What Jobs are available for Retail Services in Bahrain?

Beside Group is one of the biggest Retail chains in the Middle East. We have a strong family taking care of Premium brands like
Diesel
,
Fred Perry
,
Pinko
,
Scotch & Soda
,
Puma
,
Geox
,
Longchamp
and
Aape
.

Our success is powered by our people. Our culture is what makes Beside a fun and rewarding place to work. We encourage our employees to act like entrepreneurs, and we are always seeking new ways to
amaze the customer.

Store Manager

The purpose of this role is to ensure that the stores operate at the optimum level in terms of Team Management, Product, Service and Organizational Policies & Procedures in order to achieve set sales targets and improve profitability.

Responsibilities:

• Responsible for ensuring that store and store staff are meeting KPIs and standard operating procedures in order to maintain store and company standards and achieve set targets.
• Support store in maximizing revenue, driving sales and increasing sell thru, in order to meet the monthly, seasonal and annual objectives.
• Facilitate the AM in controlling stock losses and reducing controllable expenses in order to meet the company standards.
• Monitor the sales performance /KPI'S on daily basis
• Plan day to day tasks with store team to achieve stores target
• Ensure effective stock management and implement loss prevention measures to safeguard company assets.
• Maintain knowledge of and adhere to financial procedures, including deposits, daily banking, and cash handover processes.
• Facilitate the AM in managing, developing and leading the store staff in order to ensure a fully motivated, engaged and knowledgeable workforce.
• Facilitate and deliver regular training to store teams not limited to; customer service, selling skills, product knowledge, KPI's, policies & procedures, etc.
• Identify, train and develop team members for succession into managerial roles.
• Conducting HR-related deliverables like appraisals, investigating disciplinary issues, issuing of warnings, etc. in conjunction with the AM and HR to satisfy the HR/legal requirements.

Qualification:

• Minimum 4 years within fashion retail, out of which 3 years should be at a store managerial level.
• Background in sports or activewear retail is preferred.
• Local retail experience mandatory.
• Fluent English, written and spoken.
• Working knowledge of MS Office.
• Knowledge of the local culture and sensitivities.
• Knowledge of the market in terms of changes in fashion trends, competition etc.

• Ensuring business strategies are in place in achieving Retail KPIs including sales and cost targets
• Ensure that inventory and Days of Stock (DOS) is maintained at target levels inventory & shrinkage control
• Ensure smooth day-to-day operations of the store in compliance with SOPs including but not limited to expiry management, shrinkage control, price update, back-end documents
• Ensure availability of store range and promotion stock through RP and manual replenishments
• Ensure efficient staff deployment and efficiency of manpower through delegation, supervision, training, roster management, leave planning etc. for smooth store operations
• Ensure the store ambiance, cleanliness, merchandise displays, planogram etc. are maintained at expected levels
• Analyze reports and implement necessary corrective actions on the floor towards achievement of KPIs which includes but not limited to sales, cost reduction, shrinkage controls, inventory optimization and maintaining availability.

Candidate should have minimum 5 years of experience and should be proficient in speaking, reading & writing English.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Manama: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)

About the Role:

We are looking for a Store Manager (Warehouse) to oversee and manage all warehouse operations. The ideal candidate must have a strong background in warehousing, inventory control, and warehouse management systems (WMS), with at least 5 years of relevant experience.

Key Responsibilities:

-Oversee daily warehouse operations, including receiving, storage, inventory management, and dispatching

-Implement and manage warehouse processes and procedures to ensure efficiency and accuracy

-Maintain optimal inventory levels and ensure proper stock rotation

-Supervise and lead the warehouse team, ensuring compliance with safety and operational standards

-Monitor performance metrics and generate regular reports on inventory, movement, and operations

-Coordinate with procurement, logistics, and supply chain teams to ensure smooth flow of goods

-Utilize Warehouse Management Systems (WMS) and other inventory software to manage and track stock

-Ensure proper maintenance of warehouse equipment and facilities

Requirements:

-Minimum 5 years of experience in warehouse/store management

-Bachelor's degree in Supply Chain, Logistics, Warehouse Management, or a related field

-Hands-on experience with WMS and inventory management systems

-Strong leadership and team management skills

-Excellent organizational and problem-solving abilities

-Pharmacist with NHRA License (preferred but not mandatory)

-Able to join immediately

Job Type: Full-time

About GMG
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG's investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the role:
The role holder is responsible for managing and driving sales for the store through efficient store operations, visual merchandising, customer service delivery, motivation and retention of store personnel in adherence to GMG norms. The job holder is also responsible for managing and coaching the store team.

Core Responsibilities:

• Communicates store targets to the team and drives sales to achieve financial objectives
• Maintains proper loss prevention standards and ensures compliance with cash handling, fraud and theft of products
• Oversees and monitors all point of sales activities in the store which includes - sales transactions, tracking customer orders and payments, registering sale and maintaining inventory updates, providing service, handling returns and refunds, gathering consumer data for feedback' etc.
• Oversees cash transaction entry and management (petty cash, point of sales (POS) cash elements, change floats)
• Regularly audits own store administration and resolves any issues; assists in carrying out annual stock counts and spot checks
• Monitors and handles customer complaints and take corrective action in line with policy; resolves customer complaints and responds to feedback in a timely and professional manner
• Tracks and evaluates brand sales performance, research market trends and competitor trading activities to identify critical business factors and propose action plans to increase sales and profitability
• Monitors and analyzes sales reports and provides insights to maximize stock potential; reports on the performance of new and core collections
• Maintains window and in-store displays to a high standard in line with merchandising guidelines
• Oversees and monitors the inventory management in the store ( stock availability, order management, back store management, stock movement within store)
• Ensures accurate stock merchandise and management (stock ageing , stock loss, space management) within the store
• Coordinates with facilities department on repairs or replacements of furniture or equipment; supports company maintenance standards/programs to optimize asset life
• Maintains staffing levels consistent with operational needs to ensure exceptional customer service; prepares schedules and ensures adequate shift coverage
• Ensures seasonal peaks, important promotional events are taken account of when preparing forecasts and staff rosters
• Ensures that the team is adequately trained in inventory management techniques such as in-bound movement of goods, receiving, stocking, restocking, transfers and managing inventory discrepancies

Qualifications:

• Fluent English (written and spoken)
• Industry expertise
• Product/Category knowledge
• Customer Orientation
• Bachelor's degree in any discipline

• Driving store sales and profitability through effective sales strategies and customer engagement.
• Managing and motivating a team of retail associates, fostering a culture of high performance and excellent customer service.
• Ensuring efficient store operations, including inventory management, stock control, and loss prevention.
• Overseeing visual merchandising standards to create an appealing store environment.
• Handling customer inquiries, complaints, and ensuring resolution to maintain customer satisfaction.
• Recruiting, training, and developing store staff to achieve their full potential.
• Managing store budgets, payroll, and operational expenses.
• Ensuring compliance with all company policies, procedures, and health and safety regulations.
• Analyzing sales data and store performance metrics to identify opportunities for improvement.
• Maintaining a safe, clean, and organized store environment.

• Previous experience as a Retail Store Manager or Assistant Store Manager.
• Demonstrated success in driving sales and managing retail operations.
• Strong leadership and people management skills.
• Excellent customer service and communication abilities.
• Proficiency in retail POS systems and inventory management software.
• Ability to analyze sales data and develop actionable strategies.
• High school diploma or equivalent; Associate's or Bachelor's degree in business or a related field is a plus.
• Flexibility to work varied shifts, including evenings, weekends, and holidays.

• Lead and motivate a team of retail associates to achieve sales targets and provide exceptional customer service.
• Manage daily store operations, ensuring a smooth and efficient workflow.
• Oversee inventory management, including stock control, ordering, and merchandising to maximize sales and minimize loss.
• Implement and maintain visual merchandising standards to create an attractive and engaging store environment.
• Recruit, train, and develop store staff, fostering a positive and productive team culture.
• Monitor sales performance, analyze key metrics, and implement strategies to drive revenue growth.
• Handle customer inquiries, complaints, and escalations with professionalism and efficiency.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Manage store budget, including payroll and operating expenses, within established guidelines.
• Conduct regular performance reviews for store staff.
• Build strong relationships with customers to foster loyalty and repeat business.
• Analyze market trends and competitor activities to identify opportunities for improvement.

• Previous experience in a retail management or supervisory role.
• Proven ability to drive sales and achieve targets.
• Strong leadership, communication, and interpersonal skills.
• Excellent customer service skills and a customer-centric approach.
• Experience with inventory management and visual merchandising techniques.
• Ability to recruit, train, and develop staff.
• Proficiency in retail POS systems and basic computer skills.
• A high school diploma or equivalent is required; a degree in Business or a related field is a plus.
• Must be able to work flexible hours, including evenings, weekends, and holidays.
• This role requires your consistent presence at the store located in Saar, Northern, BH .

• Manage all aspects of store operations, including sales, customer service, and staff management.
• Develop and implement sales strategies to achieve or exceed sales targets.
• Recruit, train, mentor, and evaluate store staff.
• Ensure exceptional customer service is delivered at all times.
• Manage inventory levels, stock control, and merchandise presentation.
• Oversee store visual merchandising and maintain high store presentation standards.
• Control store expenses and manage operational budgets.
• Ensure compliance with all company policies, procedures, and health & safety regulations.
• Address customer concerns and resolve complaints effectively.
• Foster a positive and productive work environment for the store team.

• Previous experience in retail management, preferably as a Store Manager or Assistant Manager.
• Proven ability to drive sales and achieve business objectives.
• Strong leadership, coaching, and team management skills.
• Excellent customer service and interpersonal skills.
• Proficiency in inventory management and visual merchandising.
• Sound understanding of retail operations and financial management.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• High school diploma or equivalent; Associate's or Bachelor's degree in a relevant field is a plus.