What Jobs are available for Support Representative in Bahrain?
Showing 2735 Support Representative jobs in Bahrain
Customer Support Representative
BH55667 Northern, Northern
BHD28000 Annually
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and empathetic Customer Support Representative to join their growing team, offering a hybrid work model. In this role, you will be the primary point of contact for customers, providing exceptional service and support across various channels, including phone, email, and live chat. Your responsibilities will include responding to customer inquiries, resolving issues efficiently and professionally, processing orders and requests, documenting customer interactions accurately, and escalating complex problems to the appropriate departments when necessary. We are looking for individuals with outstanding communication and interpersonal skills, patience, and a genuine desire to help customers. Previous experience in a customer service role is highly advantageous. Proficiency in using CRM software and ticketing systems is preferred. You should be a problem-solver with a positive attitude and the ability to remain calm and composed under pressure. This role requires strong organizational skills and attention to detail. The ideal candidate will be able to balance remote work flexibility with in-office collaboration. You will work approximately 3 days a week remotely and 2 days a week in our office located in Shakhura, Northern, BH . A high school diploma or equivalent is required; further education or certifications in customer service are a plus. This hybrid role provides a balance of flexibility and team interaction, supporting your professional growth and well-being. Join a supportive team dedicated to exceeding customer expectations.
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0
Customer Support Representative
00970 Tubli
BHD18 Hourly
WhatJobs
Posted 8 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and friendly Customer Support Representative to join their team. This role is offered on a hybrid basis, combining remote work flexibility with occasional in-office collaboration. You will be the first point of contact for customers, addressing inquiries, resolving issues, and providing information about products and services. Key responsibilities include handling customer calls, emails, and chat messages with professionalism and efficiency, troubleshooting problems, and escalating complex issues to appropriate departments. You will maintain accurate records of customer interactions and feedback. The ideal candidate will possess excellent communication and interpersonal skills, a patient and empathetic demeanor, and a strong ability to multitask. Previous experience in customer service or a related field is a plus, though not strictly required. Proficiency in using customer support software and basic computer applications is necessary. You should be able to work independently and as part of a team, adapting to changing priorities and customer needs. Our client values a customer-centric approach and is committed to providing exceptional service. This is an excellent opportunity to gain valuable experience in a supportive and dynamic work environment, contributing directly to customer satisfaction and loyalty. The hybrid nature of this role allows for a balanced approach to work, blending the convenience of remote work with the benefits of in-person teamwork. You will be an integral part of a team dedicated to exceeding customer expectations and building lasting relationships.
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1
Customer Support Representative
211 Hamad Town, Northern
BHD40000 Annually
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and customer-focused Customer Support Representative to join their team in Hamad Town, Northern, BH . This role is essential in providing exceptional service and support to our client's valued customers. You will be the first point of contact for customer inquiries, addressing concerns, and resolving issues with professionalism and efficiency.
Key responsibilities include responding to customer inquiries via phone, email, and chat, providing information about products and services, and processing orders or requests. You will troubleshoot and resolve customer complaints, escalating complex issues to the appropriate departments when necessary. Maintaining accurate customer records and ensuring customer satisfaction through effective communication and problem-solving are paramount. The Customer Support Representative will also be responsible for educating customers on product usage and features, and gathering customer feedback to help improve services.
The ideal candidate will possess excellent communication and interpersonal skills, with a patient and empathetic demeanor. Strong problem-solving abilities and a knack for de-escalating challenging situations are essential. Proficiency in using customer support software and CRM systems is required. This hybrid role offers a balance of on-site interaction and remote work flexibility, allowing for efficient service delivery. We are looking for a reliable and motivated individual who is eager to contribute to a positive customer experience. A high school diploma or equivalent is required, with relevant experience in customer service, call center operations, or a related field being a significant advantage.
If you are passionate about helping people, possess excellent communication skills, and thrive in a customer-facing role, we encourage you to apply. You will be part of a supportive team environment dedicated to providing top-tier customer support. The ability to multitask and manage time effectively is crucial.
Key Responsibilities:
Key responsibilities include responding to customer inquiries via phone, email, and chat, providing information about products and services, and processing orders or requests. You will troubleshoot and resolve customer complaints, escalating complex issues to the appropriate departments when necessary. Maintaining accurate customer records and ensuring customer satisfaction through effective communication and problem-solving are paramount. The Customer Support Representative will also be responsible for educating customers on product usage and features, and gathering customer feedback to help improve services.
The ideal candidate will possess excellent communication and interpersonal skills, with a patient and empathetic demeanor. Strong problem-solving abilities and a knack for de-escalating challenging situations are essential. Proficiency in using customer support software and CRM systems is required. This hybrid role offers a balance of on-site interaction and remote work flexibility, allowing for efficient service delivery. We are looking for a reliable and motivated individual who is eager to contribute to a positive customer experience. A high school diploma or equivalent is required, with relevant experience in customer service, call center operations, or a related field being a significant advantage.
If you are passionate about helping people, possess excellent communication skills, and thrive in a customer-facing role, we encourage you to apply. You will be part of a supportive team environment dedicated to providing top-tier customer support. The ability to multitask and manage time effectively is crucial.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, and chat.
- Provide information about products, services, and policies.
- Process customer orders, forms, and applications.
- Troubleshoot customer problems and find appropriate solutions.
- Escalate complex issues to relevant departments when necessary.
- Maintain accurate customer records and update CRM system.
- Ensure customer satisfaction and follow up on unresolved issues.
- Educate customers on product features and benefits.
- Gather customer feedback for service improvement.
- Adhere to company standards and service level agreements.
- High school diploma or equivalent required.
- Previous experience in customer service or a call center environment preferred.
- Excellent communication, listening, and interpersonal skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using CRM software and helpdesk tools.
- Ability to multitask and manage time effectively.
- Customer-focused attitude and a passion for service excellence.
- Comfortable working in a hybrid work environment.
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2
Customer Support Representative
789 BH Tubli
BHD20 Hourly
WhatJobs
Posted 9 days ago
Job Viewed
Job Description
Our client is seeking a friendly and efficient Customer Support Representative to join their team in **Isa Town, Southern, BH**. This hybrid role offers a blend of in-office collaboration and remote flexibility, providing a dynamic work environment. You will be responsible for assisting customers with inquiries, resolving issues, and ensuring a high level of customer satisfaction across multiple communication channels, including phone, email, and in-person interactions. The ideal candidate will possess excellent communication and interpersonal skills, a positive attitude, and the ability to handle customer concerns with empathy and professionalism. Responsibilities include providing accurate information about products and services, troubleshooting customer problems, processing orders and returns, and escalating complex issues to supervisors when necessary. You will also maintain detailed customer records in the CRM system and contribute to improving customer service processes. Strong organizational skills and the ability to manage time effectively are crucial for balancing in-office duties with remote responsibilities. Our client values teamwork and provides comprehensive training to ensure all representatives are well-equipped to handle diverse customer needs. If you are a people-person looking for a role where you can make a real difference in customer experiences, we encourage you to apply. This position offers a great opportunity to grow within a customer-focused organization.
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3
Customer Support Representative
28765 Hamad Town, Northern
BHD38000 Annually
WhatJobs
Posted 14 days ago
Job Viewed
Job Description
Our client is looking for enthusiastic and dedicated Customer Support Representatives to join their fully remote team. This is an exciting opportunity to provide exceptional service and build positive relationships with customers. You will be the voice of our client, addressing inquiries, resolving issues, and ensuring a high level of customer satisfaction. The ideal candidate possesses excellent communication and problem-solving skills, a patient and empathetic demeanor, and a passion for helping others. You will work from your home office, connecting with customers across various channels, including phone, email, and chat. This role requires strong organizational skills and the ability to manage multiple tasks efficiently in a remote environment. Key responsibilities include:
- Responding promptly and professionally to customer inquiries via phone, email, and chat.
- Providing accurate information about products and services.
- Troubleshooting and resolving customer issues effectively.
- Processing orders, returns, and exchanges.
- Escalating complex customer concerns to appropriate departments.
- Documenting customer interactions and feedback.
- Identifying opportunities to improve customer service processes.
- Maintaining a high level of product knowledge.
- Adhering to company policies and procedures.
- Contributing to a positive team environment.
- High school diploma or equivalent; some college coursework preferred.
- 1-2 years of experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong active listening and problem-solving abilities.
- Ability to remain calm and professional under pressure.
- Proficiency with CRM software and basic computer applications.
- Ability to work independently and manage time effectively in a remote setting.
- A dedicated home office space with reliable internet connection.
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4
Customer Support Representative
20001 Al Malikiyah, Northern
BHD45000 Annually
WhatJobs
Posted 21 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and empathetic Customer Support Representative to join their team in Hidd, Muharraq, BH . In this role, you will be the primary point of contact for customers, providing exceptional assistance and resolving inquiries promptly and efficiently. You will handle a variety of customer needs via phone, email, and chat, ensuring a positive and professional experience. The ideal candidate is a strong communicator, patient, and possesses excellent problem-solving skills. This role requires you to be on-site, contributing to the collaborative team environment.
Responsibilities:
Responsibilities:
- Respond to customer inquiries and resolve issues via phone, email, and chat.
- Provide accurate information about products, services, and company policies.
- Troubleshoot and diagnose customer problems, offering effective solutions.
- Document all customer interactions and resolutions in the CRM system.
- Escalate complex issues to appropriate departments when necessary.
- Process orders, returns, and exchanges efficiently.
- Identify opportunities to improve the customer experience.
- Maintain a high level of product knowledge.
- Collaborate with team members to share best practices and resolve customer issues.
- Adhere to company service standards and performance metrics.
- Contribute to a positive and supportive team atmosphere.
- High school diploma or equivalent; associate's or bachelor's degree is a plus.
- Previous experience in customer service or a related field is highly desirable.
- Excellent verbal and written communication skills.
- Strong active listening and interpersonal skills.
- Proficiency in using computers and basic software applications.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Patience and empathy when dealing with customer concerns.
- Problem-solving aptitude and a customer-centric approach.
- Ability to work collaboratively within a team.
- Must be able to work on-site in Hidd, Muharraq, BH .
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5
Customer Support Representative
10004 Galali
BHD18000 Annually
WhatJobs
Posted 22 days ago
Job Viewed
Job Description
Our client is seeking a dedicated and customer-focused Customer Support Representative to join their vibrant team. This role is integral to ensuring customer satisfaction and maintaining the company's reputation for excellent service. As a Customer Support Representative, you will be the primary point of contact for customers, addressing inquiries, resolving issues, and providing information about products and services. Your responsibilities will include handling customer calls, emails, and live chat sessions efficiently and professionally. You will need to actively listen to customer concerns, identify the root cause of problems, and offer appropriate solutions in a timely manner. This position requires strong problem-solving skills, patience, and a positive attitude. The ideal candidate will be empathetic, articulate, and possess excellent communication abilities. You should be adept at navigating CRM software and internal knowledge bases to find information and document customer interactions accurately. Maintaining a high level of customer satisfaction and meeting service level agreements (SLAs) will be key performance indicators. We are looking for individuals who are reliable, detail-oriented, and committed to providing exceptional support. Training will be provided on company products, services, and support systems. A high school diploma or equivalent is required, with some college education or prior customer service experience being an advantage. This role is based in our office in **Sanad, Capital, BH**, offering a collaborative and supportive work environment. Join us to make a real difference in our customers' experience.
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6
Customer Support Representative
701 Al Seef
BHD35000 Annually
WhatJobs
Posted 24 days ago
Job Viewed
Job Description
Our client is seeking a friendly, patient, and highly communicative Customer Support Representative to join their fully remote team. This role is essential for providing exceptional assistance to customers, resolving inquiries, and ensuring a positive experience with our products and services. You will be the first point of contact for many customers, handling a variety of issues via phone, email, and chat. The ideal candidate is a natural problem-solver with excellent interpersonal skills and a passion for delivering outstanding customer service. This position requires a dedicated workspace and a reliable internet connection, allowing you to contribute effectively from anywhere.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Responding promptly and professionally to customer inquiries via phone, email, and live chat.
- Troubleshooting and resolving customer issues, complaints, and technical problems efficiently.
- Providing accurate information about products, services, and company policies.
- Escalating complex issues to appropriate departments or senior staff when necessary.
- Documenting customer interactions, issues, and resolutions in the CRM system.
- Identifying trends in customer inquiries and feedback to help improve products and services.
- Maintaining a high level of customer satisfaction through empathetic and effective communication.
- Continuously learning about new product updates and company procedures.
- Collaborating with team members to share best practices and improve support processes.
- Achieving and exceeding individual and team performance metrics.
Qualifications:
- High school diploma or equivalent; Associate's or Bachelor's degree is a plus.
- Proven customer support or client-facing service experience.
- Excellent verbal and written communication skills, with clear and concise articulation.
- Strong active listening and problem-solving abilities.
- Proficiency with CRM software and helpdesk systems.
- Ability to multitask, prioritize, and manage time effectively.
- A dedicated, quiet workspace with a stable high-speed internet connection.
- Adaptability and a positive attitude towards learning new technologies and processes.
- Patience and empathy in dealing with customer concerns.
- This is a fully remote position, ideal for individuals seeking flexibility. While the role is associated with **Salmabad, Northern, BH**, the work is performed entirely remotely.
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7
Customer Support Representative
91001 Galali
BHD35000 Annually
WhatJobs
Posted 27 days ago
Job Viewed
Job Description
Our client, a rapidly growing e-commerce platform, is seeking dedicated and empathetic Customer Support Representatives to join their fully remote team. This role is pivotal in ensuring customer satisfaction by providing timely and effective assistance across various communication channels, including phone, email, and live chat. You will be the first point of contact for customers, resolving inquiries, addressing concerns, and providing product information to enhance their overall experience.
The ideal candidate will possess exceptional communication and interpersonal skills, with a patient and friendly demeanor. Previous experience in a customer service or call center environment is highly desirable. You should be proficient in using computer systems, navigating multiple software applications, and typing efficiently. A strong understanding of customer service principles and a genuine desire to help people are essential. You must be comfortable working independently, managing your time effectively, and adhering to established service level agreements (SLAs).
Responsibilities include accurately documenting customer interactions, troubleshooting issues, escalating complex problems to the appropriate teams, and gathering customer feedback to contribute to service improvements. You will be trained on the company's products and services to provide comprehensive support. This role requires a reliable internet connection and a quiet workspace conducive to professional communication. Our client is committed to fostering a supportive and collaborative remote work environment, offering opportunities for professional development and career advancement within the customer support field.
Key Responsibilities:
This is a fully remote position, offering the flexibility to work from home. Our client values a distributed workforce and supports excellent customer service operations serving the **Sanad, Capital, BH** region and beyond.
The ideal candidate will possess exceptional communication and interpersonal skills, with a patient and friendly demeanor. Previous experience in a customer service or call center environment is highly desirable. You should be proficient in using computer systems, navigating multiple software applications, and typing efficiently. A strong understanding of customer service principles and a genuine desire to help people are essential. You must be comfortable working independently, managing your time effectively, and adhering to established service level agreements (SLAs).
Responsibilities include accurately documenting customer interactions, troubleshooting issues, escalating complex problems to the appropriate teams, and gathering customer feedback to contribute to service improvements. You will be trained on the company's products and services to provide comprehensive support. This role requires a reliable internet connection and a quiet workspace conducive to professional communication. Our client is committed to fostering a supportive and collaborative remote work environment, offering opportunities for professional development and career advancement within the customer support field.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
- Provide accurate information about products, services, and policies.
- Troubleshoot and resolve customer issues, escalating when necessary.
- Document all customer interactions and resolutions in the CRM system.
- Identify and report trends in customer inquiries or complaints.
- Strive to achieve and exceed customer satisfaction targets.
- Assist with customer order processing and account management.
- Contribute to team efforts and share best practices.
- Maintain a high level of product knowledge.
This is a fully remote position, offering the flexibility to work from home. Our client values a distributed workforce and supports excellent customer service operations serving the **Sanad, Capital, BH** region and beyond.
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8
Remote Customer Support Representative
30501 Southern, Southern
BHD45000 Annually
WhatJobs
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking empathetic and customer-focused Remote Customer Support Representatives to join their growing team. This is a fully remote position, offering flexibility and the opportunity to work from anywhere. The ideal candidate will possess exceptional communication skills, a patient demeanor, and a genuine desire to help customers resolve their issues. You will be responsible for handling inbound customer inquiries via phone, email, and live chat, providing accurate information, and resolving complaints in a timely and efficient manner. Key duties include troubleshooting customer problems, guiding them through product features, processing orders or returns, and maintaining detailed records of customer interactions. Experience with CRM software and customer service best practices is highly desirable. You will be the first point of contact for many customers, making your role critical in shaping their experience with our client. We are looking for individuals who are reliable, self-motivated, and committed to delivering outstanding service. This is a great opportunity to build a career in customer support within a supportive and dynamic remote environment. Your ability to de-escalate tense situations and find mutually beneficial solutions will be highly valued. We encourage candidates with a passion for customer satisfaction and strong problem-solving abilities to apply. Your contributions will directly impact customer loyalty and brand reputation. The ideal candidate is adept at handling a high volume of interactions while maintaining a positive attitude and delivering consistent results. We expect you to be a brand ambassador, embodying our client's values in every customer interaction.
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