satisfaction, and outcomes.
- Advocate for policy changes that improve patient access to care and enhance patient rights at local, regional, and national levels.
- Manage program budgets, grants, and fundraising efforts related to patient support initiatives.
- Ensure services are culturally sensitive, trauma-informed, and accessible to diverse patient populations.
- Stay informed about healthcare policies, patient rights legislation, and emerging trends in patient advocacy.
- Serve as a key liaison for patient concerns and feedback, driving continuous improvement in service delivery.
The ideal candidate possesses a Master's degree in Social Work, Public Health, Health Administration, or a related field, combined with a minimum of 6 years of progressive experience in patient advocacy, healthcare navigation, or community support services management. Demonstrated success in leading remote teams and managing complex programs is essential. Strong understanding of healthcare systems, patient rights, and relevant legislation is required. Excellent communication, interpersonal, and leadership skills, with a proven ability to inspire and motivate teams and engage diverse stakeholders, are paramount. Experience with CRM systems and data analysis for program evaluation is highly desirable. This is a unique opportunity to lead impactful work from anywhere, championing patient well-being for our client, who serves individuals across Janabiyah, Northern, BH .
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8
Medical Aesthetician - Virtual Client Support
22212 Saar, Northern
BHD70000 Annually
WhatJobs
Posted 16 days ago
Job Viewed
Job Description
Our client, a premier organization in the beauty and wellness sector, is actively seeking a highly qualified Medical Aesthetician to join their fully remote team as a Virtual Client Support Specialist. This position offers a unique opportunity to apply your extensive knowledge and skills in medical-grade skincare and treatments within a remote, client-focused role. As a Virtual Client Support Specialist, you will be dedicated to providing expert advice and personalized skincare solutions to clients through virtual consultations. Your responsibilities will include detailed skin analysis, diagnosing common and complex skin concerns, recommending advanced treatment protocols, and guiding clients on the use of medical-grade products. The ideal candidate will possess a comprehensive understanding of dermatology, cosmetic science, and the latest advancements in aesthetic treatments. Exceptional communication abilities are essential to build trust and rapport with clients remotely, ensuring they feel confident and informed. You will also contribute to the development of educational resources and provide feedback on product efficacy and client satisfaction. This role demands a proactive, client-centric approach, coupled with the ability to work autonomously in a remote setting. Your expertise will be instrumental in delivering an outstanding virtual client experience and reinforcing our client's reputation for excellence in medical aesthetics.
Responsibilities:
Responsibilities:
- Conduct in-depth virtual consultations to assess client skin conditions and concerns.
- Develop and recommend personalized treatment plans utilizing medical-grade products and protocols.
- Educate clients on advanced skincare techniques and the science behind aesthetic treatments.
- Provide ongoing support and follow-up to ensure client satisfaction and treatment efficacy.
- Stay abreast of cutting-edge developments in medical aesthetics and dermatology.
- Contribute to the creation of educational materials and client-facing content.
- Collaborate with the product development team to provide insights on product performance and client needs.
- Maintain accurate and confidential client records.
- Address client inquiries and resolve issues effectively and efficiently.
- Uphold the highest standards of professionalism and client care.
- Licensed Medical Aesthetician with a minimum of 5 years of practical experience in a clinical setting.
- Extensive knowledge of medical-grade skincare, dermatological principles, and aesthetic procedures.
- Demonstrated expertise in treating a wide range of skin concerns (e.g., acne, hyperpigmentation, aging).
- Excellent verbal and written communication skills, with strong interpersonal abilities for virtual client engagement.
- Proficiency in utilizing telehealth platforms, CRM systems, and other relevant digital tools.
- Ability to work independently, manage time efficiently, and prioritize tasks in a remote environment.
- A passion for skincare education and empowering clients.
- Experience in creating educational content or delivering virtual training is highly desirable.
- Commitment to maintaining client confidentiality and adhering to professional ethics.
This advertiser has chosen not to accept applicants from your region.
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