362 Office Supervisor jobs in Bahrain

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Join to apply for the Front Office Supervisor role at Hilton

Position Purpose

To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations).

Duties & Key Responsibilities

• Come to work every day with a smile on your face
• Execute duties as assigned by the Guest Operations Manager and GM
• Work within the FO team and carry out the same roles like our FO Hosts, but take on additional ‘supervisor’ responsibilities
• Be a role model for others concerning brand-specific behaviours and passionate, friendly guest service
• Assist in providing a positive work environment to Front Office team members that allows everyone to thrive and fulfil their potential
• Supervise and support FO Hosts in delivering outstanding, brand unique customer service in all shifts (early, late, night)
• Be willing to roll up your sleeves and help in other departments during busy periods and as required
• Regularly attend mandatory F&B service trainings to be ready to work shifts in F&B service if required. Duties of a FO Supervisor who is scheduled to work in F&B can also include the order-taking, delivery of any food and/or beverage items, and clearing of tables
• Monitor Guest Feedback (SALT; Social Reviews) in every shift and initiate corrective actions immediately if necessary, to ensure positive guest experiences in our hotels at all times
• Plan and train new and existing FO and F&B Hosts on processes, products, systems and brand-specific guest service delivery as per guidance of the FO Team Leader and Guest Ops Manager
• Be a positive and very active contributor in meetings (e.g. Huddles) with the FO team to help achieve / maintain a high level of trust & engagement
• Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
• Every 6 months, rotate to a new ‘Champion’ area (e.g. Hilton Honors, CleanStay, rostering) – our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this
• Coach 2 – 4 guest experience team members, as assigned on a rotating six month schedule
• In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of ‘coachees’ and suggest development opportunities for them in the coming months
• On-board and supervise assigned ‘coachee’ team members, ensuring execution of agreed development or performance improvement actions
• Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly and in a brand-specific manner
• Close guest transactions in FO effectively, solicit feedback, and deliver a memorable brand-specific goodbye (Check out)
• Provide constructive suggestions/feedback to the GOM and FO Team Leader on products and processes
  
  
  

What are we looking for?

A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
  
  
  

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• A relevant supervisory/management certificate/diploma or degree
  
  
  

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

Hilton Garden Inn Bahrain Bay

Schedule

Full-time

Brand

Hilton Garden Inn

Job

Guest Services, Operations, and Front Office

Seniority level

• Seniority level Mid-Senior level

Employment type

• Employment type Full-time

Job function

• Job function Other
• Industries Hospitality

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Position Purpose
To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations).
Duties & Key Responsibilities
·Come to work every day with a smile on your face
·Execute duties as assigned by the Guest Operations Manager and GM
·Work within the FO team and carry out the same roles like our FO Hosts, but take on additional 'supervisor' responsibilities
·Be a role model for others concerning brand-specific behaviours and passionate, friendly guest service
·Assist in providing a positive work environment to Front Office team members that allows everyone to thrive and fulfil their potential
·Supervise and support FO Hosts in delivering outstanding, brand uniquecustomer service in all shifts (early, late, night)
·Be willing to roll up your sleeves and help in other departments during busy periods and as required
·Regularly attend mandatory F&B service trainings to be ready to work shifts in F&B service if required. Duties of a FO Supervisor who is scheduled to work in F&B can also include the order-taking, delivery of any food and/or beverage items, and clearing of tables
·Monitor Guest Feedback (SALT; Social Reviews) in every shift and initiate corrective actions immediately if necessary, to ensure positive guest experiences in our hotels at all times
·Plan and train new and existing FO and F&B Hosts on processes, products, systems and brand-specific guest service delivery as per guidance of the FO Team Leader and Guest Ops Manager
·Be a positive and very active contributor in meetings (e.g. Huddles) with the FO team to help achieve / maintain a high level of trust & engagement
·Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
+ Every 6 months, rotate to a new 'Champion' area (e.g. Hilton Honors, CleanStay, rostering) - our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this
+ Coach 2 - 4 guest experience team members, as assigned on a rotating six month schedule
+ In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of 'coachees' and suggest development opportunities for them in the coming months
+ On-board and supervise assigned 'coachee' team members, ensuring execution of agreed development or performance improvement actions
+ Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly and in a brand-specific manner
+ Close guest transactions in FO effectively, solicit feedback, and deliver a memorable brand-specific goodbye (Check out)
+ Provide constructive suggestions/feedback to the GOM and FO Team Leader on products and processes
**What are we looking for?**
A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Front Office experience in the hotel, leisure, and/or retail sector
+ Strong commercial/business awareness and demonstration of sales capabilities
+ Calm, organized work ethic with the ability to prioritize and meet deadlines
+ Excellent supervisory, inter-personal, and communication skills
+ A passion for delivering exceptional levels of Guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ A relevant supervisory/management certificate/diploma or degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BV0K_
**EOE/AA/Disabled/Veterans**

Front Office Supervisor

A Front Office Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities.

**What will I be doing?**

As a Front Office Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

- Supervise Front Desk operations during your assigned shift to a consistently high standard
- Ensure your shift team have a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
- Advise your shift team of any special events or VIP Guests in the hotel that day
- Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
- Maximize sales revenues through up-selling and marketing program
- Manage Guest requests, inquiries, and complaints promptly and completely
- Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service

**What are we looking for?**

A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
- A passion for delivering exceptional levels of Guest service

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- A relevant supervisory/management certificate/diploma or degree

**What will it be like to work for Hilton?**

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Our client requires an organized and efficient Office Administration Manager for their operations in Budaiya, Northern, BH . This role is crucial for ensuring the smooth and effective day-to-day running of the office environment. You will be responsible for a wide range of administrative duties, including managing office supplies, coordinating meetings and travel arrangements, overseeing reception services, and maintaining office records and databases. The ideal candidate will have exceptional organizational skills, a keen eye for detail, and the ability to multitask effectively. You will also be the primary point of contact for internal and external inquiries, requiring strong communication and interpersonal skills. This position involves managing the administrative team, ensuring tasks are completed on time and to a high standard, and fostering a positive and productive work environment. Experience with office management software and a good understanding of business administration principles are essential. You will play a key role in supporting various departments and ensuring that all administrative functions align with the company's strategic goals. Developing and implementing administrative policies and procedures to enhance efficiency will also be a significant part of your responsibilities.
Responsibilities:

• Oversee daily office operations and administrative functions.
• Manage vendor relationships and office supply inventory.
• Coordinate meetings, appointments, and travel arrangements.
• Supervise and train administrative staff.
• Develop and implement office policies and procedures.
• Maintain office databases and filing systems.
• Ensure a safe, clean, and organized office environment.
• Handle correspondence and communications.
• Support HR functions as needed.
• Manage office budgets and expenses.

We are looking for a proactive and professional individual who can manage multiple priorities and contribute to a seamless office experience.

Our client is looking for a detail-oriented and proactive Office Administration Manager to oversee their administrative operations in **Muharraq, Muharraq, BH**. This key role ensures the smooth and efficient day-to-day functioning of the office environment. You will be responsible for managing a wide range of administrative tasks, including overseeing reception, managing office supplies, coordinating meeting rooms, and ensuring the office is well-maintained and presentable. This role also involves managing the administrative support team, providing guidance, and fostering a collaborative work environment. You will be responsible for developing and implementing administrative policies and procedures, optimizing workflows, and ensuring compliance with company standards. Budget management for office operations, including negotiating with vendors for services and supplies, is also a core responsibility. The Office Administration Manager will act as a liaison between different departments, facilitating communication and ensuring efficient information flow. Event coordination for internal meetings and company gatherings will also fall under your purview. The ideal candidate will possess excellent organizational and time-management skills, strong leadership qualities, and the ability to multitask effectively. Proficiency in MS Office Suite and familiarity with office management software are required. A Bachelor's degree in Business Administration or a related field, coupled with at least 4 years of experience in office administration or management, is preferred. This is an excellent opportunity to contribute to the operational backbone of a thriving organization and ensure a productive work environment.

**Additional Information**
**Job Number** 25137921
**Job Category** Rooms & Guest Services Operations
**Location** Marriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151 VIEW ON MAP
**Schedule** Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

Our client is seeking a dedicated and experienced Cleaning Supervisor to oversee cleaning operations in various facilities. This role involves a hybrid work model, requiring on-site supervision for a portion of the week and remote administrative tasks. The ideal candidate will possess strong leadership qualities and a keen eye for detail to ensure the highest standards of cleanliness and sanitation. You will be responsible for managing a team of cleaning staff, scheduling their work, conducting quality checks, and ensuring compliance with all health and safety regulations. Your duties will include training new staff, ordering and managing cleaning supplies and equipment, and responding to client feedback or special cleaning requests. Experience in commercial cleaning environments and a commitment to maintaining immaculate spaces are crucial. You will play a key role in creating a safe and welcoming environment for all occupants.

Key Responsibilities:

• Supervise and direct the work of cleaning staff.
• Develop and implement cleaning schedules and procedures.
• Conduct regular inspections to ensure quality and adherence to standards.
• Train and mentor cleaning team members.
• Manage inventory of cleaning supplies and equipment.
• Ensure compliance with health, safety, and sanitation regulations.
• Address any cleaning issues or concerns promptly and effectively.
• Prepare reports on cleaning activities and staff performance.
• Coordinate with facility management on maintenance and repair needs related to cleaning.
• Promote a positive and professional work environment.

Qualifications:

• High school diploma or equivalent; further certification in cleaning management is a plus.
• Proven experience as a Cleaning Supervisor or in a similar leadership role.
• Knowledge of cleaning chemicals, equipment, and best practices.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal abilities.
• Ability to work both independently and as part of a team.
• Physical ability to perform cleaning duties as needed and to be on-site regularly.

Our client is seeking an organized and proactive Office Manager to oversee the administrative functions and ensure the smooth operation of their corporate office in Busaiteen, Muharraq, BH . This role is crucial for maintaining an efficient and productive work environment, supporting staff, and managing office resources effectively.

Responsibilities:

• Manage daily office operations, including reception, mail distribution, and facility maintenance.
• Develop and implement office policies and procedures to improve efficiency and organization.
• Oversee the procurement and management of office supplies, equipment, and services.
• Coordinate and manage vendor relationships, including cleaning services, maintenance, and IT support.
• Serve as the primary point of contact for staff inquiries regarding administrative matters.
• Organize and manage company events, meetings, and travel arrangements for staff.
• Maintain office filing systems, both physical and digital, ensuring accuracy and accessibility.
• Manage the office budget and process invoices and expense reports.
• Ensure the office is well-maintained, clean, and safe for all employees and visitors.
• Support HR functions, such as onboarding new employees, maintaining personnel records, and coordinating training sessions.
• Implement and manage an effective records management system.
• Provide administrative support to senior management as required.

Qualifications:

• Bachelor's degree in Business Administration, Management, or a related field.
• Minimum of 4 years of experience in office management, administrative support, or a similar role.
• Proven ability to manage office operations efficiently and effectively.
• Excellent organizational, time management, and multitasking skills.
• Strong communication, interpersonal, and problem-solving abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
• Experience with budget management and vendor negotiation.
• Ability to work independently and as part of a team.
• Discretion and confidentiality in handling sensitive information.
• Familiarity with Bahraini labor laws and regulations is a plus.
• Fluency in English; Arabic language skills are beneficial.

This is an excellent opportunity for an administrative professional to take ownership of office operations and contribute to the success of a growing organization.

Our client, a reputable business organization, is seeking a highly organized and proactive Office Manager to oversee the smooth and efficient operation of their administrative functions in Seef, Capital, BH . This role is essential for maintaining a professional and productive work environment, managing office operations, supporting staff, and ensuring the efficient flow of administrative tasks. The ideal candidate will have excellent organizational skills, strong interpersonal abilities, and a keen eye for detail.

Responsibilities:

• Oversee daily office operations, ensuring a well-maintained and functional work environment.
• Manage office supplies, equipment, and vendor relationships, ensuring cost-effectiveness.
• Coordinate and manage meeting schedules, appointments, and travel arrangements for staff.
• Handle incoming and outgoing correspondence, including mail, emails, and phone calls.
• Maintain organized filing systems, both physical and digital.
• Assist with onboarding new employees, including orientation and administrative setup.
• Manage office budgets and process invoices and expense reports.
• Implement and maintain office policies and procedures to improve efficiency.
• Provide administrative support to management and other staff members as needed.
• Organize and coordinate internal and external meetings and events.
• Ensure the security and confidentiality of sensitive information.
• Manage reception duties and greet visitors professionally.

Qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
• Minimum of 3 years of experience in office administration or office management.
• Proven organizational and time management skills.
• Excellent written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong interpersonal skills and the ability to interact effectively with staff and visitors.
• Experience with managing office budgets and vendor relations.
• Ability to multitask and prioritize tasks efficiently.
• Proactive and resourceful problem-solver.
• Familiarity with basic bookkeeping or accounting principles is a plus.

This position offers a competitive salary, a supportive work environment, and benefits. If you are a detail-oriented and proactive administrator looking for a rewarding role, we encourage you to apply and contribute to the efficient functioning of our client's office.