3 Program Coordinator jobs in Bahrain

Manager Corporate Performance and Program Management

Manama, Capital VIVA Bahrain

Posted 12 days ago

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Job Description

Manager Corporate Performance and Program Management

Business Unit: stc

Location:

Contract Type: Full Time

Closing Date: 04-Dec-2024

Job Objective:

To develop, continuously enhance and implement stc BH’s corporate performance management framework, ensuring timely & effective execution of stc BH’s strategic priorities, initiatives, and projects while providing management with significant business insights to support the fulfillment of stc Bahrain’s overall strategic aspirations.

Key Responsibilities/Duties:

Strategic Contribution:

  1. Contribute to the development of the Corporate Performance and Program Management section’s objectives and lead their achievement by performing and delegating related activities.
  2. Support strategy development and implementation at the organization, sector, and department level, ensuring insights derived from corporate performance management and program management are fully cascaded into the corporate strategy and/or business plan development process.
  3. Manage the preparation of and monitor the Corporate Performance and Program Management section’s business plans and annual budget, in line with the company’s objectives.
  4. Control expenditure against approved divisional budget on a regular basis and investigate and reconcile any significant variances to ensure effective cost control.

Corporate Performance Management and Program Management:

  1. Monitor and facilitate the execution of the corporate strategy by assisting in identifying obstacles and enablers, collaborating with relevant chiefs/directors to ensure that key milestones are met and that implementation plans are on schedule.
  2. Prepare all required material/documents for periodic corporate level performance boards and monthly/quarterly business reviews.
  3. Develop performance management dashboards highlighting areas for focus and/or improvement to ensure corporate objectives are being met and present them to senior management in a timely manner.
  4. Conduct periodic competitive position/market share analysis and generate key insights/potential corrective actions.
  5. Carry out in-depth and detailed ad-hoc analysis on specific aspects of corporate performance, aiming to conduct root cause analysis behind underperformance or major deviations and identify corrective actions.
  6. Participate in various relevant committees and present annual and periodic reports, contributing to speedy and high-quality decision making.
  7. Support the Senior Director Strategy Management and Planning in augmenting/refresher the corporate strategy in line with regular progress tracking, by providing tracking information as a basis for adjustments.
  8. Define, implement, and own stc Bahrain’s data analytics strategy and roadmap in terms of platforms, automated processes, solutions, and KPIs to facilitate the performance management process and oversee corporate strategy execution and performance.
  9. Lead the development of business cases to implement new business opportunities and oversee the detailing of implementation plans for approved opportunities to ensure optimal execution.
  10. Assume PMO role in terms of supporting the Strategy Planning section in initiatives development and cascading, and facilitating reporting on strategies and initiatives progress monitoring, to increase transparency across the organization and improve communication with stakeholders.
  11. Assume PMO role for ad-hoc programs in terms of managing their implementation by liaising with concerned parties and developing periodic progress reports and presenting them to management to support the escalation of any issues to relevant parties for faster decision-making.
  12. Lead the annual/semi-annual market research activity for various organizational sectors/functions and drive insights aimed at enhancing customer experience & overall operational efficiency.

People Management:

  1. Provide effective leadership across Corporate Performance and Program Management section by setting individual objectives, reviewing performance, developing, and motivating employees in line with the company’s policies, culture, and work ethics.
  2. Coordinate the department’s activities and manage team scheduling to ensure that all work is carried out efficiently, in line with the annual business plans, policies, and procedures.
  3. Approve workforce plan and oversee staff hiring, performance management, and training activities to attract, develop and retain talent for the Corporate Performance and Program Management section.

Change Management and Continuous Improvement:

  1. Lead the identification of opportunities for continuous improvement of the function’s systems, processes, and practices considering international best practices, improvement of business processes, and cost optimization.
  2. Approve functional change plans with a focus on leading strategic innovation by developing new solutions or improving existing ones to drive change, meet future digitalization needs and support company’s growth.
  3. Research relevant regional and global market trends to stay up to date with best practices and drive relevant initiatives for improvements.

Reporting and Compliance:

  1. Ensure that all functional reports are prepared timely and accurately and meet stc Bahrain’s organizational requirements, in adherence to the company’s policies and quality standards.
  2. Ensure compliance with all policies and procedures, as well as to controls related to quality, health, safety, environmental management, guaranteeing employee and assets safety and legislative compliance.
Academic/Other Qualifications & Experience:

Bachelor’s degree in Business Administration, Finance, Economics, Management, or relevant field.

Preferred: Master’s degree in Strategic Management, Finance, or relevant field.

Professional Experience: Minimum of 10 years of relevant experience in Strategy Development, Project/Program Management, etc. The incumbent should have at least 6 years of experience at a relevant supervisory level, ideally in the Telecommunication sector.

About Application Process:

If you meet the criteria and you are enthusiastic about the role, we would welcome your application.

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Chief Administrative Support Specialist

فقط للأعضاء المسجلين

Posted 4 days ago

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Job Description

* نطاق الراتب هذا هو تقدير أجرته beBeeعنوان الوظيفة: Executive Assistant to the President job summary

The Executive Assistant will provide executive level administrative support to the President's office anticipating and executing upon those needs.

qualifications
  • Bachelor's degree in a relevant field is required.
  • Graduate degree in a related field is desirable.
  • Professional certification in a related field is desirable.
  • Applicable for fresh graduates.
responsibilities
  • Support the President office manager in liaising between leadership, executives, faculty, administrators, and staff with external entities.
  • Be the point of contact for various inquiries.
  • Manage incoming calls, correspondence, and emails.
  • Manage and maintain complex calendars, schedule, and arrange all associated details for meetings and events.
  • Coordinate travel arrangements.
  • Develop itineraries and process expense reimbursements and payments.
  • Maintain filling system.
  • Work flexible hours as per the requirements of the Presidents' office.
  • Produce meeting minutes.
  • Perform other duties as reasonably required by management.
skills
  • Strong communication skills.
  • Ability to work independently.
  • Ability to Multitask.
  • Attention to detail.
  • Excellent Arabic and English skills.
وصف الوظيفة

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CS Administrative Support Specialist

Manama, Capital RESO

Posted 14 days ago

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Job Description

Location: Norfolk; Little Creek; Oceana; Yorktown; Northwest; New London; Portsmouth, NH; Portsmouth, VA; Great Lakes; Bethesda NNMC; Annapolis; Fort Meade; Jacksonville; Jacksonville; Mayport; Kings Bay; Gulfport; Kingsville; Meridian; Millington; Yokosuka; Rota; Bahrain; Guam; Metro San Diego; Kitsap; Whidbey Island; Everett; New Orleans; Fort Worth; Whiting Field; Corpus Christi; NSA Anderson.

Strategic Resources, Inc. (SRI) is an international, ISO 9001, 2000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Customer Service/Administrative Support Services to the Navy’s Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.

Overview : We are seeking a dedicated and organized Customer Service/Administrative Support Specialist to join our team. This role is essential in ensuring smooth operations and providing high-quality support to our customers and staff. The ideal candidate will have strong customer service skills, a solid understanding of office automation software, and the ability to manage multiple administrative tasks efficiently. If you thrive in a fast paced environment and enjoy helping others, this position offers an exciting opportunity to contribute to a team that supports our military community.

Tasks and Responsibilities : In this role, you will be the first point of contact for customers, providing general information and referrals, and ensuring they are directed to the appropriate staff members. You will also support the administrative needs of the team, including scheduling, correspondence, and data entry. Additionally, you will participate in emergency preparedness and response activities, ensuring all related services are documented accurately.

Essential Duties And Responsibilities

  • Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff.
  • Provide general information and referrals to military and community resources.
  • Enroll and schedule customers in briefs, workshops, classes, and individual appointments.
  • Perform administrative and clerical services, including finalizing correspondence, preparing military messages, and managing files.
  • Assist in making travel arrangements and distributing mass mailings.
  • Ensure all information and referral services are entered and tracked in FFSMIS.
  • Provide administrative support for the Counseling and Advocacy Program, including data entry, scheduling appointments, and managing sensitive customer interactions.
  • Participate in emergency response exercises and facilitate FFSP participation in public awareness campaigns.
Supervisory Responsibilities
  • None.
Other Skills And Abilities
  • Excellent customer service skills with the ability to handle potentially difficult or distraught clients.
  • Proficient in the use of office automation software, including word processing, spreadsheets, and email.
  • Strong organizational skills with the ability to manage multiple tasks simultaneously.
  • Effective communication skills, both oral and written.
Competencies
  • Customer Focus: Demonstrates a commitment to meeting the needs of internal and external customers.
  • Communication: Clearly and effectively communicates with customers and team members.
  • Attention to Detail: Ensures accuracy in administrative tasks and data entry.
  • Teamwork: Works well with others and contributes to a positive team environment.
Required Education And Experience
  • High school diploma or GED.
  • Demonstrated customer service experience.
  • Working knowledge of computers and office automation software.
  • Experience in an administrative support role is preferred.
This position offers an excellent opportunity to play a vital role in supporting the operations of a program dedicated to serving our military community. If you have the skills and experience required and are eager to contribute to a mission-driven organization, we encourage you to apply. #J-18808-Ljbffr
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