265 Parts Advisor jobs in Bahrain

Regional Sales Manager - Automotive Parts

65123 Zallaq, Southern BHD70000 annum + com WhatJobs

Posted 4 days ago

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Job Description

full-time
Our client, a leading supplier of automotive aftermarket parts, is seeking a driven and experienced Regional Sales Manager to oversee sales operations in their assigned territory. This is an on-site role requiring extensive travel within the region to manage relationships with existing distributors, develop new accounts, and drive revenue growth. You will be responsible for developing and implementing effective sales strategies, achieving sales targets, and providing exceptional service to automotive workshops, retailers, and fleet operators. The ideal candidate possesses a deep understanding of the automotive parts market, a proven track record in sales management, and excellent negotiation and communication skills. You will analyze market trends, competitor activities, and customer needs to identify opportunities for product promotion and sales expansion. This role demands a proactive approach, strong leadership abilities, and a commitment to building long-term partnerships.

Responsibilities:
  • Develop and execute regional sales plans to achieve company revenue and market share goals.
  • Manage and mentor a team of sales representatives (if applicable).
  • Build and maintain strong relationships with key distributors, retailers, and corporate clients.
  • Identify and prospect new business opportunities within the assigned territory.
  • Conduct product presentations and sales demonstrations to potential customers.
  • Negotiate sales contracts and pricing agreements.
  • Monitor sales performance, analyze results, and provide regular reports to senior management.
  • Stay informed about industry trends, competitor activities, and new product developments.
  • Provide market feedback to the product development and marketing teams.
  • Ensure excellent customer service and support.

Qualifications:
  • Bachelor's degree in Business Administration, Marketing, or a related field.
  • Minimum of 5 years of experience in sales, with at least 3 years in sales management within the automotive aftermarket industry.
  • Proven ability to achieve and exceed sales targets.
  • In-depth knowledge of automotive parts and their applications.
  • Strong understanding of sales cycles and distribution channels.
  • Excellent negotiation, communication, and interpersonal skills.
  • Ability to travel extensively within the assigned region.
  • Proficiency in CRM software and sales analysis tools.
  • Strong leadership and team management skills.
  • Valid driver's license and a clean driving record.
This is a challenging and rewarding opportunity for a seasoned sales professional to lead sales efforts in a key region for a reputable automotive parts supplier. Our client offers competitive compensation, significant commission potential, and a supportive work environment. If you are passionate about the automotive industry and have a talent for driving sales success, we encourage you to apply.
Location: This role requires travel throughout the region, with a base expectation in **Zallaq, Southern, BH**.
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customer service

BHD10000 - BHD12000 Y jumami

Posted today

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Job Description

Customer Service Responsibilities list:

Manage large amounts of incoming phone calls

Generate sales leads

Identify and assess customers' needs to achieve satisfaction

Build sustainable relationships and trust with customer accounts through open and interactive communication

Provide accurate, valid and complete information by using the right methods/tools

Meet personal/customer service team sales targets and call handling quotas

Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution

Keep records of customer interactions, process customer accounts and file documents

Follow communication procedures, guidelines and policies

Requirements and skills

Proven customer support experience or experience as a Client Service Representative

Track record of over-achieving quota

Strong phone contact handling skills and active listening

Familiarity with CRM systems and practices

Customer orientation and ability to adapt/respond to different types of characters

Excellent communication and presentation skills

Ability to multi-task, prioritize, and manage time effectively

High school diploma

Job Type: Full-time

Pay: BD2, BD2, per month

Application Question(s):

  • ARE YOU READY TO RELOCATE AND WORK IN BAHRAIN?

Education:

  • Bachelor's (Required)

Experience:

  • total work: 2 years (Required)
  • Customer service: 1 year (Required)

Language:

  • English (Required)
  • Bangla (Required)
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Customer Service Executive

Manama, Capital Batelco by Beyon

Posted 23 days ago

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Job Description

Overview

Provide support to Total CX customers by effectively handling and resolving customer inquiries or complaints and ensuring customer satisfaction at the core of every decision and behaviour.

Responsibilities
  • Attend queries, requests or complaints related to Mobile/Fixed/ Inet/ Directory Query/ Telegram received through the various contact center channels
  • Understand and investigate the queries, requests or complaints
  • Liaise with relevant internal team/ departments to address customer query or complaint or forward the case to other relevant team/ department
  • Provide accurate, valid and complete information or solution by using the right sources of information
  • Make outbound campaign calls to the customers providing information about new products, offers, services etc. Take appropriate action to address customer requests, queries or complaints on outbound calls
  • Inform Team Leader when a recurrent problem appears, to prevent further cases
  • Maintain and update customer information in the database
  • Meticulously follow the defined business process while attending to the clients’ queries, requests or complaints
  • Follow communication scripts and protocols and ensure adherence to quality standards and guidelines
  • Keep abreast of products and promotions to provide exceptional customer support
  • Take ownership for attending the trainings as per the plan
  • Take ownership for completing PMR process, employee engagement surveys in time
  • Continuously share the knowledge and understanding of the telecom industry and business trends

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Customer Service Representative

Manama, Capital Tafaseel BPO

Posted 17 days ago

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Job Description

Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.

Key Responsibilities:

  1. Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
  2. Provide timely and accurate information to customers, addressing their needs and concerns effectively
  3. Troubleshoot and resolve customer issues in a professional and empathetic manner
  4. Identify opportunities to upsell or cross-sell relevant products and services
  5. Maintain detailed records of customer interactions and follow-up actions
  6. Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
  7. Participate in training programs to continuously develop product knowledge and customer service skills
  8. Adhere to company policies, procedures, and quality standards in all customer interactions
  9. Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience

Required Skills and Qualifications:

  1. Bachelor's degree preferred
  2. 1-2 years of experience in a customer service or call center environment
  3. Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
  4. Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
  5. Proficient in using customer relationship management (CRM) software and other relevant technology
  6. Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
  7. Flexibility to work in shifts, including weekends and holidays, as needed
  8. B2 English Level is a must

Bahraini nationals only

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Customer Service Representative

Manama, Capital Tafaseel Group

Posted 26 days ago

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Job Description

Job Summary:
The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.

Key Responsibilities:
  1. Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
  2. Provide timely and accurate information to customers, addressing their needs and concerns effectively
  3. Troubleshoot and resolve customer issues in a professional and empathetic manner
  4. Identify opportunities to upsell or cross-sell relevant products and services
  5. Maintain detailed records of customer interactions and follow-up actions
  6. Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
  7. Participate in training programs to continuously develop product knowledge and customer service skills
  8. Adhere to company policies, procedures, and quality standards in all customer interactions
  9. Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience
Required Skills and Qualifications:
  1. Bachelor's degree preferred
  2. 1-2 years of experience in a customer service or call center environment
  3. Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
  4. Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
  5. Proficient in using customer relationship management (CRM) software and other relevant technology
  6. Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
  7. Flexibility to work in shifts, including weekends and holidays, as needed
  8. B2 English Level is a must

Bahraini nationals only

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Customer Service Representative

Manama, Capital Healthscope

Posted 5 days ago

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Job Description

High school diploma or equivalent; additional education or certification in customer service is a plus. Previous experience in customer service or a related field preferred, but not required.

We are seeking a motivated and friendly individual to join our team as a Customer Service Representative. As the first point of contact for our customers, you will play a crucial role in providing exceptional service and resolving inquiries efficiently.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, or chat in a professional and courteous manner.
  • Provide accurate information about our products, services, and policies to assist customers with their needs.
  • Handle and resolve customer complaints or issues effectively, aiming for first-contact resolution whenever possible.
  • Process orders, returns, and exchanges accurately and in a timely manner.
  • Keep detailed records of customer interactions and transactions using our CRM system.
  • Collaborate with other team members and departments to ensure a seamless customer experience.
  • Continuously strive to improve customer satisfaction by identifying areas for enhancement in processes or services.

Benefits and Working Conditions:

  • Competitive salary commensurate with experience.
  • Comprehensive benefits package including health insurance, retirement plans, and paid time off.
  • Opportunities for career advancement and professional development.
  • Supportive and collaborative work environment with a focus on employee well-being.
  • Flexible scheduling options to accommodate work-life balance.
  • Employee discounts on company products or services.
  • Modern and comfortable office space equipped with the latest technology tools to support your work.

Join our team and be part of a company that values its employees and prioritizes customer satisfaction. Apply today to start your rewarding career as a Customer Service Representative!

Job Specification
  • Ability to remain calm and composed under pressure while maintaining a positive attitude.
  • Proficiency in using computers and familiarity with CRM software.
  • Strong problem-solving skills and attention to detail.
  • Flexibility to work in a fast-paced environment and adapt to changing priorities.
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Customer Service Representative

Manama, Capital Tafaseel Group Holding

Posted 21 days ago

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Job Description

Job Summary:

The Customer Service is responsible for providing exceptional customer service and support to our clients. They are the primary point of contact for customers, handling inquiries, resolving issues, and ensuring a positive brand experience. The CX Agent plays a crucial role in building and maintaining strong customer relationships.


Key Responsibilities:

  1. Respond to customer inquiries, concerns, and complaints across multiple communication channels (phone, email, chat, social media, etc.)
  2. Provide timely and accurate information to customers, addressing their needs and concerns effectively
  3. Troubleshoot and resolve customer issues in a professional and empathetic manner
  4. Identify opportunities to upsell or cross-sell relevant products and services
  5. Maintain detailed records of customer interactions and follow-up actions
  6. Provide feedback and insights to the management team on customer trends, pain points, and improvement areas
  7. Participate in training programs to continuously develop product knowledge and customer service skills
  8. Adhere to company policies, procedures, and quality standards in all customer interactions
  9. Collaborate with cross-functional teams (e.g., sales, marketing, operations) to enhance the overall customer experience

Required Skills and Qualifications:

  1. Bachelor's degree preferred
  2. 1-2 years of experience in a customer service or call center environment
  3. Strong communication and interpersonal skills, with the ability to adapt communication styles to different customer needs
  4. Excellent problem-solving and critical thinking abilities to handle complex customer inquiries
  5. Proficient in using customer relationship management (CRM) software and other relevant technology
  6. Demonstrated ability to work in a fast-paced, high-volume environment and maintain a positive attitude
  7. Flexibility to work in shifts, including weekends and holidays, as needed
  8. B2 English Level is a must
  9. Bahraini nationals only
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Customer Service Coordinator

BHD6000 - BHD12000 Y OPU WLL

Posted today

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Job Description

· Good in computer skills

· Good English language

Good communication skills (oral & written)

Job Type: Full-time

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Customer Service Representative

BHD9000 - BHD12000 Y Braxtone Group

Posted today

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Job Description

Brief Descriptionof Job Function
The Call Centre Agent is responsible for incoming and outgoing calls. The role involves sales and customer service.

This role requires an individual who is self-motivated with high levels of energy and drive. The Call

Centre Agent must have strong communication skills with the ability to maintain good rapport on the phone.

  • DUTIES ACTUALLY PERFORMED BY THIS POSITION:
  • Answer all calls within 2 rings
  • Cordial and positive tone of voice in all calls
  • Focus on needs of the customer and provide for their queries and requests
  • Sell, up-sell and cross-sell different products and services to the customer
  • Ensure the next steps and requirements are aligned and clarified with the customer before the end of the call
  • Data entry
  • Filing and documentation management
  • Updating information and ensuring accuracy of data records
  • ESSENTIAL QUALIFICATION REQUIRED (EDUCATION/ EXPERIENCE/ SKILLS)
  • Minimum of high school certification
  • Diploma and some form of work experience is preferred
  • Strong communication skills
  • Good selling skills
  • Positive energy and teamwork ethos
  • Excellent written and oral communication skills.
  • Strong English language
  • Good understanding of the services
  • Be highly computer literate, particularly in Microsoft Office Products.
  • Targets

Key performance indicators and targets to be agreed.

  • Commission or incentives

Commissions Or Incentives To Be Agreed. Important Notes

  • Commission is only payable if all KPI targets are achieved.
  • Typical Working Conditions

Normal Working Hours40 hours a week

Working Timing is rotating shift.

Work may require occasional weekend and/or evening work

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Customer Service Coordinator

BHD9000 - BHD12000 Y Quality Systemtechnik

Posted today

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Job Description

About the Role

We are seeking a motivated and professional Customer Service Coordinator to join our team. This role is ideal for someone who enjoys interacting with customers, organizing schedules, and ensuring seamless coordination between our clients and our service teams.

Key Responsibilities

  • Act as the primary point of contact for customers, handling inquiries and service requests.
  • Manage and update our CRM system with accurate customer information.
  • Schedule and coordinate service team activities, ensuring timely completion of tasks.
  • Handle customer complaints or issues with a calm and solution-focused approach.
  • Generate service reports and follow up on outstanding jobs.
  • Support the team with administrative tasks as needed.

Requirements

  • Preferably female candidates (due to customer interaction preferences).
  • Previous experience in customer service, call center, or coordination roles (mandatory).
  • Experience using CRM systems and scheduling tools.
  • Strong communication and organizational skills.
  • Ability to work under pressure and manage multiple priorities.
  • Proficiency in Microsoft Office (Word, Excel, Outlook).
  • Positive, professional attitude with a customer-first mindset.

What We Offer

  • Competitive salary and benefits package.
  • A supportive and collaborative work environment.
  • Opportunities for growth and professional development.

How to Apply:

Interested candidates can apply through Indeed with their updated CV and highlighting relevant experience.

You can communicate with whatsapp:

Job Type: Full-time

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