1 298 Support jobs in Bahrain

• Provide timely and quality technical support to customers in the Middle East and Africa region.
• Provide technical assistance for Yokogawa system products like Centum VP, ProSafe-RS, and subsystems including call handling, troubleshooting, investigation, analysis, testing, and resolution of issues reported from customer sites.
• Deliver customer-centric solutions with close coordination with functional experts.
• Troubleshoot and maintain cybersecurity solutions at OT infrastructure.
• Liaise with functional technical centers for delivering timely and quality solutions for customer inquiries.
• Handle core service functions like warranty, service notes, and service information.
• Case tracking and KPI management.
• Provide remote support to customers and internal service engineers for first line support.
• Execute and maintain secure remote service infrastructure.
• Analyze network issues by assisting engineers in switch configurations for Ethernet sniffing and SPAN and RSPAN configurations.
• Troubleshoot Windows platform issues by analyzing Windows dumps, application crashes, memory leaks, etc. Support for network security solutions like anti-virus, Windows updates, Active Directory, whitelisting, etc.

• Degree in engineering (Instrumentation, electronics or similar).
• Good knowledge of Yokogawa DCS, ESD and Asset manager is a must. Knowledge in network domain concepts, application deployment, OT security applications and systems in the network. Proven experience in service of Yokogawa products.
• Experience in technical support and familiarity with relevant processes and workflow. Overall experience of 5-8 years.
• Proven work experience in large Yokogawa installation base customer site maintenance knowledge of BR, OS/AV application patches and hands-on configuration / knowledge of Firewalls & L2/L3 switches.

• Good analytical skills in troubleshooting and investigation of complex issues reported from site.
• Adaptability and quick learner of various products and technologies in the instrumentation and control systems domain.
• Passion for customer support.
• Listening skills with a can-do attitude.
• Good coordination and interpersonal skills.
• Effective team player with a proactive approach to all situations.
• Familiar with maintenance procedures of IA systems at industrial automation facilities.
• Proven experience in problem-solving with high morality of the customer.

Rowan Energy Norway is a dynamic and innovative company specializing in the oil, energy, gas, and petrochemical sectors. With a strong focus on crude oil drilling, oil exploration, and renewable energy sources, we are committed to delivering sustainable solutions in the energy industry.

At Rowan Energy Norway, we prioritize safety, environmental responsibility, and operational excellence. Our team of highly skilled professionals is driven by a shared vision of delivering superior results while minimizing our ecological footprint. By adhering to strict industry standards and employing advanced technologies, we strive to achieve the highest levels of operational efficiency and environmental stewardship.

Our company name, Rowan Energy Norway, embodies our commitment to growth, resilience, and adaptability. Just as the rowan tree symbolizes strength and protection, we aim to be a steadfast presence in the energy industry, providing reliable and sustainable solutions for our clients and partners.

We are seeking a dedicated Customer Support Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, handling customer inquiries, and assisting with debt collection from delinquent clients and managing accounts receivable. This role plays a crucial part in maintaining positive customer relationships and ensuring timely payment collection.

Key Responsibilities

• Respond to customer inquiries and resolve issues promptly and professionally
• Assist with debt collection efforts from delinquent clients
• Manage accounts receivable, including invoicing, follow-ups, and payment processing
• Collaborate with the finance team to ensure timely collection of payments
• Maintain accurate and detailed records of customer interactions and payment transactions
• Provide feedback on customer service and collection processes for continuous improvement
• Adhere to company policies, procedures, and regulatory requirements
  
  

• Previous experience in customer service and/or collections preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proficiency in using CRM software and other relevant tools
• Ability to work effectively both independently and as part of a team
• Knowledge of accounts receivable management and debt collection practices is a plus
  
  

• Previous experience in customer service and/or collections preferred
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and attention to detail
• Proficiency in using CRM software and other relevant tools
• Ability to work effectively both independently and as part of a team
• Knowledge of accounts receivable management and debt collection practices is a plus
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Other
• Industries Non-profit Organizations

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Al Khobar, Eastern, Saudi Arabia 16 hours ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

Al Khobar, Eastern, Saudi Arabia 16 hours ago

Al Khobar, Eastern, Saudi Arabia 9 hours ago

Al Khobar, Eastern, Saudi Arabia 13 hours ago

Manama, Capital Governorate, Bahrain 2 weeks ago

Al Khobar, Eastern, Saudi Arabia 10 hours ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

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Job Description:

Grant Thornton Bahrain is seeking a highly organized and efficient Admin Support to join our team in Seef, Bahrain. As an Admin Support, you will be responsible for providing administrative and clerical support to our team, ensuring the smooth and efficient operation of our office.

Key Responsibilities:

• Prepare and format proposals
• Draft and manage engagement letters
• Manage client folders on server
• Proper storage and arrangement of archived files
• File engagement letters, invoices, cheque copies and receipts in client file
  
  
  

• Bachelor's degree in business administration and accounting/finance
• Proven experience in an administrative support role
• Strong organizational and time-management skills
• Excellent communication and interpersonal skills
• Ability to handle multiple tasks and prioritize effectively
• Ability to maintain confidentiality and handle sensitive information
• Knowledge of basic accounting principles is preferred
• Fluency in English is required; knowledge of Arabic is a plus
  
  
  

Introduction

As a Tier 2 Tech Support Engineer, you will support Avaya PABX Systems and assist Tier 1 Tech Support Engineers for PABX. You should possess good technical knowledge and be available to support clients' Telecom Systems round the clock whenever required.

Main Tasks:

• Changing extension usernames
• Extension transfers
• Converting phones to digital and analog (and vice versa)
• Performing basic troubleshooting on telephone faults
• Having a basic understanding of PABX systems
• Being on call to provide support for any critical telephone issues
• Preferably being familiar with Avaya PABX systems
• Telephone cabling tracing and crimping

Experience:
Minimum three (3) or more years of hands-on experience in the same field.

Mandatory Requirements:
Car with valid driver license

Interested candidates can send their CVs to .

Join to apply for the SATCOM Engineering Support role at Leidos

2 days ago Be among the first 25 applicants

Join to apply for the SATCOM Engineering Support role at Leidos

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This range is provided by Leidos. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$72,150.00/yr - $30,425.00/yr

Description

Leidos is seeking a skilled SATCOM Engineering Support Specialist to support our MARCENT program in Bahrain . This role provides Tier 2 network support for a complex enterprise-wide WAN/LAN network and Radio Frequency (RF) systems . The ideal candidate will have experience in SATCOM operations, network troubleshooting, and telecommunications inventory management , ensuring optimal performance and issue resolution.

The anticipated start date for this position is mid-December.

Key Responsibilities

• Provide Tier 2 support for WAN, LAN, and RF systems, ensuring seamless operations.
• Operate and maintain SATCOM systems, including modems, redundancy switches, HPAs, LNAs, LNBs, ACUs, SSPAs, antennas, HVAC units, UPS, and generators (if applicable).
• Conduct advanced troubleshooting beyond Built-In-Test (BIT) capabilities using Test Measurement and Diagnostic Equipment (TMDE).
• Manage telecommunications installation supplies and maintain daily inventory tracking.
• Operate and support satellite radios, FDMA, TDMA modems, and iDirect or Linkway modems and hubs.
• Collaborate with engineering teams to develop best practices for network configurations, monitoring, patch management, and security enforcement.
  
  

• Bachelor’s with 4+ years of experience. Additional experience, trainings, or certifications may be considered in lieu of a degree.
• Active Secret clearance.
• Experience providing Tier 2 network support for WAN, LAN, and RF systems.
• Proven ability to diagnose and resolve network issues, ensuring adherence to Service Level Agreements (SLAs).
• Hands-on experience with SATCOM system operations and maintenance.
• Proficiency in Test Measurement and Diagnostic Equipment (TMDE) usage.
• Strong background in network security, patch management, and system monitoring.
• Experience in inventory management for telecommunications installation supplies.
• Current U.S. passport with the ability to live and work in an austere environment.
  
  

• 2+ years of experience working in a military or defense operations environment.
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

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Manama, Capital Governorate, Bahrain 4 days ago

Manama, Capital Governorate, Bahrain $72, 50.00- 130,425.00 2 days ago

Manama, Capital Governorate, Bahrain 3 months ago

Capital Governorate, Bahrain 19 hours ago

Manama, Capital Governorate, Bahrain 6 days ago

Manama, Capital Governorate, Bahrain 2 weeks ago

Al Khobar, Eastern, Saudi Arabia 1 day ago

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Join to apply for the Support Engineering Manager role at Canonical

2 months ago Be among the first 25 applicants

Join to apply for the Support Engineering Manager role at Canonical

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.

You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

The role entails

• Management of a professional support team, including skills development and performance management
• Operational control, shift scheduling, accountability for key performance indicators (KPIs)
• Ensures that all customer cases are responded to within the SLA, and in a professional manner
• Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
• Accountability for customer satisfaction
• Contribution to the support knowledge base
• Continuous improvement to the team's processes and support service delivery
• Hire, develop and train support team to match business requirements
• Work with the leadership team to drive growth and transformation initiatives
  
  

• Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
• Leadership experience, and preferably team management experience
• Confidence under pressure, with proven track record of high customer focus
• Preferably fluent in two languages, English being primary one
• Excellent communication skills (verbal and written)
• Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
• Proven track record of contributing to Open Source projects
• Software development experience
• Experience in working in support organizations
• Hands on experience with Canonical's products
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

• Seniority level Mid-Senior level

• Employment type Full-time

• Job function Engineering and Information Technology
• Industries Software Development

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Manama, Capital Governorate, Bahrain 3 months ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 2 months ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 8 months ago

Manama, Capital Governorate, Bahrain 2 months ago

Manama, Capital Governorate, Bahrain 4 months ago

Manama, Capital Governorate, Bahrain 6 months ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 4 months ago

Manama, Capital Governorate, Bahrain 2 months ago

Manama, Capital Governorate, Bahrain 2 weeks ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 2 months ago

Manama, Capital Governorate, Bahrain 6 days ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 2 months ago

Manama, Capital Governorate, Bahrain 4 months ago

Manama, Capital Governorate, Bahrain 4 weeks ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 2 months ago

Manama, Capital Governorate, Bahrain 4 weeks ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 1 month ago

Manama, Capital Governorate, Bahrain 2 weeks ago

Manama, Capital Governorate, Bahrain 5 days ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder-led, profitable, and growing.

Our regional Support Managers run world-class Support teams – solving deep technical problems for customers around the world on Ubuntu Server, Ubuntu Desktop and on the public cloud. They demonstrate two key attributes: customer focus – ensuring that customers are always satisfied with the service they are receiving, and technical excellence – ensuring that the support team is always up to date with the our technology, and that they perform sound and quick troubleshooting. We are looking for managers for both of our support groups; Cloud Support Group and Devices Support Group.

You'll need to be comfortable in a fast paced environment, able to take responsibility for delivering to customers and enjoy challenges. You will also need to care deeply about your team, their skills, and their career development.

The role entails

• Management of a professional support team, including skills development and performance management
• Operational control, shift scheduling, accountability for key performance indicators (KPIs)
• Ensures that all customer cases are responded to within the SLA, and in a professional manner
• Act as the customer escalation contact, and ensure that such escalations are addressed appropriately
• Accountability for customer satisfaction
• Contribution to the support knowledge base
• Continuous improvement to the team's processes and support service delivery
• Hire, develop and train support team to match business requirements
• Work with the leadership team to drive growth and transformation initiatives
  
  

• Extensive CLI experience with Linux at a technical level (Support, Development, Implementation)
• Leadership experience, and preferably team management experience
• Confidence under pressure, with proven track record of high customer focus
• Preferably fluent in two languages, English being primary one
• Excellent communication skills (verbal and written)
• Experience or knowledge of Linux Desktop, OpenStack, Public Cloud or Virtualization technologies
• Proven track record of contributing to Open Source projects
• Software development experience
• Experience in working in support organizations
• Hands on experience with Canonical's products
  
  

• Distributed work environment with twice-yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Employee Assistance Programme
• Opportunity to travel to new locations to meet colleagues
• Priority Pass, and travel upgrades for long haul company events
  
  

• Minimum experience of 2-3 years.
• Knowledge in Microsoft Office applications.
• Knowledge in Formatting PCs.
• Knowledge in Using Windows environment.
• Knowledge in Partitioning Hard Drives.
• Knowledge in PC Maintenance Jobs.
• Knowledge in Administrating web , servers and other organizational methods.
• Knowledge in administrating infrastructure stuff.
• Knowledge in Hardware troubleshooting and Maintenance.
• Knowledge in giving training and manage people trends.
• Knowledge in Networking and troubleshooting of network issues.

Interested candidates can send CVs to

Join to apply for the Network Support Engineer role at Lukos

1 week ago Be among the first 25 applicants

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• Must possess a current US Passport with ability to travel and work overseas.
• Must meet COMSEC briefing and Local Element management certification requirements as per OPNAVINST 2201.4, DoD Instruction 8523.01, and Air Force Manual 17-1301.
• Must complete an in-scope (per current DoD 6-year reinvestigation), favorable, ST5 investigation (including SBPR, PPR, T5R, or enrollment in DoD CE/CV), and be adjudicated for SCI eligibility by DoD CAF without conditions, exceptions, or waivers at the time of performance, maintaining security clearance for the duration of the contract.
• Minimum qualification level in accordance with SECNAV M-5239.2.
• Qualifications will be commensurate with the proficiency level of work provided.
• Must possess a TS/SCI Security Clearance.

• Preferred: prior experience with USMC C4ISR equipment.
• Knowledge of USMC C4ISR operation, technical processes, maintenance requirements, and advanced operational techniques.
• Minimum of five years’ military experience.

The Network Support Engineer will support the US Marine Corps Forces, Central Command (MARCENT), supporting the 5th MEB in Bahrain, providing professional services for C4ISR systems at garrison and deployed locations worldwide.

• Analyze complex problems to evaluate various factors, representing MARCENT in TS/SCI environments.
• Perform recurring services for USMC C4ISR systems globally.
• Provide technical and mentoring support for USMC C4ISR systems.
• Support equipment users and maintainers, offering expertise on operation, technical processes, and maintenance.
• Recommend C4ISR architecture modifications to meet mission requirements.
• Assist with implementing technical processes, optimizing equipment and network resources, and diagnosing maintenance issues.
• Help prepare procedures and training materials, and monitor user performance.

Support network configuration, security, troubleshooting, system backups, IA administration, SharePoint, PKI, Active Directory, VoIP, VTC, web admin, performance optimization, user setup, system upgrades, and documentation.

• Must possess a current US Passport with ability to travel and work overseas.
• Meet COMSEC and Local Element certification requirements (OPNAVINST 2201.4, DoD 8523.01, Air Force Manual 17-1301).
• Complete a favorable ST5 investigation for SCI eligibility, adjudicated by DoD CAF, with security maintained throughout the contract.
• Minimum qualification per SECNAV M-5239.2; qualifications aligned with work proficiency.

• Must possess a TS/SCI Security Clearance.

• 5th Marine Expeditionary Brigade, Task Force 51/5, Naval Support Activity Bahrain, Manama, Bahrain.
• Willingness to travel extensively in support of government requirements across CENTCOM AOR, including countries like Bahrain, UAE, Saudi Arabia, Jordan, Egypt, and others, often on short notice.

About Lukos: A provider of professional services to the federal government for 15 years, supporting national security, homeland security, international development, and more, with a focus on teamwork and resilience, akin to a wolfpack.