575 On Site Support jobs in Bahrain
Welding Engineer (EN15085 Certified) – Site Support – Manama (Bahrain)
Posted 10 days ago
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Company Description
Do you want to shape the world of tomorrow and work on innovative projects? Then you're a good fit for us! We are a global engineering group with 15,000 employees and 140 locations worldwide. With our services, we are driving the topics of energy efficiency, climate protection and decarbonization and developing tech industries into new dimensions.
The world of SEGULA Technologies Experts revolves around industries such as automotive, software, energy and life sciences. As an independent player, we support OEMs and suppliers with personal engineering services. Take advantage of new opportunities and take on exciting tasks and attractive positions with direct customer assignment.
Job DescriptionJob Title:
Welding Engineer (EN15085 Certified) – Site Support – Bahrain
Location:
Manama, Bahrain (On-Site)
Contract Type:
Full-Time / Fixed-Term Assignment
Company:
SEGULA Technologies
Job Description:
SEGULA Technologies is looking for an experiencedWelding Engineer (IWE/IWT) to provide critical on-site support at a rail manufacturing supplier site in Bahrain. The project involves restoring welding operations in compliance withEN15085 standards following the departure of internal welding personnel.
Key Responsibilities:
Serve as the on-site welding expert to support production activities in accordance with EN15085 standards.
Assume the role of Responsible Welding Coordinator (RWC) as per the assigned certification (IWE/IWT).
Review and validate existing welding procedures, qualifications, and documentation.
Guide the local team in restarting compliant welding activities.
Conduct welding inspections and ensure quality assurance throughout the process.
Assist in audit preparation and ensure all requirements for requalification are met.
Collaborate closely with production and quality teams to implement corrective actions.
Provide coaching and support to welding technicians and supervisors.
CertifiedInternational Welding Engineer (IWE) orInternational Welding Technologist (IWT) .
Solid experience working under EN15085 certification schemes.
Proven track record in supporting or restoring welding compliance on manufacturing sites.
Familiarity with the rail sector or other highly regulated manufacturing environments is a plus.
Strong communication and reporting skills in English.
Availability to travel and work full-time on site in Bahrain.
Please note that only shortlisted candidates will be contacted.
#J-18808-LjbffrOn-site Technology Support Specialist - Bahrain
Posted today
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**EY Technology **supports our technology needs through three business units:
**Client Technology** - focuses on developing new technology for our clients. It enables EY to identify new technology-based opportunities faster and pursue those opportunities more rapidly
**Enterprise Technology (ET) **- ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.
**Information Security (Info Sec)**:
- Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.
**The opportunity**
As part of Enterprise Technology, the On-site Technology Support’s mission is to help our customers fulfil their purposes and contribute to building a better working world by providing a fit for purpose support service.
The On-site Technology Support Specialist provides this support to customers within the country or site by performing multiple technology support activities. This professional demonstrates ability to prioritize tasks, working with multiple software and hardware technologies, in a fast-paced environment.
**Your key responsibilities**
- Facilitate and support the deployment of hardware and software to end users (including the installation, configuration and testing of more complex firm hardware).
- Facilitate and support the provisioning and deprovisioning processing, including setting up of hardware/software for new hires, and receiving hardware from separating employees.
- Assist with (or coordinate) the repair of end user hardware and the reinstallation of software as necessary to resolve end user incidents.
- Resolve incidents associated with firm-standard end user software and hardware, including mobile/hand-held technologies. Identify sources and trends of technical problems to prevent future occurrences.
- Under mínimal supervision, provide after-hours service for escalated issues and tasks from the Service Desk or supervisor.
- Perform asset management activities (procurement, receipt, inventory, tracking, distribution, etc.) as assigned and in accordance with firm policy and EY Technology process.
- Assist with off-site technology support for firm sponsored functions/meetings.
- Assist with IT tasks related to office moves, buildouts and relocations.
- Work effectively as “remote hands” for other EY Technology functions, such as Telecommunications and Hosting.
- Maintain a thorough understanding of EY Technology’s organization and service offerings in order to identify how best to address end user technology needs and incidents.
- Understand the Firm’s business and organization sufficiently to anticipate and resolve end user technology issues that affect productivity of Firm personnel
- The role receives direct oversight from a supervisor with regular contact to assign and monitor activities
**Skills and attributes for success**
- Effective analytical skills are required to address end-user incidents escalated from the service desk or offered by end user on walk-up issues.
- Decision making responsibilities are generally limited to addressing a single end-user issue; ability to be able to prioritize incidents being worked on and communicate those priorities to end users as necessary.
- A Bachelor's degree or equivalent work experience is desirable.
**To qualify for the role you must have**
- Excellent communication, interpersonal, organizational, and time management skills.
- Excellent customer service attitude.
- Ability to liaise and work effectively with all levels of end users and IT personnel.
- Ability to communicate effectively with supervisor and peers.
- Approximately 2-4 years of experience in end user technology support
**What working at EY offers**
We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:
- Support, coaching and feedback from some of
Agronomist - Remote Field Support
Posted today
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Key Responsibilities:
- Provide remote agronomic consultation and technical support to clients via phone, video calls, and digital platforms.
- Analyze data from satellite imagery, drone surveys, weather stations, and soil sensors to provide actionable recommendations.
- Develop customized crop management plans, including fertilization, irrigation, pest, and disease control strategies.
- Advise clients on best practices for soil health, water management, and nutrient optimization.
- Assist in the implementation and utilization of digital agriculture tools and platforms.
- Monitor crop performance and provide timely feedback to farmers to address challenges and improve yields.
- Stay current with the latest research, technologies, and trends in agronomy and sustainable agriculture.
- Collaborate with research and development teams to enhance product offerings and services.
- Prepare technical reports, case studies, and educational materials for clients and internal use.
- Troubleshoot client issues related to crop health, growth, and yield.
- Master's degree or Ph.D. in Agronomy, Crop Science, Soil Science, Plant Pathology, or a related agricultural field.
- Minimum of 5 years of experience in practical agronomy, crop consulting, or agricultural research.
- Proven experience with remote sensing data analysis, GIS, and agricultural software platforms.
- Strong understanding of crop physiology, soil science, plant nutrition, and pest/disease management.
- Excellent analytical, problem-solving, and decision-making skills.
- Exceptional communication, presentation, and interpersonal skills, with the ability to explain complex concepts clearly.
- Proficiency in English; additional language skills are a plus.
- Ability to work independently and manage multiple client accounts in a fully remote setting.
- Passion for sustainable agriculture and leveraging technology to improve farming outcomes.
- Familiarity with various crop types and farming systems.
Desktop Support (Bahraini Only)
Posted today
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- Gender: Male
- Bachelor in Computer Science/ Computer Engineering / IT.
- Registered in MOL or Fresh graduate.
- Can Immediately join.
- Excellent Communication Skills (English/Arabic)
- Flexibility and Excellent interpersonal skills,
General tasks:
- Provide timely technical support to Customers as per contractual obligations.
- Serves as a point of contact for technical support / service delivery for the Customers.
- Monitoring the cause of any recurrence of breakdown calls by the same customer and report to team lead / Assistant Manager.
- Liaise with support team (Finance, Commercial, Stores, Operations) for service delivery / technical support requirements.
**Job Types**: Full-time, Permanent, Temporary
COVID-19 considerations:
Must be Vaccinated.
IT Support Manager - Multi-site Operations
Posted today
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Remote Technical Support Specialist (Field)
Posted today
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- Provide remote technical support and troubleshooting for a wide range of equipment and systems, primarily related to installation and ongoing maintenance.
- Diagnose hardware and software issues using remote access tools and diagnostic software.
- Guide customers through step-by-step solutions over the phone, email, or chat.
- Create and maintain detailed technical documentation, including troubleshooting guides and FAQs.
- Escalate unresolved issues to appropriate internal teams or external vendors.
- Schedule and coordinate on-site technical visits for complex repairs or installations when remote resolution is not possible.
- Work closely with field technicians to ensure smooth on-site operations and effective problem resolution.
- Manage and track support tickets, ensuring timely resolution and customer satisfaction.
- Identify recurring issues and propose solutions to improve product reliability and user experience.
- Stay up-to-date with product updates, new technologies, and industry best practices.
The ideal candidate will have an Associate's or Bachelor's degree in Information Technology, Computer Science, Electronics, or a related field. A minimum of 3 years of experience in technical support, with a strong emphasis on installation and maintenance of complex systems, is required. Proficiency in diagnosing and resolving hardware and software issues, coupled with excellent communication and customer service skills, is essential. Familiarity with remote support tools (e.g., TeamViewer, AnyDesk) and ticketing systems is expected. A proactive approach to problem-solving and the ability to explain technical concepts clearly to non-technical users are crucial. Join our remote team and be the frontline of technical excellence.
Field Service Technician (Remote Support)
Posted today
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Key Responsibilities:
- Provide remote technical support and troubleshooting for customer equipment and systems.
- Diagnose hardware and software issues using remote access tools and diagnostic software.
- Guide customers through step-by-step solutions and product usage.
- Escalate complex issues to senior technicians or appropriate departments.
- Document all customer interactions, technical issues, and resolutions in the CRM system.
- Identify trends in customer issues and provide feedback to improve product performance and support resources.
- Maintain up-to-date knowledge of company products, services, and technical specifications.
- Adhere to service level agreements (SLAs) for response and resolution times.
- Contribute to the development of knowledge base articles and support documentation.
- Ensure a high level of customer satisfaction through effective problem-solving.
- Proven experience as a Field Service Technician or in a technical support role.
- Strong understanding of hardware, software, and troubleshooting methodologies.
- Excellent remote diagnostic and problem-solving skills.
- Exceptional customer service and communication abilities.
- Proficiency with remote support tools and ticketing systems.
- Ability to explain technical information clearly and concisely.
- Associate's or Bachelor's degree in a relevant technical field, or equivalent experience.
- Ability to work independently and manage time effectively in a remote environment.
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Field Service Technician - Remote Support
Posted today
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Field Service Technician (Remote Support)
Posted today
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Responsibilities:
- Provide remote technical support and troubleshooting for machinery and equipment.
- Diagnose mechanical, electrical, and software issues using remote diagnostic tools.
- Guide customers through repair and maintenance procedures via phone, video, and chat.
- Escalate complex issues to appropriate engineering or support teams.
- Document all service requests, troubleshooting steps, and resolutions in the CRM system.
- Maintain technical expertise on product lines and service updates.
- Collaborate with field technicians to coordinate on-site interventions when necessary.
- Ensure customer satisfaction through efficient and effective problem resolution.
- Identify recurring issues and provide feedback for product improvement.
- Manage and update technical documentation for remote support resources.
- Technical degree or certification in a related field (e.g., Mechanical Technology, Electrical Technology).
- Minimum 3 years of experience in field service or technical support.
- Proven experience in remote troubleshooting of complex machinery.
- Proficiency with diagnostic software and remote access tools.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Excellent customer service, communication, and interpersonal skills.
- Ability to explain technical procedures clearly and concisely.
- Self-motivated with the ability to work independently in a remote setting.
- Knowledge of industrial equipment maintenance is highly preferred.
Field Service Technician (Remote Support Focus)
Posted today
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Responsibilities:
- Perform on-site installation, commissioning, and calibration of industrial equipment.
- Conduct routine preventive maintenance and inspections.
- Troubleshoot and diagnose mechanical, electrical, and software issues.
- Repair and replace faulty components and systems.
- Provide remote technical support and guidance to customers via phone, email, and video conferencing.
- Create detailed service reports, including work performed and recommendations.
- Manage service parts inventory and ensure availability for repairs.
- Adhere to all safety regulations and company policies.
- Assist in training clients on equipment operation and basic maintenance.
- Collaborate with the engineering team to provide feedback on product performance and design improvements.
- Diagnose issues remotely and dispatch technicians if necessary.
Qualifications:
- Associate's or Bachelor's degree in Electrical Engineering, Mechanical Engineering, Industrial Technology, or a related field.
- Minimum of 3 years of experience in field service, maintenance, or repair of industrial machinery.
- Strong understanding of mechanical, electrical, and control systems.
- Proficiency in reading schematics, blueprints, and technical manuals.
- Excellent diagnostic and problem-solving skills.
- Experience with PLC programming and HMI interfaces is a plus.
- Ability to work independently and manage time effectively on-site.
- Strong communication and interpersonal skills for client interaction and remote support.
- Willingness to travel frequently to customer locations.
- Basic computer proficiency for reporting and remote communication.