6 Resorts jobs in Amwaj Islands

• Manage all aspects of event planning, from conception to execution.
• Liaise with clients to understand their needs, preferences, and budget.
• Develop detailed event proposals, timelines, and budgets.
• Source, negotiate with, and manage vendors and suppliers.
• Oversee event logistics, including venue setup, catering, AV, and entertainment.
• Conduct site inspections and coordinate venue arrangements.
• Provide on-site management during events to ensure smooth operations.
• Manage event staff and delegate tasks effectively.
• Ensure all events comply with safety regulations and client specifications.
• Conduct post-event evaluations and gather client feedback for continuous improvement.

• Proven experience in event planning, preferably in luxury hospitality.
• Strong portfolio of successfully executed events.
• Excellent organizational, project management, and time management skills.
• Exceptional communication, interpersonal, and negotiation abilities.
• Creative flair and attention to detail.
• Ability to work under pressure and handle multiple projects simultaneously.
• Proficiency in event management software and Microsoft Office Suite.
• Bachelor's degree in Hospitality Management, Marketing, or a related field is preferred.
• A passion for creating unique and memorable guest experiences.

• Oversee all aspects of front desk operations, including check-in, check-out, reservations, and concierge services.
• Lead, train, mentor, and motivate a team of front desk agents and concierges to deliver outstanding guest service.
• Develop and implement service standards and operational procedures to enhance guest satisfaction.
• Handle guest inquiries, requests, and complaints with professionalism and efficiency, resolving issues to ensure guest loyalty.
• Monitor guest feedback and implement improvements based on reviews and suggestions.
• Collaborate with other hotel departments, such as housekeeping, F&B, and events, to ensure seamless guest experiences.
• Manage room inventory and occupancy levels, working closely with the reservations team.
• Ensure the highest standards of presentation and cleanliness in the lobby and front desk areas.
• Implement and manage the hotel's loyalty program, fostering guest retention.
• Prepare daily reports on occupancy, revenue, and guest service metrics.
• Ensure compliance with hotel policies and safety regulations.
• Contribute to the overall success of the hotel by fostering a positive and guest-centric culture.

• High school diploma or equivalent; a degree in Hospitality Management or a related field is preferred.
• 3+ years of experience in hotel front desk operations, with at least 1 year in a supervisory or management role.
• Proven experience in customer service and conflict resolution.
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in hotel property management systems (PMS) such as Opera or similar.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• A polished and professional appearance.
• Knowledge of local attractions and services for concierge duties.
• Flexibility to work varying shifts, including evenings, weekends, and holidays, as operational needs dictate.
• Passion for delivering exceptional guest experiences.

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A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.

Job Description Report this job JOB DESCRIPTION

A Chief Engineer will manage the Engineering Team to efficiently maintain all hotel operations such that safety, security, conversation, and compliance are ensured at the highest levels.

As Chief Engineer, you are responsible for the effective management of all engineering and maintenance operations within the hotel, including energy conservation. You are also responsible for the development of the Engineering Team and staying abreast of compliance regulations and procedures in the field of Engineering, as required for hotel standards. Specifically, a Chief Engineer will perform the following tasks to the highest standards:

• Lead the Engineering Team in the day-to-day engineering and maintenance operations of the hotel, including service standards, equipment schedules, and work schedules.
• Communicate with Housekeeping to coordinate and prioritize maintenance activities for Guest rooms and public areas.
• Develop systems and procedures to ensure the health and safety of Guests and Team Members, as well as the proper conditions for plants, machinery, and property.
• Communicate with Government agencies to ensure full compliance with statutory regulations.
• Prepare Capital and Repairs and Maintenance budgets for Engineering.
• Perform daily checks around the hotel.
• Conduct lift emergency release procedures as required.
• Diagnose, maintain, and repair mechanical equipment within the hotel.
• Ensure good relationships are built with internal and external customers.
• Maintenance of all hotel fixtures and fittings to ensure they are in safe condition and take action when any unsafe situations arise.
• Develop, implement, and direct all emergency programs.
• Develop, implement and manage energy conservation programs for the property to minimize expenses.
• Coordinate renovation bidding, define the cost and scope of the project, and oversee the general contractor and subcontractors to ensure quality work is performed cost effectively.
• Perform special projects and other responsibilities as assigned.
• Identify and introduce environmentally-friendly systems and equipment.
• Monitor Key Performance Indicators for the Engineering Department and take corrective action, as required, to improve equipment inventory, quality audit, productivity, and other objectives.
• Manage all Team Member related activities, including recruitment, performance management, training, career planning, disciplinary matters, and team motivation.

A Chief Engineer serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Advanced knowledge of building management/engineering.
• A degree in Engineering or similar.
• Exposure to budgeting and basic accounting.
• Positive attitude.
• Good communication skills.
• Committed to delivering a high level of customer service.
• Strong leadership skills and previous experience of managing a team.
• Excellent grooming standards.
• Flexibility to respond to a range of different work situations.
• Ability to work under pressure.
• Ability to work on their own.
• Previous experience of facilities management.
• Proficient, at an advanced level, with computers and relevant computer programs.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• First Aid.
• Qualification in engineering field.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Locations - Conrad Bahrain
Location - Manama, Al Imah, Bahrain
Category - Hotel
HOT0BJGZ

• Job Function: Production/Manufacturing/Maintenance/Packaging
• Industry: Hospitality & Tourism (Hotels/ Resorts)

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• Bachelor's degree in Hospitality Management, Business Administration, or a related field.
• Minimum of 7 years of experience in guest services, preferably within the luxury hotel sector.
• At least 3 years of experience managing a remote team.
• Proven ability to develop and implement successful guest satisfaction strategies.
• Expertise in handling escalated guest complaints and resolving issues effectively.
• Strong understanding of hospitality industry trends and best practices.
• Excellent verbal and written communication skills in English.
• Proficiency with CRM software, PMS systems, and other relevant hospitality technology.
• Demonstrated leadership and team-building capabilities.
• Ability to work flexible hours to support a global team and clientele.