167 Sales Account Management jobs in Bahrain

Business Unit

stc

Sector

Business

Location

Contract Type

Full Time

Closing Date

31-Dec-2024

This is a speculative position for candidates who would like to work in Sales Account Management (Corporate & SME) roles for stc.

Please be informed that by submitting your details against this position, our Recruitment team may contact you if your application is suitable for our future roles.

The functional responsibilities related to the position will be provided or discussed with you during the shortlisting stage by our Recruitment team.

• Bachelor degree in the relevant discipline
• Relevant work experience within the same field or industry
• Excellent command of the English language; Arabic will be an advantage
• Excellent interpersonal & communication skills

If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application, you would need the following document(s):

• Develop and implement strategies to improve customer satisfaction and retention.
• Manage a team of customer support specialists, providing guidance, training, and performance feedback.
• Serve as a key point of contact for major clients, addressing inquiries and resolving complex issues.
• Monitor customer support performance metrics and identify areas for improvement.
• Develop and maintain customer service standards and escalation procedures.
• Collaborate with other departments, such as sales and product development, to ensure a seamless customer experience.
• Handle customer complaints and disputes professionally and efficiently.
• Create and manage customer feedback mechanisms to gather insights for service enhancement.
• Stay updated on industry best practices in customer relationship management and technical support.
• Ensure the support team is knowledgeable about the company's products and services.

• Bachelor's degree in Business Administration, Communications, or a related field.
• Minimum of 5 years of experience in customer service management, preferably in a technical support environment.
• Proven ability to build and maintain strong customer relationships.
• Excellent leadership, communication, and interpersonal skills.
• Experience in managing and motivating a team.
• Strong understanding of CRM software and customer support tools.
• Problem-solving skills with a customer-centric approach.
• Ability to analyze customer data and feedback to drive service improvements.
• Proficiency in English is essential.

• Serve as the first point of contact for clients, greeting them warmly and directing them appropriately.
• Manage incoming and outgoing correspondence, including emails, phone calls, and mail.
• Schedule and coordinate meetings, appointments, and travel arrangements for staff and clients.
• Maintain and update client databases and internal filing systems with accuracy.
• Prepare and edit documents, reports, and presentations as required.
• Assist with office supply management, ensuring adequate stock levels.
• Handle basic bookkeeping tasks, such as processing invoices and expense reports.
• Provide administrative support to various departments as needed.
• Uphold a high standard of customer service in all client interactions.
• Ensure the office environment is tidy, professional, and welcoming.
• Assist in the planning and execution of company events and client meetings.
• Process incoming and outgoing mail and deliveries efficiently.
• Manage the company's visitor log and ensure security protocols are followed.
• Order and maintain office supplies, stationery, and pantry items.
• Handle petty cash and assist with basic financial record-keeping.

• Proven experience as an Office Administrator, Receptionist, or in a similar administrative role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and time-management abilities.
• Ability to multitask and prioritize tasks effectively.
• Discretion and confidentiality when handling sensitive information.
• A friendly, professional, and customer-oriented attitude.
• Experience with CRM software is a plus.
• High school diploma or equivalent; Associate's degree or relevant certification is preferred.

• Develop and execute strategic account plans to achieve sales targets and expand customer relationships.
• Act as the main point of contact for key clients, addressing their needs and ensuring high levels of satisfaction.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Negotiate contract renewals and new business agreements.
• Conduct regular business reviews with clients to assess performance and identify areas for improvement.
• Collaborate with internal departments (e.g., marketing, product, support) to ensure seamless service delivery.
• Monitor market trends and competitor activities to provide insights and strategic recommendations.
• Resolve client issues promptly and effectively.
• Build strong, long-term partnerships with key stakeholders within client organizations.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 3-5 years of experience in key account management, sales, or a similar client-facing role.
• Proven ability to drive revenue growth and achieve sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong understanding of sales principles and customer relationship management.
• Ability to develop strategic account plans and execute them effectively.
• Proficiency in CRM software and sales tools.
• Self-motivated, proactive, and able to work independently.
• Familiarity with the Bahranian business landscape is a plus.

• Develop and implement strategic account plans to achieve sales targets and expand customer relationships.
• Build and maintain strong, long-lasting customer relationships through regular communication and engagement.
• Identify opportunities for upselling and cross-selling to increase revenue from key accounts.
• Serve as the main point of contact for assigned clients, addressing their needs and resolving issues promptly.
• Conduct regular business reviews with clients to assess satisfaction and identify areas for improvement.
• Collaborate with internal teams (e.g., marketing, product, support) to ensure client needs are met.
• Prepare accurate sales forecasts and reports for management.
• Stay up-to-date with industry trends, competitive landscape, and product knowledge.
• Negotiate contracts and agreements with clients.
• Achieve revenue growth and customer retention targets for assigned accounts.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience in sales, account management, or a similar client-facing role.
• Demonstrated ability to drive revenue growth and build strong client relationships.
• Excellent communication, negotiation, and interpersonal skills.
• Proficiency in CRM software (e.g., Salesforce, HubSpot) and MS Office Suite.
• Strong business acumen and understanding of sales principles.
• Ability to work independently and as part of a team in a hybrid environment.
• Familiarity with the local market is a plus.

• Manage and grow a portfolio of key client accounts.
• Develop and implement strategic account plans to achieve sales objectives.
• Build and maintain strong, long-lasting relationships with key stakeholders.
• Identify and pursue new business opportunities within existing accounts.
• Conduct regular business reviews with clients to ensure satisfaction and identify growth areas.
• Collaborate with marketing, product, and support teams to deliver comprehensive solutions.
• Negotiate contracts and service level agreements with clients.
• Track sales activities and client interactions using CRM software.
• Achieve and exceed quarterly and annual sales targets.
• Provide insights and feedback from clients to inform product development and strategy.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• 3-5 years of experience in B2B sales or account management, preferably in (Industry Specific Field).
• Proven ability to drive revenue growth and manage key client relationships.
• Excellent communication, presentation, and interpersonal skills.
• Strong negotiation and closing skills.
• Proficiency in CRM software (e.g., Salesforce).
• Ability to work effectively in a hybrid work environment.
• Strategic thinking and problem-solving abilities.
• Results-oriented with a demonstrated ability to meet and exceed targets.

• Manage and develop relationships with key accounts.
• Identify and pursue new business opportunities within existing accounts.
• Understand client needs and develop customized solutions.
• Ensure high levels of client satisfaction and retention.
• Collaborate with internal teams to deliver exceptional service.
• Negotiate contracts and service level agreements.
• Track account performance and provide regular reports.
• Meet and exceed sales targets for assigned accounts.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 5 years of experience in sales, account management, or business development.
• Proven track record of achieving sales targets.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of sales processes and customer relationship management (CRM).
• Ability to build and maintain strong client relationships.
• Proficiency in CRM software (e.g., Salesforce).
• Strategic thinking and problem-solving abilities.