360 National Bank Of Bahrain jobs in Bahrain
Remote Banking Operations Manager
708 Northern, Northern
BHD90000 Annually
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Posted today
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Our client, a forward-thinking financial institution, is actively seeking a dedicated and highly organized Remote Banking Operations Manager. This role is essential for overseeing and optimizing the day-to-day operations of our client's banking services, ensuring seamless and efficient delivery to a global customer base. As a fully remote position, you will leverage cutting-edge communication and collaboration tools to manage a geographically dispersed team and drive operational excellence. Your primary responsibilities will include developing and implementing operational policies and procedures, enhancing service delivery processes, and ensuring compliance with all relevant banking regulations and standards. You will be instrumental in managing banking platforms, troubleshooting issues, and identifying opportunities for process improvement through technology and strategic initiatives. This role requires a deep understanding of banking products, services, and regulatory frameworks, coupled with a strong aptitude for technology and data analysis. You will work closely with various departments, including compliance, IT, and customer support, to ensure alignment and cohesive execution of operational strategies. The ability to analyze operational data, generate insightful reports, and present findings to senior management is crucial. We are looking for a leader who can foster a culture of continuous improvement, empower their team, and maintain the highest standards of service quality and customer satisfaction. A proven track record in managing complex banking operations, preferably in a remote setting, is highly desirable. This is an exceptional opportunity to shape the future of remote banking operations and contribute to the growth of a reputable financial organization. The ideal candidate will possess exceptional organizational skills, strong leadership capabilities, and a commitment to achieving outstanding results in a virtual environment.
Responsibilities:
Responsibilities:
- Manage and oversee all aspects of remote banking operations.
- Develop and implement strategic operational plans and policies.
- Ensure compliance with banking regulations and industry best practices.
- Optimize banking processes for efficiency and customer satisfaction.
- Lead and mentor a remote team of banking professionals.
- Analyze operational performance data and report on key metrics.
- Collaborate with IT and other departments to implement new technologies and systems.
- Resolve complex operational issues and customer escalations.
- Bachelor's degree in Finance, Business Administration, or a related field.
- Proven experience in banking operations management (5+ years preferred).
- Demonstrated ability to manage remote teams effectively.
- In-depth knowledge of banking products, services, and regulations.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication and interpersonal skills, with the ability to build rapport remotely.
- Proficiency in banking software and collaboration tools.
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0
Senior Banking Operations Specialist
2332 Eker
BHD75000 Annually
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Posted 4 days ago
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Our client, a prominent financial institution, is seeking a highly experienced Senior Banking Operations Specialist to join their dedicated team. This role is instrumental in ensuring the smooth and efficient functioning of daily banking operations. You will be responsible for overseeing key operational processes, including account opening, transaction processing, compliance checks, and customer support resolution. A strong understanding of banking regulations and anti-money laundering (AML) procedures is essential. You will play a vital role in identifying and implementing process improvements to enhance operational efficiency, accuracy, and customer satisfaction. This includes analyzing existing workflows, recommending changes, and contributing to the development and testing of new systems or software updates. The successful candidate will be adept at managing and resolving complex operational issues, escalating them when necessary, and ensuring timely resolution. You will collaborate closely with various departments, including IT, compliance, and customer service, to ensure seamless operations. Training and mentoring junior staff members will also be a key responsibility, fostering a high-performing team environment. This position requires exceptional attention to detail, strong analytical skills, and the ability to work effectively under pressure. Excellent communication and interpersonal skills are necessary for liaising with internal teams and sometimes external stakeholders. This is a critical role within the bank, contributing to its stability and reputation.
Key Responsibilities:
The ideal candidate will possess a Bachelor's degree in Finance, Business Administration, Economics, or a related field. A minimum of 5 years of experience in banking operations, with a strong focus on retail or corporate banking processes. Thorough knowledge of banking regulations, AML, and KYC procedures is required. Proven experience in process improvement and operational risk management. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and team management abilities. Proficient in banking software and MS Office applications. Excellent verbal and written communication skills. This role is based in Tubli, Capital, BH .
Key Responsibilities:
- Oversee and manage daily banking operations processes.
- Ensure accurate and timely processing of transactions and account management.
- Implement and maintain compliance with banking regulations and policies.
- Identify and resolve complex operational issues and discrepancies.
- Contribute to process improvement initiatives to enhance efficiency and reduce risk.
- Develop and maintain operational procedures and documentation.
- Train and mentor junior operations staff.
- Collaborate with IT, compliance, and other departments on system enhancements and projects.
- Monitor key performance indicators (KPIs) for operational efficiency.
- Ensure high levels of customer satisfaction through effective issue resolution.
The ideal candidate will possess a Bachelor's degree in Finance, Business Administration, Economics, or a related field. A minimum of 5 years of experience in banking operations, with a strong focus on retail or corporate banking processes. Thorough knowledge of banking regulations, AML, and KYC procedures is required. Proven experience in process improvement and operational risk management. Excellent analytical, problem-solving, and decision-making skills. Strong leadership and team management abilities. Proficient in banking software and MS Office applications. Excellent verbal and written communication skills. This role is based in Tubli, Capital, BH .
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1
Senior Banking Operations Manager
2405 Al Seef
BHD105000 Annually
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Posted 6 days ago
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Job Description
Our client, a leading financial institution in Budaiya, Northern, BH , is seeking a highly experienced and detail-oriented Senior Banking Operations Manager. This role is pivotal in ensuring the smooth, efficient, and compliant execution of daily banking operations. The successful candidate will be responsible for overseeing a team of banking professionals, managing operational processes, and implementing strategies to enhance service quality, mitigate risks, and improve overall operational performance. You will play a key role in driving operational excellence and ensuring adherence to regulatory requirements within the banking sector.
Key responsibilities include:
Key responsibilities include:
- Managing and supervising the daily operations of various banking departments, including but not limited to, account management, transaction processing, and customer service.
- Developing and implementing operational policies, procedures, and controls to ensure efficiency and compliance.
- Monitoring key performance indicators (KPIs) for operational efficiency and service quality, and implementing improvements as needed.
- Identifying and mitigating operational risks, ensuring adherence to all relevant banking regulations and compliance standards.
- Leading, coaching, and developing a high-performing team of banking operations staff.
- Collaborating with other departments, such as IT, Risk Management, and Compliance, to ensure seamless operational integration.
- Managing the integration of new banking technologies and systems.
- Resolving complex customer inquiries and operational issues.
- Overseeing the accurate and timely processing of financial transactions.
- Contributing to strategic planning and process improvement initiatives within the operations division.
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2
Senior Banking Operations Manager
105 Ma'ameer
BHD78000 Annually
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Posted 6 days ago
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Job Description
Our client is seeking a dedicated and experienced Senior Banking Operations Manager to oversee and optimize the daily operations of their banking services. This critical role will be based in our office located in Hidd, Muharraq, BH . You will be responsible for managing a team of banking professionals, ensuring the efficient and accurate processing of all financial transactions, and maintaining compliance with regulatory requirements. Key responsibilities include developing and implementing operational policies and procedures, monitoring key performance indicators (KPIs), identifying areas for process improvement, and managing the resolution of complex operational issues. A deep understanding of banking products, regulatory frameworks (e.g., AML, KYC), risk management, and operational risk is essential. The ideal candidate will possess strong leadership, analytical, and problem-solving skills, with a proven ability to drive efficiency and enhance customer satisfaction. Excellent communication and interpersonal skills are required to effectively manage a team and liaise with other departments, external auditors, and regulatory bodies. This position offers a competitive salary, comprehensive benefits package, and opportunities for professional growth within a reputable financial institution. Join us and contribute to the smooth and secure functioning of our banking operations.
Key Responsibilities:
Key Responsibilities:
- Oversee the day-to-day operations of the banking department, including transaction processing, account management, and customer service.
- Lead, train, and mentor a team of banking operations staff.
- Develop, implement, and enforce operational policies and procedures to ensure efficiency and compliance.
- Monitor operational performance, analyze KPIs, and identify areas for improvement.
- Ensure adherence to all relevant banking regulations, AML, and KYC requirements.
- Manage operational risks and implement controls to mitigate potential losses.
- Liaise with internal and external auditors, providing necessary documentation and support.
- Collaborate with IT and other departments to implement system enhancements and new products.
- Resolve complex customer inquiries and operational issues promptly and effectively.
- Contribute to strategic planning and process optimization initiatives.
- Bachelor's degree in Finance, Banking, Business Administration, or a related field.
- Minimum of 5 years of experience in banking operations, with at least 2 years in a supervisory or managerial role.
- In-depth knowledge of banking products, services, and operational processes.
- Strong understanding of banking regulations, compliance, and risk management principles.
- Proven leadership and team management skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in banking software and systems.
- Strong communication and interpersonal skills.
- Ability to work effectively under pressure and meet tight deadlines.
- Professional certifications in banking or finance are a plus.
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3
Senior Banking Operations Analyst
27006 Busaiteen, Muharraq
BHD95000 Annually
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Posted 6 days ago
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Job Description
Our client, a leading financial institution, is seeking a highly analytical and detail-oriented Senior Banking Operations Analyst. This role is based in Busaiteen, Muharraq, BH and operates on a hybrid model, offering a blend of in-office collaboration and remote work flexibility. You will be responsible for optimizing and streamlining various banking operations, ensuring efficiency, accuracy, and compliance with regulatory requirements. Your duties will include analyzing operational processes, identifying areas for improvement, implementing new technologies, and troubleshooting complex issues. The ideal candidate will possess a strong understanding of banking products and services, extensive experience in operational analysis, and excellent problem-solving skills.
Key Responsibilities:
Qualifications:
This hybrid role based in Busaiteen, Muharraq, BH offers an excellent opportunity to contribute to a dynamic financial institution.
Key Responsibilities:
- Analyze and evaluate existing banking operational processes across various departments (e.g., retail banking, lending, payments).
- Identify inefficiencies, bottlenecks, and areas for improvement in workflows and systems.
- Develop and recommend solutions to enhance operational effectiveness, reduce costs, and improve customer service.
- Design and implement new operational procedures and policies.
- Monitor key performance indicators (KPIs) and generate regular reports on operational efficiency and effectiveness.
- Ensure all operational activities comply with relevant banking regulations and internal policies.
- Collaborate with IT and business units to support the implementation of new banking technologies and system upgrades.
- Provide training and support to operational staff on new processes and systems.
- Investigate and resolve complex operational issues and customer inquiries.
- Conduct business requirements gathering for system enhancements and new product launches.
- Participate in UAT testing for new system implementations.
- Stay abreast of industry best practices and emerging trends in banking operations.
Qualifications:
- Bachelor's degree in Finance, Business Administration, Economics, or a related field.
- Minimum of 5 years of experience in banking operations or a related financial services role, with a focus on process analysis and improvement.
- Solid understanding of banking products, services, and operational procedures.
- Experience with banking systems and software (e.g., core banking platforms, SWIFT).
- Strong analytical, problem-solving, and critical thinking skills.
- Excellent written and verbal communication skills.
- Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
- Ability to work effectively in a hybrid environment, balancing remote and in-office responsibilities.
- Knowledge of regulatory compliance (e.g., AML, KYC) is an advantage.
- Project management skills are a plus.
This hybrid role based in Busaiteen, Muharraq, BH offers an excellent opportunity to contribute to a dynamic financial institution.
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4
Senior Banking Operations Manager
2045 Galali
BHD100000 Annually
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Posted 18 days ago
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Job Description
Our client, a leading financial institution, is seeking an experienced and dynamic Senior Banking Operations Manager to oversee critical operational functions in **Sanad, Capital, BH**. This hybrid role requires a strategic leader who can ensure the efficiency, accuracy, and compliance of daily banking operations. You will be responsible for managing a team, optimizing processes, implementing new technologies, and maintaining the highest service standards for our clients. The ideal candidate will possess a strong understanding of banking regulations, risk management, and a proven ability to drive operational excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage day-to-day banking operations, including account management, transaction processing, payments, and reconciliations.
- Develop, implement, and refine operational policies and procedures to enhance efficiency and ensure regulatory compliance.
- Lead, mentor, and develop a high-performing team of operations professionals.
- Monitor key performance indicators (KPIs) and implement strategies to achieve operational targets.
- Manage and mitigate operational risks, ensuring robust internal controls are in place.
- Collaborate with other departments, such as IT, compliance, and risk management, to support business objectives and new product launches.
- Ensure adherence to all local and international banking regulations and guidelines.
- Drive continuous improvement initiatives to streamline processes, reduce costs, and improve service quality.
- Manage vendor relationships related to operational systems and services.
- Oversee the implementation of new banking technologies and systems to enhance operational capabilities.
- Bachelor's degree in Finance, Business Administration, Economics, or a related field. An MBA or relevant professional certification is highly desirable.
- Minimum of 8 years of progressive experience in banking operations, with at least 3 years in a management or supervisory role.
- In-depth knowledge of banking products, services, and regulatory requirements (e.g., AML, KYC, Basel III).
- Proven experience in process improvement, operational risk management, and internal controls.
- Strong leadership, team management, and motivational skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Proficiency in banking software and financial systems.
- Exceptional communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels.
- Ability to adapt to a rapidly changing financial landscape.
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5
Junior Banking Operations Trainee
5501 Seef, Capital
BHD1300 Monthly
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Posted 19 days ago
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Job Description
Our client, a reputable financial institution, is seeking a diligent and eager-to-learn Junior Banking Operations Trainee to join their team. This role provides a comprehensive introduction to the banking sector, focusing on operational processes and client support. The position is located in Seef, Capital, BH , and operates on a hybrid model, requiring a blend of in-office work for collaborative tasks and client-facing activities, and remote work for specific administrative duties.
Responsibilities:
Qualifications:
This is an excellent entry-level opportunity for individuals looking to build a solid foundation in the banking and finance industry. You will be exposed to diverse aspects of banking operations and have opportunities for professional growth. The role is based in Seef, Capital, BH .
Responsibilities:
- Assist in processing various banking transactions, including deposits, withdrawals, and transfers.
- Learn and adhere to banking regulations and compliance procedures.
- Support relationship managers with client account administration.
- Help prepare financial reports and documentation.
- Investigate and resolve customer inquiries and discrepancies.
- Gain experience with banking software and systems.
- Participate in risk management and fraud prevention training.
- Collaborate with team members on departmental projects.
- Understand the principles of financial analysis and reporting.
- Maintain strict confidentiality of all client and company information.
Qualifications:
- Bachelor's degree in Finance, Economics, Business Administration, or a related field.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Proficiency in Microsoft Office Suite, particularly Excel.
- Detail-oriented with a high degree of accuracy.
- Ability to work effectively in a team environment and independently.
- Understanding of basic financial concepts.
- Willingness to learn and adapt to the banking industry's demands.
- Must be available for a hybrid work schedule in Seef.
- Professional and ethical conduct.
This is an excellent entry-level opportunity for individuals looking to build a solid foundation in the banking and finance industry. You will be exposed to diverse aspects of banking operations and have opportunities for professional growth. The role is based in Seef, Capital, BH .
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6
Senior Banking Operations Manager
977 Zallaq, Southern
BHD110000 Annually
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Posted 19 days ago
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Job Description
Our client, a reputable financial institution in **Zallaq, Southern, BH**, is seeking an experienced Senior Banking Operations Manager to lead their operational division. This role is critical for ensuring the smooth, efficient, and compliant execution of all banking operations. The successful candidate will be responsible for overseeing daily activities, implementing operational improvements, managing risk, and leading a team of banking professionals. A strong understanding of banking regulations, financial products, and operational best practices is essential.
Responsibilities:
Responsibilities:
- Oversee and manage all day-to-day banking operations, including account opening, transaction processing, and customer service.
- Develop and implement strategies to enhance operational efficiency and streamline workflows.
- Ensure strict adherence to all banking regulations, compliance policies, and internal controls.
- Manage operational risks and implement mitigation strategies.
- Lead, mentor, and develop a team of operations staff, fostering a high-performance culture.
- Monitor key performance indicators (KPIs) and implement corrective actions to meet targets.
- Collaborate with other departments, such as IT, risk management, and compliance, to ensure seamless operations.
- Oversee the implementation of new banking technologies and systems.
- Manage vendor relationships related to operational services.
- Contribute to the development and execution of the bank's strategic objectives.
- Bachelor's degree in Finance, Business Administration, or a related field. A Master's degree or relevant professional certification is a plus.
- Minimum of 7 years of experience in banking operations, with at least 3 years in a management role.
- In-depth knowledge of banking products, services, and operational processes.
- Strong understanding of banking regulations, compliance, and risk management principles.
- Proven leadership and team management skills.
- Excellent analytical, problem-solving, and decision-making abilities.
- Strong communication and interpersonal skills, with the ability to interact effectively with staff and stakeholders.
- Experience with banking software and technology.
- Ability to drive operational improvements and manage change effectively.
- High level of integrity and a commitment to ethical conduct.
This advertiser has chosen not to accept applicants from your region.
7
Head of Retail Banking Operations
90501 Northern, Northern
BHD120000 Annually
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Posted 2 days ago
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Job Description
Our client, a prominent financial institution, is seeking an accomplished and strategic Head of Retail Banking Operations to lead their extensive retail banking division in Shakhura, Northern, BH . This executive role is responsible for overseeing the daily operations of all retail banking branches, ensuring operational efficiency, regulatory compliance, and exceptional customer service delivery. The ideal candidate will possess a deep understanding of banking products, services, risk management, and process improvement methodologies. You will drive innovation, optimize workflows, and foster a high-performance culture.
Key Responsibilities:
Qualifications:
This is a pivotal opportunity to shape the future of retail banking operations for a leading financial institution. We are looking for a visionary leader ready to take on significant responsibility and drive growth.
Key Responsibilities:
- Develop and implement strategic operational plans to achieve business objectives for the retail banking sector.
- Manage and optimize branch operations, ATM networks, and digital banking channels.
- Ensure compliance with all relevant banking regulations, policies, and procedures.
- Oversee risk management frameworks and implement controls to mitigate operational risks.
- Drive initiatives for service excellence and customer satisfaction across all retail touchpoints.
- Lead and mentor a large team of operational managers and staff, promoting professional development and performance.
- Identify opportunities for process improvement and technology adoption to enhance efficiency and reduce costs.
- Manage budgets, resource allocation, and P&L for the retail banking operations division.
- Collaborate with cross-functional teams including product development, marketing, and IT.
- Monitor key performance indicators (KPIs) and report on operational performance to senior management.
Qualifications:
- Master's degree in Business Administration, Finance, or a related field.
- 10+ years of progressive experience in retail banking operations, with at least 5 years in a senior leadership role.
- Proven track record of managing large-scale operational functions and driving significant improvements.
- Expertise in banking regulations, compliance, and risk management.
- Strong understanding of banking technologies and digital transformation in the financial services industry.
- Exceptional leadership, strategic thinking, and change management skills.
- Excellent analytical, problem-solving, and decision-making capabilities.
- Outstanding communication and stakeholder management abilities.
- Experience in budget management and financial oversight.
- Ability to work effectively in a hybrid work environment, balancing office and remote responsibilities.
This is a pivotal opportunity to shape the future of retail banking operations for a leading financial institution. We are looking for a visionary leader ready to take on significant responsibility and drive growth.
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8
Director of Retail Banking Operations
112 Muharraq, Muharraq
BHD140000 Annually
WhatJobs
Posted 12 days ago
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Job Description
Our client, a dynamic and growing bank, is seeking a results-oriented Director of Retail Banking Operations to oversee and optimize the efficiency and effectiveness of its retail banking services. This pivotal role involves managing daily operations, developing and implementing strategic initiatives to enhance customer experience, and ensuring regulatory compliance across all retail channels. You will lead a team of operational managers and staff, fostering a culture of continuous improvement and service excellence. Key responsibilities include streamlining operational processes, managing budgets, mitigating risks, and leveraging technology to drive innovation in retail banking. The ideal candidate will possess extensive experience in retail banking operations management, with a proven track record of successfully improving operational performance and customer satisfaction. Strong leadership, strategic planning, and problem-solving abilities are essential. You should have a comprehensive understanding of banking regulations, compliance requirements, and the competitive landscape of the retail banking sector. Proficiency in financial systems and operational metrics analysis is required. This position offers a hybrid work model, allowing for flexible collaboration between in-office and remote work environments. We are looking for a highly motivated and detail-oriented professional who can drive operational excellence and contribute significantly to the bank's strategic goals. Your leadership will be key to ensuring seamless service delivery and customer loyalty.
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