2 143 Operations Manager Cleaning Services jobs in Bahrain

• Manage and direct the day-to-day operations of the cleaning and sanitation services department.
• Develop and implement operational strategies to improve efficiency, quality, and client satisfaction.
• Recruit, train, supervise, and evaluate cleaning staff, ensuring high performance and adherence to standards.
• Create and manage staff schedules, ensuring adequate coverage for all client sites.
• Oversee inventory management of cleaning supplies and equipment, ensuring cost-effectiveness and availability.
• Implement and enforce strict quality control measures and health & safety protocols.
• Conduct regular site inspections to ensure services are delivered to the highest standards.
• Serve as the primary point of contact for key clients, addressing concerns and ensuring their needs are met.
• Manage operational budgets, controlling costs and identifying opportunities for revenue enhancement.
• Develop and deliver reports on operational performance, key performance indicators (KPIs), and client feedback.
• Stay up-to-date with industry best practices, new cleaning technologies, and regulatory requirements.

• Bachelor's degree in Business Administration, Operations Management, or a related field is preferred.
• Minimum of 5 years of experience in operations management, preferably within the cleaning services, facilities management, or hospitality industry.
• Proven experience in managing large teams and diverse workforces.
• Strong understanding of cleaning techniques, equipment, and sanitation best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in scheduling software and basic financial management.
• Demonstrated ability to resolve issues, make sound decisions, and manage multiple priorities.
• Commitment to health, safety, and environmental standards.
• Ability to work effectively in both a remote and on-site operational environment.

• Oversee daily cleaning and sanitation operations
• Manage and lead cleaning teams, supervisors, and staff
• Develop and implement operational procedures and quality standards
• Ensure adherence to health, safety, and environmental regulations
• Manage resource allocation, including equipment and supplies
• Handle client relations and address service concerns
• Monitor performance metrics and implement improvements
• Conduct site inspections and quality assurance checks
• Train and develop staff on best practices
• Optimize operational efficiency and cost-effectiveness

• Bachelor's degree in Business Administration, Operations Management, or a related field, or equivalent experience
• Proven experience in operations management, preferably in the cleaning or facilities sector
• Strong leadership and team management skills
• In-depth knowledge of cleaning techniques, sanitation, and safety protocols
• Excellent organizational, planning, and problem-solving abilities
• Strong communication and interpersonal skills
• Experience with scheduling and operational software is a plus
• Ability to manage multiple priorities and work under pressure
• Results-oriented with a commitment to service excellence

• Oversee all aspects of daily industrial cleaning operations.
• Manage, train, and motivate a team of cleaning staff.
• Develop and manage operational schedules and work assignments.
• Ensure high standards of cleanliness, sanitation, and hygiene are maintained.
• Conduct regular inspections of work sites to ensure quality and safety compliance.
• Manage inventory of cleaning chemicals, supplies, and equipment.
• Implement and enforce all health, safety, and environmental regulations.
• Serve as a primary point of contact for client inquiries and issues.
• Identify opportunities for operational improvements and cost efficiencies.

• Bachelor's degree or equivalent experience in a relevant field.
• Minimum of 5 years of experience in operations management, preferably in industrial cleaning or facilities management.
• Proven leadership and team management skills.
• Strong knowledge of cleaning techniques, chemicals, equipment, and safety procedures.
• Excellent organizational, time management, and problem-solving abilities.
• Proficiency in Microsoft Office Suite.
• Strong communication and interpersonal skills.
• Ability to work effectively under pressure and meet deadlines.
• Knowledge of Bahraini regulations related to health and safety is a plus.

• Oversee daily operations of commercial cleaning services.
• Manage and lead teams of cleaning staff and supervisors.
• Ensure high standards of cleanliness and client satisfaction.
• Optimize scheduling, routing, and resource allocation for maximum efficiency.
• Conduct regular site inspections and quality assurance checks.
• Manage client relationships, address concerns, and resolve issues.
• Implement and enforce health, safety, and environmental procedures.
• Manage operational budgets, including labor, supplies, and equipment costs.
• Train and develop cleaning staff to enhance skills and performance.
• Identify opportunities for process improvement and operational innovation.

• High school diploma or equivalent; Bachelor's degree in Business Administration or a related field preferred.
• 3-5 years of experience in operations management, preferably within the cleaning or facilities management industry.
• Proven ability to lead and motivate teams.
• Strong understanding of cleaning techniques, chemicals, and equipment.
• Excellent organizational, time management, and problem-solving skills.
• Effective communication and interpersonal abilities.
• Experience with budgeting and financial management.
• Knowledge of health and safety regulations.
• Ability to conduct site visits and perform physical inspections.
• Proficiency in scheduling software and basic office applications.

• High school diploma or equivalent required; Associate's or Bachelor's degree in Business Administration or a related field is a plus.
• Minimum of 5 years of experience in operations management, preferably within the industrial cleaning, facilities management, or janitorial services industry.
• Proven leadership and team management skills, with the ability to motivate and guide a workforce.
• Strong understanding of industrial cleaning techniques, chemicals, and equipment.
• Knowledge of health, safety, and environmental regulations relevant to the cleaning industry.
• Excellent organizational, planning, and time management skills.
• Proficiency in basic computer applications, including scheduling software and Microsoft Office Suite.
• Strong communication and interpersonal skills, with the ability to interact effectively with clients and employees.
• Problem-solving aptitude and the ability to make sound decisions under pressure.
• A commitment to delivering high-quality services and ensuring client satisfaction.

• Manage day-to-day operations of industrial cleaning services, ensuring efficiency and quality.
• Develop and implement operational plans, schedules, and procedures.
• Oversee and manage field staff, providing training, motivation, and performance evaluations.
• Ensure strict adherence to health, safety, and environmental regulations.
• Manage inventory of cleaning supplies and equipment, ensuring adequate stock levels.
• Monitor service quality and implement corrective actions to ensure client satisfaction.
• Handle client inquiries, complaints, and escalations promptly and professionally.
• Optimize resource allocation to control costs and improve operational efficiency.
• Collaborate with sales and client relations teams to support business development.
• Contribute to budget preparation and management for the operations department.

• Bachelor's degree in Operations Management, Business Administration, or a related field.
• Minimum of 5 years of experience in operations management, preferably in the cleaning or facilities management industry.
• Proven experience in managing field teams and large-scale operations.
• Strong understanding of industrial cleaning processes, equipment, and safety protocols.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in scheduling software and operational management tools.
• Demonstrated ability to problem-solve and make sound operational decisions.
• Knowledge of relevant health, safety, and environmental regulations.
• Ability to balance on-site management with remote coordination.

We’re Hiring: Customer Service Delivery Manager

Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong, Saudi Arabia and now in Brazil.

Are you a strategic leader with a passion for delivering top-tier customer experiences? Do you have the expertise to drive performance across both in-house and Business Process Outsourcing (BPO) teams while ensuring quality at every touchpoint? If so, we want to hear from you!

What You’ll Do

• Overseeing service delivery for both BPO and in-house teams
• Managing client relationships and ensuring SLAs are met
• Driving performance, quality, and efficiency across all customer service channels
• Implementing and optimizing customer service technologies and processes
• Leading, mentoring, and developing high-performing teams
• Analyzing customer interaction data to identify trends and opportunities for improvement
• Managing vendor relationships and ensuring seamless service delivery

Why Keeta?

• Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
• Fast-Growing & Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
• Global Impact: Join a company that’s transforming the way people enjoy food, impacting communities around the world.

What We’re Looking For

• 5+ years of experience in customer service management (multi-channel preferred)
• Proven expertise in managing both in-house and outsourced teams
• Strong leadership, problem-solving, and decision-making skills
• Proficiency in customer service technologies, CRM systems & COPC standards
• Experience in budget management, data analysis & performance reporting
• Ability to thrive in a fast-paced, dynamic environment
• Flexibility in undertaking business trips as required

Location: Bahrain,

If you’re ready to take on a role that makes a real impact on customer satisfaction and loyalty, apply now and be part of a team that’s redefining service excellence!