253 Office Supervisor jobs in Bahrain
Front Office Supervisor
Posted 2 days ago
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Job Description - Front Office Supervisor
To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences.
Position PurposeTo assist in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences.
ResponsibilitiesThe Front Office Supervisor will be responsible for:
- Come to work every day with a smile on your face
- Execute duties as assigned by the Guest Operations Manager and GM
- Work within the FO team and carry out the same roles like our FO Hosts, but take on additional ‘supervisor’ responsibilities
- Be a role model for others concerning brand-specific behaviours and passionate, friendly guest service
- Assist in providing a positive work environment to Front Office team members that allows everyone to thrive and fulfil their potential
- Supervise and support FO Hosts in delivering outstanding, brand unique customer service in all shifts
- Be willing to roll up your sleeves and help in other departments during busy periods and as required
- Regularly attend mandatory F&B service trainings to be ready to work shifts in F&B service if required
- Monitor Guest Feedback and initiate corrective actions immediately if necessary
- Plan and train new and existing FO and F&B Hosts on processes, products, systems and brand-specific guest service delivery
- Be a positive and very active contributor in meetings with the FO team to help achieve / maintain a high level of trust & engagement
- Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
- Every 6 months, rotate to a new ‘Champion’ area – our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this
- Coach 2 – 4 guest experience team members, as assigned on a rotating six month schedule
- In regular departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of ‘coachees’ and suggest development opportunities for them
- On-board and supervise assigned ‘coachee’ team members, ensuring execution of agreed development or performance improvement actions
- Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly and in a brand-specific manner
- Close guest transactions in FO effectively, solicit feedback, and deliver a memorable brand-specific goodbye
- Provide constructive suggestions/feedback to the GOM and FO Team Leader on products and processes
We are looking for a candidate with:
- Front Office experience in the hotel, leisure, and/or retail sector
- Strong commercial/business awareness and demonstration of sales capabilities
- Calm, organized work ethic with the ability to prioritize and meet deadlines
- Excellent supervisory, inter-personal, and communication skills
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value.
#J-18808-LjbffrFront Office Supervisor
Posted today
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Company Description
Opening Q1 2021, the Grand Swiss-Belhotel Waterfront Seef is a 5-star hotel located on the sea banks of Al Seef District in Bahrain, offering stunning views of the Arabian Gulf, Bahrain bay, and Seef Skyline. The hotel features 193 uniquely designed rooms and suites, 6 chalets, and top-notch facilities suitable for both leisure and business travelers. Ideal for hosting events, the hotel boasts a stunning ballroom and meeting rooms equipped with state-of-the-art facilities. Guests can also enjoy exceptional dining experiences at various on-site restaurants. The hotel is conveniently located near major shopping attractions and key landmarks in the city, making it an ideal destination for visitors.
Role Description
This is a full-time, on-site role for a Front Office Supervisor, located in Manama. The Front Office Supervisor will oversee daily front desk operations, manage receptionist and conceirge duties, ensure high-quality customer service, and handle reservations efficiently. The role involves supervising front office staff, maintaining guest satisfaction, and coordinating with other departments to ensure smooth operations.
Qualifications
- Supervisory Skills and ability to manage front office staff
- Experience with Receptionist Duties and handling reservations
- Proven Customer Service skills
- Excellent Communication skills both verbal and written
- Ability to work well under pressure and handle challenging situations
- Flexibility to work various shifts, including weekends and holidays
- Experience in the hospitality industry is a plus
- Strong organizational and multitasking skills
Front Office Supervisor
Posted 12 days ago
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Job Description
To be a passionate host and highly collaborative member of the Guest Operations team, assisting the Front Office Team Leader and Guest Operations Manager in leading the department, developing a high performing guest operations team, and delivering brand-specific customer experiences (mainly in FO but also across Guest Operations).
Duties & Key Responsibilities
·Come to work every day with a smile on your face
·Execute duties as assigned by the Guest Operations Manager and GM
·Work within the FO team and carry out the same roles like our FO Hosts, but take on additional 'supervisor' responsibilities
·Be a role model for others concerning brand-specific behaviours and passionate, friendly guest service
·Assist in providing a positive work environment to Front Office team members that allows everyone to thrive and fulfil their potential
·Supervise and support FO Hosts in delivering outstanding, brand uniquecustomer service in all shifts (early, late, night)
·Be willing to roll up your sleeves and help in other departments during busy periods and as required
·Regularly attend mandatory F&B service trainings to be ready to work shifts in F&B service if required. Duties of a FO Supervisor who is scheduled to work in F&B can also include the order-taking, delivery of any food and/or beverage items, and clearing of tables
·Monitor Guest Feedback (SALT; Social Reviews) in every shift and initiate corrective actions immediately if necessary, to ensure positive guest experiences in our hotels at all times
·Plan and train new and existing FO and F&B Hosts on processes, products, systems and brand-specific guest service delivery as per guidance of the FO Team Leader and Guest Ops Manager
·Be a positive and very active contributor in meetings (e.g. Huddles) with the FO team to help achieve / maintain a high level of trust & engagement
·Volunteer to participate in company campaigns such as Travel with Purpose and become an outstanding Brand Ambassador
+ Every 6 months, rotate to a new 'Champion' area (e.g. Hilton Honors, CleanStay, rostering) - our supervisors are responsible for taking ownership of their specialist area and ensuring the hotel is meeting and exceeding expectations in relation to this
+ Coach 2 - 4 guest experience team members, as assigned on a rotating six month schedule
+ In regular (e.g., monthly) departmental leadership meetings, update HOD and/or Team Leader on the performance and progress of 'coachees' and suggest development opportunities for them in the coming months
+ On-board and supervise assigned 'coachee' team members, ensuring execution of agreed development or performance improvement actions
+ Demonstrate an awareness of guest priorities, anticipate needs, build rapport and resolve guest problems very quickly and in a brand-specific manner
+ Close guest transactions in FO effectively, solicit feedback, and deliver a memorable brand-specific goodbye (Check out)
+ Provide constructive suggestions/feedback to the GOM and FO Team Leader on products and processes
**What are we looking for?**
A Front Office Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
+ Front Office experience in the hotel, leisure, and/or retail sector
+ Strong commercial/business awareness and demonstration of sales capabilities
+ Calm, organized work ethic with the ability to prioritize and meet deadlines
+ Excellent supervisory, inter-personal, and communication skills
+ A passion for delivering exceptional levels of Guest service
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
+ A relevant supervisory/management certificate/diploma or degree
**What will it be like to work for Hilton?**
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands ( . Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
**Job:** _Guest Services, Operations, and Front Office_
**Title:** _Front Office Supervisor_
**Location:** _null_
**Requisition ID:** _HOT0BV0K_
**EOE/AA/Disabled/Veterans**
Front Office - Concierge Supervisor
Posted 9 days ago
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Overview
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
Concierge SupervisorDo you have a passion for creating memorable moments and guiding guests to the best experiences? Join us as a Concierge Supervisor and lead our concierge team in delivering exceptional service that makes every stay unforgettable.
What you’ll do- Supervise daily concierge operations, ensuring smooth service delivery
- Lead, coach, and motivate the concierge team to provide personalized guest assistance
- Handle VIP guests, special requests, and escalated queries with professionalism
- Coordinate transportation, tours, and local recommendations for guests
- Work closely with Front Office and other departments to ensure seamless guest experiences
- Monitor performance, train new team members, and uphold Radisson service standards
- Previous experience in concierge or front office roles, with supervisory exposure
- Strong local knowledge of attractions, services, and experiences
- Excellent communication and guest service skills
- Leadership abilities with a proactive and problem-solving mindset
- Organized, detail-oriented, and able to handle busy shifts
- A Yes I Can! attitude with a passion for hospitality
Why Join Radisson Hotel Group?
- Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.
- Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential.
- Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.
- Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond.
- Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!
Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.
Apply now and let’s make every moment matter.
We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.
#J-18808-LjbffrFront Office Senior Supervisor
Posted today
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Additional Information
Job Number
Job CategoryRooms & Guest Services Operations
LocationMarriott Executive Apartments Manama Bahrain, Building 864, Road 2414, Block 324, Al Fateh, Manama, Bahrain, Bahrain, 76151
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
POSITION SUMMARY
Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency lists. Complete cashier and closing reports. Supply guests with directions and property information. Accommodate guest requests, contacting appropriate staff if necessary. Follow up to ensure requests have been met. Process all payment types, vouchers, paid-outs, and charges. Balance and drop receipts. Count and secure bank at beginning and end of shift. Obtain manual authorizations and follow all Accounting procedures. Notify Loss Prevention/Security of any guest reports of theft.
Assist management in training, evaluating, counseling, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Develop/maintain positive working relationships; support team to reach common goals; listen and respond appropriately to employee concerns. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Ensure adherence to quality standards. Enter and locate information using computers/POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
The world is a big place and Marriott Executive Apartments offers temporary housing that feels like home in the biggest and best cities for business travel across Europe, Asia, Latin America, Africa and the Middle East. Join the Marriott Executive Apartments team and help our guests adapt to a new locale and feel comfortable and cared for while living away from home. In joining Marriott Executive Apartments, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Office Manager, Executive Administration
Posted 4 days ago
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Job Description
Key Responsibilities:
- Manage day-to-day office operations, including supplies management, mail handling, and facility maintenance.
- Coordinate office events, meetings, and travel arrangements for staff and executives.
- Develop and implement office policies and procedures to improve efficiency and workflow.
- Oversee vendor relationships, including negotiating contracts and managing service agreements.
- Act as the primary point of contact for office-related inquiries from employees and external visitors.
- Manage the reception area, ensuring a professional and welcoming atmosphere.
- Assist with onboarding new employees, including workspace setup and orientation.
- Maintain office filing systems, both physical and digital, ensuring information is organized and accessible.
- Handle confidential information with discretion and professionalism.
- Supervise administrative staff (if applicable) and provide guidance and support.
- Manage the office budget and process expense reports.
- Ensure compliance with health and safety regulations within the office environment.
- High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or a related field is a plus.
- Proven experience as an Office Manager, Administrative Assistant, or in a similar role.
- Excellent organizational and time-management skills.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and office management software.
- Strong communication and interpersonal abilities.
- Ability to multitask, prioritize, and manage time effectively.
- Discretion and a high level of professionalism in handling sensitive information.
- Experience with budgeting and vendor management.
- Problem-solving skills and a proactive approach to identifying and resolving issues.
Office Manager
Posted 25 days ago
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Job Description
We have opportunities for individuals with experience in office management at renowned insurance companies; preferably, we are looking for someone engaged with a well-reputed multinational insurance organization.
Key Requirements:
- Ideal candidate should possess more than 2 years of experience in office management within any insurance company.
- Experience in marketing and sales.
- Good working knowledge of Arabic is a must.
- Very strong desire for learning and seeking career growth.
- The incumbent should be a team player.
- Ability to work under immense pressure while meeting required targets within deadlines.
- Candidate should be able to handle multitasking and adapt comfortably to the culture and environment of a leading multinational company.
- A strong academic background.
If you think you are dynamic, motivated, high-spirited, diligent, and can accept challenges, then apply now.
Company Overview:
My Client is one of the world leaders in insurance and financial services, operating in more than 130 countries and jurisdictions. They serve commercial, institutional, and individual customers through the most extensive worldwide property-casualty and life insurance networks of any insurer. They are leading providers of retirement services, financial services, and asset management around the world.
Information Technology and Services - Lahore, Pakistan
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Office Manager
Posted today
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Company Description
Platinum Pearl Investments (PPI) is a UK-based company with a representative office in the Kingdom of Bahrain. With over 50 years of collective experience, PPI specialises in UK real estate development led by its founder and esteemed professionals.
Role Description
This is a full-time on-site role for an Office Manager, located in Seef. The Office Manager will be responsible for overseeing daily office operations, managing office equipment, handling administrative tasks, and providing customer service. The role will also involve ensuring efficient office administration and effective communication within the team and with external parties.
Qualifications
- Proficiency in Communication and Customer Service
- Experience in Administrative Assistance and Office Administration
- Knowledge of Office Equipment and its maintenance
- Strong organizational and multitasking abilities
- Excellent interpersonal skills
- Previous experience in a managerial or supervisory role is a plus
- Bachelor's degree in Business Administration, Management, or a related field
Office Manager
Posted 1 day ago
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Job Description
Key Responsibilities:
- Manage the daily operations of the office, ensuring a welcoming and efficient environment.
- Oversee office supplies, equipment, and maintenance, ensuring adequate stock levels and functionality.
- Develop and implement office policies and procedures to enhance efficiency and organization.
- Manage incoming and outgoing mail, deliveries, and courier services.
- Coordinate meetings, appointments, and travel arrangements for staff.
- Serve as a point of contact for employees regarding administrative inquiries and support.
- Manage vendor relationships, including negotiating contracts and ensuring timely payments for services.
- Assist with onboarding new employees, including preparing workspaces and necessary documentation.
- Maintain office filing systems, both physical and digital, ensuring information is easily accessible.
- Organize and coordinate office events and team-building activities.
- Manage reception duties, greeting visitors and directing inquiries appropriately.
- Handle basic HR administrative tasks, such as maintaining employee records and assisting with benefits administration.
- Ensure compliance with office health and safety regulations.
- Liaise with IT support for any office technology issues.
- Contribute to a positive and collaborative office culture.
Qualifications:
- Proven experience as an Office Manager, Administrative Assistant, or in a similar role.
- Excellent organizational and time management skills.
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and general office software.
- Excellent communication and interpersonal skills, with the ability to interact professionally with staff, clients, and vendors.
- Ability to multitask, prioritize, and manage workload effectively.
- Discretion and confidentiality when handling sensitive information.
- Experience with basic HR administration is a plus.
- Familiarity with office equipment and technology.
- Detail-oriented with a proactive approach to problem-solving.
- Ability to adapt to a hybrid work environment, demonstrating both independence and collaboration.
- High school diploma or equivalent; further qualifications in administration or business are advantageous.
Office Manager
Posted 1 day ago
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Job Description
Key responsibilities include managing office supplies, inventory, and equipment, ensuring adequate stock levels and timely replenishment. You will oversee the maintenance and organization of office facilities, coordinating with building management and service providers for repairs and upkeep. This role involves managing reception duties, greeting visitors, and answering incoming calls, providing a professional first point of contact. You will handle incoming and outgoing mail and deliveries, ensuring prompt distribution.
The Office Manager will be responsible for coordinating internal and external meetings, including booking rooms, arranging catering, and preparing necessary materials. You will assist with travel arrangements for staff, including booking flights, accommodations, and visas. This role involves managing office budgets, processing invoices, and tracking expenses. Maintaining accurate filing systems, both physical and digital, is essential. You will support HR functions by assisting with onboarding new employees, maintaining employee records, and coordinating company events and team-building activities.
We are looking for a candidate with a High School Diploma or equivalent; a Bachelor's degree in Business Administration or a related field is a plus. Proven experience as an Office Manager, Administrative Assistant, or in a similar role is required. Excellent organizational and time-management skills, with the ability to prioritize tasks effectively, are essential. Strong interpersonal and communication skills, both written and verbal, are a must. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools is expected. A proactive approach to problem-solving and the ability to work independently with minimal supervision are important. Familiarity with basic HR and accounting principles is beneficial. This is an excellent opportunity to contribute to the operational efficiency of a dynamic organization.