1 Patient Care Management jobs in Bahrain
Remote Patient Support Specialist
2033 Seef, Capital
BHD25 Hourly
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for a compassionate and skilled Remote Patient Support Specialist to join their growing team. In this fully remote position, you will be instrumental in providing exceptional support and guidance to patients managing chronic health conditions from the comfort of their homes. Your primary role will be to assist patients with navigating their care plans, understanding their treatment protocols, and connecting them with necessary resources. This role requires a deep sense of empathy, strong communication abilities, and a commitment to improving patient outcomes through dedicated support.
Your responsibilities will include:
Your responsibilities will include:
- Providing empathetic and informative support to patients via phone, email, and video conferencing.
- Assisting patients in understanding their medical conditions, treatment plans, and medication schedules.
- Guiding patients through the use of remote monitoring devices and digital health platforms.
- Troubleshooting technical issues related to patient support tools and platforms.
- Educating patients on healthy lifestyle choices and adherence to treatment plans.
- Liaising with healthcare providers and care teams to ensure coordinated patient care.
- Documenting patient interactions and progress accurately in the electronic health record system.
- Identifying and escalating patient concerns or critical situations to the appropriate clinical staff.
- Conducting follow-up calls to check on patient well-being and adherence to care plans.
- Gathering patient feedback to contribute to service improvement initiatives.
- Maintaining patient confidentiality and adhering to all privacy regulations (e.g., HIPAA).
- Previous experience in a patient-facing healthcare role, such as a patient advocate, health coach, or medical assistant.
- Exceptional communication and interpersonal skills, with the ability to build rapport quickly.
- Proficiency in using telehealth platforms and electronic health records (EHR).
- Strong problem-solving skills and the ability to think critically.
- A patient and empathetic demeanor, with a genuine desire to help others.
- Excellent time management and organizational skills to manage a remote caseload effectively.
- A stable internet connection and a dedicated workspace conducive to remote work.
- A bachelor's degree in a health-related field or equivalent experience.
- Understanding of various chronic conditions and patient support strategies is advantageous.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Patient care management Jobs in Bahrain !
0