155 Sales Support jobs in Bahrain
Client Support Specialist
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Provide technical support and troubleshooting for clients via multiple channels (phone, email, chat).
- Diagnose and resolve software-related issues efficiently and accurately.
- Escalate unresolved issues to senior support staff or development teams.
- Document all client interactions and resolutions in the support system.
- Create and update knowledge base articles and FAQs.
- Assist clients with product setup, configuration, and usage.
- Identify trends in client issues and provide feedback to product development teams.
- Contribute to team goals and objectives related to customer satisfaction and response times.
Qualifications:
- Proven experience in a customer support or technical helpdesk role.
- Strong understanding of software applications and troubleshooting methodologies.
- Excellent verbal and written communication skills.
- Ability to explain technical concepts to non-technical users.
- Proficiency with helpdesk software and CRM systems.
- Ability to work independently and manage time effectively in a remote environment.
- Customer-focused attitude with a passion for problem-solving.
- Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience.
Client Support Specialist
Posted today
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Job Description
Client Support Specialist
Posted today
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Client Success Manager - Premium Support
Posted today
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Sales Operations Analyst
Posted 3 days ago
Job Viewed
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Location: These roles will be based remotely in the EMEA and Americas regions.
The role entails
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
- An exceptional academic track record from high school and university
- Experience in a sales operations/sales order processing role
- Experience in a technology subscription-based business
- Experience driving data quality improvement
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-Ljbffr
Sales Operations Analyst
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Sales Operations Analyst role at Canonical
Join to apply for the Sales Operations Analyst role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Sales Operations Analysts to join a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be a leader who shows initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be a proactive problem solver and team player who is passionate about the opportunity to partner with sales leadership, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will design and drive programs in support of Canonical's continued success.
Location: These roles will be based remotely in the EMEA and Americas regions.
The role entails
- Support all aspects of the day-to-day operations of the sales function globally
- Review opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Manager to improve sales data quality and processes
- Report on data quality metrics to executive level stakeholders
- Implement surveys and define metrics for executive level stakeholders
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Lead automation and streamline the Lead to Order process
- An exceptional academic track record from high school and university
- Experience in a sales operations/sales order processing role
- Experience in a technology subscription-based business
- Experience driving data quality improvement
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to manage across boundaries and communicate effectively, particularly working with Sales, Legal, Finance and Marketing teams
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Sales Operations Analyst jobs in Manama, Capital Governorate, Bahrain .
Manama, Capital Governorate, Bahrain 2 months ago
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#J-18808-LjbffrAssociate Sales Operations Analyst
Posted 3 days ago
Job Viewed
Job Description
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Associate Sales Operations Analysts to support a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be collaborative and demonstrate initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be detail oriented problem solver and team player who is passionate about the opportunity to partner with sales teams, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will support the delivery of programs to enable Canonical's continued success.
Location: This role will be based remotely in the EMEA region.
The role entails:
- Support all aspects of the day-to-day operations of the sales function globally
- Check opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Analysts and Manager to report on and improve sales data quality and processes
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Assist the team with automation and streamlining of the Lead to Order process
- An exceptional academic track record from high school and university
- Experience working in an entry-level role in sales operations or related (e.g. financial analysis, sales analysis or sales order processing), preferably in the technology industry
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to work across team boundaries and communicate effectively
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
#J-18808-Ljbffr
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Associate Sales Operations Analyst
Posted 7 days ago
Job Viewed
Job Description
Join to apply for the Associate Sales Operations Analyst role at Canonical
Join to apply for the Associate Sales Operations Analyst role at Canonical
Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1100+ colleagues in 75+ countries and very few office based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.
The company is founder led, profitable and growing.
We are hiring Associate Sales Operations Analysts to support a team of experts who help Canonical sales teams achieve their business goals. The Sales Operations team drives continuous process and data quality improvement to ensure orders are processed correctly. The successful candidate will be collaborative and demonstrate initiative in improving the way the team works, maintaining compliance and associated governance.
The success of the role is measured against increasing the velocity of deals and the quality of Customer Relationship Management (CRM) data used to drive key business decisions. The ideal candidate will be detail oriented problem solver and team player who is passionate about the opportunity to partner with sales teams, is also passionate about our role in the technology industry bringing open source to a wider audience of innovators and enterprises, and will support the delivery of programs to enable Canonical's continued success.
Location: This role will be based remotely in the EMEA region.
The role entails:
- Support all aspects of the day-to-day operations of the sales function globally
- Check opportunities for accuracy and provision orders on successful closure of a deal
- Support the Sales Operations Analysts and Manager to report on and improve sales data quality and processes
- Support the sales team globally on CRM and other sales operations systems
- Deliver sales metrics, dashboards and other ad-hoc analytical tasks
- Assist the team with automation and streamlining of the Lead to Order process
- An exceptional academic track record from high school and university
- Experience working in an entry-level role in sales operations or related (e.g. financial analysis, sales analysis or sales order processing), preferably in the technology industry
- Energetic, thoughtful, systematic approach, focused on robust, repeatable and scalable outcomes
- Excellent problem-solving and analytical skills
- Ability to work productively with stakeholders at all levels of the organization on a global scale
- Ability to work across team boundaries and communicate effectively
- Experience with Salesforce or similar CRM
- Ability to travel internationally twice a year, for company events up to two weeks long
We consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually (and more often for graduates and associates) to ensure we recognise outstanding performance. In addition to base pay, we offer a performance-driven annual bonus or commission. We provide all team members with additional benefits, which reflect our values and ideals. We balance our programs to meet local needs and ensure fairness globally.
- Distributed work environment with twice-yearly team sprints in person
- Personal learning and development budget of USD 2,000 per year
- Annual compensation review
- Recognition rewards
- Annual holiday leave
- Maternity and paternity leave
- Employee Assistance Programme
- Opportunity to travel to new locations to meet colleagues
- Priority Pass, and travel upgrades for long haul company events
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open source projects and the platform for AI, IoT and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence - in order to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since its inception in 2004. Working here is a step into the future, and will challenge you to think differently, work smarter, learn new skills, and raise your game.
Canonical is an equal opportunity employer
We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.
Seniority level
- Seniority level Entry level
- Employment type Full-time
- Job function Business Development and Sales
- Industries Software Development
Referrals increase your chances of interviewing at Canonical by 2x
Get notified about new Sales Operations Analyst jobs in Manama, Capital Governorate, Bahrain .
Manama, Capital Governorate, Bahrain 2 weeks ago
Manama, Capital Governorate, Bahrain 2 months ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-LjbffrSales Operations Manager - FMCG
Posted 8 days ago
Job Viewed
Job Description
Key Responsibilities:
- Oversee and optimize sales processes, ensuring efficiency and effectiveness across the sales cycle.
- Manage and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and integrity.
- Develop and analyze sales forecasts, performance reports, and key sales metrics.
- Support the sales team with training, tools, and resources to improve productivity.
- Identify trends and insights from sales data to inform strategic decisions and identify growth opportunities.
- Collaborate with Sales, Marketing, and Finance departments to align on sales strategies and objectives.
- Develop and manage sales incentive programs and commission structures.
- Streamline order processing and ensure efficient communication between sales and operational teams.
- Monitor sales performance against targets and implement corrective actions as needed.
- Contribute to the development and refinement of sales strategies and go-to-market plans.
- Manage sales territories and account assignments.
Qualifications:
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 5 years of experience in sales operations, preferably within the FMCG industry.
- Proven experience with CRM systems (e.g., Salesforce, HubSpot) and sales analytics tools.
- Strong analytical, quantitative, and problem-solving skills.
- Excellent understanding of sales processes and methodologies.
- Proficiency in Microsoft Excel and PowerPoint for data analysis and reporting.
- Strong organizational and project management skills.
- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively.
- Ability to work independently and manage multiple priorities in a fast-paced environment.
- Detail-oriented with a focus on accuracy and efficiency.
Customer Service Officer
Posted 6 days ago
Job Viewed
Job Description
Job Summary
Zurich Middle East is part of Zurich Insurance Group, one of the world’s largest and most experienced insurers. Our mission is to help our local community understand and protect themselves from risk both locally and globally.
Reporting to Team Manager – Surrender Servicing, as Customer Service Officer you are expected to develop and deliver customer-specific, value-added services for existing and new customers in line with Zurich values.
Job AccountabilitiesAs Customer Service Officer, your role will involve:
- Collaborates with teams across the organization and serves as an advocate for our customers’ service needs, coordinating with the appropriate business partner.
- Undertake thorough AML reviews in line with regulatory guidelines.
- Communicate timely updates to customers and advisors on pending requests, aiming to provide E2E closures.
- The role requires an individual to comprehend and articulate a query or complaint raised by the customer and be able to provide an effective and accurate response/resolution to it.
- The individual is expected to take ownership and responsibility for personal performance targets.
- Role requires an individual to reflect on their performance and learn from their mistakes, seeing these as opportunities to improve on one’s performance in the future.
- The individual should be flexible in meeting the dynamic nature of work.
- To provide customer service to both internal and external customers.
- Process requests of Policyholders and Financial Advisors as prescribed in the Business Process Manuals and within agreed timelines.
- Drive a culture of quality and accuracy through cases worked on within the stipulated frameworks.
- Escalate any problem or risks to the Team Manager in the first instance and report breaches as per the prescribed Framework.
- Be open to continuous learning and act as a facilitator during cross training and get cross skilled in other transaction types, once such opportunities are presented.
- Maintain and implement personal development plans in partnership with the immediate manager.
- The individual should highlight any instances or give an indication where it appears that the customer may not be treated fairly.
- Identify, recommend, and facilitate the implementation of process improvement initiatives / ideas to improve efficiency.
To be successful in this role, you will need:
- Bachelor’s degree preferred (or equivalent), and prior experience in a related field.
- Understanding of Insurance, corporate savings and pensions / end of service benefits being strongly preferred.
- Previous experience working within an international and diverse cultural organization would be beneficial.
Skills:
- Analytical and problem-solving mindset.
- Accuracy and Attention to details.
- Intermediate knowledge of Microsoft office packages– Word, Excel, and PowerPoint.
- Excellent negotiation and communication skills both written and verbal in English.
- Digital Literacy.
- KYC knowledge.
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let’s continue to grow together!
- Location(s): BH - Manama
- Remote working: No
- Schedule: Full Time
- Recruiter name: Taniya Baby
- Hiring Manager:Jagadeesh Kumar
- Closing Date: 16 August 2025