215 Relations jobs in Bahrain

• Serve as the primary point of contact for a portfolio of key clients, building and nurturing long-term relationships.
• Understand client needs and objectives, ensuring that services provided meet and exceed expectations.
• Proactively communicate with clients to provide updates, gather feedback, and anticipate future requirements.
• Handle client inquiries, complaints, and issues efficiently and professionally, ensuring timely resolution.
• Coordinate with internal departments (e.g., operations, sales, technical support) to ensure seamless service delivery and problem-solving.
• Identify opportunities for upselling or cross-selling additional services to existing clients.
• Prepare and present regular service performance reports to clients and internal management.
• Conduct client satisfaction surveys and analyze feedback to implement service improvements.
• Manage client contracts and ensure compliance with service level agreements (SLAs).
• Maintain accurate records of client interactions and service history in the CRM system.
• Onboard new clients, ensuring a smooth transition and understanding of services.
• Participate in client meetings and business reviews.
• Act as a client advocate within the organization.
• Develop and implement strategies to enhance client retention and loyalty.
• Stay informed about industry trends and competitor activities to advise clients effectively.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 4-6 years of experience in a customer service, client relations, or account management role.
• Proven ability to build and maintain strong client relationships.
• Excellent verbal and written communication skills in English and Arabic.
• Strong problem-solving and conflict resolution abilities.
• Proficiency in CRM software and Microsoft Office Suite.
• Exceptional organizational and time management skills.
• A customer-centric mindset with a passion for delivering high-quality service.
• Ability to work independently and as part of a team.

• Experience in a specific industry relevant to our client's services.
• Knowledge of project management principles.
• Experience with data analysis for customer insights.

• Act as a dedicated point of contact for a portfolio of key clients, building and nurturing long-term relationships.
• Understand client needs, objectives, and challenges to proactively offer relevant solutions and support.
• Address and resolve complex client inquiries, complaints, and service issues with professionalism and efficiency.
• Coordinate with various internal departments (e.g., operations, sales, technical support) to ensure seamless service delivery and problem resolution.
• Monitor client satisfaction levels and implement strategies to enhance the client experience.
• Identify opportunities for upselling or cross-selling additional services or products to existing clients.
• Prepare and present regular reports on client account status, service performance, and feedback.
• Conduct regular check-ins and review meetings with clients to discuss service performance and gather feedback.
• Train and mentor junior client relations staff, sharing best practices and complex problem-solving techniques.
• Maintain accurate and up-to-date client records in the CRM system.
• Develop and implement client retention strategies.
• Stay informed about company products, services, and industry trends to provide informed advice to clients.
• Represent the company at client events, industry conferences, or networking functions.
• Ensure all client interactions adhere to company policies and ethical guidelines.
• Contribute to the continuous improvement of client relations processes and strategies.

• Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
• Minimum of 5-7 years of experience in client relations, account management, or customer service, with a focus on high-value clients.
• Proven ability to build and maintain strong, trust-based client relationships.
• Exceptional verbal and written communication skills in English; Arabic proficiency is highly desirable.
• Strong problem-solving and conflict resolution abilities.
• Excellent interpersonal skills and a customer-centric approach.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and Microsoft Office Suite.
• Ability to multitask, prioritize effectively, and work under pressure.
• Strong analytical skills to interpret client data and feedback.
• Leadership potential and experience in mentoring or guiding colleagues.
• Proactive, organized, and detail-oriented.
• Demonstrated ability to be an effective advocate for client needs internally.
• Experience in the relevant industry sector (e.g., finance, tech, logistics) is a plus.

Reporting: The Public Relations Officer shall report to the University President.

Responsibilities:

The Public Relations (PR) Officer shall be responsible for:
– Planning, developing and executing PR strategies of the university
– Communicating and networking with internal and external stakeholders regularly including media organizations/houses both print and digital media representing and promoting GU’s distinctive excellence institution of higher learning.
– Supporting GU’s mission and strategic goals and delivering GU core values to internal and external constituencies through publications, media relations, photography and electronic communications.
– Celebrating and share the news and accomplishments of academic programs, alumni, faculty, leadership, partners, staff, and students
– Increasing the overall reputation and awareness of the university.
– Increasing the overall reputation and awareness of the university
– Assisting in expanding GU’s engagement with communities public and private sectors
– Working with media outlets from around the Kingdom of Bahrain to tell the GU story.
– Developing effective internal communications to help GU campus community
– Understand and share the GU brand story consistently.
– Increasing the flexibility and usability of GU branded marks and marketing collateral and ensure brand compliance across various university channels.
– Refocusing resources in communications to develop news and consumer content that will support pillars of GU’s brand and key focus areas as defined in the university’s strategic plan
– Creating comprehensive university brand campaign that supports the values identified in the GU strategic plan and resonates with the outlined target audiences.
– Creating impact in social media and reaching people via multiple channels with updates and posts about university events, activities, achievements, and announcements
– Ensuring University communication is compliant with the University’s corporate style and brand identity, as set out in GU policy and procedures.
– Assisting in monitoring and maintaining the implementation of the University’s visual identity through target audiences’ interactions

Requirements:

• Hold bachelor’s degree from a recognized university in business/management/media studies/marketing/social science
• At least 1 year of working experience in PR office in higher education institutions
• Minimum 2 years of work experience in PR, Marketing, media and communications industry
• Excellent oral and written communication and interpersonal skills
• Excellent IT skills
• Ability to work in teams and within deadline
• Creativity, flexibility and problem solving skill
• Networking, negotiation skills with strategy driven approach

Reporting: The Public Relations Officer shall report to the University President.

Responsibilities:

The Public Relations (PR) Officer shall be responsible for:
– Planning, developing and executing PR strategies of the university
– Communicating and networking with internal and external stakeholders regularly including media organizations/houses both print and digital media representing and promoting GU’s distinctive excellence institution of higher learning.
– Supporting GU’s mission and strategic goals and delivering GU core values to internal and external constituencies through publications, media relations, photography and electronic communications.
– Celebrating and share the news and accomplishments of academic programs, alumni, faculty, leadership, partners, staff, and students
– Increasing the overall reputation and awareness of the university.
– Increasing the overall reputation and awareness of the university
– Assisting in expanding GU’s engagement with communities public and private sectors
– Working with media outlets from around the Kingdom of Bahrain to tell the GU story.
– Developing effective internal communications to help GU campus community
– Understand and share the GU brand story consistently.
– Increasing the flexibility and usability of GU branded marks and marketing collateral and ensure brand compliance across various university channels.
– Refocusing resources in communications to develop news and consumer content that will support pillars of GU’s brand and key focus areas as defined in the university’s strategic plan
– Creating comprehensive university brand campaign that supports the values identified in the GU strategic plan and resonates with the outlined target audiences.
– Creating impact in social media and reaching people via multiple channels with updates and posts about university events, activities, achievements, and announcements
– Ensuring University communication is compliant with the University’s corporate style and brand identity, as set out in GU policy and procedures.
– Assisting in monitoring and maintaining the implementation of the University’s visual identity through target audiences’ interactions

Requirements:

• Hold bachelor’s degree from a recognized university in business/management/media studies/marketing/social science
• At least 1 year of working experience in PR office in higher education institutions
• Minimum 2 years of work experience in PR, Marketing, media and communications industry
• Excellent oral and written communication and interpersonal skills
• Excellent IT skills
• Ability to work in teams and within deadline
• Creativity, flexibility and problem solving skill
• Networking, negotiation skills with strategy driven approach

Reporting: The Public Relations Officer shall report to the University President.

Responsibilities:

1. Planning, developing and executing PR strategies of the university.
2. Communicating and networking with internal and external stakeholders regularly, including media organizations/houses both print and digital media, representing and promoting GU’s distinctive excellence as an institution of higher learning.
3. Supporting GU’s mission and strategic goals and delivering GU core values to internal and external constituencies through publications, media relations, photography, and electronic communications.
4. Celebrating and sharing the news and accomplishments of academic programs, alumni, faculty, leadership, partners, staff, and students.
5. Increasing the overall reputation and awareness of the university.
6. Assisting in expanding GU’s engagement with communities in the public and private sectors.
7. Working with media outlets from around the Kingdom of Bahrain to tell the GU story.
8. Developing effective internal communications to help the GU campus community.
9. Understanding and sharing the GU brand story consistently.
10. Increasing the flexibility and usability of GU branded marks and marketing collateral and ensuring brand compliance across various university channels.
11. Refocusing resources in communications to develop news and consumer content that will support pillars of GU’s brand and key focus areas as defined in the university’s strategic plan.
12. Creating a comprehensive university brand campaign that supports the values identified in the GU strategic plan and resonates with the outlined target audiences.
13. Creating impact in social media and reaching people via multiple channels with updates and posts about university events, activities, achievements, and announcements.
14. Ensuring university communication is compliant with the University’s corporate style and brand identity, as set out in GU policy and procedures.
15. Assisting in monitoring and maintaining the implementation of the University’s visual identity through target audiences’ interactions.

Requirements:

• Hold a bachelor’s degree from a recognized university in business/management/media studies/marketing/social science.
• At least 1 year of working experience in a PR office in higher education institutions.
• Minimum 2 years of work experience in PR, marketing, media, and communications industry.
• Excellent oral and written communication and interpersonal skills.
• Excellent IT skills.
• Ability to work in teams and within deadlines.
• Creativity, flexibility, and problem-solving skills.
• Networking and negotiation skills with a strategy-driven approach.

• Develop and implement comprehensive public relations strategies and campaigns tailored to client objectives.
• Build and maintain strong relationships with media contacts, journalists, influencers, and key stakeholders.
• Draft compelling press releases, media kits, speeches, articles, and other PR materials.
• Coordinate media interviews, press conferences, and other public appearances for clients.
• Monitor media coverage, analyze PR campaign effectiveness, and prepare performance reports.
• Identify opportunities for positive media exposure and proactively pitch stories to relevant outlets.
• Assist in crisis communication management, preparing statements and managing public responses.
• Organize and execute PR events, including product launches, press briefings, and community engagement activities.
• Collaborate with marketing and social media teams to ensure integrated communication strategies.
• Stay updated on industry trends, news cycles, and competitor activities to inform PR strategies.

• Bachelor's degree in Public Relations, Communications, Journalism, or a related field.
• Minimum of 2-4 years of experience in public relations, media relations, or corporate communications.
• Proven ability to write engaging and persuasive PR content for various platforms.
• Strong understanding of media landscapes and experience working with local and regional media.
• Excellent communication, presentation, and interpersonal skills.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Proficiency in media monitoring tools and PR software.

• Experience with digital PR and influencer marketing.
• Familiarity with graphic design tools for creating visual PR assets.
• Fluent in Arabic and English.

• Develop and implement comprehensive public relations strategies and campaigns aligned with client objectives and brand messaging.
• Cultivate and maintain strong relationships with key media contacts, journalists, influencers, and industry thought leaders.
• Draft compelling press releases, media advisories, speeches, articles, pitches, and other PR materials.
• Proactively pitch stories and secure media coverage across various channels (print, digital, broadcast, social media).
• Monitor media coverage and industry trends, providing analysis and insights to clients and internal teams.
• Manage and coordinate media inquiries, interviews, and press conferences.
• Assist in crisis communication planning and rapid response, protecting and managing client reputation during challenging times.
• Develop engaging content for various platforms, including corporate websites, blogs, and social media channels.
• Organize and execute PR events, product launches, and media briefings.
• Track and measure the effectiveness of PR campaigns using relevant metrics and reporting tools.
• Stay informed about client industries, competitive landscapes, and emerging communication trends.
• Collaborate closely with marketing, social media, and internal communications teams to ensure integrated communication efforts.
• Provide strategic advice to clients on public perception and communication best practices.
• Manage PR budgets and timelines for specific projects.
• Ensure all communication aligns with brand guidelines and regulatory requirements.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Minimum of 3-5 years of proven experience in a PR agency or in-house PR department.
• Strong portfolio of written materials (press releases, articles, pitches).
• Excellent media relations skills with a strong network of contacts in Bahrain and the wider GCC region.
• Exceptional written and verbal communication skills in English and Arabic are essential.
• Proven ability to develop and execute successful PR campaigns.
• Strategic thinker with strong analytical skills and ability to adapt to fast-changing environments.
• Proficiency in media monitoring tools and PR software.
• Highly organized, detail-oriented, and capable of managing multiple projects simultaneously.
• Ability to work under pressure and meet tight deadlines.
• Creative mindset with a proactive approach to problem-solving.

• Develop, implement, and manage comprehensive public relations strategies and campaigns that align with organizational goals and enhance brand reputation.
• Cultivate and maintain strong relationships with key media contacts (journalists, editors, influencers) across print, broadcast, and digital platforms.
• Draft and distribute compelling press releases, media advisories, backgrounders, speeches, and other PR materials.
• Identify and pitch compelling stories to media outlets, securing positive coverage for the organization, its initiatives, and its leadership.
• Monitor media coverage, analyze PR campaign effectiveness, and prepare detailed reports on media sentiment and reach.
• Manage the company's online presence, including social media engagement, online reputation management, and content contribution to the website.
• Coordinate and facilitate media interviews, press conferences, and other PR events.
• Assist in crisis communication planning and execution, responding swiftly and effectively to reputational challenges.
• Collaborate with internal teams (marketing, sales, executive leadership) to ensure consistent messaging and integrated communication efforts.
• Research industry trends, competitor activities, and public opinion to inform PR strategies.
• Develop compelling content for various platforms, including blog posts, articles, case studies, and corporate profiles.
• Identify and manage speaking opportunities and awards submissions for company executives.
• Manage PR budgets and resources efficiently.
• Provide media training and guidance to internal spokespeople as needed.
• Stay up-to-date with PR best practices, tools, and emerging communication channels.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Minimum of 3-5 years of progressive experience in public relations, either in-house or with a PR agency.
• Proven track record of successfully securing media placements and managing PR campaigns.
• Exceptional writing, editing, and verbal communication skills, with the ability to craft compelling narratives for diverse audiences.
• Strong understanding of media relations, news cycles, and the digital media landscape.
• Experience with social media management and online reputation monitoring tools.
• Ability to think strategically, work under pressure, and manage multiple projects simultaneously.
• Proactive, creative, and detail-oriented with excellent organizational skills.
• Proficiency in PR software and media databases (e.g., Cision, Meltwater).
• Ability to work both independently and collaboratively within a team environment.
• Knowledge of the local media landscape in Bahrain and the GCC region is a significant advantage.
• Experience with crisis communication is highly desirable.
• A portfolio of successful PR campaigns and written samples is a plus.

• Develop, implement, and manage PR strategies and campaigns to enhance brand image and public awareness.
• Write and edit engaging content, including press releases, media advisories, speeches, articles, and corporate communications.
• Build and maintain strong relationships with media outlets, journalists, bloggers, and industry influencers.
• Coordinate and manage media inquiries, interviews, and press conferences.
• Monitor, analyze, and report on PR campaign performance and media coverage, providing actionable insights.
• Manage crisis communications and develop proactive strategies to mitigate potential reputational risks.
• Collaborate cross-functionally with marketing, sales, and senior management teams to ensure consistent messaging.
• Organize and execute public events, product launches, and promotional activities.
• Stay abreast of industry trends, emerging media channels, and best practices in public relations.

• Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
• Minimum of 3-5 years of progressive experience in public relations, preferably within an agency or a large corporate environment.
• Proven track record of successful PR campaign development and execution.
• Exceptional written and verbal communication skills, with a keen eye for detail.
• Strong media relations skills and a solid network of contacts.
• Ability to work independently and as part of a team in a dynamic, deadline-driven environment.
• Proficiency in PR software and media monitoring tools.
• Strategic thinking and problem-solving abilities.
• Fluency in English is essential; Arabic is a significant advantage.