261 Office Software jobs in Bahrain

• Manage daily office operations, including reception, mail distribution, and facility maintenance.
• Develop and implement office policies and procedures to improve efficiency and organization.
• Oversee the procurement and management of office supplies, equipment, and services.
• Coordinate and manage vendor relationships, including cleaning services, maintenance, and IT support.
• Serve as the primary point of contact for staff inquiries regarding administrative matters.
• Organize and manage company events, meetings, and travel arrangements for staff.
• Maintain office filing systems, both physical and digital, ensuring accuracy and accessibility.
• Manage the office budget and process invoices and expense reports.
• Ensure the office is well-maintained, clean, and safe for all employees and visitors.
• Support HR functions, such as onboarding new employees, maintaining personnel records, and coordinating training sessions.
• Implement and manage an effective records management system.
• Provide administrative support to senior management as required.

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 4 years of experience in office management, administrative support, or a similar role.
• Proven ability to manage office operations efficiently and effectively.
• Excellent organizational, time management, and multitasking skills.
• Strong communication, interpersonal, and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
• Experience with budget management and vendor negotiation.
• Ability to work independently and as part of a team.
• Discretion and confidentiality in handling sensitive information.
• Familiarity with Bahraini labor laws and regulations is a plus.
• Fluency in English; Arabic language skills are beneficial.

• Oversee the daily operations of the office to ensure efficiency and productivity.
• Manage office supplies, inventory, and equipment, ensuring adequate stock levels.
• Coordinate with vendors and service providers for maintenance, repairs, and supplies.
• Implement and maintain administrative policies and procedures.
• Manage incoming and outgoing mail and correspondence.
• Schedule meetings, appointments, and manage calendars for management.
• Assist with travel arrangements and accommodation for staff.
• Maintain office filing systems and ensure proper record-keeping.
• Ensure a safe, clean, and organized work environment.
• Act as a primary point of contact for staff inquiries and building-related issues.

• Minimum of 3-5 years of experience in office management or a similar administrative role.
• Proven organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Ability to multitask and prioritize tasks effectively.
• Strong problem-solving skills and attention to detail.
• Professional demeanor and positive attitude.
• Experience with basic bookkeeping or office administration software is a plus.
• Ability to work independently with minimal supervision.

• Provide timely and effective technical support to customers via phone, email, and remote access tools.
• Diagnose, troubleshoot, and resolve software issues, including installation problems, configuration errors, and performance bugs.
• Guide customers through product features, best practices, and troubleshooting steps.
• Escalate complex technical problems to development or engineering teams with detailed diagnostic information.
• Create and maintain comprehensive documentation, including knowledge base articles, FAQs, and troubleshooting guides.
• Monitor support queues and respond to customer requests within defined service level agreements (SLAs).
• Identify recurring issues and provide feedback to the product and engineering teams for resolution and product improvement.
• Assist in the onboarding and training of new customers on software usage and troubleshooting.
• Manage customer interactions professionally and empathetically, ensuring a positive support experience.
• Contribute to the continuous improvement of support processes and tools.

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 4 years of experience in technical support, helpdesk, or a similar customer-facing technical role.
• Proficiency in supporting and troubleshooting software applications, operating systems (Windows, macOS, Linux), and networking concepts.
• Strong understanding of database concepts and SQL is a plus.
• Excellent problem-solving and analytical skills, with the ability to think logically.
• Exceptional verbal and written communication skills, with the ability to clearly articulate technical solutions.
• Experience with remote support tools and ticketing systems (e.g., Zendesk, Jira Service Desk).
• Ability to work independently and manage workload effectively in a remote setting.
• Customer-centric mindset with a strong commitment to customer satisfaction.
• Scripting or programming experience (e.g., Python, Bash) is an advantage.

About Moyasar:

At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.

Role Overview:

As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.

Key Responsibilities:

• Provide technical support to merchants during the onboarding and integration stages.
• Troubleshoot and resolve API, SDK, or platform-related issues.
• Communicate technical concepts clearly to non-technical users.
• Collaborate with the engineering team to escalate and resolve complex issues.
• Continuously learn and adapt to new technologies and tools.
• Ensure timely and high-quality responses to support tickets and inquiries.

Requirements:

• Bachelor degree majoring, IT, IS, MIS, and related.
• 1–2 years of experience in a technical support or developer support role
• Proficiency in multiple programming languages
• Strong problem-solving skills and ability to work under pressure
• Quick learner with a passion for technology and customer success
• Excellent communication skills in both English and Arabic
• Experience in fintech or financial services is preferred

We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.

Key Responsibilities:

• Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
• Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
• Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
• Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
• Install antivirus software, perform system updates, and educate users on secure practices for device protection.
• Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
• Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
• Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.

Qualifications:

• Minimum of a diploma in Information Technology or a related field.
• 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
• Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.

Technical Skills:

• Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
• Strong understanding of network setup and device connectivity troubleshooting.

Soft Skills:

• Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
• Strong problem-solving abilities and a proactive approach to addressing technical issues.
• Ability to work both independently and within a team environment.

Additional Requirements:

• This is a fully on-site role; remote work is not permitted.
• Applicants should currently reside in Bahrain, as this is an immediate requirement.

• Provide first-line technical support to customers via phone, email, and chat.
• Diagnose and resolve hardware, software, and network issues reported by customers.
• Install, configure, and maintain computer hardware, software, systems, networks, printers, and scanners.
• Guide end-users through step-by-step solutions to technical problems.
• Escalate unresolved issues to appropriate senior technical staff or departments.
• Document all technical issues and resolutions in the support ticketing system.
• Create and maintain technical documentation, FAQs, and user guides.
• Assist with the setup and configuration of new user accounts and hardware.
• Monitor system performance and troubleshoot any issues that arise.
• Proactively identify potential technical problems and recommend solutions.
• Stay up-to-date with the latest technology trends and support techniques.
• Provide basic training to users on software applications and hardware usage.
• Ensure customer satisfaction by providing timely and accurate technical assistance.

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Proven experience in a technical support or helpdesk role.
• Strong knowledge of operating systems (Windows, macOS, Linux) and common software applications.
• Familiarity with network protocols and troubleshooting.
• Excellent problem-solving and analytical skills.
• Strong customer service orientation and excellent communication skills.
• Ability to explain technical concepts to non-technical users.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow) is a plus.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified are advantageous.
• Ability to work independently and as part of a collaborative team.
• Patient and empathetic approach to customer interactions.

• Provide first-level technical support to customers via phone, email, and chat.
• Diagnose and resolve hardware and software issues.
• Document all support interactions and resolutions in a ticketing system.
• Escalate complex technical problems to appropriate teams.
• Create and maintain knowledge base articles and user guides.
• Identify recurring technical issues and propose solutions.
• Maintain a high level of customer satisfaction.
• Stay up-to-date with product updates and technical advancements.

• Proven experience in a technical support or helpdesk role.
• Strong knowledge of operating systems (Windows, macOS, Linux).
• Familiarity with common software applications and networking concepts.
• Excellent troubleshooting and problem-solving skills.
• Outstanding customer service and communication skills.
• Ability to work independently and as part of a team.
• Associate's or Bachelor's degree in IT or a related field, or equivalent experience.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow).

• Provide first-level technical support to end-users via phone, email, and chat.
• Diagnose and resolve hardware, software, and network-related issues.
• Guide users through troubleshooting steps and provide clear instructions.
• Escalate unresolved issues to higher-level support teams as needed.
• Document all support interactions and resolutions in the ticketing system.
• Create and maintain technical documentation, FAQs, and knowledge base articles.
• Identify recurring issues and suggest potential solutions or improvements.
• Assist with user account management and software installations.
• Contribute to team goals and objectives.
• Ensure a high level of customer satisfaction with every interaction.

• Proven experience in a technical support or helpdesk role.
• Proficiency in troubleshooting common hardware and software issues.
• Familiarity with operating systems (Windows, macOS) and common applications.
• Excellent communication and active listening skills.
• Strong problem-solving and analytical abilities.
• Customer-oriented approach with a focus on satisfaction.
• Ability to work independently and as part of a team.
• Patience and empathy when assisting users.
• Associate's degree or equivalent experience in IT or a related field is preferred.