435 Operational Excellence jobs in Bahrain

• Analyze existing business processes to identify bottlenecks, inefficiencies, and areas for improvement using various methodologies (Lean, Six Sigma, Kaizen).
• Develop and implement strategic plans for process optimization, workflow automation, and cost reduction.
• Utilize data analytics and statistical tools to measure process performance, identify trends, and quantify the impact of changes.
• Design and facilitate virtual workshops and training sessions to educate teams on process improvement principles and tools.
• Collaborate closely with cross-functional teams, including operations, IT, and management, to gather requirements and ensure successful implementation of improvements.
• Develop and maintain comprehensive process documentation, including flowcharts, standard operating procedures (SOPs), and performance metrics.
• Lead and manage process improvement projects from initiation to completion, ensuring timely delivery and achievement of objectives.
• Monitor the performance of implemented solutions and provide ongoing support and adjustments as needed.
• Champion a culture of continuous improvement by actively engaging employees at all levels.
• Stay current with industry best practices and emerging technologies in process management and automation.

• Bachelor's degree in Industrial Engineering, Operations Management, Business Administration, or a related field. A Master's degree is a plus.
• Certified Lean Six Sigma Green Belt or Black Belt is highly preferred.
• Minimum of 5 years of experience in process improvement, operational excellence, or industrial engineering roles.
• Demonstrated success in leading and implementing complex process improvement initiatives.
• Proficiency in process mapping software (e.g., Visio, Lucidchart) and data analysis tools (e.g., Excel, Minitab, Power BI).
• Excellent remote communication, collaboration, and facilitation skills using tools like Zoom, Teams, Slack, etc.
• Strong project management capabilities with the ability to manage multiple projects simultaneously.
• Analytical and strategic thinking with a keen eye for detail.
• Ability to influence and drive change across different departments and levels within the organization.
• Self-motivated and able to work independently with minimal supervision in a remote setting.

• Analyze existing manufacturing processes to identify bottlenecks, inefficiencies, and areas for improvement.
• Develop and implement process improvements using methodologies such as Lean Manufacturing, Six Sigma, and Kaizen.
• Design, test, and implement new production processes and equipment.
• Monitor process performance using key performance indicators (KPIs) and statistical process control (SPC) techniques.
• Develop and maintain process documentation, standard operating procedures (SOPs), and work instructions.
• Conduct root cause analysis for production defects and implement corrective actions.
• Collaborate with production teams, quality control, and R&D to ensure seamless integration of process changes.
• Train production staff on new processes and continuous improvement initiatives.
• Manage small to medium-sized process improvement projects, ensuring timely and successful completion.
• Evaluate new technologies and equipment for potential adoption to enhance process capabilities.
• Ensure compliance with safety regulations and environmental standards within the production environment.

• Supervise and manage production teams in a remote setting, ensuring adherence to production schedules and quality standards.
• Implement and champion continuous improvement initiatives, such as Lean Manufacturing, Six Sigma, and Kaizen.
• Monitor production processes, identify areas for improvement, and implement corrective actions to enhance efficiency and reduce waste.
• Ensure all production activities comply with safety regulations and company policies.
• Train, mentor, and evaluate production staff, fostering a high-performance culture.
• Collaborate with engineering, quality control, and supply chain teams to resolve production-related issues.
• Develop and analyze production reports to track key performance indicators (KPIs) and identify trends.
• Optimize resource allocation, including materials, equipment, and personnel.
• Lead problem-solving efforts for production challenges and implement sustainable solutions.
• Communicate effectively with stakeholders at all levels to ensure alignment on production goals.

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related field.
• Minimum of 5 years of experience in manufacturing or production supervision.
• Proven track record of implementing successful continuous improvement initiatives (Lean, Six Sigma).
• Strong understanding of manufacturing processes, quality control, and safety management.
• Excellent leadership, team management, and motivational skills.
• Proficiency in using production planning and reporting tools.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to manage teams remotely.
• Ability to adapt to a remote work environment and maintain high productivity.
• Experience with production scheduling and resource management.

• Analyze existing manufacturing processes to identify areas for improvement in efficiency, quality, and cost.
• Design and implement new or modified processes to optimize production output and reduce waste.
• Lead and mentor a team of engineers and technicians focused on process optimization.
• Develop and apply Lean Manufacturing and Six Sigma methodologies to drive continuous improvement.
• Utilize process simulation software to model and test potential process changes.
• Establish and monitor key performance indicators (KPIs) for manufacturing processes.
• Implement statistical process control (SPC) techniques to ensure consistent quality.
• Develop Standard Operating Procedures (SOPs) and ensure adherence to them.
• Collaborate with R&D, Quality Assurance, and Operations teams to integrate process improvements.
• Provide technical expertise and guidance on process-related issues.
• Manage projects related to process upgrades and automation.
• Prepare detailed reports on process performance and improvement initiatives.

• Bachelor's degree in Chemical Engineering, Industrial Engineering, Mechanical Engineering, or a related field.
• Minimum of 8 years of experience in process engineering within a manufacturing environment.
• Extensive experience with Lean Manufacturing and Six Sigma (Green Belt or Black Belt preferred).
• Proficiency in process simulation software (e.g., Arena, FlexSim) and statistical analysis tools (e.g., Minitab).
• Strong understanding of manufacturing operations and equipment.
• Excellent analytical, problem-solving, and critical thinking skills.
• Proven leadership and team management abilities.
• Exceptional communication and interpersonal skills, with the ability to work effectively remotely.
• Experience with automation and control systems is a plus.
• Ability to drive change and foster a culture of continuous improvement.

• Lead the design and implementation of process improvement projects using Lean and Six Sigma methodologies.
• Analyze existing manufacturing processes to identify areas for optimization, waste reduction, and efficiency gains.
• Develop and implement new process standards, procedures, and best practices.
• Utilize statistical process control (SPC) and data analysis tools to monitor process performance and identify deviations.
• Collaborate with cross-functional teams, including R&D, operations, and quality assurance, to integrate process improvements.
• Develop and deliver training programs on process improvement methodologies to operational staff.
• Document process flows, improvements, and standard operating procedures (SOPs).
• Evaluate and recommend new technologies and equipment to enhance manufacturing capabilities.
• Conduct root cause analysis for production issues and implement corrective actions.
• Track and report on key performance indicators (KPIs) related to process efficiency, quality, and cost.
• Foster a culture of continuous improvement and employee engagement in process optimization.

• Master's degree in Chemical Engineering, Industrial Engineering, Mechanical Engineering, or a related field.
• Minimum of 8 years of experience in process engineering, with a significant focus on continuous improvement and Lean/Six Sigma implementation.
• Black Belt or Master Black Belt certification in Lean Six Sigma is highly preferred.
• Proven experience in analyzing complex manufacturing processes and implementing successful improvements.
• Strong proficiency in statistical analysis software and process simulation tools.
• Excellent problem-solving, analytical, and critical thinking skills.
• Strong leadership and project management capabilities.
• Exceptional written and verbal communication skills, with the ability to influence stakeholders at all levels.
• Demonstrated ability to lead and collaborate effectively in a remote team environment.

Business Unit

stc Bahrain

Sector

BUSINESS

Location

Bahrain - Manama

Contract Type

Full Time

Closing Date

22-Sep-2025

Job Objective:

To participate in the successful execution of Digital Services strategy by achieving digital roadmap and sales targets, developing and leading new / existing digital channels and monitoring digital services performance, contributing to maximization of sales and revenue as well as promoting the delivery of exceptional digital customer experience.

Job Specifications:

Digital Services and Sales:

• Assist with the implementation of customer journeys to safeguard customer satisfaction across the Business sector.
• Partake in leading Digital Services strategy with the focus on accepting sales targets to contribute to the success of the Business Sector.
• Identify and document detailed business requirements in order to assist with the creation of technical product specification.
• Participate in the enhancement of stc Bahrain's Digital Channels, including mobile app, website, online portal, self-service machines, e-commerce, etc.
• Drive digitization of operations including end-to-end customer journeys, proposing improvement solutions across conventional and digital touchpoints to meet customer needs.
• Partake in achieving the digital roadmap in order to contribute to the department's success and growth.
• Develop and invent new and existing digital channels to promote digital ecosystems and delivery of exceptional customer digital experience.
• Monitor and analyze digital services performance in line with KPIs by using analytical tools in order to propose proactive plans for continuous optimization.
• Perform effective tracking and follow-up on tasks and projects (individual, collaborative, cross-functional) to drive task completion across the department.
• Achieve digital sales targets in harmonization with Planning and Performance to ensure its alignment with Business Operations strategic objectives and deliverables.
• Contribute to driving sales across all digital channels including websites, social media channels, mobile app etc. to ensure achievement of profitability targets and enhance sales performance across the Digital Services section.
• Lead the effective operations of new and existing digital channels and services to contribute to the achievement of the Digital Services targets and objectives.

Change Management, Continuous Improvement and Compliance:

• Identify opportunities for continuous improvement of the department's systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.
• Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.
• Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.

Qualification & Experience:

• Bachelor's or Master's degree in Business Administration / Marketing / Communications / Engineering or any other related field.
• 7 - 10 years of relevant experience in CEX and Digital Services, preferably within a telecom setup.

Role Impact:

• The Digital Services Lead will play a critical role in shaping the digital strategy of the organization.
• This position is responsible for overseeing the development and implementation of innovative digital services that enhance user engagement and drive business growth.
• The Digital Services Lead will collaborate with cross-functional teams to ensure that digital initiatives align with the company's objectives and deliver measurable results.
• By leveraging data analytics and user feedback, this role will continuously improve digital offerings, ensuring a seamless and impactful user experience.

Key Job Competencies:

• Strategic Thinking: Ability to develop and implement a comprehensive digital strategy that aligns with organizational goals.
• Technical Proficiency: In-depth knowledge of digital technologies, tools, and platforms, including content management systems, analytics, and UI/UX design.
• Project Management: Proven track record in managing digital projects from conception to execution while meeting deadlines and budget constraints.
• Analytical Skills: Proficient in analyzing data to inform decision-making and identify opportunities for improvement in digital services.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex digital concepts to a diverse audience.
• Customer-Centric Approach: A strong focus on understanding user needs and enhancing the customer journey through digital channels.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application.

Job Objective:

To participate in the successful execution of Digital Services strategy by achieving digital roadmap and sales targets, developing and leading new / existing digital channels and monitoring digital services performance, contributing to maximization of sales and revenue as well as promoting the delivery of exceptional digital customer experience.

Job Specifications:

Digital Services and Sales:

• Assist with the implementation of customer journeys to safeguard customer satisfaction across the Business sector.
• Partake in leading Digital Services strategy with the focus on accepting sales targets to contribute to the success of the Business Sector.
• Identify and document detailed business requirements in order to assist with the creation of technical product specification.
• Participate in the enhancement of stc Bahrain's Digital Channels, including mobile app, website, online portal, self-service machines, e-commerce, etc.
• Drive digitization of operations including end-to-end customer journeys, proposing improvement solutions across conventional and digital touchpoints to meet customer needs.
• Partake in achieving the digital roadmap in order to contribute to the department's success and growth.
• Develop and invent new and existing digital channels to promote digital ecosystems and delivery of exceptional customer digital experience.
• Monitor and analyze digital services performance in line with KPIs by using analytical tools in order to propose proactive plans for continuous optimization.
• Perform effective tracking and follow-up on tasks and projects (individual, collaborative, cross-functional) to drive task completion across the department.
• Achieve digital sales targets in harmonization with Planning and Performance to ensure its alignment with Business Operations strategic objectives and deliverables.
• Contribute to driving sales across all digital channels including websites, social media channels, mobile app etc. to ensure achievement of profitability targets and enhance sales performance across the Digital Services section.
• Lead the effective operations of new and existing digital channels and services to contribute to the achievement of the Digital Services targets and objectives.

Change Management, Continuous Improvement and Compliance:

• Identify opportunities for continuous improvement of the department's systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.
• Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.
• Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.

Qualification & Experience:

• Bachelor's or Master's degree in Business Administration / Marketing / Communications / Engineering or any other related field.
• 7 - 10 years of relevant experience in CEX and Digital Services, preferably within a telecom setup.

Role Impact:

• The Digital Services Lead will play a critical role in shaping the digital strategy of the organization.
• This position is responsible for overseeing the development and implementation of innovative digital services that enhance user engagement and drive business growth.
• The Digital Services Lead will collaborate with cross-functional teams to ensure that digital initiatives align with the company's objectives and deliver measurable results.
• By leveraging data analytics and user feedback, this role will continuously improve digital offerings, ensuring a seamless and impactful user experience.

Key Job Competencies:

• Strategic Thinking
  : Ability to develop and implement a comprehensive digital strategy that aligns with organizational goals.
• Technical Proficiency
  : In-depth knowledge of digital technologies, tools, and platforms, including content management systems, analytics, and UI/UX design.
• Project Management
  : Proven track record in managing digital projects from conception to execution while meeting deadlines and budget constraints.
• Analytical Skills
  : Proficient in analyzing data to inform decision-making and identify opportunities for improvement in digital services.
• Communication
  : Excellent verbal and written communication skills, with the ability to convey complex digital concepts to a diverse audience.
• Customer-Centric Approach
  : A strong focus on understanding user needs and enhancing the customer journey through digital channels.

• Rotational assignments in key business operational departments.
• Hands-on experience with diverse business functions.
• Mentorship from experienced industry professionals.
• Exposure to real-world business challenges and projects.
• Development of essential soft skills and professional competencies.
• Opportunities for networking and career advancement.
• Contribution to impactful business initiatives.
• Structured learning and development modules.

• Recent graduate with a Bachelor's degree in Business Administration, Management, Economics, or a related field.
• Strong academic record.
• Excellent communication and interpersonal skills.
• Demonstrated leadership potential and teamwork abilities.
• Proactive attitude and a strong desire to learn and grow.
• Ability to adapt to a dynamic work environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Passion for business and a clear understanding of operational principles.