3 Record Keeping jobs in Bahrain

Location: Norfolk; Little Creek; Oceana; Yorktown; Northwest; New London; Portsmouth, NH; Portsmouth, VA; Great Lakes; Bethesda NNMC; Annapolis; Fort Meade; Jacksonville; Jacksonville; Mayport; Kings Bay; Gulfport; Kingsville; Meridian; Millington; Yokosuka; Rota; Bahrain; Guam; Metro San Diego; Kitsap; Whidbey Island; Everett; New Orleans; Fort Worth; Whiting Field; Corpus Christi; NSA Anderson.

Strategic Resources, Inc. (SRI) is an international, ISO 9001, 2000, 27001 Certified, CMMI Level 3 Rated full-service provider with more than 36 years’ experience in the Federal, Military, and Commercial Marketplaces. SRI is seeking committed and passionate professionals to provide critical Customer Service/Administrative Support Services to the Navy’s Fleet and Family Support Programs (FFSPs) designed to maximize the well-being of active duty, retirees, civilians (OCONUS) and their families.

Overview : We are seeking a dedicated and organized Customer Service/Administrative Support Specialist to join our team. This role is essential in ensuring smooth operations and providing high-quality support to our customers and staff. The ideal candidate will have strong customer service skills, a solid understanding of office automation software, and the ability to manage multiple administrative tasks efficiently. If you thrive in a fast paced environment and enjoy helping others, this position offers an exciting opportunity to contribute to a team that supports our military community.

Tasks and Responsibilities : In this role, you will be the first point of contact for customers, providing general information and referrals, and ensuring they are directed to the appropriate staff members. You will also support the administrative needs of the team, including scheduling, correspondence, and data entry. Additionally, you will participate in emergency preparedness and response activities, ensuring all related services are documented accurately.

Essential Duties And Responsibilities

• Receive, screen, and direct callers and walk-in customers to the appropriate FFSP staff.
• Provide general information and referrals to military and community resources.
• Enroll and schedule customers in briefs, workshops, classes, and individual appointments.
• Perform administrative and clerical services, including finalizing correspondence, preparing military messages, and managing files.
• Assist in making travel arrangements and distributing mass mailings.
• Ensure all information and referral services are entered and tracked in FFSMIS.
• Provide administrative support for the Counseling and Advocacy Program, including data entry, scheduling appointments, and managing sensitive customer interactions.
• Participate in emergency response exercises and facilitate FFSP participation in public awareness campaigns.

• None.

• Excellent customer service skills with the ability to handle potentially difficult or distraught clients.
• Proficient in the use of office automation software, including word processing, spreadsheets, and email.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Effective communication skills, both oral and written.

• Customer Focus: Demonstrates a commitment to meeting the needs of internal and external customers.
• Communication: Clearly and effectively communicates with customers and team members.
• Attention to Detail: Ensures accuracy in administrative tasks and data entry.
• Teamwork: Works well with others and contributes to a positive team environment.

• High school diploma or GED.
• Demonstrated customer service experience.
• Working knowledge of computers and office automation software.
• Experience in an administrative support role is preferred.

• Provide comprehensive administrative support to teams and executives.
• Manage office supplies, equipment, and facilities.
• Organize and schedule meetings, appointments, and travel arrangements.
• Handle incoming and outgoing correspondence, including emails and calls.
• Maintain organized filing systems, both digital and physical.
• Prepare reports, presentations, and other documents.
• Assist with data entry and database management.
• Serve as a primary point of contact for internal and external inquiries.
• Participate in team meetings and contribute to strategic planning.
• Maintain accurate documentation and reporting.
• Ensure adherence to all company policies and procedures.
• Foster a culture of continuous improvement and learning.

• High school diploma or equivalent; Bachelor's degree preferred.
• Proven experience in an administrative support role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational and time management skills.
• Strong written and verbal communication abilities.
• Ability to handle multiple tasks and prioritize effectively.
• Discretion and confidentiality in handling sensitive information.

• Competitive salary and benefits package.
• Opportunities for professional growth and career advancement.
• A supportive and collaborative work environment.
• Access to cutting-edge tools and technologies.
• Comprehensive health and wellness programs.
• Generous paid time off and holidays.
• A chance to work on impactful projects and contribute to a leading organization.
• Dynamic and inclusive company culture.
• Additional company perks such as professional development stipends and wellness initiatives.
• Participation in exciting new projects that shape the future of our industry.
• A commitment to diversity, equity, and inclusion in the workplace.
• Regular team-building activities and social events.
• Opportunity to work with industry experts and thought leaders.