174 Package Delivery jobs in Bahrain

Job Objective:

Oversee day to day operations of services delivery. Design new ways to optimize the quality of service and overall operations of Emerging Services function in line with strategy aspirations.

Job Specifications

• Oversee and manage the delivery of high-quality services from receiving the request to fulfilment with strong focus on delightful customer experience & excellence management across the value chain
• Lead service delivery team on premise and remote locations and ensure enablers (systems, trainings, toolkit, escalation matrix etc.) are available to carry out tasks efficiently
• Maintain a strong relationship with multiple providers to negotiate service contracts and ensure other enablers are available to deliver their services in line with the agreed arrangements
• Design, track and run analysis on KPIs against specified targets, reporting results on a regular basis to higher management, identifying root causes of underperformance if any, and taking corrective actions as needed
• Identify the touchpoints of improvement during the process and collaborate with internal and external stakeholders to design policies and procedures to execute them
• Leverage on the strength of stc's core services to ensure best in class customer experience while ensuring profitability of the InsurTech and Emerging Services play
• Handle complaint on day-to-day basis and collaborate with internal and external stakeholders to resolve them within SLAs and in accordance with SOPs
• Develop policies & procedure to improve complaint handling and approach a zero-complaint service delivery model in collaboration with stakeholders and constantly track the performance of initiatives
• Manage day to day operations including reconciliation, invoicing, payments & forecasting expenditure in collaboration with finance and other operations within the InsurTech & Emerging Service value chain
• Perform other duties as requested

Qualification & Experience

Minimum requirement:

• Bachelor's degree in Business Administration / Supply Chain
• Proficiency in English & Arabic language

Preferred:

• Master's degree in Business Administration / Supply Chain

Professional Experience:

• Minimum of 8 years of customer service/customer experience experience in Insurance, Insurtech/FinTech Service Operations, Modern Trade (Electronics), OEM, Service Centre management or Banking
• Experience in telecom industry would be a plus point

Job Title: Driver

Job Description:

We are Hiring Delivery Drivers for Ali Express & Temu orders.

Requirements:

1. Must have a Flexi Visa

2. Minimum 2 years of delivery experience

3. Good knowledge of Bahrain areas

4. Adhere to the company's uniform

Payment Details:

• BHD 0.350 per Cash-on-Delivery order

• BHD 0.325 per Paid-Order

If you are interested Contact us on Whatsapp:

Job Type: Full-time

• Operate a delivery vehicle safely and efficiently to transport goods to designated locations.
• Plan and optimize daily delivery routes to ensure timely arrivals and maximum efficiency.
• Load and unload packages, ensuring proper handling and securing of items.
• Conduct pre-trip and post-trip vehicle inspections, reporting any mechanical issues promptly.
• Maintain accurate delivery records, including proof of delivery and any exceptions.
• Provide excellent customer service during deliveries, addressing customer inquiries and concerns politely.
• Adhere to all traffic laws, company policies, and safety regulations.
• Maintain a clean and organized vehicle interior.
• Report any delivery issues, accidents, or traffic violations immediately to the supervisor.
• Assist with inventory management and warehouse duties as needed.

• High school diploma or equivalent.
• Valid driver's license with a clean driving record.
• Minimum of 2 years of professional driving experience, preferably in delivery services.
• Good knowledge of local roads and navigation in the Nuwaidrat, Southern, BH area.
• Ability to operate a standard delivery vehicle.
• Physical ability to lift, carry, and move packages up to a specified weight.
• Strong time management and organizational skills.
• Excellent communication and interpersonal skills.
• Reliable and punctual with a strong sense of responsibility.
• Ability to work independently with minimal supervision.
• Customer-focused attitude.

• Driving delivery vehicles safely and courteously to designated customer locations.
• Loading and unloading packages, ensuring they are handled with care.
• Planning and optimizing delivery routes to ensure efficiency and punctuality.
• Verifying delivery addresses and obtaining customer signatures upon delivery.
• Communicating effectively with dispatch and customers regarding delivery status.
• Maintaining accurate logs of deliveries, mileage, and any incidents.
• Performing daily pre-trip and post-trip inspections of the delivery vehicle.
• Reporting any vehicle maintenance needs or issues promptly.
• Adhering to all traffic laws and company safety policies.
• Providing exceptional customer service during delivery interactions.

• Operating a delivery vehicle in a safe and efficient manner.
• Loading and unloading goods, ensuring they are secure and undamaged.
• Planning and optimizing delivery routes to ensure timely arrivals.
• Providing excellent customer service during deliveries, answering any questions customers may have.
• Accurately documenting delivery information, including signatures and any exceptions.
• Performing routine checks on the delivery vehicle, reporting any mechanical issues promptly.
• Adhering to all traffic laws, company policies, and safety regulations.
• Maintaining a clean and organized vehicle.
• Assisting with inventory management and warehouse duties as needed.

• Load and unload goods safely and efficiently.
• Navigate assigned routes using GPS and other navigation tools.
• Deliver products to customers at their designated locations.
• Obtain signatures and collect payments from customers as required.
• Maintain accurate delivery logs and records.
• Conduct pre-trip and post-trip vehicle inspections to ensure safety and report any mechanical issues.
• Adhere to all traffic laws, safety regulations, and company policies.
• Provide excellent customer service during deliveries.
• Communicate effectively with dispatch and customers regarding delivery status.
• Keep the delivery vehicle clean and well-maintained.
• Handle returned items and customer complaints professionally.

• Valid driver's license with a clean driving record.
• Proven experience as a delivery driver or in a similar role.
• Good knowledge of local roads and traffic patterns.
• Ability to lift and carry heavy items (up to 50 lbs).
• Excellent time management and organizational skills.
• Strong communication and interpersonal skills.
• Ability to work independently and follow instructions.
• Customer-focused attitude.
• Basic vehicle maintenance knowledge is a plus.
• Must be physically fit and able to perform manual tasks.

• Transporting goods from our warehouse to customer locations in a timely and efficient manner.
• Ensuring all deliveries are handled with care and arrive at their destination in excellent condition.
• Adhering to all traffic laws, safety regulations, and company driving policies.
• Maintaining a clean and organized delivery vehicle.
• Performing pre-trip and post-trip vehicle inspections.
• Communicating with customers to confirm delivery details and provide updates.
• Collecting payments from customers as required.
• Reporting any vehicle issues, accidents, or delivery discrepancies to management immediately.
• Loading and unloading delivery items as needed.
• Providing friendly and professional customer service during deliveries.

• Valid driver's license with a clean driving record.
• Proven experience as a delivery driver or in a similar role.
• Excellent knowledge of local routes and navigation skills.
• Ability to lift and carry heavy items.
• Strong time management and organizational skills.
• Good communication and interpersonal skills.
• Ability to work independently and follow instructions.
• Customer-focused attitude.
• Basic vehicle maintenance knowledge is a plus.