567 Pc Technician jobs in Bahrain

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Requisition Type: Pipeline

Trace Systems is actively recruiting for a cleared Information Technology (IT) Specialist to to be part of a PC Refresh team that provides Information Technology support to the U.S. Navy, making an impactful difference in the way it operates globally. You will contribute to the modernization of technology systems that support critical Navy operations, ensuring that warfighters have access to the most reliable, secure, and efficient IT infrastructure possible. Your efforts will directly contribute to the Navy’s overall mission, ensuring readiness, bolstering security, and optimizing operational success. This will be 40 hours a week. Mon-Fri. Normal hours. This is a pipeline position.

Job Overview

Job Title: PC Refresh Technician

Job Location: Bahrain

Job Responsibilities

Requisition Type: Pipeline

Trace Systems is actively recruiting for a cleared Information Technology (IT) Specialist to to be part of a PC Refresh team that provides Information Technology support to the U.S. Navy, making an impactful difference in the way it operates globally. You will contribute to the modernization of technology systems that support critical Navy operations, ensuring that warfighters have access to the most reliable, secure, and efficient IT infrastructure possible. Your efforts will directly contribute to the Navy’s overall mission, ensuring readiness, bolstering security, and optimizing operational success. This will be 40 hours a week. Mon-Fri. Normal hours. This is a pipeline position.

Efforts Will Include The Following

• Support the deployment of new hardware as a service device (desktops, laptops, peripherals) as part of the EUHWaaS task order. This includes system imaging, software installation, configuration, and data migration.
• Configure systems per baseline image specifications, ensuring all new devices are set up with the required applications, operating systems, and security setting in accordance with Government policies.
• Track and manage hardware inventory throughout the refresh lifecycle, ensuring proper documentation of asset details, serial numbers, and disposition of old equipment.
• Maintain detailed records of the refresh process, including system configurations, user data migration, and inventory tracking. Ensure that all processes are compliant with established processes and standards.
• Provide technical support and troubleshooting for hardware and software issues during the refresh process. Resolve issues promptly to minimize downtime for end users.
• Communicate with deployment lead(s), on-site end-user POCs for deployments to schedule and execute system replacements with minimal operation disruptions.
• Assist with the overall coordination of the EUHWaaS task, ensuring timelines and milestones are met. Report progress, challenges, and completed tasks to the project lead.
• Perform testing of systems pre/post-deployments to ensure they meet operational and security standards.
• Support completing refresh activities within the timeframe required by Service Level Requirement (SLR).
  
  

• An active, in-scope US Government issued Secret clearance.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• Requires 2 years related experience.
• Compliant with DoD 8570 IAT Level II (Security+, CCNA Security, etc.).
• Minimum of one OEM network or OS certification (CCNA, MDAA, MEAA, etc.).
• Proficient with Windows operating systems, including installation, configuration, and troubleshooting.
• Strong knowledge of hardware, including desktops, laptops, and peripheral devices.
• Familiarity with imaging and deployment tools (e.g., MECM or similar).
• Familiarity with data migration and backup procedures.
• Ability to troubleshoot and resolve routine technical issues efficiently and effectively in a fast-paced environment.
• Knowledge of network configurations and security protocols.
  
  

• ITIL Foundations v3 or v4 Certification.
• Knowledge of Department of Defense (DoD) / Department of Navy (DoN) operating environments.
• Strategic thinker with a results-oriented mindset.
• High attention to detail and accuracy.
• Problem-solving skills and a proactive approach to challenges.
  
  

• A minimum High School diploma or GED is required.
  
  

• Seniority level Entry level

• Employment type Full-time

• Job function Information Technology
• Industries Defense and Space Manufacturing

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About Moyasar:

At Moyasar Financial Company, we build innovative and reliable payment solutions that empower businesses to grow and operate efficiently. As a fast-growing fintech company, we are looking for a Technical Support Specialist to join our team and play a vital role in supporting merchants during integration and resolving technical challenges quickly and efficiently.

Role Overview:

As a Technical Support Specialist, you will support our merchants during the integration process, troubleshoot technical issues, and provide expert-level assistance. This is a hands-on, technical role ideal for someone who is proactive, fast at problem-solving, and eager to learn.

Key Responsibilities:

• Provide technical support to merchants during the onboarding and integration stages.
• Troubleshoot and resolve API, SDK, or platform-related issues.
• Communicate technical concepts clearly to non-technical users.
• Collaborate with the engineering team to escalate and resolve complex issues.
• Continuously learn and adapt to new technologies and tools.
• Ensure timely and high-quality responses to support tickets and inquiries.

Requirements:

• Bachelor degree majoring, IT, IS, MIS, and related.
• 1–2 years of experience in a technical support or developer support role
• Proficiency in multiple programming languages
• Strong problem-solving skills and ability to work under pressure
• Quick learner with a passion for technology and customer success
• Excellent communication skills in both English and Arabic
• Experience in fintech or financial services is preferred

We are seeking two experienced Technical Support Technicians to provide comprehensive IT support services for a prominent educational institution in Bahrain. The role will involve on-site technical support for faculty, staff, and student facilities, ensuring all devices and IT infrastructure are fully operational and secure. This position requires skilled problem-solvers with a proactive approach to troubleshooting, maintenance, and support.

Key Responsibilities:

• Diagnose and resolve issues with PCs, printers, projectors, smart screens, and other user devices across the institution.
• Install, update, and configure software, drivers, and operating systems on all devices, including student labs, ensuring compatibility with institutional applications.
• Assist with setup and troubleshooting for network connectivity on devices used by staff and students, ensuring seamless access across campus.
• Perform regular maintenance on PCs, printers, projectors, and other IT equipment, prioritizing equipment in classrooms and labs.
• Install antivirus software, perform system updates, and educate users on secure practices for device protection.
• Set up and maintain technical equipment for lectures, presentations, and events to ensure smooth operation.
• Track and manage IT assets, including maintenance logs, repairs, and replacements for university equipment.
• Maintain detailed records of support activities, solutions, and recommendations for infrastructure improvements.

Qualifications:

• Minimum of a diploma in Information Technology or a related field.
• 3 to 5 years of experience in IT technical support or a similar role, with a strong background in troubleshooting hardware and software issues.
• Certifications such as A+, Network+, or ITIL are highly advantageous and will contribute positively to the selection process.

Technical Skills:

• Proficiency with IT infrastructure, including PCs, printers, projectors, and smart screens.
• Strong understanding of network setup and device connectivity troubleshooting.

Soft Skills:

• Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
• Strong problem-solving abilities and a proactive approach to addressing technical issues.
• Ability to work both independently and within a team environment.

Additional Requirements:

• This is a fully on-site role; remote work is not permitted.
• Applicants should currently reside in Bahrain, as this is an immediate requirement.

• Provide technical assistance and support related to computer systems, software, and hardware.
• Respond to queries and requests for technical assistance via phone, email, or in-person.
• Diagnose and resolve technical hardware and software issues.
• Install, configure, and maintain computer systems, printers, and other peripherals.
• Guide users on problem resolution and best practices for IT usage.
• Manage and maintain IT infrastructure, including servers, networks, and security systems.
• Document all issues and resolutions in the ticketing system.
• Escalate unresolved issues to appropriate senior technical staff or vendors.
• Assist with the setup of new user accounts and computer workstations.
• Contribute to the development of IT knowledge base articles and user guides.

• Proven experience as a Technical Support Specialist or similar IT support role.
• Strong knowledge of computer hardware, operating systems (Windows, macOS), and common software applications.
• Experience with network troubleshooting and support.
• Excellent problem-solving and analytical skills.
• Strong customer service and communication skills, with the ability to explain technical issues clearly to non-technical users.
• Ability to work independently and manage time effectively in a fast-paced environment.
• Relevant IT certifications (e.g., CompTIA A+, Network+) are highly desirable.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow) is a plus.
• High school diploma or equivalent required; Associate's or Bachelor's degree in Computer Science or a related field is preferred.
• Ability to work on-site in Hidd, Muharraq, BH.

• Provide first-level technical support and troubleshoot hardware, software, and network issues for end-users.
• Respond promptly and professionally to support requests via phone, email, and ticketing system.
• Guide users through step-by-step solutions and explain technical concepts clearly.
• Document all support interactions, issues, and resolutions accurately in the helpdesk system.
• Escalate unresolved issues to appropriate senior technical staff or departments.
• Assist with user account management, software installations, and system updates.
• Maintain knowledge base articles and FAQs to help users find solutions independently.
• Identify recurring technical issues and suggest potential solutions or improvements.
• Ensure customer satisfaction by providing efficient and friendly support.
• Collaborate with IT teams to resolve complex technical problems.

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 2 years of experience in technical support or helpdesk roles.
• Proficiency in diagnosing and resolving common hardware and software problems.
• Experience with operating systems (Windows, macOS) and common applications.
• Familiarity with network troubleshooting principles.
• Excellent customer service and communication skills, both written and verbal.
• Ability to work under pressure and manage multiple support tickets simultaneously.
• Strong organizational and time management skills.
• Relevant certifications (e.g., CompTIA A+, ITIL) are a plus.

• Provide prompt and effective technical support to customers and internal users.
• Respond to inquiries via phone, email, and chat channels.
• Diagnose and resolve technical hardware and software issues.
• Escalate unresolved issues to the appropriate support teams or personnel.
• Guide users through step-by-step solutions.
• Install, configure, and troubleshoot software applications and operating systems.
• Maintain accurate records of support requests and resolutions in the ticketing system.
• Create and update knowledge base articles and user documentation.
• Assist with hardware and software inventory management.
• Monitor system performance and identify potential issues.