127 Retail Assistant jobs in Bahrain

• Assist the Store Manager in overseeing all daily store operations.
• Support efforts to achieve store sales targets and customer service goals.
• Help manage inventory levels, stock replenishment, and loss prevention strategies.
• Assist in maintaining visual merchandising standards and store presentation.
• Support the training and development of the store sales team.
• Provide excellent customer service and address customer needs.
• Ensure adherence to company policies and procedures.
• Assist with managing store expenses and operational efficiency.
• Maintain store security and safety standards.
• Contribute to creating a positive and collaborative team atmosphere.

• High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
• Minimum of 2 years of experience in a retail sales or customer service role, with some supervisory experience preferred.
• Basic understanding of retail operations, sales techniques, and customer service principles.
• Strong interpersonal and communication skills.
• Ability to work effectively in a team environment.
• Enthusiasm for fashion and customer engagement.
• Willingness to work flexible hours, including weekends and holidays.
• Proficiency in point-of-sale (POS) systems is an advantage.

• Support the Store Manager in overseeing daily store operations and ensuring adherence to company policies.
• Assist in the training, coaching, and motivation of store sales associates.
• Help manage inventory levels, conduct stock takes, and ensure accuracy in the stockroom and on the sales floor.
• Contribute to visual merchandising efforts, ensuring displays are attractive and engaging.
• Provide exceptional customer service, engaging with customers, answering questions, and processing transactions.
• Handle customer complaints and returns in a professional and timely manner.
• Operate the point-of-sale (POS) system accurately.
• Maintain store cleanliness, organization, and safety standards.
• Assist in opening and closing the store as required.
• Learn and understand sales performance data and assist in identifying opportunities for improvement.
• Build positive relationships with team members and foster a supportive work environment.

• High school diploma or equivalent required.
• Minimum of 2 years of experience in a retail environment, with some supervisory or leadership experience preferred.
• Proven customer service skills and a passion for helping customers.
• Basic understanding of sales principles and retail operations.
• Familiarity with POS systems is a plus.
• Good communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Team-oriented and willing to assist where needed.
• Energetic and positive attitude.
• Desire to develop a career in retail management.

• Assist the Store Manager in all aspects of store operations, including opening and closing procedures.
• Provide exceptional customer service, assisting customers with product selection and purchases.
• Supervise and motivate retail staff, ensuring they meet performance expectations and adhere to company standards.
• Support inventory management by assisting with receiving, stocking, and cycle counts.
• Ensure store cleanliness, organization, and visual merchandising standards are maintained.
• Process sales transactions accurately using the Point of Sale (POS) system.
• Handle customer inquiries and resolve complaints effectively.
• Assist with staff training and development.
• Contribute to achieving store sales targets and Key Performance Indicators (KPIs).
• Deputize for the Store Manager in their absence.

• Previous experience in a retail environment, preferably in a supervisory or assistant management role.
• Excellent customer service and communication skills.
• Ability to lead and motivate a team.
• Basic understanding of retail operations, inventory control, and merchandising.
• Proficiency in POS systems.
• Flexibility to work various shifts, including weekends and holidays.
• A proactive and problem-solving attitude.
• High school diploma or equivalent required.
• Prior experience in the Budaiya area is a plus.

Job Requisition ID: 170451

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

What you will do:

Store Safety

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
  
  

• Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.
• Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provides customers with current relevant information about the product.
• Sincerely thank all customers for shopping as they exit the store and invite them back.
  
  

• Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.
  
  

• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.
  
  

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation impacts of potential threats and competitors.
  
  

• Good verbal communication skills
• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service
  
  

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

The Sales Assistant is responsible for sales generation and delivering a positive customer experience, and for a variety of operational duties as assigned by the store management team.

What you will do:

Store Safety

• Creates a sparkling clean and organized environment by maintaining store standards and cleanliness.
• Creates a positive first impression for the customer through an energetic attitude and adhering to the dress code.
• Greets customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• Provides customers with current relevant information about the product.
• Sincerely thank all customers for shopping as they exit the store and invite them back.

Quality

• Provide quality service in the fitting rooms, follow up with customers promptly, maintain cash wrap cleanliness, and attempt to add on to the sale.

Administrative

• Provides efficient service at the cash wrap, offers gift cards, maintains cash wrap cleanliness, and captures customer information in the database.

Required Skills to be successful

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation impacts of potential threats and competitors.

What equips you for the role:

Minimum Qualification and Knowledge:

Education : High School Diploma or equivalent

Minimum 2 years of Retail Sales experience.

Job-Specific/Technical Skills required to complete the tasks:

• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like Diesel, Fred Perry, Pinko, Scotch & Soda, Puma, Geox, Longchamp and Aape.

The purpose of the role is to drive sales through customer service, in order to ensure that personal and store targets are being met.

Responsibilities:

• Achieving the personal, store and KPI targets in order to meet the overall organizational objectives.
• Provide excellent customer service at all times by following policies, providing product information and adopting a friendly as well as courteous attitude towards customers, in order to establish and manage lasting relationships.
• Maintain up-to-date product knowledge, in terms of designs, trends, quality-based issues, availability in order to provide excellent customer service.
• Sending and receiving of shipments, sort merchandise, stock shelves, counters, racks, and tables with merchandise.
• Complete operational administrative tasks as requested by management

Qualifications:

• A year’s experience in a similar role, within a similar brand preferred.
• Local retail experience preferred.
• Basic skills in MS Office
• Knowledge of the local culture and sensitivities. Knowledge of fashion

Job Description

• The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.
• Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.

• Greet the customers and assist them in selecting the right product.
• Convert the window shoppers to ultimate buyers.
• Promote the Club Apparel Loyalty Program of the company for repeat sales.
• Serve Customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).
• Must be updated about the various brands of the group for suggestive selling to the customers.
• Must be presentable and well-groomed at all times.
• Flexible to work for extended hours during the Sale period.
• Must possess up-to-date product knowledge and ensure minimal stock loss.

• Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.
• Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
• Record the inventory inward / outward and maintain the report of the same process.
• Handle the POS (Point of Sale) / Billing Counter efficiently.
• Tally money in the cash till during the beginning / end of the shifts.
• Issue receipts / refunds / change to the customers correctly.
• Process the payments by cash / credit cards / vouchers / automatic debits.
• Ensure awareness and vigilance at all times of security in the store without any negligence.
• Must be flexible to work for varied shifts and overtime as per the business requirement.
• Adhere to SOP & Loss Prevention Policies.
• Maintain confidentiality of the sales figures to the outside party.

About Us

Apparel Group is a global fashion and lifestyle retail conglomerate residing at the crossroads of the modern economy – Dubai, United Arab Emirates. Today, the Apparel Group caters to thousands of eager shoppers through its more than 1750+ stores and 75+ brands across all platforms employing 17,000 multicultural staff covering four continents.

Apparel group has carved its strong presence not only in the UAE, Kuwait, Bahrain, Oman, and Saudi Arabia but opened thriving gateways to market in India, South Africa, Singapore, Indonesia, Thailand and Malaysia. Additionally, clear strategies are in place to enter emerging markets such as Hungary, Pakistan, Egypt and Philippines. Also, Apparel Group provides customers the experience of shopping from the comfort of their own home with ease and convenience via our E-Commerce site 6thStreet.com.

Apparel Group Operates Brands from around the world, originating from USA, Canada, Europe, Australia, Asia and include leading names in Fashion, Footwear & Lifestyle such as Tommy Hilfiger, Charles & Keith, Skechers, Aldo, Nine West, Aeropostale, Jamie’s Italian to name a few and other key brands include Tim Hortons, Cold Stone Creamery, Inglot, Rituals etc.

The Apparel Group owes its amazing growth to the vision and guidance of its dynamic Chairman, Nilesh Ved, who has taken the company from strength to strength since its inception in the last two decades.

JOB PURPOSE

The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.

RESPONSIBILITIES

• Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
• Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
• Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping to prevent security risks and thefts. Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
• Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
• Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
• Specific for Fashion: Take precise measurements for necessary alterations, assign prices based on the established price list (when applicable), and coordinate the required alterations promptly and accurately.
• Specific for Multimedia & Lifestyle: Promote additional products and services to customers to meet hourly and daily sales goals through effective up-selling and cross-selling techniques.
• Specific for Multimedia & Lifestyle, Sports, and Leisure: Notify department or universe managers about unavailable and underperforming products.
• Specific for Multimedia & Lifestyle, Sports, and Leisure: Organize product displays in relevant sections based on sales trends, release dates, and recommendations from department or universe managers.

LANGUAGE & TECHNICAL SKILLS

• Fluency in English.

Technical Skills

• Proficiency in MS Office.

Specific Expertise

• Sports Goods Retail: Collective Game, Project oriented, Athlete/ambassador, Enthusiastic, Contributor, Empathic, Entrepreneur and responsible.
• Multimedia & Lifestyle Retail: Expertise in technology, music, books, and lifestyle products, encompassing current trends and market insights.

EDUCATION

High school degree.

EXPERIENCE

Zero to one years of experience in a similar role.

BEHAVIORAL COMPETENCIES

• Customer Focus: Builds strong customer relationships and delivers customer-centric solutions. For example, probes deeply into customer needs to identify less obvious interests or expectations. Consistently goes above and beyond to understand customer requirements and surpass their expectations.
• Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. For example, identifies what needs to be done and acts quickly. Shows optimism and enthusiasm that affects others positively. Works independently, but knows when to ask for help.
• Ensures Accountability: Holds self and others accountable to meet commitments. For example, accepts responsibility for own work, both successes and failures. Handles fair share and does not make excuses for problems. Usually meets commitments to others.
• Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, seeks out others' perspectives and asks good questions. Shares information that people want to know; gives appropriate context and details when speaking.