14 Patient Care Management jobs in Bahrain
Remote Patient Support Coordinator
Posted 19 days ago
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Remote Patient Support Coordinator
Posted 25 days ago
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Job Description
Responsibilities:
- Provide remote assistance and support to patients regarding appointments, treatment plans, and inquiries.
- Coordinate patient care activities by liaising with healthcare professionals, ensuring seamless communication.
- Manage patient inquiries via phone, email, and secure messaging platforms.
- Educate patients on healthcare services, procedures, and necessary preparations.
- Assist patients with scheduling appointments and managing their medical records remotely.
- Document patient interactions accurately and comprehensively in the electronic health record (EHR) system.
- Troubleshoot and resolve patient concerns with empathy and efficiency.
- Maintain a high level of patient confidentiality and adhere to all healthcare privacy regulations (e.g., HIPAA).
- Proactively identify patient needs and offer appropriate resources and support.
- Collaborate with clinical staff to ensure patient care plans are understood and followed.
- Contribute to the improvement of patient support processes through feedback and suggestions.
- Ensure a positive and supportive remote patient experience at all times.
- High school diploma or equivalent; Associate's or Bachelor's degree in a healthcare-related field is a plus.
- Minimum of 2 years of experience in a customer service, administrative, or healthcare support role.
- Strong understanding of healthcare terminology and patient care coordination.
- Exceptional interpersonal and communication skills, with the ability to show empathy and build rapport remotely.
- Proficiency in using electronic health record (EHR) systems and other relevant software.
- Excellent organizational and time-management skills, with the ability to multitask effectively.
- High level of discretion and professionalism when handling sensitive patient information.
- Ability to work independently and as part of a remote team.
- Reliable internet connection and a dedicated workspace for remote work.
- Familiarity with virtual communication tools.
- Must be based in or near Busaiteen, Muharraq, BH to comply with regional healthcare regulations and for potential emergency coordination.
Senior Patient Support Coordinator (Chronic Diseases)
Posted 9 days ago
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Job Description
Responsibilities:
- Develop and implement patient support strategies for individuals with specific chronic conditions.
- Serve as a primary point of contact for patients, providing information on disease management, treatment adherence, and available resources.
- Coordinate communication between patients, physicians, specialists, and other healthcare providers.
- Assist patients in navigating healthcare systems, insurance complexities, and accessing necessary medical supplies.
- Organize and lead virtual support groups and educational sessions for patients and their families.
- Maintain accurate and confidential patient records in compliance with healthcare regulations.
- Identify patient needs and challenges, developing personalized support plans.
- Collaborate with internal teams to improve patient support services and materials.
- Stay updated on the latest advancements and best practices in chronic disease management.
- Provide empathetic and professional support, fostering a positive patient experience.
- Minimum of 4 years of experience in patient advocacy, healthcare coordination, social work, or a related field, with a focus on chronic diseases.
- Strong understanding of various chronic conditions (e.g., diabetes, heart disease, respiratory illnesses).
- Excellent communication, active listening, and interpersonal skills.
- Proficiency in using telehealth platforms, CRM systems, and electronic health records (EHR).
- Ability to empathize with patients and provide sensitive, non-judgmental support.
- Strong organizational and time management skills, with the ability to manage multiple cases simultaneously in a remote setting.
- Bachelor's degree in Nursing, Social Work, Public Health, Healthcare Administration, or a related field.
- Experience in managing support programs or leading a team is a plus.
- Bilingual proficiency (Arabic/English) is highly advantageous.
Senior Care Coordinator - Remote Patient Support Specialist
Posted 1 day ago
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Key Responsibilities:
- Assess client needs and develop personalized care plans.
- Coordinate appointments, referrals, and follow-up services with healthcare providers and community resources.
- Provide information and support regarding available social services, benefits, and assistance programs.
- Advocate for clients to ensure they receive equitable and timely access to care.
- Maintain accurate and confidential client records in compliance with privacy regulations.
- Build and maintain strong working relationships with a network of service providers.
- Offer emotional support and guidance to clients and their families.
- Participate in team meetings and case reviews to share insights and best practices.
- Stay informed about changes in healthcare policies, social services, and community resources.
- Bachelor's degree in Social Work, Psychology, Nursing, Public Health, or a related field.
- Minimum of 5 years of experience in case management, social work, or a similar role within community or healthcare settings.
- Demonstrated understanding of healthcare systems, social services, and community resources.
- Excellent communication, interpersonal, and active listening skills.
- Strong organizational and time-management abilities, with the capacity to manage a caseload effectively.
- Proficiency in using client management software and standard office applications.
- Ability to work independently and collaboratively in a hybrid work environment.
- Empathy, patience, and a genuine commitment to serving vulnerable populations.
- Knowledge of relevant legislation and ethical considerations in social care.
Senior Clinical Social Worker - Remote Patient Support
Posted 22 days ago
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Responsibilities:
- Provide remote clinical assessment and diagnosis of mental health and psychosocial issues.
- Develop and implement evidence-based treatment plans utilizing therapeutic modalities (e.g., CBT, DBT, Motivational Interviewing).
- Conduct individual, family, and group therapy sessions via secure telehealth platforms.
- Offer crisis intervention and support services to individuals in acute distress.
- Educate patients and families on mental health conditions, treatment options, and coping strategies.
- Facilitate patient referrals to appropriate community resources and support services.
- Collaborate with interdisciplinary healthcare teams to coordinate patient care.
- Maintain accurate and timely clinical documentation in accordance with professional standards and organizational policies.
- Advocate for patient needs and rights within the healthcare system.
- Stay current with best practices and research in clinical social work and telehealth.
- Master of Social Work (MSW) degree from an accredited institution.
- Current and unrestricted Clinical Social Work license (e.g., LCSW, LICSW) in a relevant jurisdiction.
- Minimum of 5 years of post-graduate clinical experience in mental health or related fields.
- Proficiency in conducting remote psychosocial assessments and developing treatment plans.
- Experience with various therapeutic modalities and evidence-based practices.
- Strong understanding of ethical principles and professional standards in social work.
- Excellent verbal and written communication skills, with strong active listening abilities.
- Proficiency with telehealth platforms and electronic health record (EHR) systems.
- Ability to work independently and manage caseloads effectively in a remote environment.
- Commitment to ongoing professional development and continuing education.
Senior Clinical Social Worker - Remote Patient Support
Posted 25 days ago
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Job Description
Responsibilities:
- Conduct comprehensive psychosocial assessments to identify client needs and strengths.
- Develop and implement evidence-based treatment plans in collaboration with clients.
- Provide individual, family, and group therapy sessions via secure telehealth platforms.
- Offer crisis intervention and support to clients experiencing acute distress.
- Facilitate referrals to community resources, medical specialists, and support groups.
- Maintain accurate and confidential client records in accordance with ethical and legal standards.
- Advocate for client rights and access to services.
- Provide consultation and support to other healthcare professionals.
- Participate in interdisciplinary team meetings and case conferences.
- Stay current with relevant research, policies, and best practices in social work and mental health.
Qualifications:
- Master's degree in Social Work (MSW) from an accredited institution.
- Current licensure as a Licensed Clinical Social Worker (LCSW) or equivalent in the relevant jurisdiction.
- Minimum of 5 years of clinical social work experience, preferably in a healthcare or mental health setting.
- Demonstrated experience providing therapy and case management services via telehealth.
- Proficiency in electronic health record (EHR) systems and telehealth platforms.
- Strong knowledge of mental health diagnoses, treatment modalities, and community resources.
- Excellent assessment, diagnostic, and intervention skills.
- Exceptional communication, interpersonal, and active listening skills.
- Ability to work independently, manage caseloads effectively, and maintain strong organizational habits in a remote environment.
- Commitment to ethical practice, cultural competence, and patient-centered care.
Senior Clinical Social Worker & Remote Patient Support Lead
Posted 13 days ago
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Job Description
Key Responsibilities:
- Conduct comprehensive psychosocial assessments via tele-health.
- Provide individual, family, and group therapy sessions remotely.
- Develop and implement individualized care plans tailored to patient needs.
- Offer crisis intervention and emotional support to patients facing challenging circumstances.
- Educate patients and families on mental health conditions, treatment options, and coping strategies.
- Connect patients with appropriate community resources and support services.
- Collaborate with a remote team of healthcare professionals to coordinate patient care.
- Maintain accurate and confidential patient records in compliance with HIPAA and other relevant regulations.
- Stay current with best practices in clinical social work and tele-mental health.
- Advocate for patients' needs and facilitate access to services.
- Master's degree in Social Work (MSW) from an accredited institution.
- Licensed Clinical Social Worker (LCSW) or equivalent license in the relevant jurisdiction.
- Minimum of 5 years of clinical experience in social work, with a focus on mental health counseling.
- Proven experience providing therapy and support through tele-health platforms.
- Strong knowledge of mental health conditions, diagnostic criteria, and treatment modalities.
- Excellent communication, active listening, and empathetic engagement skills.
- Proficiency in using tele-health software, EHR systems, and standard office applications.
- Ability to work independently, manage caseloads, and maintain professional boundaries in a remote setting.
- Strong crisis intervention and de-escalation skills.
- Commitment to ethical practice and patient confidentiality.
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Director of Patient Advocacy & Support Services
Posted 25 days ago
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Responsibilities:
- Develop and execute strategic initiatives to enhance patient advocacy and support services across all program areas.
- Lead, manage, and mentor a distributed team of patient advocates, navigators, and support staff.
- Design and implement training programs for staff and volunteers on patient rights, healthcare navigation, and effective advocacy techniques.
- Oversee the development and maintenance of educational resources, toolkits, and information materials for patients and their families.
- Establish and maintain strong partnerships with healthcare providers, community organizations, and government agencies to facilitate seamless patient support.
- Develop and implement robust data collection and reporting systems to measure program effectiveness, client satisfaction, and outcomes.
- Advocate for policy changes that improve patient access to care and enhance patient rights at local, regional, and national levels.
- Manage program budgets, grants, and fundraising efforts related to patient support initiatives.
- Ensure services are culturally sensitive, trauma-informed, and accessible to diverse patient populations.
- Stay informed about healthcare policies, patient rights legislation, and emerging trends in patient advocacy.
- Serve as a key liaison for patient concerns and feedback, driving continuous improvement in service delivery.
The ideal candidate possesses a Master's degree in Social Work, Public Health, Health Administration, or a related field, combined with a minimum of 6 years of progressive experience in patient advocacy, healthcare navigation, or community support services management. Demonstrated success in leading remote teams and managing complex programs is essential. Strong understanding of healthcare systems, patient rights, and relevant legislation is required. Excellent communication, interpersonal, and leadership skills, with a proven ability to inspire and motivate teams and engage diverse stakeholders, are paramount. Experience with CRM systems and data analysis for program evaluation is highly desirable. This is a unique opportunity to lead impactful work from anywhere, championing patient well-being for our client, who serves individuals across Janabiyah, Northern, BH .
Clinical Social Worker - Case Management
Posted 9 days ago
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Clinical Social Worker - Remote Case Management
Posted 9 days ago
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Job Description
Key responsibilities include conducting comprehensive client assessments, providing individual and group therapy, and offering crisis intervention when necessary. You will advocate for clients' rights and needs, collaborating with other healthcare professionals, government agencies, and community organizations to ensure holistic care. Strong communication, empathy, and interpersonalskills are paramount for building trust and rapport with clients from diverse backgrounds.
This position requires the ability to maintain accurate and confidential client records, adhering strictly to ethical guidelines and professional standards. You will also be involved in program development and evaluation, contributing to the continuous improvement of services offered. Experience with specific populations, such as children, the elderly, or individuals with substance abuse issues, is highly valued. The ability to work independently and as part of a multidisciplinary team is essential.
Core Responsibilities:
- Conduct psychosocial assessments to identify client needs and strengths.
- Develop and implement individualized service plans.
- Provide counseling and therapeutic interventions.
- Facilitate individual, family, and group therapy sessions.
- Connect clients with community resources and support services.
- Advocate for clients within various systems.
- Respond to crisis situations and provide immediate support.
- Maintain accurate and confidential client documentation.
- Collaborate with healthcare professionals and community partners.
- Participate in case conferences and team meetings.
This impactful role is based in Riffa, Southern, BH , providing essential services to the local community.