18 Retail Supervisor jobs in Bahrain

• Minimum of 2 years of experience in retail operations or a related role.
• Proven customer service skills and a friendly, approachable demeanor.
• Experience with inventory management and point-of-sale (POS) systems.
• Basic understanding of visual merchandising principles.
• Strong organizational and time management skills.
• Ability to work effectively in a team environment.
• Good communication and interpersonal skills.
• Flexibility to work various shifts, including weekends and holidays.
• High school diploma or equivalent required; Associate's or Bachelor's degree is a plus.
• A proactive and responsible attitude towards tasks.

• Assisting the Store Manager in daily store operations.
• Supervising and guiding retail associates, providing support and motivation.
• Ensuring adherence to customer service standards and driving customer satisfaction.
• Managing inventory, including receiving, stocking, and conducting cycle counts.
• Maintaining store cleanliness, organization, and visual merchandising standards.
• Assisting with staff scheduling and managing breaks.
• Handling customer inquiries, complaints, and returns efficiently.
• Monitoring sales performance and assisting in implementing strategies to achieve targets.
• Ensuring compliance with all company policies and procedures, including loss prevention.
• Opening and closing the store as required.

• High school diploma or equivalent.
• Minimum of 3 years of experience in retail, with at least 1 year in a supervisory or team lead role.
• Strong customer service skills.
• Excellent organizational and time management abilities.
• Good communication and interpersonal skills.
• Ability to work effectively in a team environment.
• Basic knowledge of retail sales and inventory management.
• Flexibility to work various shifts, including weekends and holidays.

• Supervise and guide retail staff in daily operational tasks, ensuring adherence to company policies and procedures.
• Oversee inventory management processes, including receiving, stocking, cycle counts, and loss prevention strategies.
• Ensure the store environment is maintained to high standards of cleanliness, organization, and visual appeal.
• Assist in the implementation of new operational initiatives and process improvements.
• Manage the scheduling of staff to ensure adequate coverage while controlling labor costs.
• Handle customer inquiries and complaints escalated from frontline staff, providing timely and effective resolutions.
• Conduct regular operational audits to identify areas for improvement and ensure compliance.
• Train new employees on operational procedures, safety protocols, and product knowledge.
• Collaborate with the Store Manager to achieve store performance targets related to operations.
• Monitor and manage store supplies and equipment, ensuring necessary resources are available.
• Uphold company standards for safety and security within the store premises.

• Minimum of 3-5 years of experience in retail operations, with at least 1-2 years in a supervisory or lead role.
• Strong understanding of retail inventory management systems and POS operations.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite, particularly Excel.
• Effective communication and interpersonal skills.
• Ability to train and motivate a team.
• Problem-solving aptitude and attention to detail.
• Flexibility to work varied shifts, including weekends and holidays.
• Experience in a fast-paced retail environment.
• High school diploma or equivalent; Associate's or Bachelor's degree is a plus.

• Supervise and support daily retail operations.
• Assist in managing inventory, stock replenishment, and stockroom organization.
• Ensure adherence to visual merchandising standards.
• Train and coach retail associates on operational procedures and customer service.
• Monitor sales floor activities and ensure a positive customer experience.
• Assist in implementing company policies and procedures.
• Conduct inventory audits and ensure accuracy.
• Address operational issues and escalate as needed.

• Minimum of 4 years of retail experience, with 1+ year in a supervisory or lead role.
• Strong understanding of retail operations, inventory management, and POS systems.
• Excellent organizational and time management skills.
• Good communication and interpersonal abilities.
• Customer-focused with a commitment to service excellence.
• Ability to work effectively in a team environment.
• Proactive approach to problem-solving.
• High school diploma or equivalent required.

• Oversee and manage all daily store operations, ensuring adherence to company policies and procedures.
• Supervise and guide a team of retail associates, providing training, performance feedback, and motivation.
• Manage inventory control processes, including receiving, stocking, cycle counts, and loss prevention.
• Ensure the store is consistently presented according to visual merchandising standards, maintaining a clean, organized, and inviting atmosphere.
• Drive operational efficiency by optimizing workflows, staff scheduling, and resource allocation.
• Monitor key operational metrics, such as sales per employee, conversion rates, and average transaction value, and implement strategies for improvement.
• Handle customer inquiries, issues, and complaints effectively, aiming for satisfactory resolution and customer retention.
• Ensure compliance with all health, safety, and security regulations.
• Assist the Store Manager with sales targets, staff development, and overall store performance.
• Conduct regular checks on store equipment and facilities, reporting any maintenance needs.
• Manage the training and onboarding of new hires, ensuring they are equipped with the necessary skills and knowledge.
• Maintain accurate records related to operations, staff, and inventory.
• Contribute to a positive and productive work environment.

• High school diploma or equivalent; Associate's or Bachelor's degree in a relevant field is a plus.
• Minimum of 4 years of experience in retail operations, with at least 2 years in a supervisory or leadership role.
• Proven ability to manage inventory, visual merchandising, and store operations.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency with retail point-of-sale (POS) systems and inventory management software.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong problem-solving and decision-making abilities.
• Detail-oriented and organized.
• Experience in team training and development.

• Supervise and manage daily store operations to ensure smooth and efficient functioning.
• Lead and motivate a team of retail associates, providing ongoing coaching, training, and performance feedback.
• Ensure exceptional customer service standards are consistently met and exceeded.
• Oversee inventory management, including stock control, receiving, and loss prevention strategies.
• Maintain visual merchandising standards and ensure attractive product displays.
• Drive sales performance by implementing effective sales strategies and promotions.
• Manage store opening and closing procedures, ensuring security and operational readiness.
• Handle customer inquiries, complaints, and escalations in a professional and timely manner.
• Monitor key performance indicators (KPIs) such as sales, customer satisfaction, and inventory turnover, and take corrective actions as needed.
• Ensure compliance with all company policies, procedures, and health and safety regulations.
• Manage staff scheduling and ensure adequate coverage during peak hours.
• Assist with recruitment and onboarding of new retail staff.
• Contribute to the implementation of new store initiatives and operational improvements.
• Maintain a clean, organized, and welcoming store environment.
• Foster a positive and collaborative team atmosphere.

• High school diploma or equivalent; a Bachelor's degree in Business or a related field is a plus.
• A minimum of 5 years of experience in retail operations, with at least 2 years in a supervisory or assistant management role.
• Proven ability to lead and motivate a retail team.
• Strong understanding of retail sales principles and customer service best practices.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in point-of-sale (POS) systems and inventory management software.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Knowledge of visual merchandising techniques.
• Experience in loss prevention strategies.
• A passion for retail and a commitment to delivering outstanding customer experiences.
• Strong organizational and time management skills.

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Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

Overview of the role:

To provide a high level of customer service through excellent knowledge of products and procedures, to rotate through departments as required, and assist in all store-related tasks. To assist the Department Manager / Store Manager with the general day-to-day running of the Department and Store. Act as Duty Manager as required. To effectively contribute to the achievement of the annual budget.

What you will do:

• To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers professionally.

Operational Effectiveness

• Assist the Store Manager with the day-to-day Store Operations including opening and closing Duty Management cover and other security aspects. To run the department in the absence of the Department Manager if required.
• To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.
• To supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase.
• When required to assist in other events such as stock take, new store openings, etc.

Store Compliance

• To assist with ensuring compliance with in-store procedures about pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.

People Development

• To assist with the training and ensure that Sales Assistants apply the “Brand Merchandising Principles” at all times ensuring a corporate image is achieved and that the brand has the best possible looking stores in its product category.

Required Skills to be successful

• Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
• Sound in-depth knowledge of the market, brand positioning and trends.
• An understanding of the current economic situation and impacts of potential threats and competitors.

What equips you for the role:

Minimum Qualification and Knowledge:

Education : High School Diploma or equivalent

Minimum 2 years of Retail Sales experience preferably in leading or supervising a team.

Job-Specific/Technical Skills required to complete the tasks:

• Some heavy lifting
• Ability to stand for a minimum of 8 hours
• Strong Customer Service

We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.

As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Job Requisition ID: 170448

Established in the 1930s as a trading business, Al-Futtaim Group is now one of the most diversified and progressive regional businesses, headquartered in Dubai, United Arab Emirates. It operates across five divisions: automotive, financial services, real estate, retail, and healthcare, with more than 35,000 employees across over 20 countries in the Middle East, Asia, and Africa. The group partners with over 200 of the world's most admired brands, emphasizing entrepreneurship and customer focus to grow and adapt to changing customer needs.

We uphold values of respect, excellence, collaboration, and integrity, aiming to enrich the lives of our customers daily.

To deliver high-quality customer service by possessing excellent product knowledge and procedures, rotating through departments as needed, and assisting in all store-related tasks. Support the Department Manager / Store Manager in daily operations, act as Duty Manager when required, and contribute to achieving the annual budget.

• Provide exceptional service to internal and external customers, demonstrating product knowledge and offering professional assistance and advice.

• Assist with daily store operations, including opening and closing duties, security, and running the department in the absence of the Department Manager.
• Train new staff on Point of Sale (POS) procedures, handle customer issues at POS to ensure smooth service.
• Supervise receipt and display of goods according to approved procedures, ensuring product availability.
• Assist in events like stock takes and store openings as needed.

• Help ensure compliance with in-store pricing and ticketing procedures to maintain transparency and prevent losses.

• Support training efforts to ensure Sales Assistants adhere to Brand Merchandising Principles, maintaining a strong corporate image and attractive store presentation.

• Extensive experience in Sales, Marketing, and Operations within the retail or brand management industry, especially in Fashion.
• Deep knowledge of market trends, brand positioning, and industry developments.
• Understanding of current economic factors and competitive threats.

High School Diploma or equivalent.

At least 2 years of retail sales experience, preferably in a supervisory or team-leading role.

• Good verbal communication skills.
• Ability to perform heavy lifting.
• Ability to stand for at least 8 hours.
• Strong customer service skills.

We aim to provide excellent service, and your contribution will help ensure a positive candidate experience. Please carefully review the job description, tailor your CV accordingly, and demonstrate why you're a good fit for this role, aligning with our values of Respect, Integrity, Collaboration, and Excellence.

We are committed to reviewing all applications and providing responses throughout the process.