1 269 Network Support jobs in Bahrain

• Provide Tier 3 technical support for complex network issues, including routers, switches, firewalls, and wireless access points.
• Diagnose and resolve network performance problems, connectivity issues, and security vulnerabilities.
• Install, configure, and maintain network hardware and software components.
• Implement and manage network security measures, including VPNs, intrusion detection/prevention systems, and access controls.
• Monitor network performance and availability, proactively identifying and addressing potential bottlenecks or failures.
• Develop and maintain network documentation, including diagrams, configurations, and troubleshooting guides.
• Collaborate with vendors and service providers to resolve escalated issues and procure network equipment.
• Conduct regular network audits and assessments to ensure compliance with security policies and industry standards.
• Assist in the planning and execution of network infrastructure upgrades and migrations.
• Train and mentor junior support staff on network technologies and troubleshooting techniques.
• Participate in on-call rotation to provide after-hours support as needed.
• Stay current with the latest networking technologies, trends, and security threats.
• Contribute to the continuous improvement of network support processes and procedures.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in network administration and technical support, with a strong focus on enterprise networks.
• In-depth knowledge of TCP/IP, DNS, DHCP, VLANs, routing protocols (BGP, OSPF), and firewall management.
• Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, HP).
• Proficiency in network monitoring tools (e.g., SolarWinds, Nagios) and packet analysis tools (e.g., Wireshark).
• Strong understanding of network security principles and best practices.
• Relevant certifications such as CCNA, CCNP, CompTIA Network+ are highly desirable.
• Excellent analytical and problem-solving skills, with the ability to troubleshoot complex issues systematically.
• Strong communication and customer service skills, with the ability to interact effectively with technical and non-technical users.
• Ability to work independently and as part of a team in a fast-paced environment.

• Provide advanced technical support and troubleshooting for enterprise-level network infrastructure, including hardware and software issues.
• Diagnose and resolve complex network problems related to routing, switching, firewalls, VPNs, and wireless connectivity.
• Act as the primary escalation point for challenging technical issues.
• Analyze network performance data and identify potential bottlenecks or points of failure.
• Guide customers through complex configuration and troubleshooting steps remotely.
• Reproduce customer issues in lab environments for effective problem diagnosis.
• Collaborate with engineering teams to report bugs and recommend product enhancements.
• Develop and maintain technical documentation, knowledge base articles, and support guides.
• Communicate technical solutions and workarounds clearly and effectively to customers.
• Manage and prioritize a queue of support tickets, ensuring timely resolution.
• Participate in on-call rotations to provide 24/7 support coverage as needed.
• Stay up-to-date with the latest networking technologies, products, and security threats.
• Mentor junior support engineers and share technical expertise.
• Analyze support trends to identify areas for proactive customer education or product improvement.
• Contribute to the continuous improvement of support processes and customer satisfaction metrics.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• A minimum of 5 years of experience in technical support or network engineering, with a focus on enterprise networks.
• Deep understanding of TCP/IP, routing protocols (BGP, OSPF), switching technologies, and network security concepts.
• Hands-on experience with network hardware from major vendors (e.g., Cisco, Juniper, Fortinet).
• Proficiency in network troubleshooting tools (e.g., Wireshark, Ping, Traceroute).
• Excellent analytical, problem-solving, and diagnostic skills.
• Strong communication (written and verbal) and interpersonal skills, essential for remote client interaction.
• Ability to work independently, manage time effectively, and prioritize tasks in a remote setting.
• Relevant industry certifications (e.g., CCNA, CCNP, Network+) are highly desirable.
• Experience with cloud networking concepts (AWS, Azure) is a plus.
• Customer-focused mindset and a commitment to service excellence.

• Provide remote technical support for network infrastructure issues, including routers, switches, firewalls, and wireless access points.
• Diagnose and resolve complex network connectivity and performance problems.
• Respond to customer support requests via ticketing system, email, and phone in a timely manner.
• Document technical solutions, troubleshooting steps, and product information.
• Collaborate with cross-functional teams, including engineering and operations, to escalate and resolve issues.
• Perform root cause analysis for recurring network problems and implement preventative measures.
• Assist in the deployment, configuration, and maintenance of network devices and services.
• Develop and update technical documentation, FAQs, and knowledge base articles.
• Stay current with emerging network technologies and industry best practices.
• Contribute to the continuous improvement of support processes and tools.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 4 years of experience in network support or network engineering.
• In-depth knowledge of TCP/IP, DNS, DHCP, VPNs, and routing protocols (e.g., BGP, OSPF).
• Hands-on experience with enterprise-grade network hardware from major vendors.
• Proficiency in network monitoring and diagnostic tools (e.g., Wireshark, SolarWinds).
• Strong understanding of network security principles and firewall management.
• Excellent analytical and problem-solving skills with a methodical approach.
• Exceptional customer service skills and the ability to explain technical concepts clearly.
• Ability to work independently in a remote environment with minimal supervision.
• Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.

• Provide Tier 3 technical support for complex network infrastructure issues via phone, email, and in-person interactions.
• Diagnose, troubleshoot, and resolve hardware, software, and network connectivity problems for enterprise clients.
• Analyze network performance data and identify root causes of system failures or inefficiencies.
• Collaborate with engineering and product development teams to report bugs and suggest product improvements.
• Develop and maintain comprehensive technical documentation, including knowledge base articles, troubleshooting guides, and FAQs.
• Conduct remote and on-site customer training sessions on product usage and best practices.
• Mentor and guide junior support engineers, sharing technical expertise and best practices.
• Manage and prioritize multiple support cases simultaneously, ensuring timely resolution and customer satisfaction.
• Participate in on-call rotation to provide 24/7 support as needed.
• Stay current with the latest advancements in networking technologies and solutions.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field; equivalent practical experience will be considered.
• A minimum of 6 years of experience in technical support, network administration, or a similar role, with a focus on enterprise networking.
• In-depth knowledge of networking protocols (TCP/IP, BGP, OSPF, VLANs), network hardware (routers, switches, firewalls), and network security principles.
• Hands-on experience with network troubleshooting tools (e.g., Wireshark, Ping, Traceroute).
• Proven ability to diagnose and resolve complex technical issues under pressure.
• Excellent customer service and interpersonal skills, with the ability to communicate technical information clearly to both technical and non-technical audiences.
• Relevant certifications such as CCNA, CCNP, or CompTIA Network+ are highly desirable.
• Ability to work independently and as part of a collaborative team.
• Experience in managing and resolving high-priority customer escalations.

• Provide advanced technical support (Tier 3) for network infrastructure issues.
• Diagnose and resolve complex hardware, software, and connectivity problems.
• Analyze network performance and identify root causes of issues.
• Escalate unresolved issues to engineering teams with detailed documentation.
• Create and maintain technical documentation, knowledge base articles, and FAQs.
• Collaborate with cross-functional teams to resolve customer issues efficiently.
• Monitor system performance and proactively identify potential problems.
• Assist in training junior support staff on technical aspects.
• Participate in on-call rotation for urgent support needs.
• Contribute to the continuous improvement of support processes and tools.

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in technical support, with a focus on network infrastructure.
• In-depth knowledge of networking concepts (TCP/IP, DNS, DHCP, VPNs).
• Experience with routing and switching protocols (e.g., BGP, OSPF, VLANs).
• Proficiency with network monitoring and diagnostic tools (e.g., Wireshark, Nagios, SolarWinds).
• Strong understanding of firewall and security technologies.
• Excellent problem-solving and analytical skills.
• Superb written and verbal communication skills.
• Ability to work effectively in a hybrid work environment.
• Relevant certifications (e.g., CCNA, CCNP) are a plus.

• Provide expert-level technical support for network infrastructure and IT systems.
• Diagnose and resolve complex hardware, software, and network issues.
• Manage and maintain servers, routers, switches, firewalls, and other network devices.
• Implement and monitor system performance, ensuring high availability and reliability.
• Develop and maintain technical documentation, including user guides and knowledge base articles.
• Collaborate with IT management to identify system vulnerabilities and implement security measures.
• Assist in the planning and execution of IT system upgrades and migrations.
• Respond to and resolve escalated support tickets within defined service level agreements (SLAs).
• Provide training and guidance to junior support staff.
• Stay current with emerging technologies and industry best practices.

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum of 5 years of experience in technical support, with a focus on network infrastructure.
• In-depth knowledge of TCP/IP, DNS, DHCP, VPNs, and other networking protocols.
• Experience with server administration (Windows Server, Linux).
• Proficiency in troubleshooting network hardware and software issues.
• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).
• Relevant certifications such as CCNA, CompTIA Network+, or MCSA are highly desirable.
• Excellent analytical, problem-solving, and communication skills.
• Ability to work independently and collaboratively in a hybrid environment.

Job description:

We are seeking a knowledgeable and motivated IT Specialist to manage and support our company's technology infrastructure. The successful candidate will play a key role in maintaining systems, resolving IT issues, and supporting digital transformation across the organization.

Key Responsibilities:

• Install, configure, and maintain hardware and software systems (computers, networks, printers, etc.)
• Monitor system performance and troubleshoot issues
• Provide technical support to staff onsite and remotely
• Maintain network security and data protection protocols
• Perform regular backups and disaster recovery procedures
• Manage user accounts, permissions, and access controls
• Support implementation of new applications and upgrades
• Maintain IT documentation and asset inventory
• Coordinate with vendors for equipment or service support

Required Skills and Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or related field
• Proven experience as an IT Specialist, IT Support Technician, or similar role
• Strong knowledge of Windows/Mac OS, Microsoft Office Suite, and networking fundamentals
• Experience with hardware troubleshooting and repair
• Familiarity with cybersecurity principles and best practices
• Excellent problem-solving, communication, and organizational skills
• Ability to work independently and in a team environment
• Certifications such as CompTIA A+, Network+, Microsoft Certified IT Professional (MCITP) are a plus

Interested Candidates can share their CVS here :

Job Types: Full-time, Permanent

Pay: BD BD per month

• Respond to customer support requests via phone, email, and chat in a timely and professional manner.
• Diagnose and resolve technical hardware and software issues, including operating system problems, network connectivity issues, and application errors.
• Guide end-users through problem-solving processes and provide step-by-step solutions.
• Install, configure, and troubleshoot computer hardware, software, systems, networks, printers, and scanners.
• Maintain a detailed record of customer interactions and issues resolved in the helpdesk system.
• Escalate complex issues to higher-level support teams when necessary.
• Create and update knowledge base articles and support documentation.
• Provide ongoing support and training to end-users on new software and technologies.
• Identify trends in technical issues and provide feedback to development and IT teams for potential improvements.
• Ensure customer satisfaction by providing responsive and effective technical support.