What Jobs are available for Operations Lead in Bahrain?

• Lead the development and implementation of strategic initiatives for manufacturing operations improvement.
• Analyze manufacturing processes to identify inefficiencies, waste, and opportunities for cost reduction and productivity enhancement.
• Champion Lean Manufacturing principles and Six Sigma methodologies to drive continuous improvement efforts.
• Develop and manage project plans for operational improvements, ensuring timely and effective execution.
• Collaborate with site operations leaders, engineering teams, and supply chain partners to implement best practices and standardized processes.
• Establish key performance indicators (KPIs) for manufacturing operations and monitor performance against targets.
• Facilitate root cause analysis for production issues and implement corrective actions.
• Develop training materials and provide guidance to operational teams on new processes and methodologies.
• Ensure adherence to safety, quality, and regulatory standards across all manufacturing operations.
• Prepare reports and presentations on operational performance and improvement initiatives for senior leadership.

• Bachelor's degree in Engineering (Industrial, Mechanical, Manufacturing), Operations Management, or a related field.
• 10+ years of progressive experience in manufacturing operations, with a strong focus on process improvement and lean methodologies.
• Demonstrated expertise in Lean Manufacturing, Six Sigma (Black Belt or Green Belt preferred), and other continuous improvement tools.
• Proven track record of leading successful operational improvement projects and achieving measurable results.
• Experience in managing cross-functional teams and projects in a remote or distributed environment.
• Excellent analytical, problem-solving, and strategic thinking skills.
• Strong leadership, communication, and interpersonal skills.
• Proficiency in project management software and collaboration tools.
• Experience with ERP systems and manufacturing execution systems (MES) is a plus.
• Ability to travel occasionally to manufacturing sites if required (though primary focus is remote).

Business Unit

stc Bahrain

Sector

BUSINESS

Location

Bahrain - Manama

Contract Type

Full Time

Closing Date

22-Sep-2025

Job Objective:

To participate in the successful execution of Digital Services strategy by achieving digital roadmap and sales targets, developing and leading new / existing digital channels and monitoring digital services performance, contributing to maximization of sales and revenue as well as promoting the delivery of exceptional digital customer experience.

Job Specifications:

Digital Services and Sales:

• Assist with the implementation of customer journeys to safeguard customer satisfaction across the Business sector.
• Partake in leading Digital Services strategy with the focus on accepting sales targets to contribute to the success of the Business Sector.
• Identify and document detailed business requirements in order to assist with the creation of technical product specification.
• Participate in the enhancement of stc Bahrain's Digital Channels, including mobile app, website, online portal, self-service machines, e-commerce, etc.
• Drive digitization of operations including end-to-end customer journeys, proposing improvement solutions across conventional and digital touchpoints to meet customer needs.
• Partake in achieving the digital roadmap in order to contribute to the department's success and growth.
• Develop and invent new and existing digital channels to promote digital ecosystems and delivery of exceptional customer digital experience.
• Monitor and analyze digital services performance in line with KPIs by using analytical tools in order to propose proactive plans for continuous optimization.
• Perform effective tracking and follow-up on tasks and projects (individual, collaborative, cross-functional) to drive task completion across the department.
• Achieve digital sales targets in harmonization with Planning and Performance to ensure its alignment with Business Operations strategic objectives and deliverables.
• Contribute to driving sales across all digital channels including websites, social media channels, mobile app etc. to ensure achievement of profitability targets and enhance sales performance across the Digital Services section.
• Lead the effective operations of new and existing digital channels and services to contribute to the achievement of the Digital Services targets and objectives.

Change Management, Continuous Improvement and Compliance:

• Identify opportunities for continuous improvement of the department's systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.
• Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.
• Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.

Qualification & Experience:

• Bachelor's or Master's degree in Business Administration / Marketing / Communications / Engineering or any other related field.
• 7 - 10 years of relevant experience in CEX and Digital Services, preferably within a telecom setup.

Role Impact:

• The Digital Services Lead will play a critical role in shaping the digital strategy of the organization.
• This position is responsible for overseeing the development and implementation of innovative digital services that enhance user engagement and drive business growth.
• The Digital Services Lead will collaborate with cross-functional teams to ensure that digital initiatives align with the company's objectives and deliver measurable results.
• By leveraging data analytics and user feedback, this role will continuously improve digital offerings, ensuring a seamless and impactful user experience.

Key Job Competencies:

• Strategic Thinking: Ability to develop and implement a comprehensive digital strategy that aligns with organizational goals.
• Technical Proficiency: In-depth knowledge of digital technologies, tools, and platforms, including content management systems, analytics, and UI/UX design.
• Project Management: Proven track record in managing digital projects from conception to execution while meeting deadlines and budget constraints.
• Analytical Skills: Proficient in analyzing data to inform decision-making and identify opportunities for improvement in digital services.
• Communication: Excellent verbal and written communication skills, with the ability to convey complex digital concepts to a diverse audience.
• Customer-Centric Approach: A strong focus on understanding user needs and enhancing the customer journey through digital channels.

About Application Process

If you meet the criteria and you are enthusiastic about the role, we would welcome your application.

Job Objective:

To participate in the successful execution of Digital Services strategy by achieving digital roadmap and sales targets, developing and leading new / existing digital channels and monitoring digital services performance, contributing to maximization of sales and revenue as well as promoting the delivery of exceptional digital customer experience.

Job Specifications:

Digital Services and Sales:

• Assist with the implementation of customer journeys to safeguard customer satisfaction across the Business sector.
• Partake in leading Digital Services strategy with the focus on accepting sales targets to contribute to the success of the Business Sector.
• Identify and document detailed business requirements in order to assist with the creation of technical product specification.
• Participate in the enhancement of stc Bahrain's Digital Channels, including mobile app, website, online portal, self-service machines, e-commerce, etc.
• Drive digitization of operations including end-to-end customer journeys, proposing improvement solutions across conventional and digital touchpoints to meet customer needs.
• Partake in achieving the digital roadmap in order to contribute to the department's success and growth.
• Develop and invent new and existing digital channels to promote digital ecosystems and delivery of exceptional customer digital experience.
• Monitor and analyze digital services performance in line with KPIs by using analytical tools in order to propose proactive plans for continuous optimization.
• Perform effective tracking and follow-up on tasks and projects (individual, collaborative, cross-functional) to drive task completion across the department.
• Achieve digital sales targets in harmonization with Planning and Performance to ensure its alignment with Business Operations strategic objectives and deliverables.
• Contribute to driving sales across all digital channels including websites, social media channels, mobile app etc. to ensure achievement of profitability targets and enhance sales performance across the Digital Services section.
• Lead the effective operations of new and existing digital channels and services to contribute to the achievement of the Digital Services targets and objectives.

Change Management, Continuous Improvement and Compliance:

• Identify opportunities for continuous improvement of the department's systems, processes, and practices considering international best practices, improvement of business processes and cost optimization.
• Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.
• Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.

Qualification & Experience:

• Bachelor's or Master's degree in Business Administration / Marketing / Communications / Engineering or any other related field.
• 7 - 10 years of relevant experience in CEX and Digital Services, preferably within a telecom setup.

Role Impact:

• The Digital Services Lead will play a critical role in shaping the digital strategy of the organization.
• This position is responsible for overseeing the development and implementation of innovative digital services that enhance user engagement and drive business growth.
• The Digital Services Lead will collaborate with cross-functional teams to ensure that digital initiatives align with the company's objectives and deliver measurable results.
• By leveraging data analytics and user feedback, this role will continuously improve digital offerings, ensuring a seamless and impactful user experience.

Key Job Competencies:

• Strategic Thinking
  : Ability to develop and implement a comprehensive digital strategy that aligns with organizational goals.
• Technical Proficiency
  : In-depth knowledge of digital technologies, tools, and platforms, including content management systems, analytics, and UI/UX design.
• Project Management
  : Proven track record in managing digital projects from conception to execution while meeting deadlines and budget constraints.
• Analytical Skills
  : Proficient in analyzing data to inform decision-making and identify opportunities for improvement in digital services.
• Communication
  : Excellent verbal and written communication skills, with the ability to convey complex digital concepts to a diverse audience.
• Customer-Centric Approach
  : A strong focus on understanding user needs and enhancing the customer journey through digital channels.

Responsibilities

• Lead and manage HR and operations functions, ensuring policies and processes are effectively implemented.
• Developing and implementing HR strategies aligned with business goals.
• Oversee recruitment, onboarding, contracts, leave tracking, and offboarding for all staff.
• Ensure compliance with labor laws, government registrations, and renewals (LMRA, SIO, etc.).
• Prepare periodic HR, operations, and administrative reports for management review.
• Identify process gaps and lead improvements across HR, operations, and administrative functions.
• Coordinate internal events, training programs, and staff engagement initiatives.
• Act as a key point of contact between management and employees, ensuring smooth communication.
• Support ad-hoc projects and tasks as needed
• Handle general office (and CEO office) administration tasks, including:
• Managing office supplies and inventory
• Coordinating travel arrangements and meeting schedules
• Handling correspondence, emails, and phone calls
• Maintaining office filing systems and documentation
• Liaising with vendors and service providers

Requirements

• Bachelor's degree in Human Resources, Business Administration, or related field.
• 3–5 years of proven experience in HR and operations.
• Professional HR certification preferred (CIPD, SHRM, CHRP, PHRi, or equivalent).
• Strong knowledge of HR policies, procedures, and Bahrain labor regulations.
• Excellent organizational, multitasking, and time-management skills.
• Proficiency in Microsoft Office or Google Workspace; familiarity with HR systems is a plus.

Perks of Working with Etijah

• A flexible working environment with a 50% remote and 50% in-office arrangement.
• 4.5 day work week.
• Opportunities for career advancement into senior positions within the organization.
• Weekly check-ins with a senior member of the team to reflect on challenges and priorities.

• Supervise and coordinate daily warehouse activities, including receiving, warehousing, distribution, and maintenance operations.
• Manage and lead a team of warehouse staff, providing guidance, training, and performance evaluations.
• Ensure efficient utilization of warehouse space and resources.
• Implement and maintain inventory control procedures to ensure accuracy and minimize discrepancies.
• Oversee the accurate and timely processing of incoming and outgoing shipments.
• Develop and implement operational procedures to optimize workflow and productivity.
• Ensure compliance with health, safety, and environmental regulations within the warehouse.
• Manage warehouse equipment and ensure its proper maintenance and operation.
• Collaborate with other departments, such as procurement and transportation, to ensure seamless supply chain operations.
• Monitor key performance indicators (KPIs) and implement corrective actions to meet targets.
• Identify opportunities for process improvements and cost reduction.
• Handle customer inquiries and resolve operational issues promptly.
• Maintain accurate records of inventory, shipments, and other warehouse activities.
• Participate in strategic planning for warehouse operations.
• Ensure the security of the warehouse and its contents.

• High school diploma or equivalent; Bachelor's degree in Logistics, Supply Chain Management, or a related field is a plus.
• Minimum of 5 years of experience in warehouse operations and management.
• Proven leadership experience in managing a warehouse team.
• Strong understanding of warehouse management systems (WMS) and inventory control principles.
• Excellent knowledge of logistics and supply chain processes.
• Familiarity with health and safety regulations in a warehouse environment.
• Strong organizational, problem-solving, and decision-making skills.
• Effective communication and interpersonal skills.
• Ability to work effectively in a hybrid work environment.
• Proficiency in Microsoft Office Suite and warehouse management software.
• Experience with lean manufacturing or Six Sigma principles is desirable.

• Leading and managing day-to-day manufacturing operations in a remote setting.
• Developing and implementing production schedules to meet demand and optimize resource utilization.
• Driving continuous improvement initiatives using lean manufacturing principles and methodologies.
• Ensuring strict adherence to quality control standards and procedures throughout the production process.
• Monitoring production output and identifying bottlenecks or inefficiencies, implementing corrective actions.
• Managing and motivating production teams through effective virtual leadership and communication.
• Ensuring a safe working environment and compliance with all health and safety regulations.
• Collaborating with supply chain and logistics teams to ensure efficient material flow.
• Managing equipment maintenance schedules and troubleshooting production issues.
• Analyzing production data and generating reports on key performance indicators (KPIs) such as output, waste, and downtime.

• Oversee daily operations of retail stores, ensuring efficiency and productivity.
• Drive sales performance and achieve store targets.
• Manage inventory levels, including ordering, receiving, and stock control.
• Ensure excellent customer service standards are met and exceeded.
• Lead, train, and motivate store teams to achieve goals.
• Develop and manage staff schedules and assign tasks.
• Implement visual merchandising standards and maintain store appearance.
• Monitor store performance through KPIs and sales data analysis.
• Ensure compliance with company policies, procedures, and health & safety regulations.
• Collaborate with management to implement operational improvements and strategies.

• High School Diploma or equivalent; Bachelor's degree in Business Administration or a related field is a plus.
• Minimum of 4-6 years of experience in retail management.
• Proven track record of success in driving sales and managing store operations.
• Strong leadership, team management, and motivational skills.
• Excellent understanding of retail KPIs and performance metrics.
• Proficiency in retail management software, POS systems, and inventory control.
• Strong customer service orientation and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a hybrid work environment.

• Supervise and coordinate the daily operations of the warehouse, including receiving, storing, picking, packing, and shipping of goods.
• Manage and train warehouse staff, ensuring they adhere to safety protocols and operational procedures.
• Oversee inventory management, conducting regular cycle counts and ensuring accuracy of stock levels within the Warehouse Management System (WMS).
• Optimize warehouse layout and space utilization to maximize efficiency and safety.
• Implement and enforce strict health and safety regulations to ensure a safe working environment.
• Monitor and manage the performance of warehouse equipment and ensure timely maintenance.
• Coordinate with the logistics and transportation teams to ensure timely and accurate order fulfillment and delivery.
• Maintain accurate records of inventory, shipments, and operational costs.
• Identify and implement process improvements to enhance warehouse efficiency and reduce operational costs.
• Prepare reports on warehouse activities, inventory levels, and staff performance for management.
• Ensure all goods are handled with care and stored appropriately to prevent damage or loss.

• High school diploma or equivalent; further education or certification in Logistics or Supply Chain Management is a plus.
• Minimum of 4 years of experience in warehouse operations, with at least 1-2 years in a supervisory or lead role.
• Proficiency in using Warehouse Management Systems (WMS) and other inventory management software.
• Strong knowledge of inventory control techniques and best practices.
• Excellent understanding of health and safety regulations in a warehouse environment.
• Proven leadership and team management skills.
• Good organizational and time management skills.
• Ability to lift and move heavy objects (up to 50 lbs).
• Effective communication and problem-solving abilities.
• Familiarity with local logistics and transportation networks is an advantage.